To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is seeking a Senior Workday HCM Engineer to join our IT Employee Success (HR Systems) Engineering team. This role will act as a technical lead across the Workday ecosystem, bridging Core HCM with functional modules such as Recruiting, Benefits, Compensation, and Payroll. The successful candidate will spearhead complex backend integrations and be responsible for the full implementation lifecycle—from architectural design and configuration to automated testing and deployment—ensuring our HR technology stack is scalable, secure, and seamless.

⚠️ Required: Active Workday Certifications (Core HCM + at least one functional module and/or Integrations/Studio/Extend). Candidates without current Workday certifications will not be considered.

Impact / Role Value

• Act as a technical lead across Workday Core HCM and specialized modules.
• Spearhead complex integrations between Workday and enterprise systems.
• Ensure end-to-end implementation success for scalable, secure HR technology solutions.

Top Responsibilities

Workday Design & Maintenance: Lead design, configuration, and maintenance of Core HCM, Recruiting, Benefits, Compensation, and Payroll while supporting tenant and security protocols.

Integrations & Reporting: Build robust integrations using Workday Studio, EIB, Core Connect (CCB), Orchestrations, Workday Extend, and Web Services (SOAP/REST). Develop complex custom reports and calculated fields; utilize BIRT and XSLT for data transformation.

Automation & Testing: Build and maintain scalable test automation frameworks using tools like Kainos to reduce manual overhead.

Technical Leadership: Mentor junior engineers, troubleshoot complex technical issues, and ensure best practices across Workday systems.

Documentation & Compliance: Maintain technical documentation, conduct audits, and ensure data integrity and security.

Team Overview

• The IT Employee Success Engineering team handles configurations, enhancements, and integrations across Workday HCM modules.
• Global team across AMER, EMEA (Dublin), and India (Hyderabad), organized into four pillars:

Core HCM

Total Rewards (Benefits, Compensation, Time Tracking, Absence)

Payroll

Talent Foundations (Adaptive Planning, Recruiting, Talent, Contingent Workforce)
* Team culture: collaborative, globally distributed, delivering best-in-class HR technology solutions.

Success in the first 60–90 days:

• Complete enablement on Salesforce processes and tools.
• Build relationships across IT and business stakeholders.
• Complete knowledge transfer and job shadowing phases.
• Actively participate in Scrum ceremonies and contribute solutions for HCM priorities.

Required Experience & Skills

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• Proven hands-on experience in full-lifecycle Workday HCM implementation, engineering, or systems analysis.
• Deep integration expertise: Workday Studio, EIB, Core Connect (CCB), Orchestrations, Extend, PECI/PICOF, XSLT, XML.
• Strong Web Services knowledge (SOAP, REST) and relational database languages (WQL/SQL).
• Reporting expertise: Workday Report Writer, Calculated Fields, BIRT.
• Automation: experience with Kainos or similar test automation tools and manual testing.
• In-depth knowledge of Workday Core HCM and at least one functional module: Recruiting, Benefits, Compensation, Payroll.
• Solid understanding of Workday Security (Security Groups, Domains, BP Policies).
• Workday Certification required: Core HCM + one or more functional modules (Recruiting, Benefits, Compensation, Payroll), and Integrations / Studio / Extend.
• Excellent problem-solving, analytical, communication, and interpersonal skills.
• Ability to work in a fast-paced, collaborative, global environment.

Preferred / Nice-to-Have

• Advanced modules: Workday Adaptive Planning, Advanced Compensation, Talent, Time Tracking & Absence.
• DevOps: Familiarity with version control (GIT) and CI/CD systems.
• Master’s degree in Computer Science, Engineering, or MIS.
• Experience with Mulesoft development a plus.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Note: By applying to the Product Forward Deployed Engineer (FDE) posting, recruiters and hiring managers across the organization hiring for Forward Deployed Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams for various products including but not limited to IT Service Management and Agentforce Contact Center. Positions available at all levels: Mid, Senior, Lead and Principal.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About the Role

The Product Forward Deployed Engineering (FDE) team is Salesforce's zero-to-one engine for new agentic product innovation. We embed directly with our most strategic customers to validate emerging AI capabilities, harden the platform under real-world conditions, and transform every field insight into repeatable patterns that shape the product roadmap.

Most technical roles ask you to implement what already exists. This role asks you to define what comes next. You'll work with AI features before they're named, solve problems before there are playbooks, and build the artifacts that the rest of the field will use for years. Your work doesn't just help one customer — it hardens the agentic platform for every customer that comes after.

The ideal candidate brings high agency and self-motivation to ambiguous, high-stakes environments. You thrive when there's no established answer, move fast without losing rigor, and treat every customer engagement as a learning opportunity that makes the platform better for everyone. You're endlessly curious, quick to adapt, and energized by problems that haven't been solved yet. 

Our Agentforce Contact Center FDEs specialize in Salesforce's agentic CCaaS product, deploying its capabilities into complex enterprise contact center environments — and helping define what "great" looks like for this emerging product category.

Your Impact

• Research & Field Validation

• Deploy and stress-test pilot CCaaS features with customers, identifying platform gaps and feeding structured findings back to Technology & Product

• Conduct feasibility research on novel use cases — determining what's possible, what's not, and what needs to change in the product to get there
• Co-develop hypotheses with Technology & Product and design experiments to validate them in the field
• Document and escalate critical engineering issues with detailed evidence packages to accelerate resolution

• Customer Engagement

• Lead technical engagement of new Agentforce CCaaS solutions — including Voice Agent deployments, SIP/telephony integration, intelligent routing, post-call automation, and omnichannel orchestration

• Embed directly with customer teams to deeply understand their operational environment and architect solutions that solve real problems at scale
• Run rapid prototyping and POC cycles to validate technical feasibility
• Serve as the primary technical advisor and escalation point for your customer portfolio

• Product Acceleration & Feedback

• Build reusable accelerators, playbooks, and reference architectures that address critical product gaps and directly shape the agentic platform roadmap

• Partner directly withProduct Managers and Engineers to influence roadmap priorities based on evidence captured directly from customers
• Represent the voice of the customer in internal product discussions and planning cycles
• Analyze competitive landscape to identify and validate Salesforce's key differentiators — informing both field engagements and product feedback loops
• Produce thought leadership, best practices, and enablement content that raises the bar for new product releases across the Salesforce community

Required Qualifications

• 7+ years of hands-on engagement in enterprise software or SaaS environments, with a strong foundation in Computer Science, Engineering, or a related discipline
• Expertise in enterprise CCaaS concepts: Voice & Digital Channel Management, IVR/IVA Design, Intelligent Routing, Workforce Management, and Omnichannel Orchestration
• Hands-on experience with SIP/VoIP protocols, telephony infrastructure, and CTI integrations
• Demonstrated experience deploying AI/LLM-based solutions — including agentic frameworks, prompt engineering, and retrieval-augmented generation (RAG)
• Deep expertise in enterprise data architecture, security, and integrations, including REST/GraphQL APIs, SaaS platform architecture, and common data integration patterns
• Proficiency in one or more programming languages (Python, JavaScript, Apex, or Java)
• Strong diagnostic and problem decomposition instincts — able to pinpoint whether a failure is a product bug, a configuration error, or a data issue, even in low-documentation environments
• Exceptional written communication skills: able to document builds, failures, and field observations in structured form that Product & Engineering can act on without a follow-up call
• Experience with product telemetry and observability analysis to identify platform patterns and surface actionable insights
• High agency, self-motivation, and agility quotient — you thrive in ambiguous, high-stakes environments, operate without a playbook, and default to experimentation and fast iteration over certainty, treating every challenge as an opportunity to learn and evolve
• Ability to travel 20–30% to customer sites and company engagements

Preferred Qualifications

• Prior experience in an forward deployed engineering, solutions engineering, or embedded technical advisory role
• Hands-on experience with Salesforce CRM, Supply Chain Management, ERP platforms, or comparable enterprise systems
• Experience with Salesforce Data 360, Agentforce platform, and/or MuleSoft
• Experience with Salesforce Flows and Lightning Web Components (LWC)
• Salesforce platform certifications (e.g., Service Cloud Consultant, Administrator, Platform Developer I, Architect)
• Experience with CCaaS platforms such as Genesys, NICE CXone, Amazon Connect, or Cisco Webex Contact Center

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $117,200 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,200 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're seeking a highly accomplished and results-driven Senior Director, Engineering Programs to architect and lead enterprise-scale portfolio governance and execution across our Product Engineering organization. In this pivotal role, you'll drive execution strategy, operational excellence, and organizational alignment for complex, cross-functional programs that deliver measurable business impact. You'll be both a hands-on expert - leading our most critical programs - and a strategic leader who builds and guides a high-performing team of technical program managers.

Responsibilities

• Strategic Program Leadership: Architect and drive the full operating framework for a portfolio of complex programs, ensuring alignment with Salesforce's strategic priorities and demonstrating significant business impact.
• Portfolio Management & Execution: Directly lead and manage a portfolio of high-visibility programs from concept through deployment. Define program scope, facilitate critical analyses, develop comprehensive business cases, charters, and fit-for-purpose execution plans.
• Operational Excellence & Process Ownership: Champion and institutionalize best-in-class delivery practices across development teams. Drive continuous improvement by owning and optimizing processes, tools, and communication channels, leveraging metrics, and leading regular, high-impact retrospectives.
• Executive Alignment and Communication: Partner strategically with executive and senior leadership across Engineering, Product, and Business teams to align roadmaps, prioritize initiatives, negotiate technical trade-offs, and facilitate critical decision-making. Present crisp, regular updates on program health, risk assessment, and dependency management to executive steering committees.
• Risk and Dependency Management: Proactively identify, analyze, and mitigate complex cross-program risks and dependencies that span multiple teams and organizations, ensuring clear communication of impact and proposed resolution paths to all stakeholders.
• Performance Tracking: Define, track, and communicate key Program KPIs and Portfolio Objectives and Key Results, providing transparent reporting that measures progress against strategic business outcomes.
• Cross-Organizational Influence: Cultivate deep, positive, and influential relationships with senior business leaders and technical teams across organizational boundaries, effectively prioritizing, unblocking, and removing systemic cross-team impediments at scale.

Qualifications

• Education: Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience leading complex software development programs.
• Experience: 10-12+ years of progressive experience in Technical Program Management within a large-scale, enterprise software environment, demonstrating a proven ability to lead and deliver multi-year, strategic programs across multiple organizational boundaries.
• Technical Acumen: Deep understanding of modern software architecture, cloud platforms (ideally the Salesforce Platform), and the technical complexities inherent in a global, highly available system. Solid background in enterprise software development cycle.
• Strategic Vision: Demonstrated strong technical and business vision, with the ability to translate complex strategic objectives into clear, executable program plans.
• Agile Mastery: Proven track record of successfully implementing, scaling, and optimizing development processes utilizing various agile methodologies (Scrum) at an organizational level.
• Communication & Influence: Exceptional communication, negotiation, and stakeholder management skills, with proven ability to influence technical and non-technical senior leaders (VP/SVP/EVP level) without formal authority.

In office expectations are 36 days/a quarter to support customers and/or collaborate with their teams.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $191,100 - $320,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $228,600 - $348,600 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Note: By applying to the Product Forward Deployed Engineer (FDE) posting, recruiters and hiring managers across the organization hiring for Forward Deployed Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams for various products including but not limited to IT Service Management and Agentforce Contact Center. Positions available at all levels: Mid, Senior, Lead and Principal.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About the Role

The Product Forward Deployed Engineering (FDE) team is Salesforce's zero-to-one engine for new agentic product innovation. We embed directly with our most strategic customers to validate emerging AI capabilities, harden the platform under real-world conditions, and transform every field insight into repeatable patterns that shape the product roadmap.

Most technical roles ask you to implement what already exists. This role asks you to define what comes next. You'll work with AI features before they're named, solve problems before there are playbooks, and build the artifacts that the rest of the field will use for years. Your work doesn't just help one customer — it hardens the agentic platform for every customer that comes after.

The ideal candidate brings high agency and self-motivation to ambiguous, high-stakes environments. You thrive when there's no established answer, move fast without losing rigor, and treat every customer engagement as a learning opportunity that makes the platform better for everyone. You're endlessly curious, quick to adapt, and energized by problems that haven't been solved yet. 

Our ITSM FDEs specialize in Salesforce's IT Service Management product, deploying Agentforce capabilities into complex enterprise IT environments — and helping define what "great" looks like for this emerging product category.

Your Impact

• Research & Field Validation

• Validate and stress-test pilot ITSM features with customers, identifying platform gaps and feeding structured findings back to Technology & Product

• Conduct feasibility research on novel use cases — determining what's possible, what's not, and what needs to change in the product to get there
• Co-develop hypotheses with Technology & Product and design experiments to validate them in the field
• Document and escalate critical engineering issues with detailed evidence packages to accelerate resolution

• Customer Engagement

• Lead technical engagement of new Agentforce ITSM solutions — including Incident Management, Case Deflection, Employee Service Agents, and IT workflow automation

• Embed directly with customer teams to deeply understand product-market fit to inform  solutions that solve real problems at scale for the global platform
• Run rapid prototyping and POC cycles to validate technical feasibility
• Serve as the primary technical advisor and escalation point for your customer portfolio

• Product Acceleration & Feedback

• Build reusable accelerators, playbooks, and reference architectures that address critical product gaps and directly shape the agentic platform roadmap

• Partner directly withProduct Managers and Engineers to influence roadmap priorities based on evidence captured directly from customers
• Represent the voice of the customer in internal product discussions and planning cycles
• Analyze competitive landscape to identify and validate Salesforce's key differentiators — informing both field engagements and product feedback loops
• Produce thought leadership, best practices, and enablement content that raises the bar for new product releases across the Salesforce community

Required Qualifications

• 7+ years of hands-on engagement in enterprise software or SaaS environments, with a strong foundation in Computer Science, Engineering, or a related discipline
• Expertise in enterprise ITSM concepts: Service Request & Incident Management, Change Management, Knowledge Management, and Omnichannel Routing
• Demonstrated experience deploying AI/LLM-based solutions — including agentic frameworks, prompt engineering, and retrieval-augmented generation (RAG)
• Deep expertise in enterprise data architecture, security, and integrations, including REST/GraphQL APIs, SaaS platform architecture, and common data integration patterns
• Proficiency in one or more programming languages (Python, JavaScript, Apex, or Java)
• Strong diagnostic and problem decomposition instincts — able to pinpoint whether a failure is a product bug, a configuration error, or a data issue, even in low-documentation environments
• Exceptional written communication skills: able to document builds, failures, and field observations in structured form that Product & Engineering can act on without a follow-up call
• Experience with product telemetry and observability analysis to identify platform patterns and surface actionable insights
• High agency, self-motivation, and agility quotient — you thrive in ambiguous, high-stakes environments, operate without a playbook, and default to experimentation and fast iteration over certainty, treating every challenge as an opportunity to learn and evolve
• Ability to travel 20–30% to customer sites and company engagements

Preferred Qualifications

• Prior experience in an forward deployed engineering, solutions engineering, or embedded technical advisory role
• Hands-on experience with Salesforce CRM, Supply Chain Management, ERP platforms, or comparable enterprise systems
• Experience with Salesforce Data 360, Agentforce platform, and/or MuleSoft
• Experience with Salesforce Flows and Lightning Web Components (LWC)
• Salesforce platform certifications (e.g., Service Cloud Consultant, Administrator, Platform Developer I, Architect)
• Experience with ITSM platforms such as ServiceNow, Jira Service Management, or BMC Helix ITSM
• ITIL 4 Foundation Certification

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $117,200 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,200 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Build the infrastructure powering work!

Our Team

Slack's Datastores team builds and operates the database platform powering Slack. We write software to manage thousands of stateful hosts, providing several petabytes of online database capacity. We are building one of the fastest-growing database platforms in the world. Our MySQL databases run in Vitess. You can read more about our migration to Vitess at: Scaling Datastores at Slack with Vitess

Background

Slack enables people all over the world to communicate and collaborate together. Teams of all scales — from the world’s largest public companies to the smallest of startups — use Slack to get work done, so we take performance and reliability very seriously. A taste of our scale:

• 5 billion+ messages are sent per week, half of those outside the United States
• Every day we see over 10M+ daily active users, 30+ billion web requests, and 200+ billion database queries.

For millions of people, Slack is the primary communication tool they use at work all day long. They expect it to be exceptionally reliable and fast, all the time.

Core Infrastructure at Slack

We operate at tremendous scale with systems that process millions of events per second. Teams in our group maintain and build the lower levels of our stack, including:

• Edge services
• Data Stores and Caches
• Real-time messaging
• Asynchronous background job processing

We know we’ve done our job correctly when none of our users think about us. We don’t typically ship new user-facing features, but rather ensure our systems are incredibly performant, highly available, reliable, and scalable. In other words, Slack just works seamlessly.

Slack's API and web backend is built on PHP/Hack, our backend services are written in Java and Go, and we use Vitess as our storage engine. Our architecture is constantly evolving to handle millions more users. You can read about how we scaled our datastores with Vitess, how we respond to incidents, and much more on our blog.

What you will be doing:

• Operate and enhance our large, highly-available database infrastructure, utilizing technologies such as MySQL and Vitess.
• Develop tools to enable self-service and self-managing capabilities of our database infrastructure so that other teams can operate full-stack while rapidly building new features for our customers.
• Collaborate with engineering teams on their database storage needs, and advise them throughout the development lifecycle.
• Write code to capture database performance, and create tools and dashboards to provide actionable insight into that data.
• Participate in our on-call rotation and collaborate with our operations team to triage and resolve production issues.
• Support FedRAMP and DoD SRG activities.

What you should have:

• U.S. Citizenship or Permanent Residency (Green Card holder). We are unable to provide visa sponsorship for this role.

• Have been working in data storage, core infrastructure, or distributed system-owning teams with increasing responsibilities for 5+ years.
• Have professional experience using Go, PHP/Hacklang, Python, Ruby, or Java.
• Write code that can be easily understood by others with an eye towards clarity and maintainability. Collaborate with other teams to integrate new features of your platform or adopt self-service features.
• Operated at least one distributed system, at scale and in a team environment. Some examples include: a relational database like MySQL/Postgres, or systems like Kafka, Cassandra, or ElasticSearch.
• Deployed server software on Linux, and then operated it at scale. You’ve debugged its problems, and analyzed and optimized its performance.
• Have experience operating cloud infrastructure, especially AWS.
• Are familiar with deployment automation/configuration management tools like Chef, Terraform, Ansible, or Puppet.
• Are a very strong communicator. You’re excited to explain complex technical concepts and share your knowledge with different audiences.

Core Infrastructure is a diverse and inclusive team that treats their colleagues exceptionally well. We are happy to help you learn what you need to know; we encourage and support each other’s growth and thus it’s not expected that you would have expertise across all of these areas.

Come join us!

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver’s License, Global Entry Card, U.S. Government CAC/PIV.

PubSec Sr. Salesforce Software Engineer (SMTS)
Office hybrid in Indianapolis, Burlington or McLean

Salesforce Digital Enterprise Technology (DET) is looking for a passionate Community Portal Engineer to build and evolve our customer success portal. You'll play a key role in shaping the digital experience our Public Sector customers interact with every day.

As a DET Engineer, you’ll be building, testing and maintaining solutions that run on our best­-of-­class integration platform to interconnect cloud and data. These solutions are critical to the success of the Public Sector Line of Business. The ideal candidate should have hands-on experience on Salesforce-on-Salesforce technologies which include but are not limited to Service Cloud, LWC, Aura, APEX, Javascript, SOQL, SAML, REST/SOAP APIs, MuleSoft, SFDX, etc.

To be successful at this position you must be a self­-starter, take accountability, speak up, work at a quick pace, and handle multiple tasks simultaneously while keeping a good sense of humor. You must possess good oral and written skills and be able to collaborate effectively with other team members. Contribute ideas and provide feedback on how to continually improve the way we innovate solutions.

Responsibilities

• Design, develop, and maintain a scalable, customer-facing portal using Salesforce Experience Cloud
• Build custom Lightning Web Components (LWC) and Aura components optimized for external users
• Implement and maintain secure guest and authenticated user access (SSO, OAuth, SAML)
• Integrate the portal with CRM, support, identity provider and third-party systems via REST/SOAP APIs
• Partner with UX/UI designers and Product Management to deliver intuitive, branded, and accessible customer experiences
• Optimize portal performance, page load times, and mobile responsiveness
• Write, execute and maintain automated test suites
• Work with Customer Success and Support teams to surface self-service content and knowledge articles
• Document and present implementation designs to peers, stakeholders and review board
• Coordinate with stakeholders to align on the development environment and launch dependencies
• Monitor usage analytics and iterate based on customer behavior and feedback
• Ensure compliance with data privacy standards (GDPR, CCPA) for external-facing data
• Ensure compliance with applicable Public Sector regulations
• Provide investigative support on new & existing integrations
• Work with project managers to provide timely status and feedback to stakeholders
• Align to Agile Methodology
• Keep up with targeted security, technical and business training

Required Skills

• 6+ years of Salesforce development experience with a strong focus on Experience Cloud / Communities
• 4+ years of development using Salesforce-on-Salesforce technologies such as Mulesoft Anypoint / DevHub, Data Cloud, Government Cloud, Agentforce, Tableau and/or Slack
• 3+ years experience writing & running automated tests with Selenium or Playwright
• 3+ years experience working with XSL/T, XPath expressions & functions
• Proven experience building and launching external (B2B or B2C) customer portals
• Proficiency in LWC, Aura, Apex, SOQL, and JavaScript
• Strong understanding of responsive design, accessibility (WCAG 2.1), and cross-browser compatibility
• Experience with CDN, caching strategies, and performance tuning for high-traffic portals
• Experience with customer identity and access management (CIAM) — SSO, OAuth 2.0, social techniques
• Experience with Salesforce DX and CI/CD pipelines
• Experience consuming open and/or private APIs, such as Google, Salesforce.com, Snowflake, Slack, etc.
• Excellent interpersonal, verbal and written skills and the ability to interact with all level of stakeholders, support personnel, and clients
• Strong documentation, analytical and problem-solving skills
• A related technical degree require

Nice to Have Skills

• Familiarity with Salesforce CMS, Knowledge, and Case Management for self-service use cases
• Familiarity with headless portal architectures or React-based frontends
• Exposure to customer analytics tools (e.g., Google Analytics, Amplitude)

Required Certifications

• Salesforce Experience Cloud Consultant
• Platform Developer II
• Salesforce Basic Administrator

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $223,900 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Slack is seeking a Staff Full-Stack Engineer to design and deliver end-to-end features for our developer tooling, slack built apps and other developer ecosystem related projects.

We are a deeply collaborative team working across product, design, and other engineering teams. We value engineers who are pragmatic in their technology choices, thoughtful in system design, and who balance simplicity, reliability, and long-term maintainability in everything they build.

ABOUT THE TEAM

The Platform Developer Experience team is responsible for being the voice the Slack Developer. We build tooling that developers use to make integrations for Slack. We are a group of generalists who are comfortable jumping between different languages. We are actively involved on GitHub, where we share updates of our tooling and respond to developer feedback. We're looking for people who are passionate about crafting a phenomenal developer experience for all developers wanting to build on the Slack Platform.

As a Full Stack Senior Engineer on the team, you will play a pivotal role in shaping technical direction, mentoring engineers, and ensuring the delivery of high-quality solutions that meet evolving business needs. You’ll use your extensive knowledge of web development concepts and problem solving skills to deliver robust solutions. You will collaborate closely with other platform teams to spec, conceptualize, build, test and deploy features and solutions.

What you will be doing

• Partner with Product Managers and Designers to ideate, build, and launch new features for our developer ecosystem
• Work on Slack Apps in the app directory, adding new features and making security fixes
• Create automated testing processes to speed up development time
• Establish high engineering standards through code quality, system design, and reusable architectural patterns
• Support production excellence by partnering with Customer Experience teams to triage and resolve issues
• Mentor engineers and provide thoughtful, in-depth code reviews

What you should have

• 7+ years of professional experience building and shipping web applications and developer tooling
• Proficient in JS, Typescript, and Python.
• Understanding of what it takes to build library-level code and not just application-level code
• Excitement to participate in the broader community and not just with other engineers at Slack
• Empathy for the 3rd party developers you serve
• Hands-on experience with API design and development.
• Experience building and debugging complex systems in a team environment.
• Strong UX and design sensibilities, and a desire to sweat the small stuff.
• Strong communication skills, a positive attitude, and empathy.
• Self-­awareness and a desire to continually improve.
• Familiarity with AI Assisted Development
• A related technical degree required

Bonus Points

• Experience with Hack and XHP.
• Experience with Java, Go
• Experience with web analytics, SEO, and data-driven optimization.
• Experience building Slack Apps

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

*About the Role*

We are seeking a highly skilled Machine Learning Engineer to design, build, and productionalize models that drive customer growth, engagement and retention.  This role will focus specifically on attrition prediction and mitigation - identifying customers at risk of churn  and surfacing proactive interventions that improve customer satisfaction and lifetime value.

You will work closely with data scientists, software engineers, product managers, and business stakeholders to build scalable ML systems that power attrition predictions, risk and mitigation explanations and next best action recommendations.  

*What You’ll Do*

*Key Responsibilities:*

• Design predictive models for user and customer attrition using supervised, unsupervised, deep learning and generative techniques.
• Design scalable data pipelines for feature generation from both structured and unstructured sources of product adoption, sales activity, and customer engagement data (e.g. product telemetry, usage logs, CRM, sales activity, etc.)
• Build and maintain production-grade ML services, integrating models into APIs or decision systems that support real-time and batch use cases.
• Continuously monitor and improve model performance  through drift detection, retraining automation and impact measurement.
• Collaborate with product and engineering teams to integrate models into production systems and agentic experiences, ensuring scalability, robustness and efficiency.
• Mentor junior engineers and data scientists and provide technical leadership in model architecture, experimentation, and deployment best practices.

*What We’re Looking For*

• Demonstrated ability to take models from research to production
• Strong software engineering proficiency in Python and data manipulation skills like SQL.
• Experience using third-party and in-house Machine learning tools and infrastructure to develop reusable, high-performing Machine Learning systems, enable fast model development, low-latency serving and ease of model quality upkeep.
• Exposure to architectural patterns of a large, high-scale software application (e.g. well-designed APIs, high volume data pipelines, efficient algorithms, etc.)
• Familiarity with ML libraries such as scikit-learn, XGBoost, Pytorch, or TensorFlow
• Experience with feature engineering on big data (Spark, Trino, Snowflake, etc.)
• Experience with ML lifecycle management tools (ML Flow, Airflow, Kubeflow or equivalents).
• Experience with containerization technologies (Docker) and orchestration (Kubernetes).
• Strong grasp of model evaluation, drift monitoring and explainability best practices.
• Experience with Agile development methodology, Test-Driven Development, incremental delivery, and CI/CD
• Experience owning and operating services throughout the software development lifecycle including design, development, release and maintenance.
• Experience communicating technical vision, mentoring junior engineers and managing projects.
• Experience developing and evaluating AI Agents that integrate with traditional ML models, (e.g. combining predictive scoring systems with generative or agentic workflows to automate customer engagement flows and recommendations.

*Preferred Qualifications (Bonus Points):*

• Familiarity with retention modeling or next best action recommendation systems.
• Experience developing or contributing to shared ML frameworks or internal ML Ops platforms.
• Experience with Feature Stores like Feast

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Principal Architect, Endpoint Engineering

About the Role

The Principal Architect, Endpoint Engineering is a visionary technical leader within the Digital Enterprise Technology (DET) organization. Reporting to the VP of IT Experience Engineering (ITXE), you will define the architectural north star for Salesforce’s global workforce. You will be responsible for the strategy, security, and lifecycle of every device—Windows, macOS, Linux, and mobile—ensuring a "Success from Anywhere" experience that is seamless, secure, and highly automated for over 70,000+ Trailblazers.

Your Impact - Responsibilities

• Strategic Vision: Define and drive the 3-5 year architectural roadmap for unified endpoint management (UEM), moving toward a fully cloud-native, Zero-Trust architecture.
• AI & Automation: Lead the integration of Agentic AI and machine learning to drive proactive endpoint health, self-healing capabilities, and automated remediation.
• Security & Trust: Partner with Enterprise Security to bake-in compliance and security (EDR, Encryption, DLP) as code, ensuring our endpoint posture reflects Salesforce’s #1 value: Trust.
• Engineering Excellence: Set the standards for CI/CD pipelines in endpoint deployment, infrastructure-as-code (IaC) for device configuration, and modern provisioning (Autopilot/DEP).
• Cross-Functional Leadership: Act as a bridge between Digital Enterprise Technology (DET), Security, and Product teams to align endpoint capabilities with broader company initiatives like AI-driven productivity.
• Mentorship: Evangelize a culture of technical excellence, mentoring senior engineers and fostering an inclusive environment that aligns with our Equality values.

Minimum Qualifications

• Education & Experience: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant work experience.
• Enterprise Scale: 10+ years in Infrastructure/Endpoint Engineering, with 5+ years in a Principal or Architect capacity managing environments with 50,000+ nodes.
• Multi-Platform Mastery: Deep architectural and engineering expertise across Windows, macOS, Linux, and mobile operating systems (iOS/Android).
• Scale: Proven experience managing global endpoint environments of 50,000+ nodes using modern unified endpoint management (UEM) solutions.
• Security Mindset: Strong foundation in Zero-Trust principles and extensive knowledge of endpoint security (EDR, vulnerability management, and automated patching).
• Modern Tooling: Expert knowledge of UEM/MDM platforms and automated patch management frameworks.
• Leadership: Demonstrated success driving large-scale digital workplace transformations and technology modernization initiatives.
• Communication: Exceptional executive-level communication skills, with the ability to translate complex technical roadmaps into business impact for stakeholders.
• Enterprise Scale: 10+ years in Infrastructure/Endpoint Engineering, with 5+ years in a Principal or Architect capacity managing environments with 50,000+ nodes.
• Multi-Platform Mastery: Deep-tier engineering expertise in macOS (Jamf), Windows (Intune/Modern Management), and Linux at an enterprise level.
• Communication: Ability to command a room of executives or a deep-dive session with engineers, translating complex "bits and bytes" into business value and strategy.

Preferred Qualifications

• AI Integration: Experience leveraging LLMs or AI Agents to modernize IT support or endpoint monitoring (e.g., predictive analytics for hardware failure).
• Cloud Ecosystems: Deep familiarity with Salesforce’s own platform or integration experience with AWS, Azure, and Okta.
• Community Impact: A history of contributing to the broader engineering community (open source, white papers, or speaking engagements).

*Li-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 05/25/2026.

About the Role

Salesforce is seeking a Director, Technology Risk and Controls to architect and lead our compliance automation team within Digital Enterprise Technology (DET). This role is a unique hybrid of technical leadership and hands-on engineering, designed for a leader who views regulatory compliance and governance as a systems-engineering challenge rather than a manual checklist.
As the founding leader of this function, you will define the strategic roadmap for automation across our control environment. You will execute high-impact initiatives to deliver immediate wins while simultaneously architecting and hiring a specialized team of engineers. Your primary objective is to institutionalize engineering-driven compliance, replacing traditional manual efforts with automated solutions for control execution, audit facilitation, and continuous reporting.

Your Impact - Responsibilities

• Strategic Roadmap: Define and lead the vision to systematically automate manual compliance workstreams, engineering scalable processes that align with enterprise risk priorities.
• Team Leadership: Recruit and lead a specialized team of compliance engineers, establishing technical standards and an engineering culture required to modernize controls within the DET environment.
• Agentic Ecosystem: Architect an end-to-end agentic ecosystem to autonomously manage the compliance lifecycle, transitioning from manual evidence collection to automated, "push-button" execution.
• Continuous Monitoring: Direct the design and delivery of automated workflows and real-time dashboards (Tableau) to provide leadership with data-driven visibility into control health.
• Audit Collaboration: Partner with SOX teams and external auditors to ensure engineering solutions meet rigorous standards, driving formal audit reliance on automated evidence.

Minimum Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field, or comparable professional work experience.
• Experience: 12+ years in GRC, Cybersecurity, or Software Engineering, with at least 5+ years of experience recruiting and leading high-performing technical teams.
• Technical Proficiency: Proven ability to design enterprise-level automation tools and API integrations. Proficiency in Apex and/or Java, SQL, SOQL, and Python is required.
• Audit Scrutiny: Extensive experience evaluating security control effectiveness and translating complex data into technical requirements that satisfy SOX, PCI, and SOC2 standards.
• Data Visualization: Track record of delivering real-time dashboards that transform raw system data into an executive "source of truth."
• Problem Solving: A creative, engineering-led approach to identifying high-impact automation opportunities that eliminate friction in manual processes.
• Emerging Tech: Familiarity with agentic frameworks to automate workflows and synthesize unstructured data across disparate systems.

Preferred Qualifications

• AI/LLM: Experience fine-tuning or prompting Large Language Models (LLMs) to automate audit inquiry responses or evidence mapping.
• Certifications: Advanced technical or security certifications such as Salesforce Certified Technical Architect (CTA), CISSP, or CISM.
• Salesforce Expertise: Deep familiarity with Salesforce platform architecture and leveraging native capabilities to scale complex processes.
• Analytics: Experience with the design and development of Tableau dashboards to support control testing outcomes.

*Li-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*

Software Engineering MTS, Salesforce Engineer

Office hybrid in Indianapolis, IN

Digital Enterprise Technology (DET) at Salesforce connects people and technology to shape the future of work at Salesforce. Guided by our core values — Trust, Customer Success, Equality, Innovation, and Sustainability — we drive business outcomes that fuel growth, improve productivity, and empower employees and customers globally.

We’re strategic partners and innovators, using Salesforce technology to transform how our company operates. As Customer Zero, we lead by example — showcasing what’s possible at scale. Join us to build the digital enterprise of the future across:

• Technology strategy & architecture
• Salesforce on Salesforce
• Engineering, infrastructure & operations
• Collaboration with Customer and stakeholders
• Delivery and governance

We are seeking a talented, self-directed, and technically skilled individual on the DET Engineering team. This role offers an opportunity to make an impact while partnering with Salesforce’s mission-driven teams. You will apply your strong foundation in Salesforce platform, Java or equivalent languages to Design, build, test, and maintain scalable Salesforce Applications and Web Services, implement DevOps and Quality Engineering practices such as automated testing, code quality enforcement, and environment management using tools like Git, Jenkins, SFDX, Salesforce CLI, and Salesforce APIs. Additionally, you will ensure security best practices are followed, collaborate across teams to streamline workflows, and provide technical documentation to support continuous improvement in release and operations processes. You will be responsible through all phases of the development lifecycle, from initial technical designs, implementation, testing, to production deployments. 

This job requires that you be a self-starter with the ability to take ownership, work under pressure, and handle multiple tasks simultaneously. Strong oral and written communication skills are essential to interact with team members and deliver fast, reliable code.

Required Skills

• 4-5 years of experience in software development.
• 2+ years of deep expertise in Apex, Lightning Web Components (LWC), Apex triggers, Async Apex and Salesforce Flows, including a strong understanding of best practices for performance, scalability, and security.
• 2+ years of experience in programming languages such as Java or Python.
• 2+ years of experience in programming JavaScript, HTML
• Solid understanding of the Software Development Life Cycle (SDLC)
• Excellent understanding of Salesforce.com's SOQL and SOSL
• Excellent understanding of Salesforce.com's Sales Cloud, Service Cloud, Chatter and Force.com product offerings
• Experience with database concepts and data modeling capabilities
• 2+ years of strong UI automation experience using Selenium, TestNG and Jenkins
• 2+ years of experience in testing Web services (SOAP/REST APIs)
• A related technical degree required

Desired Skills

• Having Salesforce Administrator and/or Salesforce Platform Developer Certifications are preferable
• Experience with Agentforce implementation for AI agent deployments
• Leverage AI tools (like Cursor) to enhance development efficiency, improve code quality, and streamline workflows.
• 2+ years of experience with React.js is a significant plus.
• Experience developing in an Agile software development environment
• Strong analytical skills and the ability to develop processes and methodologies
• Experience with Test-driven Development (TDD)
• Experience with Continuous Integration (CI) process
• Good understanding of Software-as-a-Service (SaaS) model and concepts
• Ability to learn quickly in a dynamic environment
• Ability to take ownership of projects and multi-task in a fast pace environment

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Lead Data Engineer

Office hybrid in Seattle or Chicago

As a Data Engineer at Salesforce within the Data & Analytics organization, you will collaborate with cross-functional teams to create and manage robust data solutions that support our analytics and business intelligence initiatives, building scalable and efficient data pipelines, optimizing data workflows, and ensuring data quality and reliability. The Customer Success Data Platform organization sits at the intersection of Automation, Analytics, and AI, pushing the boundaries of Salesforce technology as Customer 0 and providing trusted data that supports the AI + Human tandem. 

What You’ll Do

• Architect Multi-Stage Medallion Pipelines: Design and oversee the implementation of a robust Medallion Architecture (Bronze, Silver, and Gold layers), ensuring seamless transitions from raw ingestion to highly refined, business-logic-heavy data assets.
• Lead Semantic Layer Strategy: Own the development and governance of the Semantic Layer, defining standardized metrics and dimensions to ensure consistent interpretation of KPIs across all downstream business intelligence and reporting platforms.
• Advanced Dimensional Modeling: Lead the transition from flat tables to sophisticated Star and Snowflake schemas. Design high-performance data models that support complex relationship mapping, historical versioning (SCD Type 2), and high-concurrency querying.
• Engineering Identity & Entity Resolution: Build and maintain scalable pipelines for identity resolution, stitching together disparate data points across the Salesforce ecosystem to create unified, governed customer and product graphs.
• Infrastructure for Causal & Attribution Modeling: Partner with Decision Scientists to engineer the specialized data structures and features required for advanced attribution and causal inference, ensuring these models are backed by high-integrity, production-ready data.
• Data Contracts & Quality Governance: Establish and enforce strict Data Contracts between upstream producers and downstream consumers. Implement automated validation frameworks to monitor data freshness, schema drift, and semantic accuracy.
• Operational Excellence & CI/CD: Drive engineering best practices by implementing rigorous CI/CD workflows for data pipelines, emphasizing automated testing, version control for SQL/Python transformations, and proactive performance tuning.
• Cross-Functional System Design: Collaborate with Product Managers and Engineering leaders to translate complex business requirements into scalable technical architectures, prioritizing data lineage, transparency, and low-latency access to trusted metrics.

Qualifications:

• 8+ years of experience as a Data Engineer or in a similar role.
• A related technical degree required.
• Proficiency in data engineering tools and languages, such as Python, SQL, and Spark.
• Strong understanding of database concepts, data modeling, and ETL processes with tools like Airflow, dbt, Informatica, etc.
• Experience with cloud-based data solutions (e.g., AWS, Azure, Google Cloud).
• Familiarity with data warehousing, SQL, NoSQL databases, and data integration techniques.
• Experience with the Salesforce Ecosystem, specifically Data Cloud.
• Problem-solving skills to troubleshoot and resolve data-related issues.
• Excellent communication skills and ability to collaborate in a cross-functional environment.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver’s License, Global Entry Card, U.S. Government CAC/PIV.

PubSec Salesforce Software Engineer (MTS)

Office hybrid in Indianapolis, IN, Burlington, MA or McLean, VA

Salesforce Digital Enterprise Technology (DET) is looking for a passionate Community Portal Engineer to build and evolve our customer success portal. You'll play a key role in shaping the digital experience our Public Sector customers interact with every day.

As a DET Engineer, you’ll be building, testing and maintaining solutions that run on our best­-of-­class integration platform to interconnect cloud and data. These solutions are critical to the success of the Public Sector Line of Business. The ideal candidate should have hands-on experience on Salesforce-on-Salesforce technologies which include but are not limited to Service Cloud, LWC, Aura, APEX, Javascript, SOQL, SAML, REST/SOAP APIs, Mulesoft, SFDX, etc. 

To be successful at this position you must be a self­-starter, take accountability, speak up, work at a quick pace, and handle multiple tasks simultaneously while keeping a good sense of humor. You must possess good oral and written skills and be able to collaborate effectively with other team members. Contribute ideas and provide feedback on how to continually improve the way we innovate solutions. 

Responsibilities

• Design, develop, and maintain a scalable, customer-facing portal using Salesforce Experience Cloud
• Build custom Lightning Web Components (LWC) and Aura components optimized for external users
• Implement and maintain secure guest and authenticated user access (SSO, OAuth, SAML)
• Integrate the portal with CRM, support, identity provider and third-party systems via REST/SOAP APIs
• Partner with UX/UI designers and Product Management to deliver intuitive, branded, and accessible customer experiences
• Optimize portal performance, page load times, and mobile responsiveness
• Write, execute and maintain automated test suites
• Work with Customer Success and Support teams to surface self-service content and knowledge articles
• Document and present implementation designs to peers, stakeholders and review board
• Coordinate with stakeholders to align on the development environment and launch dependencies
• Monitor usage analytics and iterate based on customer behavior and feedback
• Ensure compliance with data privacy standards (GDPR, CCPA) for external-facing data
• Ensure compliance with applicable Public Sector regulations
• Provide investigative support on new & existing integrations
• Work with project managers to provide timely status and feedback to stakeholders
• Align to Agile Methodology
• Keep up with targeted security, technical and business training

Required Skills

• 4+ years of Salesforce development experience with a strong focus on Experience Cloud / Communities
• Exposure to Salesforce-on-Salesforce technologies such as MuleSoft Anypoint / DevHub, Data Cloud, Government Cloud, Agentforce, Tableau and/or Slack
• Experience writing & running automated tests with Selenium or Playwright
• Experience working with XSL/T, XPath expressions & functions
• Proven experience building and launching external (B2B or B2C) customer portals
• Proficiency in LWC, Aura, Apex, SOQL, and JavaScript
• Strong understanding of responsive design, accessibility (WCAG 2.1), and cross-browser compatibility
• Experience with CDN, caching strategies, and performance tuning for high-traffic portals
• Experience with customer identity and access management (CIAM) — SSO, OAuth 2.0, social techniques
• Experience with Salesforce DX and CI/CD pipelines
• Experience consuming open and/or private APIs, such as Google, Salesforce.com, Snowflake, Slack, etc.
• Excellent interpersonal, verbal and written skills and the ability to interact with all level of stakeholders, support personnel, and clients
• Strong documentation, analytical and problem-solving skills
• A related technical degree required

Nice to Have Skills

• Familiarity with Salesforce CMS, Knowledge, and Case Management for self-service use cases
• Familiarity with headless portal architectures or React-based frontends
• Exposure to customer analytics tools (e.g., Google Analytics, Amplitude)

Highly Desirable Certifications

• Salesforce Experience Cloud Consultant
• Platform Developer II
• Salesforce Basic Administrator

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $117,200 - $176,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Senior FX Analyst, Treasury will be a key contributor to the company's foreign exchange risk management programs. This role, an integral part of the Treasury team within the Finance organization, will primarily focus on exposure analysis, trading, and other key activities requiring FX domain expertise. You will work closely with other Treasury functions and cross-functional teams, both internal and external, to deliver successful program outcomes. Additionally, the Senior FX Analyst will undertake various treasury-related responsibilities, including supporting strategic transactions, managing counterparty exposure, and executing Treasury policies. The role will work out of the Atlanta office on a hybrid schedule of 3 days in office per week.

*Responsibilities:*

• Collaborate with cross-functional teams to execute risk management activities
• Manage balance sheet hedging and support multi-currency cash management needs
• Identify and analyze FX exposures across the company to proactively mitigate risk
• Execute FX trades including derivatives with bank counterparties
• Review FX results in partnership with Controllership and produce management reporting
• Develop and maintain Tableau dashboards to monitor metrics and generate insights
• Partner with Treasury and IT staff to maintain FX-related systems and workflows
• Support FX activities for strategic transactions, tax, and business initiatives
• Ensure compliance with SOX and Treasury policies relevant to FX

*Required Experience / Skills:*

• Bachelor’s degree in economics/finance or other quantitative field
• CFA, CPA, MBA, or similar relevant qualifications preferred
• 2-4 years experience in a corporate treasury, banking, or consulting role preferred
• Knowledge and experience with trading derivative instruments (e.g. swaps, NDFs, options)
• Experience with FX Trading platforms (e.g. FXall, Bloomberg) and related technology preferred
• Experience with TMS and ERP systems (e.g. Workday, Oracle) preferred
• Knowledge of technical accounting related to foreign currency and investments preferred
• Strong business acumen (including understanding of financial statements and basic accounting principles)
• Strong analytical and technical skills with attention to detail
• Excellent communication, organizational, and interpersonal skills
• Highly self-motivated, proactive, and diligent with the ability to collaborate effectively in a dynamic environment

We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

The Product Forward Deployed Engineering (FDE) team is Salesforce's zero-to-one engine for new agentic product innovation. We embed directly with our most strategic customers to validate emerging AI capabilities, harden the platform under real-world conditions, and transform every field insight into repeatable patterns that shape the product roadmap.

We are looking for a Senior Director, Forward Deployed Engineering to lead our Agentforce Supply Chain organization.

This is a senior technical leadership role at the intersection of AI, enterprise supply chain, and product development. You'll embed expert engineering talent with strategic customers to own and evolve the agentic workflow infrastructure powering Agentforce Supply Chain — purpose-built for complex, multi-party manufacturing environments. In doing so, you'll incubate emerging capabilities, validate pre-GA and early GA features, and generate the product signal that drives roadmap priorities — ensuring what we learn in the field directly shapes what gets built next.

Your Impact

Leadership & Team Management

• Lead a High-Performing Team: Recruit, mentor, and develop a global team of Product FDEs, driving technical excellence and career growth at scale. Own organizational design, headcount planning, and capacity strategy to ensure the team is resourced to deliver impact across the field.
• Ensure Operational Excellence: Define and monitor key performance indicators — including field intelligence reports, technical gap analyses, product opportunity assessments, and internal AI adoption. Coach your team on improvement areas and effectively manage complex engagements.
• Diversity & Equality: You'll create a diverse, inclusive and psychologically safe environment for your team.

Technical Strategy & Execution

• Maintain Technical Authority: Serve as the executive-level technical authority for Agentforce Supply Chain. Stay current on platform capabilities and partner with Product & Engineering to ensure the FDE organization has deep expertise in existing and upcoming releases.
• Scale Frameworks & Assets: Champion the development of standardized engagement methodologies, technical playbooks, and reusable assets — including agents, automation scripts, and diagnostic frameworks — that can be scaled across the full FDE organization.
• Guide Complex Engagements: Lead your team in assessing R&D opportunities, defining research hypotheses, and identifying opportunities to create new product capabilities and accelerators that strengthen the global platform and apps. Engage directly on the highest-complexity technical challenges where executive presence and deep expertise are required.
• Influence Product: Act as the voice of the field with Product and Engineering. Translate patterns from customer deployments into actionable product feedback, shaping roadmap priorities and tooling investments that accelerate platform adoption at scale.

Customer & Business Impact

• Drive Success: Build and sustain executive-level relationships across a strategic customer portfolio. Ensure customers realize measurable business value from Agentforce deployments, driving adoption depth and long-term consumption growth.
• Manage Portfolio Performance: Operationally manage your portfolio, monitoring key metrics including migration timelines, technical debt reduction, and post-migration health scores to accelerate progress toward completion goals.
• Strategic Alignment: Partner closely with Sales, Customer Success, Product, and Professional Services teams to ensure customers benefit from R&D engagement while capturing lessons learned and feeding insights back into the platform and apps.
• Thought Leadership: Maintain a sharp point of view on the competitive landscape — continuously identifying and validating Salesforce's key differentiators. Translate field intelligence into thought leadership, best practices, and enablement content.

Required Qualifications

• Proven Leadership: 5+ years in direct people management or indirect leadership roles, with a track record in talent management and technical team building.
• Industry Expertise: Practical experience in Supply Chain Management (SCM), Enterprise Resource Planning (ERP), Manufacturing Execution Systems (MES), or similar complex enterprise solutions.
• AI/Agentic Platform Authority: Demonstrated track record deploying AI/LLM-based solutions at scale — including agentic frameworks, prompt engineering, and retrieval-augmented generation (RAG) — with the credibility to represent Salesforce's AI vision at the executive level with customers and partners.
• Technical Fluency: Working proficiency in one or more programming languages (Python, JavaScript, Apex, or Java); able to engage credibly with engineers and architects without relying on intermediaries.
• Strategic Problem-Solving: Proven ability to diagnose systemic failure patterns — whether product, configuration, or data — and translate ambiguous field signals into structured, actionable insights for Product & Engineering.
• Executive Communication: Exceptional written and verbal communication skills; able to distill complex technical findings into crisp narratives that resonate with C-suite customers and internal leadership without requiring follow-up.
• Operational Intelligence Mindset: Experience leveraging product telemetry, observability data, and field intelligence to identify platform patterns, surface product gaps, and inform R&D prioritization at an organizational level.
• High Agency & Organizational Agility: Track record of building and leading teams that thrive in ambiguous, high-stakes environments — instilling a culture of experimentation, fast iteration, and continuous learning across the organization.
• Willingness to Travel: Ability to travel 20–30% to customer sites and company engagements.

Preferred Qualifications

• Prior leadership experience in a forward deployed engineering, solutions engineering, or technical advisory organization — with direct accountability for field outcomes and customer technical success.
• Degree in Industrial Engineering, Supply Chain Management, Computer Science, or a related technical field (or equivalent relevant experience).
• MBA or an advanced degree in Industrial Engineering, Supply Chain Management, or Operations Research.
• Hands-on experience with supply chain workflow platforms (e.g., Regrello, Coupa, o9 Solutions, Blue Yonder, or similar).
• Experience designing target operating models for global supply chains with complex multi-site, multi-party requirements.
• Experience with Salesforce CRM, Supply Chain Management, or comparable enterprise systems.
• Hands-on familiarity with Salesforce CRM, Agentforce platform, and Data 360; fluency with adjacent enterprise platforms a strong plus.
• Proven ability to build thought leadership presence — through content, community engagement, or executive influence — that elevates both team credibility and platform adoption.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Senior Software Engineer, Frontend Builds & Tooling - Slack
The Frontend Developer Experience team empowers developers to write, build, test, and deploy code seamlessly across mobile, desktop, and multiple operating systems while solving unique scaling challenges. That means improving reliability, speeding up feedback loops, reducing cognitive load, and actively listening to developer pains to prioritize the work that matters most. We’re shaping a development environment where engineers stay in flow with fast builds, minimal friction, and tooling that feels intuitive rather than intrusive. As part of the DevXP Pillar, we focus on enhancing developers' experiences and productivity through tooling, processes, and support. As part of this team you will be making the development inner loop faster of hundreds of developers by making the FE toolchain efficient and reliable.

About Slack
Slack is your Digital HQ – a place where work flows between your people, systems, partners, and customers. From Fortune 100 companies to corner markets, millions of people around the world use Slack to connect their teams, unify their systems, and drive their business forward.
Slack breaks down communication silos inside and beyond your organization by bringing teams and tools together around common goals, projects and processes in channels and in Slack Connect. It removes the limits of physical walls, giving people the flexibility to do their best work where, when and how they prefer with features like huddles and clips. And it empowers everyone to automate common tasks with apps and workflows. In this digital-first era, Slack’s mission is to make people’s work lives simpler, more pleasant, and more productive.

What You Will Be Doing
• You’ll speed up our frontend development cycle by making Slack’s frontend builds faster and more performant
• You’ll brainstorm novel solutions to big, challenging problems to make engineer’s lives simpler and more productive
• You’ll collaborate with your team and others to bring these solutions to life
• You’ll trace, measure and improve the performance characteristics of our internal systems
• You’ll improve engineering standards, tooling, and processes across the Slack org
• You'll identify gaps and challenges, explore potential solutions, and build a roadmap for frontend tooling.

• You’ll mentor other engineers and deeply review code

Requirements

• 8+ years experience writing JavaScript or TypeScript
• 5+ years experience with configuring and optimizing modern frontend toolchains and build tools (i.e. Webpack, Rspack)
• 5+ year experience building and debugging complex systems in a team environment
• 5+ year experience with CI/CD tools
• 3+ years experience with tsc and/or tsgo
• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience
• Strong communication skills, a positive attitude, and empathy
• Self-motivation and the ability to take initiative independently, learn quickly, and meet deadlines.

Bonus Points

• Experience with yarn workspaces
• Experience with Typescript Project References
• Experience with CSS tooling (less, Sass, PostCSS, Lightning CSS)
• Experience with frontend linters like ESLint, Oxlint, Biome
• Experience investigating and improving JavaScript performance
• Experience with PHP or Hack
• Experience (or interest) in the Rust programming language
• Experience with React, Redux

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

What You Will Be Doing

We are seeking a Senior Engineering Manager for Commerce Cloud Agentforce who will deliver cutting-edge AI-powered features and products on our e-commerce platform. As part of one of the fastest growing clouds at Salesforce, the Commerce Search group has an exciting long-term roadmap dedicated to building scalable services that will power product discovery amongst the world's most trusted brands. This group works on next generation “AI-First” Product Discovery leveraging AI/ML models that are trained for commerce specific needs. Product Discovery is critical for our customers’ success. 

The Engineering Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of Engineers and Architects. We are looking for a technically strong, energetic, highly collaborative, and passionate leader to lead our software engineering team! You will run and lead a team/teams of outstanding developers and keep quality in mind. We work in a collaborative environment, and we value open communication and feedback, code reviews, and making learning fun! 

Responsibilities

• Drive the execution and delivery of high-quality features by collaborating with many multi-functional teams, architects, product owners and engineers
• Make critical decisions that attribute to the success of the product
• Proactive in foreseeing issues and resolving it before it happens
• Daily management of stand-ups as the Scrum Lead for engineering teams
• Partner with PO to align with objectives, priorities, tradeoffs, and risk
• Ensuring teams have clear priorities and adequate resources
• Empowering the delivery team to self coordinate
• Be a multiplier and have a passion for team and team members’ success
• Providing technical guidance, career development, and mentoring to team members
• Maintaining high morale and motivating the delivery team to go above and beyond
• Vocally advocating for technical excellence and helping the teams make good decisions
• Participating in architecture discussions and planning
• Participating in multi-functional coordination, planning, and reviews with leads from other engineering teams
• Maintaining and encouraging our culture by interviewing and hiring only the most qualified individuals
• Occasionally chipping in to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical skill sharp

Required Skills

• Bachelor’s degree in Computer Science, Engineering, or a related field—or equivalent practical experience.
• 5 + years of proven track record leading software engineering teams with a distinguished track record on technically fast paced projects
• Strong verbal and written communication skills, organizational and time management skills
• Ability to be flexible, proactive, comfortable working with minimal specifications
• Experience in hiring, mentoring and leading engineers
• Working experience of software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations
• Experience with Agile development methodologies. Scrum Master experience required
• Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs
• Experience working on AWS/GCP is a must
• Experience with Agents is a plus
• Experience with Search technologies like Lucene, Elasticsearch, Solr is a huge plus
• Experience working on building Search Platforms/features is a huge plus
• Experience with AIL/ML pipelines is a huge plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce has immediate opportunities for Lead software engineers who want their lines of code to have significant and measurable positive impact for users. We pride ourselves on writing high-quality, maintainable code that strengthens the stability of the product and makes our lives easier. We embrace the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves. As a Lead Software Engineer, your job responsibilities will include: Envision and Build new and exciting components/frameworks in distributed filesystems in an ever-growing and evolving market technology to provide scale and efficiency. Design and Develop high-quality, production-ready code that can be used by millions of users of our cloud platform. Build efficient components/algorithms on a microservice multi-tenant SaaS cloud distributed filesystem environment, Code review, mentoring junior engineers, and providing technical guidance to the team

Job Duties:
Research, design, and develop computer and network software or specialized utility programs. Update software or enhance existing software capabilities. Contribute to the success of the scrum team through code reviews, deployment process automation, documentation, refinement, planning, and retros. Lead, collaborate, communicate, and mentor others on the team and in the company. Work closely with cross-functional teams to deliver a roadmap to meet shared business goals. Resolve complex technical issues and drive innovations that improve system scalability, robustness, and availability. Troubleshoot issues with the services that team develops and owns. Participate in the team’s on-call rotation to keep services operational and highly available. Create, maintain, and share technical documentation used by engineers and other team members. Telecommuting is an option. Some travel to Salesforce offices may be required.

Required Skills:

* Mastery in Systems design and platforms with 12+ years of software development experience
* Deep knowledge of designing distributed filesystems in both on-prem & cloud
* Deep knowledge of object-oriented programming and other scripting languages: Java, Python along with Strong SQL skills and experience with relational and non-relational databases e.g. (Postgress/Trino/).
* Experience with developing SAAS products over public cloud infrastructure - AWS/Azure/GCP.
* Proven experience in designing and developing distributed systems at scale.
* Proficiency in queues, locks, scheduling, event-driven architecture, and workload distribution, along with a deep understanding of relational database and non-relational databases.
* A deeper understanding of software development best practices and demonstrate leadership skills.

Preferred Skills:
Design patterns & Experience with Big-Data/ML and S3 Hands-on experience with Streaming technologies like Kafka Experience with Elastic Search Experience with Terraform, Kubernetes, Docker Experience working in a high-paced and rapidly growing multinational organization

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $117,200 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,200 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Manager will be responsible for helping manage the company’s foreign exchange risk management programs and serve as a trusted advisor on foreign currency issues. You will be an integral part of the Treasury team within the Finance organization and will focus on exposure analysis, trading, projects and other key activities requiring FX insights. In addition to working closely with other Treasury functions, you will build relationships externally and internally with cross-functional teams to drive success in projects. The Manager will also perform an array of treasury-related functions such as strategic transaction support, counterparty exposure management, and other activities to execute Treasury policies. You will work out of the office 3 days a week on a hybrid schedule.

Responsibilities:

• Serve as a trusted advisor and partner with cross-functional teams on FX matters
• Develop, recommend, and implement FX risk management strategies
• Identify and analyze FX exposures across the company to prudently mitigate risk
• Execute FX trades including derivatives with bank counterparties
• Manage balance sheet hedging and support multi-currency cash management needs
• Review FX results in partnership with Controllership and develop management reporting
• Support FX project activities for strategic transactions, tax, and business initiatives
• Partner with Treasury and IT staff to maintain and streamline FX-related systems
• Ensure compliance with SOX and Treasury policies relevant to FX

Required Experience / Skills:

• Bachelor’s degree in economics/finance or other quantitative field
• CFA, CPA, MBA, or similar relevant qualifications preferred
• 4-6 years experience in a corporate treasury, banking, or consulting role preferred
• Knowledge and experience with trading derivative instruments (e.g. swaps, NDFs, options)
• Experience with FX Trading platforms (e.g. FXall, Bloomberg) and related technology preferred
• Experience with TMS and ERP systems (e.g. Oracle, Workday) preferred
• Knowledge of technical accounting related to foreign currency and investments
• Strong business acumen (including understanding of financial statements and basic accounting principles)
• Strong analytical and technical skills with attention to detail
• Excellent communication, organizational, and interpersonal skills
• Highly self-motivated, proactive, and diligent with the ability to collaborate effectively in a dynamic environment

We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Team

Slack is looking for experienced engineers to join its Core Infrastructure organization to help design, develop, and maintain the information retrieval infrastructure that supports Slack Search and many other product experiences. This stack is at the heart of what makes Slack such a compelling store of company knowledge, allowing our customers to find and discover messages channels, people, files, and other business units within their workspaces. It is also of central importance to our efforts around generative AI, helping build products that are advised by the full wealth of knowledge in your company. We are seeking candidates who can continue to evolve our systems to be reliable, performant, scalable, and secure while helping push us to the cutting edge of search technology, incorporating the latest and greatest developments in the realm of information retrieval.

We build our infrastructure using reliable tools that our team knows and trusts, including Java, Go, PHP/Hack, Python, MySQL, Solr, Kubernetes, Terraform, AWS, and Linux. Expertise in these areas is a huge plus, but experience building and maintaining robust distributed systems for search, using other common languages and cloud technologies is a fine substitute. We’re a collaborative team who genuinely enjoys working together. You’ll be working closely with other infrastructure engineers and machine learning engineers to develop our infrastructure, and collaborating closely with product engineers and managers to make our infrastructure support the needs of our users.
Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative.

What you will be doing:

• Design and develop scalable, resilient offline indexing pipelines that process and transform data for Slack's search infrastructure
• Work with product engineering to conceptualize and build new features for our large (and growing!) user base.
• Collaborate with team members to ensure high availability and reliability of a distributed search system.
• You’ll produce high-quality results by contributing heavily to team projects that have a significant impact on the business.
• You’ll actively own team features or systems and define their long-term health, while also improving the health of surrounding systems.
• Deploy, configure, test, troubleshoot, maintain, upgrade Solr clusters and environments.
• Plan resources and continuously optimize the infrastructure and configuration of our Solr clusters to maintain cluster health and search performance.
• You'll assist our skilled support team and operations team in triaging and resolving production issues.
• You'll collaborate with other engineers and deeply review code.
• You’ll improve engineering standards, tooling, and processes.

You may be a fit for this role if you:

• 3+ years of experience
• Have worked extensively with distributed data processing frameworks such as Spark, Hadoop, Map/Reduce, or EMR
• Have worked with Solr, ElasticSearch, Lucene, or other search technology.
• Have had exposure to infrastructure/ops tools and frameworks such as Terraform, Chef, and Kubernetes
• You hare proficient with functional or imperative programming languages — e.g., PHP, Python, Ruby, Go, C, or Java.
• Track record of developing high-availability, performant, and scalable systems accessing large volumes of data over multiple clusters across different geographical regions
• Have experience planning, implementing, and deploying software migrations and upgrades in a production environment
• You can contribute to technical architecture discussions and help drive technical decisions within your team.
• You write understandable, testable code with an eye towards maintainability.
• You are a strong communicator. Explaining complex technical concepts to designers, support, and other engineers is no problem for you.
• You possess computer science fundamentals: data structures, algorithms, programming languages, distributed systems, and information retrieval.
• Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience required.

Bonus Points:

• You’ve built large-scale data pipelines professionally and can craft clean and beautiful code in Java, Scala, and/or SQL, and you possess exposure to Hadoop/Spark as well.
• Experience around text mining and parsing

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $117,200 - $223,900 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Team

The Digital Enterprise Experience (DEX) team blazes the trail of enterprise technology. Built on the foundation of our core values, our team encompasses more than traditional IT functions, focusing heavily on close collaboration with our business partners to achieve strategic business objectives. Our goal is to deliver technology centered around our business and our collective success.
We oversee technology strategy, Salesforce on Salesforce, employee productivity and experience, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world's foremost Salesforce implementation and enable our global teams to do their best work by leveraging our platform.

Role Overview

The DEX team seeks a Technical Program Management Senior Analyst and a Technical Program Management Lead (IC) with strong technical acumen and delivery expertise to provide leadership and cross-team coordination for large-scale, complex solution transformation across the DEX space. We are actively hiring for two levels on the same team. The skill set and responsibilities align across both roles; experience level is the primary differentiator.
Our Technical Program Managers (TPM) coordinate across multiple solution delivery teams, managing project and program budget, timeline, and scope delivery in partnership with Product Management — ensuring all work meets overall program goals and definitions of success. The TPM drives alignment across diverse teams for successful delivery of complex initiatives across the Employee Success, Communications, and Real Estate domains.
The successful candidate will bring a strong understanding of Enterprise Experience and Agents, exceptional program management and interpersonal skills, and a demonstrated ability to engage and present effectively to senior leadership and executive stakeholders.

Your Impact — Responsibilities

• Ensure comprehensive alignment of deliverables across all contributing teams throughout the project and program lifecycle
• Facilitate knowledge transfer and onboarding for new program members
• Drive prioritization and execution of cross-functional program initiatives
• Oversee tracking and management of all program documentation and artifacts
• Coordinate and monitor progression and successful delivery of critical program milestones
• Lead thorough program retrospectives upon closure and following critical milestones to capture lessons learned and drive continuous improvement
• Actively engage with Portfolio Leaders to solicit and provide constructive feedback on Program Management tools, standards, and processes
• Provide support to Portfolio Managers in the efficient intake and prioritization of new work
• Contribute to Program Increment (PI) Planning (for SAFe-driven engagements) and other strategic work planning initiatives, synthesizing outputs into comprehensive program materials in close collaboration with Engineering and Product roles
• Orchestrate and manage interdependencies between projects and programs within designated portfolios

Key Accountabilities

• Coordinate with product, engineering, architecture, and business stakeholders to identify overall goals, vision, and measures of success
• Establish and track defined measures of success and Key Performance Indicators (KPIs) throughout the program
• Establish and enforce governance frameworks for decisions, escalations, and change controls pertaining to scope, schedule, and budget
• Accurately report delivery progress to program stakeholders
• Report key risks and issues to leadership and drive mitigations and resolutions
• Oversee and manage the program's financial budget
• Serve as a liaison fostering communication and integration between product teams, business units, and external stakeholders
• Collaborate with the Product team to identify and align on relevant GUS projects for the program, ensuring accurate creation in GUS in adherence to established work breakdown structure guidelines

Qualifications by Level

Technical Program Management Lead (6+ years)

Minimum Qualifications

• Bachelor's degree in Business Administration and/or Information Technology, or equivalent experience
• 6+ years of experience in a Program or Project Management role
• Proficiency in enterprise-level software and collaboration platforms, including G-Suite, Smartsheets, or comparable systems
• Exceptional interpersonal skills with superior verbal and written communication abilities
• Demonstrated ability to synthesize business and technical requirements to develop robust project plans and estimates
• Proven ability to thrive in a dynamic, high-energy, collaborative team environment
• Adept at managing multiple priorities concurrently and performing effectively under pressure
• Extensive experience in business process optimization pertaining to enterprise software and internal operational workflows

Preferred Qualifications

• Experience using Salesforce technology
• PMP Certification or MSP Certification

Technical Program Management Senior Analyst (3–5 years)

Minimum Qualifications

• Bachelor's degree in Business Administration and/or Information Technology, or equivalent experience
• 3–5 years of experience in a Program or Project Management role
• Proficiency in enterprise-level software and collaboration platforms, including G-Suite, Smartsheets, or comparable systems
• Strong interpersonal skills with effective verbal and written communication abilities
• Ability to synthesize business and technical requirements to support project plans and estimates
• Proven ability to thrive in a dynamic, high-energy, collaborative team environment
• Adept at managing multiple priorities concurrently and performing effectively under pressure
• Experience in business process optimization pertaining to enterprise software and internal operational workflows

Preferred Qualifications

• Experience using Salesforce technology
• PMP Certification or MSP Certification

Leadership Qualities

These qualities apply to both levels:

• Composure: Demonstrates exceptional composure in high-stakes situations, with strong customer-facing communication and interpersonal skills
• Expertise: Possesses working knowledge of industry best practices and a comprehensive understanding of the Salesforce product suite
• Consultative: Leads impactful workshops and skillfully tailors messaging to diverse audiences and subject matter
• Learner: Maintains a strong passion for continuous learning, actively pursuing education in emerging technologies and complex business and technical concepts
• Initiative: Proactive and self-motivated, with a strong ability to anticipate needs and drive solutions independently
• Accountability: Takes ownership of deliverables and outcomes, consistently demonstrating reliability and commitment
• Adaptability: Thrives in dynamic environments, readily adjusting to changing priorities and embracing new challenges

*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are building the next generation of trusted enterprise computing in the cloud. Our team is fast-paced, metrics-driven, and deeply collaborative, working across the full technology stack. We specialize in transactional systems, distributed systems, and enterprise-grade reliability, availability, and scale.

We are seeking a highly accomplished and energetic Principal Architect to lead the design and evolution of scalable, resilient, and fault-tolerant transactional and distributed systems. This is a strategic, hands-on architecture role with end-to-end ownership of the Transactional Layer Storage and Compute stack.

You will be responsible for shaping and driving the architecture for metadata persistence, log persistence, data persistence, and database compute. These systems are operated and evolved through a control plane that enforces safe change compliance and meets strict Trust SLAs, including resiliency, self-healing, autoscaling, and the seamless introduction of new substrates and features.

As a Principal Architect, you will envision and drive service automation outcomes, ensuring operational excellence at enterprise scale while influencing both technical direction and engineering culture.

Key Responsibilities:

• Design and evolve highly scalable, resilient, and fault-tolerant transactional and distributed system architectures
• Provide architectural leadership for transactional storage and compute, including metadata, logs, and database compute layers
• Drive automation and operational excellence through control-plane-driven architectures
• Ensure systems meet strict Trust SLAs for availability, reliability, scalability, and self-healing
• Collaborate across engineering, operations, and product teams to align architecture with business and platform goals
• Use telemetry and metrics to guide design decisions and continuous improvement
• Mentor senior engineers while remaining open to learning and feedback
• Contribute hands-on when needed, including design reviews, code reviews, and critical implementations

Required Qualifications:

• Proven experience designing and building scalable, resilient, and fault-tolerant transactional and distributed systems in enterprise production environments
• Strong leadership and communication skills, with the ability to influence across teams and levels
• Highly inventive, pragmatic, and delivery-focused, with a track record of incremental, on-time execution
• Expert-level Kubernetes, Java development experience in Unix/Linux environments
• Deep understanding of object-oriented programming, modern design patterns, and system architecture principles
• Strong experience using telemetry, metrics, and observability to drive operational excellence
• High engineering rigor, including writing functional and unit tests and participating in peer code reviews
• Experience working in Agile development environments with a commitment to continuous improvement
• 20+ years of professional experience, or a Master’s degree in a relevant field with 12+ years of professional experience
• Experience with relational databases is a strong plus

*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $257,500 - $451,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $310,200 - $496,400 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Us

At Slack, we are committed to making people’s working lives more secure. We are serious about protecting our infrastructure, operations, and most importantly, our customers’ data. Our Vulnerability Management team plays a pivotal role in identifying, assessing, and mitigating security risks across our entire infrastructure. We take a systemic approach to security and strive to ensure we provide low friction, high-impact security across everything we do.

Slack has a positive, diverse, and encouraging culture—we look for people who are curious, innovative, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, read on ahead!

What you will be doing

As a Staff Software Engineer on the Vulnerability Management team, you will serve as a technical anchor for a team that builds and maintains the systems and tooling we rely on to detect, track, and remediate security vulnerabilities across our organization. You will drive technical strategy for how we automate and scale vulnerability management, work closely with security engineers, product teams, and infrastructure partners to tackle complex cross-functional challenges, and help raise the bar for how the team builds software. This is a high-impact, high-ownership role for someone who wants to do meaningful engineering work while shaping how security gets done at scale.

Key Responsibilities

• Own the technical architecture and roadmap for vulnerability management tooling, including systems that automate identification, prioritization, tracking, and remediation of vulnerabilities across diverse ecosystems and environments.
• Lead the design and development of high-quality, scalable engineering solutions, balancing long-term maintainability with the practical needs of a fast-moving security organization.
• Drive integration strategy across vulnerability scanners, aggregation pipelines, and downstream systems, making principled decisions about data ownership, tool consolidation, and signal quality.
• Define and evolve the metrics and reporting frameworks the team uses to measure program effectiveness, moving the organization toward risk-based measurement rather than activity-based compliance tracking.
• Partner with cross-functional stakeholders including infrastructure, platform engineering, and product security teams to identify opportunities to embed security automation deeper into the development lifecycle.
• Identify systemic gaps and ambiguous, high-priority problems that cut across team boundaries, propose solutions, and drive them to completion with or without direct authority.
• Provide technical mentorship, design reviews, and code reviews to engineers on the team, helping others grow and maintaining a high standard of engineering craft.
• Contribute to architectural decisions, tooling selections, and process improvements that have lasting impact on how the broader security organization operates.

What you should have:

• U.S. Citizenship or Permanent Residency (Green Card holder). We are unable to provide visa sponsorship for this role.
• 8+ years of industry software engineering experience, with a meaningful portion of that spent in security engineering, platform engineering, or infrastructure-adjacent domains.
• Deep proficiency in Python, with a strong track record of writing production-grade, tested, maintainable code in complex systems.
• Demonstrated experience owning and delivering end-to-end engineering projects, from early-stage design through production deployment and ongoing operation.
• Solid understanding of vulnerability management concepts, including how vulnerabilities are discovered, classified, prioritized, and remediated in enterprise environments.
• Experience building or maintaining integrations with security tooling such as vulnerability scanners, SIEM systems, or similar platforms.
• Comfort working with CI/CD pipelines, version control workflows, and modern software delivery practices.
• Experience working across teams and communicating technical concepts clearly to both engineers and non-technical stakeholders.
• Strong judgment in the face of ambiguity, and a track record of asking the right questions before building rather than after.

Nice-to-Have:

• Hands-on experience with vulnerability management tooling such as Wiz, Tenable/Nessus, Twistlock, or similar products, particularly in cloud or containerized environments.
• Familiarity with compliance frameworks relevant to government or regulated environments, such as FedRAMP or DoD IL5/IL6.
• Experience working with large-scale vulnerability aggregation systems or homegrown data pipelines that normalize findings across multiple scanners.
• Background in building automated remediation workflows, such as automated PR generation for dependency vulnerabilities or patch orchestration across diverse package ecosystems.
• Experience with cloud environments (AWS, Azure, GCP) and containerized workloads at scale.
• Contributions to the security or software community through open-source projects, published research, conference talks, or similar.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce's Critical Incident Center (CIC) is building an innovative security function to protect our valued customers via comprehensive incident response and actionable, proactive engagement. As Senior Director of the Strategic Security Engagement (SSE) function, you will closely partner with the Salesforce CISO organization and lead a global security engagement effort for CIC that’s responsible for proactively partnering with Salesforce’s valued customers to strengthen their security posture, prevent security incidents, and build trusted CISO-level relationships. This leader will establish and scale a dedicated security engagement capability within the CIC that ensures enterprise customers can securely leverage Salesforce technologies. The role focuses on proactive security health, reactive incident management and communications, and executive-level security readiness across the Salesforce customer base.

In addition to the collaboration with the Salesforce CISO organization, the CIC Senior Director will partner closely with the Technology & Product division, Sales, and the Customer Success and Cloud Success teams to help drive security feature adoption, improve customer security maturity, and reduce security-related escalations that impact customer trust and revenue.This role requires a strategic security leader with strong operational discipline, deep enterprise security expertise, and the ability to engage directly with customer CISOs and executive stakeholders. This is a high-visibility, high-impact role, which reports directly to the Senior Vice President of the CIC, and will help coordinate the cross-functional efforts within Salesforce to help drive effective security engagements that lead to increased customer trust and success.

What You'll Do

• Build and lead a new, dedicated CIC security function that complements ongoing, cross-functional security initiatives and improves customer engagement
• Work closely with the Salesforce CISO organization to partner on security incident responses and proactive customer engagements
• Establish and scale the Strategic Security Engagement function as a proactive security advisory capability within CIC
• Lead initiatives that strengthen Salesforce’s position as a trusted security partner for enterprise customers, working in conjunction with key cross-functional stakeholders
• Develop a security readiness framework to help customers adopt Salesforce products and best practices across all phases of the customer lifecycle (onboarding, adoption and post go-live).
• Provide actionable insights to product and engineering teams on security features, customer risks, and adoption barriers, leveraging Cloud Success product feedback motion.
• Drive increased adoption of Salesforce security capabilities, including encryption, monitoring, and governance features
• Partner with Sales and Customer Success teams to position security capabilities effectively during customer engagements
• Serve as the central point of coordination for customer security engagement across the Technology & Product division (including CISO), Sales, and the Customer Success and Cloud Success teams
• Develop security playbooks, enablement materials, and training programs that target the Customer Success and Sales organizations
• Establish measurable outcomes related to customer security experience and adoption, incident prevention and retros, as well as attrition avoidance, reporting monthly KPIs to CIC leadership
• Develop repeatable engagement frameworks, playbooks, and metrics that scale globally

What We're Looking For

• 10+ years of experience in enterprise security, with a strong background in security architecture, governance, risk, and compliance, with deep knowledge of relevant regulatory frameworks (GDPR, NIS2, DORA, CCPA, HIPAA) and data protection standards
• Demonstrated experience engaging at the CISO/CIO level, building trusted advisor relationships with enterprise security leaders
• Experience with Salesforce security capabilities preferred — Shield, Platform Encryption, Event Monitoring, Security Center, and/or Data Cloud
• Proven track record building and scaling customer-facing security programs in a SaaS or cloud environment
• Strong cross-functional leadership skills and executive presence, with the ability to influence across technical, business, and executive stakeholders
• Experience driving security feature adoption and translating complex technical security requirements into business outcomes
• Passion for AI and emerging technologies, with a commitment to champion AI-enabled tools and automation that enhance security analysis and customer insights

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $181,700 - $304,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $218,100 - $332,600 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you an experienced security professional, passionate about reducing third party security risk for large enterprises? Do you get excited about working in a strategic third party security program and innovating new methods of assessment the entire industry can benefit from? Are you energized by the explosive growth of the AI supply chain and the thrilling challenge of securing third-party SaaS solutions for a large enterprise in this new era? Are you motivated to understand security challenges across a broad range of platforms and products?

Salesforce Enterprise Security is hiring a Principal Security Engineer for our Third Party Security team to implement secure baseline configurations and evolve our SaaS Security Posture Management program as well as to assess and maintain the security of third party suppliers. In this role you will partner closely with business stakeholders, legal, and sourcing, in the selection of suppliers ensuring they meet or exceed Salesforce security requirements. You will create and manage secure baselines and hardening guides for high risk supplier technologies. You will conduct security assessments of third parties and participate in third party security reviews after security events. You will also have the opportunity to share your knowledge through internal events, conferences, and writing knowledge articles and research papers.

Salesforce is looking for an experienced and proactive security professional who can bring new ideas to an established program, and who is all about working for an innovative, forward thinking security team that seeks continuous improvement.

Primary Responsibilities:

• Lead the design, deployment, and lifecycle management of secure configuration baselines that power our Enterprise SaaS Security Posture Management capabilities.
• Lead by performing in-depth and high quality security assessments of third parties, incorporating penetration test results, tooling scans, and audit findings into a comprehensive picture of supplier security maturity.
• Define and perform security assessments on emerging technologies provided by third parties.
• Partner with security teams to ensure Least Privilege access within SaaS platforms and manage the lifecycle of "Shadow IT" integrations.
• Act as the subject matter expert for SaaS-related security telemetry.
• Spearhead the use of Large Language Models (LLMs) and autonomous AI Agents to automate complex security workflows, scale third-party assessments, and unlock advanced, AI-exclusive capabilities within the third party security program.
• Provide guidance to team members and Salesforce suppliers on Salesforce security requirements including remediation advice and potential feature enhancements.
• Build cross-functional partnerships with departments including Business, Sourcing, Legal, and Information Technology.
• Use your writing and presentation skills to communicate at all levels in the organizations. Possess the ability to communicate concisely, clearly, and intelligently to partners from a variety of backgrounds, including those who are non-technical.

Minimum Qualifications:

• 12+ years work experience in a security role
• Previous experience with large enterprise third party security programs
• Experience determining security maturity of third parties and developing security risk profiles
• Experience defining secure baseline configurations, and experience deploying and maintaining secure baselines in an enterprise-wide SaaS Security Posture Management solution or equivalent
• Demonstrated expertise in leveraging Large Language Models (LLMs) and AI Agents to automate complex security operations, build intelligent workflows, and perform advanced, AI-driven data analysis
• Ability to conduct web application penetration tests on third-party SaaS platforms in alignment with OWASP testing methodologies to validate supplier security posture
• Excellent written and oral communication skills, including experience presenting to executive management.
• Execution oriented, results-driven, and a self-motivator
• Excellent interpersonal, relationship, collaboration and influencing skills
• Excellent critical-thinking and organizational skills
• A related technical degree required.

Preferred Qualifications:

• Familiarity with standard security certifications such as ISO 27001, SOC 2, NIST Cybersecurity Framework (CSF), and PCI DSS.
• Knowledge of OWASP Top 10 and CWE Top 25.
• Knowledge of MITRE ATT&CK Framework
• Relevant BA/BS degree and/or certifications (e.g., CRISC, CISSP, CCIE, CISM, CISA, CCSK)
• Experience reviewing and editing security related contract language.
• Experience with third party security reporting
• Experience defining and communicating security remediation tasks to project and data owners
• Experience working with non-technical teams to identify technical details, risk factors, and project scope

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Enterprise Service Center (ESC)/Shared Services organization is an important engine for Salesforce’s profitable growth. Reporting to the SVP of Procurement and Shared Services, this Senior Director is the strategic architect connecting business stakeholders and shared services suppliers.

Beyond traditional shared services, this leader will spearhead the transition to an "Agentic Enterprise." You will be responsible for identifying, designing, and deploying Agentic AI workflows—autonomous AI agents capable of executing complex business processes—to dramatically improve operating margins, speed, and accuracy across Finance, Sales Ops, and Procurement.

Expanded Responsibilities: Agentic AI & Automation

• Agentic Roadmap & Strategy: Define the vision for Agentic AI within Shared Services, moving from static automation (RPA) to dynamic, reasoning-based AI agents that manage end-to-end business functions.
• CFO & COO Transformation Liaison: Serve as the lead advisor on how Agentic AI can reshape the "Finance of the Future," automating complex reconciliations, contract audits, and "Prospect-to-Cash" cycles.
• AI Governance & Ethics: Establish the framework for "Human-in-the-loop" (HITL) protocols, ensuring Agentic AI deployments align with Salesforce’s Trust and Equality values, including rigorous accuracy and compliance audits.
• Process Re-imagination: Conduct deep-dive process mining to identify high-impact areas where autonomous agents can replace or augment manual intervention in Procurement and Shared Services.
• Global Partner Integration: Collaborate with BPO partners (1000+ staff) to transition labor-intensive tasks to AI-augmented workflows, shifting the partner value proposition from "headcount" to "outcome."
• Business Case for AI: Develop sophisticated ROI models for AI investments, quantifying the impact of reduced cycle times, error rates, and headcount optimization on the enterprise operating margin.
• Cross-Functional AI Orchestration: Partner with IT and Product teams to ensure Shared Services agents are seamlessly integrated with Salesforce’s internal "Agentforce" and core data architecture.

Enhanced Skills & Experience Requirements

• 10+ years of combined experience in Shared Services, Procurement, or BPO, with a recent focus on Digital Transformation.
• Agentic AI & LLM Proficiency: Proven experience (or deep theoretical understanding) of deploying Agentic AI frameworks (e.g., ReAct patterns, multi-agent orchestration, or autonomous tool-use) to solve business problems.
• AI Implementation Track Record: 3+ years leading high-impact automation programs, specifically moving beyond simple "if-then" bots to GenAI-driven solutions.
• CFO/COO Domain Expertise: Deep understanding of Finance and Operational workflows to effectively "teach" or configure AI agents for specialized business logic.
• Data Literacy: Strong ability to analyze data structures and "readiness" for AI consumption, ensuring that the underlying data for automation is clean, governed, and secure.
• 8+ years of People Leadership: Experience leading technical and non-technical teams through the cultural shift of AI adoption, focusing on upskilling and "AI-fluency."
• Strategic Storytelling: Ability to explain the "black box" of Agentic AI to C-suite stakeholders, building trust in autonomous systems through clear KPIs and safety guardrails.
• Servant Leadership: A commitment to Salesforce values, ensuring AI is used to empower employees and enhance customer success, not just reduce costs.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $181,700 - $304,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $218,100 - $332,600 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Software Engineering SMTS, Salesforce

Office hybrid in San Francisco, New York City or Dallas

As a Senior Member of Technical Staff (SMTS), you will be a key technical contributor who designs, develops, and delivers high-quality Salesforce solutions. This role combines deep technical expertise with collaborative problem-solving to drive innovation and business impact. You will take ownership of complex technical challenges and implement scalable solutions that align with enterprise objectives.

What You'll Do

Technical Design & Development

• Design and implement complex Salesforce solutions across Sales Cloud, Service Cloud, and custom applications
• Develop solutions using Agentforce, Agent Builder, and AI-driven Salesforce capabilities
• Build sophisticated automation using Flow Builder, including orchestration, screen flows, and auto-launched flows
• Write clean, efficient, and well-documented Apex code following platform best practices and design patterns
• Design integration solutions using REST APIs, Platform Events, Change Data Capture, and infrastructure discovery tools

Platform Innovation & Optimization

• Analyze Salesforce releases and proactively recommend features that add business value
• Troubleshoot complex platform issues using deep understanding of Salesforce architecture, order of execution, and governor limits
• Leverage AI-assisted development tools (e.g., Cursor, GitHub Copilot, Agentforce) to accelerate delivery and enhance code quality
• Utilize advanced developer tools including Apex Log Analyzer, Query Plan Tool, and Event Monitoring

Collaboration & Leadership

• Partner with Business, Product, Architecture, Engineering, and QA teams to deliver scalable, high-performance solutions
• Participate in solution design sessions, providing technical recommendations and architectural input
• Collaborate on roadmap planning and contribute to architectural decision-making
• Mentor and develop team members through knowledge sharing and code reviews
• Contribute ideas and feedback across the team's portfolio of projects

Specialized Focus Areas

• Design hierarchical data models and self-referential relationships for Configuration Item (CI) dependency mapping
• Implement ITIL Service Configuration Management principles
• Build automated data reconciliation and normalization rules

What You'll Bring

Required Experience & Skills

• 8+ years of hands-on experience in the Salesforce ecosystem with demonstrated independent delivery
• Advanced proficiency in Apex development, including triggers, batch processing, queueable Apex, and asynchronous patterns
• Strong expertise in Agentforce, Agent Builder, and Salesforce AI features
• Experience with Lightning Web Components (LWC) and the Lightning UI framework
• Proficiency in REST/SOAP APIs, web services, and integration patterns (event-driven, batch, real-time)
• Deep understanding of Salesforce platform fundamentals: data model, security model, order of execution, and governor limits
• Experience with test automation (Apex tests, integration testing, regression automation)
• Solid experience with Sales Cloud and Service Cloud configuration and customization
• Proficiency with Git, modern IDEs (VS Code, IntelliJ, Eclipse), and CI/CD tools (Jenkins, GitHub Actions, GitLab CI)
• Experience with Agile methodologies (Scrum, Kanban)
• Relevant Salesforce certifications (Platform Developer I & II, Administrator)

Preferred Experience & Skills

• Experience with Salesforce DX, scratch orgs, and CLI tools
• Familiarity with MuleSoft AnyPoint Platform for enterprise orchestrations
• Experience with managed packages, unlocked packages, or AppExchange development
• Knowledge of CMDB and ITIL Service Configuration

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The opportunity is in the San Francisco (primary) Bay area. We are looking for a strong, dynamic Senior Quality Engineer (SMTS) who will be the quality champion and influence the design and drive our # value Trust across the program. If you value quality, embrace big dreams, thrive on getting things done, and love having fun along the way, we’d love to have you on our team!

We are a strong accomplished organization of quality experts that believe in Quality, Innovation, and Work life balance. We are passionate with all things quality, tooling and engineering efficiency. We promote being a trusted advisor to engineering teams.

Responsibilities:

• A strong SMTS owns multiple features within their product area. Capable of owning complex or highly ambiguous features. Has a broader understanding of all functionality owned by their scrum teams.
• Assists in on-boarding stakeholders (Development teams, Product teams, Q3) in quality and automation focus. Aware of industry standard techniques used to ensure high quality software, such as testing tools, development methodologies and engineering practices.
• Advises scrum team members on quality concerns and supports them in improving design and development practices.
• Influences SFDC quality tools and processes by providing feedback and suggestions for improvements.
• Has developed deeper and broader knowledge of the platform and applications through pairs testing, testing parties, scrum team work, and ongoing training.
• Has a solid understanding of the areas their scrum teams own and knows "what they don't know" about the application and seeks out the necessary understanding to ensure thorough test coverage.
• Has an expert-level knowledge of many areas of that product. Is the "go-to" person for the areas that their scrum team owns. Should be able to understand and assess risk for cross-functional impact based on developed understanding of the significant portions of the application.
• Seeks feedback for detailed impact where needed. Exhibits this understanding in their thorough test planning and test plan reviews.
• Identifies feature areas that need additional/enhanced testing and organizes test reviews to resolve issues. Uses deep and broad understanding of the application to ensure thorough and rigorous testing of the E2E feature integration testing.
• Vocal participation in design reviews, technical specification reviews, and test plan reviews with an eye for dependencies and corner cases and the ability to influence and contribute significantly to feature design.
• Will keep informed of issues / risks impacting the feature deliverables, seeking assistance when needed.
• Able to mentor scrum teams, Q3 teams in good test case design practices
• Works with the scrum teams closely every sprint. Advocates for practices that contribute to high quality including iterative development, test driven development, implementing constructive feedback from sprint retrospectives, maintaining excellent automation coverage, etc.
• Carefully monitors the accuracy and quality of work methods and outputs. Is committed to excellence. Seeks out and applies best practices. Probes and looks past symptoms to determine the underlying causes of problems and issues. Addresses problems with accuracy, speed and thoroughness.
• Organizes work that requires coordination with others. Encourages others to look at problems and processes in new ways. Identifies opportunities to increase efficiency, simplicity, and revenue. Approaches problems with curiosity and open-mindedness. Generates innovative ideas and solutions to problems.
• May assist MTS and AMTS team members in planning and organizing work.
• Strives to understand the technical implementation of their feature. Understands integration, security issues that affect their feature areas.
• Adopt the use of github or version controls tools.
• Contributes tests to Ftests, Selenium, ProdTest for their feature area. Knows Ftest utilities available to them and uses them effectively. Understands coding practices.

Requirements:

• 7+ years of professional software development engineer in test (SDET) experience required​
• A related technical degree required
• Proven programming experience in Java and Javascript
• Webdriver / Selenium, HP Quicktest, JavaScript experience
• Experience with developer tools like git, Maven and Eclipse IDE, as well as, Webdriver / Selenium, HP Quicktest
• Extensive knowledge in UAT testing
• Experience in writing test plan, test cases and bug tracking
• Proficient in writing functional automation (UI/API)
• Familiar with industry quality & usability practices
• Self-motivator, who can work independently, able to learn quickly, meets deadlines and demonstrates problem-solving skills.
• Optimally communicate technical information in a clear and concise manner and ability to coordinate cross-team efforts
• Experience with agile development methodology
• Solid understanding of relational databases and SQL
• Excellent communications skills, both written and verbal

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Digital Enterprise Technology (DET) at Salesforce connects people and technology to shape the future of work at Salesforce. Guided by our core values — Trust, Customer Success, Equality, Innovation, and Sustainability — we drive business outcomes that fuel growth, improve productivity, and empower employees and customers globally.
We’re strategic partners and innovators, using Salesforce technology to transform how our company operates. As Customer Zero, we lead by example — showcasing what’s possible at scale. Join us to build the digital enterprise of the future across:

• Technology strategy & architecture
• Salesforce on Salesforce
• Engineering, infrastructure & operations
• Collaboration with Customer and stakeholders
• Delivery and governance

Role Description
You will provide technical leadership for the DET IT Finance Engineering team, fostering a culture of innovation and leveraging AI and automation to enhance finance operations and integrations.
We are seeking a self-directed, visionary technical leader to guide and support software engineers working on Workday Finance, Accounting Center, and MuleSoft integrations. This is a unique opportunity to make a meaningful impact by shaping enterprise finance solutions while collaborating with cross-functional and mission-driven teams. The team thrives on autonomy, and your technical vision will directly influence the design, delivery, and scalability of finance applications and integrations across the organization.

Responsibilities:

• Lead the architecture, design, and delivery of scalable, high-performing solutions across Workday Financials, Accounting Center, and related enterprise platforms.
• Design, develop, and govern Workday Financial solution including integrations with external systems (Salesforce, RevRec, Vertex, MuleSoft, banking platforms, etc.) ensuring best practices, scalability, and maintainability.
• Translate complex business and finance requirements into robust technical designs, ensuring alignment with enterprise architecture principles and industry best practices.
• Ensure adherence to coding standards, security best practices, and performance optimization techniques to enhance overall engineering quality.
• Mentor and guide engineers through architecture reviews, technical decision-making, and code reviews, fostering strong technical craftsmanship.
• Collaborate with cross-functional teams (product managers, business systems analysts, and 3rd-party integrators) to deliver end-to-end solutions.
• Drive innovation and adoption of emerging technologies, including AI/ML, automation, and integration tools.
• Champion a culture of continuous learning, experimentation, and engineering excellence across the Workday and integration teams.
• Anticipate future technical needs and evolve frameworks, tools, and practices to scale for growth.

Required Skills:

• 10+ years of enterprise software engineering experience, with 7+ years in Workday Financials/Accounting Center and integration-heavy environments.
• Proven track record of technical leadership in architecture and solution design for large-scale enterprise systems.
• Deep expertise in Workday technical frameworks: Business Processes, Security, Accounting Center, Prism Analytics, Core Connectors, EIB, Studio, Workday Extend, Orchestrate, BIRT, and Document Transformation.
• Hands-on experience in Workday integrations with external platforms (Salesforce, RevPro, Vertex, banking systems) using APIs, Connectors, and automation frameworks.
• Strong understanding of integration frameworks, API design, SOA patterns, and web services (REST, SOAP).
• Strong analytical and problem-solving skills, including log analysis and troubleshooting (Splunk or similar).
• Ability to influence and guide senior stakeholders through architecture discussions and technical strategy.
• Excellent written and verbal communication, with the ability to articulate complex designs to both technical and business audiences.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field.

Desired Skills

• Experience with Workday Extend , Orchestrate and building custom applications.
• Familiarity with CI/CD pipelines, Git, and DevOps practices.
• Exposure to AI/ML and automation tools (Kainos, Selenium, Mulesoft RPA, or similar).
• Experience with AI developer productivity tools such as Cursor, GitHub Copilot, and CodeWhisperer.
• Knowledge of SOX, enterprise security, and compliance in finance/ERP domains.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Unified Marketing team is building the next generation of marketing solutions and is singularly focused on the needs of the Marketer. Our success is defined by our end-user's success with both our current and future state Marketing Engagement solutions.

We lean into cohesive end-to-end campaign management experiences, allowing our customers to humanize moments for their customers, harness efficiencies to do more with less, and optimize the impact of their marketing spend. We define and build a Marketing Engagement product portfolio that strives to meet the needs of every marketing team for customers of all sizes, shapes, and industries.

Salesforce has immediate opportunities for very versatile Software Engineers who want their lines of code to have significant and measurable positive impact on users, the company's bottom line, and the industry. Marketing Cloud engineering builds innovative features across content, channels, data, and orchestration.

You will work with a group of outstanding engineers to build the breakthrough features our customers will love, embrace, and use while keeping our trusted platform stable and scalable.

The software engineer role at Salesforce encompasses architecture, system design, implementation, and testing to ensure we build products right and release them with high quality. We pride ourselves in writing high-quality, maintainable code that strengthens the stability of the product and makes our “future self” life more manageable.

We celebrate the individual strengths of each team member while cultivating everyone on the team to grow into the best version of themselves. We believe autonomous teams will empower individuals, products, companies, and customers to thrive.

Your Impact:

• Design & Develop high-quality code to improve platform reliability, availability, and scalability
• Design, implement, and tune robust APIs and API framework-related features that perform and scale in a multi-tenant environment.
• Lead, collaborate, communicate, and mentor others on the team and in the company.
• Handle large data sets in the cloud.
• Build novel capabilities and new services leveraging and extending complex platforms.
• Design and implement intelligent and thorough testing strategies to ensure quality delivery
• * Participate in the team’s on-call rotation to address complex problems in real time and keep services operational and highly available.

Required skills:

• 6+ years of professional software development experience
• Deep knowledge of Java.
• Knowledge of Web Services (SOAP, REST, GraphQL, etc) and a strong understanding of distributed systems and concepts such as reliability, scalability, and performance.
• Deep knowledge of data concepts related to relational databases, including the ability to build, execute, and debug complex queries.
• Experience developing client-side code via JavaScript/TypeScript/Ajax/etc
• Experience developing in an enterprise environment such as source code control, IDE, continuous deployment, and release management (Git, perforce, Eclipse, Intellij, VSCode, Jenkins)
• Experience with Agile software development and Test Driven Development methodologies
• Experience with complex platforms
• Ability to learn quickly in a dynamic environment

Preferred Skills:

• Excellent cross-group communication and problem-solving skills
• Provide technical and architectural leadership in a global and diverse organization.
• Experience developing with the Salesforce Platform.
• Experience building Software as a Service (SaaS) applications for enterprise customers.

*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 04/15/2026.

The Salesforce Systems & Tools team is seeking a Director to lead the design and delivery of scalable, supportable solutions that power Professional Services Operations, including staffing, analytics, and pre and post sales systems. This role combines deep Salesforce platform expertise, spanning configuration, customization, integrations, and emerging capabilities like AI, with a strong understanding of Certinia’s PS Cloud and scoping/estimator tools. The Director partners closely with business and IT stakeholders to define strategy, translate requirements into technical solutions, and drive end-to-end system delivery, including architecture, prototyping, testing, and integration. They also establish best practices for system design, governance, and data integrity, while leading cross-functional teams, managing complex initiatives, and ensuring solutions are aligned to business goals, scalable for growth, and effectively adopted across the organization.

Responsibilities

• Lead a team(s) delivering high-quality Salesforce solutions across custom development, integrations, and data migrations.
• Partner with stakeholders to gather requirements, define strategic objectives, and translate business needs into scalable solutions.
• Architect and document robust Salesforce solutions, leading design sessions and identifying gaps between current and future states.
• Oversee integrations with third-party systems using APIs and middleware, ensuring seamless data flow and system interoperability.
• Enforce best practices, maintainable design patterns, and overall solution quality across implementations.
• Monitor application performance, troubleshoot issues, and ensure thorough testing, debugging, and system reliability.
• Manage releases, enhancements, and environment updates to ensure smooth, low-risk deployments.
• Mentor and develop team members through coaching, reviews, and feedback to drive technical excellence and growth.
• Collaborate with cross-functional partners (e.g., SMEs, architects, product owners) to align on requirements, solution design, and enablement.
• Communicate progress, risks, and outcomes effectively to global stakeholders and leadership.
• Stay current on Salesforce innovations and industry trends to drive continuous improvement.
• Serve as a liaison with Salesforce product teams to support delivery, resolve issues, and influence platform enhancements.

Required Experience / Expertise / Skills

• 10+ years of experience in CRM solutions, with at least 6 years specializing in the Salesforce platform.
• Proven expertise in designing and developing large-scale, web-based systems with comprehensive exposure to the full software development lifecycle.
• Deep understanding of Salesforce architecture with the ability to design scalable, high-performance solutions.
• Strong knowledge of data sharing, visibility models, and their architectural implications within Salesforce.
• Familiar with Salesforce Analytics and AI-driven features to enhance platform intelligence and automation.
• Proficient in version control systems such as Git, with a solid understanding of CI/CD pipelines tailored for Salesforce.
• Advanced knowledge of cloud computing concepts and the broader Salesforce product suite.
• Strong attention to detail and a commitment to quality, with a proactive approach to learning new technologies, business processes, and development frameworks.
• Experienced in environment and release management, source control strategies, and deployment best practices.
• Adept at working within Agile development environments and cross-functional teams.
• Salesforce Certified
• Bachelor's Degree

Desired Experience / Expertise / Skills

• Salesforce Certified Administrator (Advanced Administrator and Platform Developer I/II certifications preferred) with strong hands-on platform experience.
• Strong knowledge of CRM systems, data management, and Certinia PSA (PS Cloud) and financial tools.
• Experience in customer-facing consulting roles, delivering tailored Salesforce solutions aligned to business needs.
• Background in Sales Operations and/or Professional Services, with understanding of core operational workflows and processes.
• Experience with CLM, CPQ, and system integrations across enterprise environments.
• Skilled in creating clear documentation (e.g., use cases, user stories, business and technical requirements).
• Proven ability to collaborate across cross-functional teams to gather requirements, prototype, test, and drive successful solution delivery and adoption.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $164,000 - $261,500 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job title: IT Agentic Engineer/Architect (Senior Manager)
Locations: Dallas, TX - San Fransico, CA - New York, NY

About the Role

We are looking for a visionary technologist to join our newly formed IT Agentic Engineering team in a unique hybrid Engineer/Architect role. You will be at the forefront of transforming how Salesforce's IT organization operates — designing and building the enterprise-scale, AI-powered infrastructure that connects our systems, tools, and data into a unified, intelligent Data360 environment. If you thrive at the intersection of cloud architecture, AI automation, and developer tooling, and want to shape the future of a proactive, agentic IT organization, this role is for you.

Your Impact - Responsibilities

In this role, you won't just be maintaining systems — you'll be reimagining how a world-class IT organization operates at scale. Your work will directly enable thousands of Salesforce employees to work smarter and faster by building the intelligent, agentic infrastructure that powers our internal IT ecosystem. From designing AI-driven automations to architecting unified data environments, the systems you build will reduce manual toil, increase operational resilience, and position Salesforce IT as a model for the agentic enterprise. This is a rare opportunity to leave a lasting architectural footprint at one of the world's leading technology companies.

• Lead the design and implementation of large-scale, multi-system infrastructure that unifies disparate IT systems into a cohesive, intelligent platform.
• Architect and build a unified Data360 environment by integrating device management tooling, system logs, large datasets, and enterprise applications.
• Design and deploy proactive Agentic workflows and automations using Agentforce, enabling IT to shift from reactive to predictive operations.
• Develop robust automations and backend services in Python, Swift, and Go, deployed across platforms including MuleSoft and AWS.
• Integrate with enterprise IT systems via REST/SOAP APIs (e.g., Jamf, FleetDM, Intune, Zscaler) to create seamless, end-to-end data flows.
• Architect and implement serverless infrastructure on AWS (Lambda, API Gateway, Fargate) in collaboration with IT and Endpoint Engineering teams.
• Build Slack-native AI experiences — including intelligent Slack agents, automated workflow surfaces, and AI-powered integrations using the Slack Platform.

Minimum Qualifications

• Bachelor's degree in Software Engineering, Computer Science, or a related field, or equivalent work experience.
• 8+ years of experience in software engineering, systems architecture, or a related technical discipline.
• Demonstrated expertise in AI/ML technologies and their practical application in enterprise automation and agentic systems.
• Proven track record designing and implementing enterprise-scale API Gateways, event-driven architectures, and serverless infrastructure.
• 5+ years of hands-on experience with Salesforce products including Data Cloud, the Agentforce product family, and the Salesforce Platform.
• Expert-level proficiency with REST and SOAP APIs and their integration into complex, large-scale enterprise environments.
• Deep experience in cloud-native development on AWS, including strong familiarity with Infrastructure as Code (e.g., Terraform, CloudFormation).
• Hands-on experience with Salesforce products including Data Cloud, the Agentforce product family, and the Salesforce Platform.
• Demonstrated ability to design, build, and maintain CI/CD pipelines using GitHub Actions to enable rapid, high-quality software delivery.

Preferred Qualifications

• Advanced proficiency in scripting languages including BASH, ZSH, PowerShell, and Python for automation and system administration.
• Experience with integration platforms such as MuleSoft for enterprise system connectivity.
• Demonstrated experience building Slack applications, bots, or workflow automations on the Slack Platform.
• Familiarity with endpoint management tools such as Jamf, Intune, or FleetDM.
• Experience working in a large enterprise IT environment with a strong security and compliance mindset.

*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Strategy & Ops Program Manager, Business Process is a high-impact role embedded in the Data Foundation Revenue Operations team. This individual serves as an operational force-multiplier — owning and optimizing the business processes, tools, and data workflows that power the Data Foundation sales organization.
This is a builder role for someone equally comfortable mapping a process gap, designing an Agentforce automation, and presenting a recommendation to senior sales leadership. You'll operate at the intersection of business strategy, operational rigor, and AI-powered transformation to help the team scale and optimize.

What You'll Work On

Business Process Design & Optimization

• Own end-to-end documentation, analysis, and optimization of core sales processes — including forecasting, pipeline management, territory coverage, account planning and seller onboarding
• Identify and resolve operational friction in integrating Informatica with Data Foundation, ensuring seamless alignment of processes, tools, and data to Salesforce standards
• Partner with cross-functional teams to ensure process integration and readiness
• Drive process standardization across the combined Data Foundation sales team

Agentic & AI-Powered Operations

• Lead the design and deployment of Agentforce-powered automations to eliminate manual RevOps workflows — including forecast consolidation, pipeline review prep, coverage gap alerts, and reporting
• Build and maintain AI-assisted tooling that surfaces at-risk , renewal health signals, and expansion opportunities to AEs, SEs, and CSMs
• Serve as an internal AI fluency champion — identifying opportunities to apply AI tools (Agentforce, Einstein, Slack AI) to accelerate team productivity and seller effectiveness
• Partner with the analytics team to automate data pipelines and dashboards, reducing dependency on manual reporting

Sales Tools & Enablement

• Support the adoption and optimization of the Data Foundation sales tech stack: Salesforce Sales Cloud, Altify, LinkedIn Sales Navigator, ZoomInfo, Tableau, and Slack
• Partner with development teams on requirements gathering, UAT, and deployment of new capabilities and enhancements within the sales technology ecosystem
• Develop and deliver enablement content and training to drive tool adoption and process compliance across the seller population
• Manage user-facing documentation, SOPs, and playbooks for key business processes

Analytics & Insights

• Collaborate with the reporting team to define, build, and maintain dashboards that surface NNAOV, ACV, attrition, pipeline health, forecast accuracy, and coverage ratios
• Conduct analytical deep dives to identify trends, risks, and whitespace — translating findings into clear, actionable recommendations for Strategy and Ops leadership
• Support the establishment of a single source of truth for key Data Foundation sales metrics, eliminating fragmented or conflicting data sets
• Build executive-ready presentations for QBRs, operating reviews, and strategic planning cycles

Program & Project Management

• Manage cross-functional programs tied to the Data Foundation RevOps roadmap — coordinating stakeholders across Sales, Marketing, Finance, IT, and Operations
• Author user stories, define requirements, and drive alignment across technical and business partners using Agile / Jira delivery principles
• Evaluate and manage dependencies across systems, functions, and timelines; proactively surface risks and drive resolution
• Track and report on program health against key milestones and KPIs

Minimum Qualifications

• 8+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Strategy & Operations within an enterprise technology company
• Strong command of business process design, documentation, and optimization methodologies
• Proven ability to manage complex, cross-functional programs from ideation through delivery
• Experience leveraging AI tools (e.g., Agentforce, Einstein, Slack AI, or equivalent) to automate operational workflows and drive productivity
• Demonstrated expertise in Salesforce Sales Cloud, including report and dashboard development
• Strong analytical skills; ability to synthesize data from multiple sources into clear, executive-ready narratives
• Excellent written and verbal communication skills, including experience presenting to senior and executive audiences
• Proficiency in Google Slides, Google Sheets, and project management tools (Jira or equivalent)
• BA/BS or equivalent experience required

Preferred Qualifications

• Familiarity with Informatica, MuleSoft, or Data Cloud products and go-to-market models
• Experience with common prospecting tools such as LinkedIn Sales Navigator and ZoomInfo
• Proficiency in Tableau Desktop and/or SQL for data analysis and dashboard development
• Experience supporting a SaaS subscription business, including attrition modeling and renewal operations
• Comfort working in a high-velocity, acquisition-integration environment with evolving priorities
• Experience building or managing Agentforce agents, Einstein automations, or similar AI-native workflows
• Familiarity with Agile / Scrum delivery models and writing user stories for IT development partners

Who You Are

• A systems thinker who sees process gaps before they become problems
• Equally at home in a strategy doc, a Salesforce dashboard, or a stakeholder alignment meeting
• An AI-native operator — you don't just use AI tools, you design workflows around them
• Bias for action: you drive clarity and move things forward, even in ambiguity
• A natural collaborator who builds trust across Sales, Marketing, IT, Finance, and Operations
• Passionate about building scalable, durable processes — not just quick fixes

About the Team

The Data Foundation Strategy and Operations team is the execution engine behind one of Salesforce's most strategic business units — uniting Informatica, MuleSoft, and Data360 to build the data foundation for the agentic era. We operate at the speed of the business, support double-digit NNAOV growth targets, and are building a next-generation RevOps model powered by Agentforce.
We are a small, high-caliber team that punches above our weight. If you want to do the most important work of your career in an environment that values AI fluency, operational excellence, and intellectual curiosity — this is the team.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $143,400 - $216,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,200 - $236,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

*About Futureforce University Recruiting*

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Description

Want your line of code to have a significant and measurable positive impact for users, the company’s bottom line, and industry? Join Salesforce and define the future of cloud computing. We deliver a scalable, high performance cloud computing platform that delights our customers, and is used by millions of people around the world each day for their business. You will be working with a group of world-class engineers to build breakthrough features that our customers will love, adopt and use while keeping our trusted platform stable and scalable. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality.

We are looking for the best and brightest college graduates to join our team of world class, highly motivated software engineers and cloud computing experts. You will have a chance to be mentored and network with senior levels at Salesforce, and be a part of a year long graduate program with various targeted events throughout the year.

From Marketing Cloud to Service Cloud, Platform to IoT, Einstein Platform, Security and everything in between we have many opportunities available across various applications and platforms. Apply now and we look forward to reaching out to you with opportunities that fit your background and interests!

Key Responsibilities:

• Architect, design, implement, test and deliver highly scalable products
• Master our development process, culture and code base, then improve it
• Work closely with a team of engineers, product managers, user experience experts and performance engineers to build new features our customers will love, adopt and use while keeping our trusted platform stable and scalable
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
• Analyze, design and develop test cases and implement automated test suites

Required Skills:

• Strong background in Computer Science or a related engineering discipline.
• Must be located in North America
• Academic, professional or internship experience working in a professional coding setting environment
• Fluency in object-oriented programming/design
• Academic, professional or internship experience in one of Java, Python, Javascript, HTML, SQL or C++

Desired Skills:

• Experience using and critically reviewing code and artifacts generated by large language model (LLM) coding assistants and agentic tools
• Ability to to effectively guide AI tools to achieve desired outcomes
• Experience using Copilot, Cursor, Claude Code, Gemini or other agent-based frameworks
• Strong analytical and problem-solving skills
• Team-player with the ability to work effectively and efficiently with others
• Be a self-starter and possess strong sense of self-motivation
• Experience using telemetry and metrics to drive operational excellence

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

*Posting Statement*

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $110,000 - $153,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,000 - $163,000 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the team

The Enterprise Security Technology team builds and operates highly scalable, fault-tolerant, distributed systems to deliver cloud-scale security software across multiple public cloud platforms and Salesforce’s internal infrastructure.

Our key investments are in the area of Identity & Access and Public Key Infrastructure where we design and implement consistent and scalable services for Salesforce Enterprise, integrating our IT network, public cloud infrastructure and our own data centers, and empowering all our engineers to operate these environments in a secure manner.

About the position

We are seeking a Senior or Lead Software Engineer with hands-on experience in Enterprise grade Public Key Infrastructure (PKI) technologies. In this role, you will contribute to the design/architecture, development, automation, and support of PKI and certificate lifecycle management capabilities across the enterprise environment. The role involves strong collaboration with security, infrastructure, and application teams to ensure secure authentication, encryption, and digital trust within our systems.

Responsibilities:

• Contribute to the Design, implementation, development, deployment, configuration, and enhancement of EJBCA-based PKI infrastructure, including CA hierarchies, RA functions, OCSP responders, and CRL distribution.
• Define the technical roadmap for certificate lifecycle automation, secure key management, and high-assurance identity use cases.
• Develop and maintain certificate lifecycle automation, including provisioning, renewal, revocation, monitoring, and audit logging.
• Support internal stakeholders with certificate enrollment workflows (SCEP, EST, ACME, CMP) and usage patterns.
• Help integrate certificate-based authentication into enterprise platforms, services, and workloads.
• Support certificate lifecycle management processes for internal clients, applications, and devices.
• Collaborate with security architects, infrastructure, and application teams to align PKI solutions with organizational policies and compliance requirements.
• Participate in incident response and troubleshooting for PKI-related issues such as certificate validation failures or service outages.
• Develop & contribute to documentation, operational runbooks, and standards for PKI operations.

Required Skills/Experience:

Sr./Lead leveling will be determined by skills/experience and performance in the interview process

• 5+ years of hands-on experience in PKI systems, including EJBCA or similar CA/RA platforms.
• 8+ years of experience with scripting or programming languages (e.g., Python, Golang, Java)
• Strong understanding of X.509 certificates, CRLs, OCSP, certificate templates, trust chains and key usage extensions.
• Experience with enrollment protocols such as SCEP, EST, ACME, or CMP.
• Familiarity with certificate lifecycle automation, workflows or CLM platforms and APIs
• Familiarity with HSM integration, key escrow, and secure enclaves.
• Understanding of PKI use cases for TLS/mTLS, device identity, Wi-Fi/EAP, VPN, code signing, workload identity, etc.
• Proficiency with Linux environments and version control systems (e.g., Git).
• Familiarity with cloud environments (AWS) and how PKI integrates with cloud services.
• Solid understanding of DevOps practices, CI/CD, monitoring, and ownership of production systems.
• Bachelor’s degree in Computer Science, Engineering, Cybersecurity, or equivalent experience.

Desired Skills:

• Experience with hardware-backed security mechanisms such as TPM, HSM, or secure enclaves.
• Experience with PKI in Kubernetes or service mesh environments (e.g., Istio, SPIRE, cert-manager).
• Exposure to device attestation, platform security, or Secure Boot concepts.
• Familiarity with relevant security frameworks or compliance standards (e.g., NIST, ISO, SOC 2).
• Awareness of common security weaknesses (OWASP Top 10, CWE Top 25).
• General understanding of core security concepts such as MFA, Zero Trust, and secrets management.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $285,000 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As the Senior Director of Engineering for the Unified Automation and Activations team, you will be a pivotal leader in shaping and executing the strategic vision for the next generation of automation and agents that powers our Salesforce Marketing and Sales Go-To-Market (GTM) teams. This critical role involves leading and motivating a high-performing engineering organization responsible for building and operating massively scalable, mission-critical transaction platforms.

These platforms leverage our internal Salesforce Data 360 instance to drive automation and AI at scale to support response management, lead management, campaign management, and the development of our next-generation pipeline decision engine. This role requires a blend of deep technical expertise on the Salesforce platform, execution excellence, strategic thinking, and exceptional leadership to guide the Engineering team to deliver transformative solutions that drive measurable business impact.

Role Responsibilities:

• Deliver Technical Solution to meet Product Vision: Partner with Product Management to translate product design into the technical solution that unlock business value. Lead the engineering teams to deliver technical solutions for the unified automation and activation team on the Salesforce ecosystem, driving intelligent Sales and Marketing GTM motions.
• Develop and Manage High-Scale Applications: Own the design, operation, and reliability of massively scalable automation and transactional platforms, ensuring seamless and performant execution of core systems like response management, campaign management, and other mission-critical applications.
• Drive Next-Generation Decisioning: Lead the engineering development of a next-generation decision engine for Marketing and Sales pipeline, leveraging AI, ML models and signals from Data 360 to optimize GTM strategies autonomously and instantly.
• Lead and Grow High Performing Engineering Team: Lead, mentor, and grow a large engineering organization, cultivating a high-velocity culture defined by technical excellence, ownership, and professional growth.
• Champion Technical Excellence: Champion engineering best practices, operational excellence, and agile methodologies, with a specific focus on the Salesforce platform and cloud-scale systems.
• Drive Cross-Functional Alignment: Collaborate closely with Product Management, Architects, other Engineering teams, and business stakeholders to translate GTM and business demands into shippable code that delivers measurable value for internal stakeholders.
• Manage Complex Project Execution: Drive the successful execution of complex technical projects across multiple scrum teams, ensuring timely delivery of high-quality tooling and services that meet business objectives.
• Drive Engineering Operational Excellence: Define and implement scalable processes, metrics, and best practices across engineering teams in partnership with other engineering leaders to ensure reliability, efficiency, and continuous improvement. Lead initiatives around CI/CD automation, system monitoring, incident management, and operational governance to maintain high-quality, resilient, and performant platforms.

Minimum Requirements:

• 12+ years of intense experience in software engineering, with 5+ years in a Director or Senior Director role leading large-scale, enterprise-level organizations.
• Proven experience leading leaders, including managing multiple engineering managers and senior technical leads, with an overall span of control of 30+ engineers across several cross-functional teams.
• Proven hands-on background in designing and delivering large-scale, production-grade services using Java/Node JS, with the ability to provide architectural guidance and support complex technical decision-making.
• Deep technical mastery of the Salesforce Platform ecosystem, including Salesforce platform, Flow, Heroku, Mulesoft, and APEX.
• Deep technical mastery in Data Engineering, Analytics, or massive-scale SaaS platforms, ideally with experience working with a centralized data instance like Data 360.
• Extensive experience building, scaling, and maintaining complex enterprise automation or ML/AI products that operate 24x7.
• Proven experience driving the adoption and continuous improvement of Agile and/or Lean methodologies across all engineering teams, ensuring high-velocity execution, predictable delivery, and a focus on customer value.
• Exceptional executive communication and storytelling skills—able to align executives, researchers, and engineers around a complex technical strategy and shared vision.
• Demonstrated ability to define and drive Engineering Operational Excellence, including establishing metrics, automation frameworks, reliability practices, CI/CD standards, and governance models that improve quality, velocity, and long-term maintainability across engineering teams.
• Demonstrated experience in driving the strategy and execution for a technical product or platform.
• Proven ability to work effectively in a dynamic environment and manage competing priorities.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)

Preferred Requirements:

• Direct experience with marketing technology, sales enablement platforms, lead management, campaign optimization, or cross-channel attribution.
• Experience building and scaling marketing applications, including lead management, campaign management, and customer engagement platforms.
• Prior hands-on experience or significant leadership exposure to Generative AI, Autonomous Agents, and MLOps in a high-velocity, production environment.
• Expertise in cloud-native architectures (AWS, GCP, or Azure) and modern data lake/warehouse technologies.
• Proven record of building and shipping products that use machine learning or LLMs to enhance user experiences.

*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Escalation Sr. Analyst plays a critical role in protecting customer relationships and driving resolution on our most complex, high-stakes escalations. Escalations span a broad range of topics including product, implementation, account management, success plan and support, customer relationship, adoption, and renewal related topics — including executive-level issues from C-suite stakeholders. This role brings strategy, structure, and cross-functional leadership to mitigate business risk and customer attrition in situations that would otherwise result in significant customer dissatisfaction. Depending on the escalation, you'll operate as an internal advisor or work directly with the customer to drive resolution. Note: This is an individual contributor role.

Responsibilities

• Lead end-to-end resolution of complex customer escalations as the primary point of contact for strategic customers and executive sponsors, demonstrating leadership and communicating status and resolution to clients and Salesforce personnel in a factual, professional, timely, and consistent manner.
• Acknowledge and triage each escalation promptly upon routing, conducting initial discovery to assess scope, urgency, and impact, and completing first-touch outreach with the customer and all relevant internal stakeholders to establish presence and set expectations early.
• Assess and quantify the business impact of each escalation to justify resource needs, and mobilize the right internal resources — across Product, Engineering, Support, Legal, and go-to-market teams including Sales, Renewals, Success, Services, and Partners — to drive timely resolution with urgency and precision.
• Engage leadership strategically — knowing when, how, and who to involve to drive awareness, alignment, and action.
• Provide consultative guidance on escalation strategy, drawing on cross-functional knowledge of the organization, historical resolution paths, and close partnership with Cloud Success and Account Teams for context and coordination.
• Define success criteria and exit conditions for each escalation, ensuring clear alignment on what resolution looks like before closing.
• Apply investigative and diagnostic skills alongside structured problem-solving and root cause analysis to define swim-lane action plans, drive accountability across all work streams, and maintain clear, executive-ready documentation that provides any stakeholder — at any level — full context on the issue, progress, and path to resolution.
• Review and maintain escalation metrics — including TTR and SSAT — weekly, leveraging AI prompts and dashboards to ensure all records are in good standing and meet operational excellence standards.
• In partnership with the Risk team, identify and surface recurring patterns and systemic issues to drive broader process improvements that prevent future escalations.
• Act as a strategic thought partner to senior leadership, translating complex and charged situations into clear narratives and driving toward better outcomes.
• Proactively adopt new technologies and tools — including AI — to enhance team effectiveness and share best practices across the organization.

Requirements

• 6+ years of experience in account management, customer success, project management, escalation management, and/or technical support.
• Working knowledge of Salesforce Products + Tools, including AI (Slackbot, Einstein, Gemini); proficient in Google apps and Slack.
• Understanding of the Salesforce ecosystem and the ability to connect customer business challenges to relevant product capabilities across Sales, Service, Marketing, and Platform.

• Ability to communicate with confidence at the executive level, translating complex technical and business issues into clear, actionable narratives for any audience.

• 6+ years of experience in account management, project management, escalation management, and/or technical support.

• Ability to write and speak to an executive audience, setting clear expectations and communicating with confidence across all levels.
• In-depth knowledge of the digital marketing space and ability to relate to customer use cases for our technology.

What we are looking for:

The strongest candidates will bring a balance of strategic thinking and operational execution. We're looking for someone who:
The strongest candidates will bring a balance of strategic thinking and operational execution. We're looking for someone who:

• Thrives under pressure and navigates conflict with confidence — you maintain composure in demanding, fast-paced environments, de-escalate tension with customers and stakeholders, and lead with clarity and authority even in the most high-stakes and emotionally charged situations.
• Communicates at every level — from a frontline support engineer to a C-suite executive, you adapt your message, set clear expectations, and drive alignment.
• Thinks in root causes, not just fixes — you're not satisfied with closing an escalation; you want to understand why it happened and prevent the next one.
• Designs bespoke solutions for non-standard situations — you don't rely on a playbook when the situation calls for something different; you apply creative problem-solving to design tailored approaches for unique customer situations while preserving trust and relationships throughout.
• Delivers superior customer service and builds trust in tough moments — you set clear expectations, communicate with confidence and empathy, and ensure every customer interaction — regardless of the situation — reflects professionalism, consistency, and respect, even when things get hard.
• Operates with urgency and autonomy — you assess the situation quickly, make decisions with minimal lead time, commit organizational resources when needed, and move with relentless focus on resolution even when faced with ambiguity and dynamic, shifting demands.

• Owns it end to end — you take personal accountability for outcomes, manage competing priorities with sound judgment, and proactively communicate status and escalate obstacles — never letting things fall through the cracks.

• Leads with calm under pressure — composed in high-stakes situations, you mobilize people and resources without formal authority.

• Thinks in root causes, not just fixes — you're not satisfied with closing a ticket; you want to understand why it happened and prevent the next one.

• Builds trust in tough moments — customers and colleagues rely on you to be transparent, consistent, and solution-oriented when things are hard.

• Leads with calm under pressure — you're composed in high-stakes situations and know how to mobilize people without formal authority.

• Thinks in root causes, not just fixes — you're not satisfied with closing a ticket; you want to understand why it happened and prevent the next one.
• Builds trust in tough moments — customers and colleagues rely on you to be transparent, consistent, and solution-oriented when things are hard.

• Operates autonomously — you assess the situation, make decisions, and move without waiting to be told what to do.

• Leads with calm under pressure — you're composed in high-stakes situations and know how to mobilize people without formal authority.

• Communicates at every level — from a frontline support engineer to a C-suite executive, you adapt your message and drive alignment.
• Thinks in root causes, not just fixes — you're not satisfied with closing a ticket; you want to understand why it happened and prevent the next one.
• Builds trust in tough moments — customers and colleagues alike rely on you to be transparent, consistent, and solution-oriented when things are hard.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $94,000 - $142,300 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Building on the foundation laid out in Salesforce’s AI Sustainability Outlook, this role will drive innovation, operational excellence, and industry leadership in sustainable AI practices while accelerating progress towards Salesforce’s global sustainability goals.

As the Senior Manager of AI Sustainability, you will serve as the technical anchor for the Salesforce Impact team, bridging the gap between our corporate sustainability targets and our rapidly evolving AI strategy. In this cross-functional role, you will shape and operationalize how we manage AI energy demand and optimize resource efficiency across the AI value chain. By partnering closely with Product, Infrastructure, Procurement, and Ethical & Humane Use teams, you will ensure that our AI technologies are built and deployed to minimize environmental impact while maximizing business value.

*Key Responsibilities:*

Smart Demand:

• Partner with Product teams to mature AI model efficiency benchmarks and selection criteria prioritizing environmental performance
• Lead the design and implementation of internal environmental telemetry and automated tracking tools aligned to standards and measurement frameworks for AI usage transparency

Efficiency Optimization:

• Collaborate with Engineering and Infrastructure teams to optimize compute power utilization and minimize energy consumption across data center infrastructure
• Work with Infrastructure to implement energy-efficient data center operations and cooling optimization for AI workloads
• Partner with hyperscaler providers to leverage geo-aware routing and clean energy availability for compute placement
• Drive "right-sizing" AI models and token usage to optimize computational demand across Agentforce and AI platform services

*Cross-Functional Strategy, Implementation, & Industry Leadership:*

• Develop and drive accountability towards comprehensive AI and infrastructure sustainability KPIs tied to sustainability targets, working across cross-functional team
• Lead internal alignment initiatives with AI Research, Legal, and Business units to embed sustainability into AI development lifecycle
• Partner with Procurement to establish sustainability requirements for AI model providers and ensure supply chain transparency and data acquisition
• Collaborate with relevant teams on clean energy procurement, AI and infrastructure-related sustainability risks
• Support Salesforce in influencing the development of global sustainable AI standards
• Collaborate on customer advisory programs and sustainability roundtables, leveraging Salesforce's position as a trusted AI sustainability partner

*Required Qualifications:*

• 6+ years of experience in technical product management, software engineering, AI implementation, or data center infrastructure
• You have a passion for sustainability and are eager to apply your technical skills to decarbonizing AI and data centers
• Understanding of AI technologies, model development, LLM architectures, and operational deployment in enterprise cloud environments
• Familiarity with AI model efficiency/optimization techniques and agentic frameworks
• Ability to perform data analysis to translate raw system telemetry into actionable business strategies and sustainability KPIs
• Strong business communication skills focused on taking complex topics and making them understandable to a variety of audiences

*Preferred Qualifications:*

• Ability to query and analyze data using SQL, Tableau and/or Python
• Experience with hyperscaler partnerships (AWS, GCP, Azure) and cloud infrastructure optimization
• Experience in infrastructure capacity planning, workload management, or cloud resource optimization.
• Experience in environmental assessment, carbon accounting, or sustainability measurement frameworks
• Degree in computer science, engineering, or other related field

*Why Join Us?*

At Salesforce, we believe in doing well by doing good. As the Senior Manager, AI Sustainability, you will shape the future of sustainable AI at scale, working with our most strategic customers and leading the industry toward responsible AI deployment. You'll have the opportunity to drive measurable environmental impact while supporting Salesforce's position as both an AI leader and sustainability pioneer. 

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $143,400 - $216,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,200 - $236,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Escalation Manager role acts as the incident commander to manage critical customer issues by timely engaging the required resources. The manager handles the issues in a hands-on capacity by balancing authoritative and collaborative operational modes based on the situation.

The Manager will build strong relationships with customers, including the Support teams across all cloud products, the Customer Support team, the Engineering team (Site Reliability, Customer Centric Engineering, Technology Communications, and Readiness), CSIRT, Sales, Consulting, QA, Program Management, and Product Management.

The successful candidate will have a validated track record of interacting with customers, working with executives, responding to issues and incidents, working hands-on with the team, and handling stress and ambiguity. This role brings an operational focus on prevention; learning from cases and incidents, and partnering with other teams on initiatives that will reduce or eliminate impact to our customers.

This role requires Office-Flex 3 days a week. This candidate also will be working PST hours.

Key Responsibilities:

• Be responsible for the leadership in owning the critical issues and taking them to resolution.
• Hands-on critical issue manager for all clouds for all Sev 1s. Ensure they are being worked on by the appropriate teams and assist as needed.
• Own and engage in the Critical Incidents.
• Represent Salesforce on customer bridges.
• Responsible for incident management to achieve business objectives, including achieving the target for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines.
• Engage with customers to drive operational excellence
• Work with other GEO and weekend escalations managers for the incidents that need a warm handoff
• Drive consistently high levels of internal/external customer satisfaction.
• Become a trusted partner for other agencies such as Infrastructure, Engineering, Operations, Technical Support, Customer Success, Industry and Partners, and Sales Leadership to ensure company-wide alignment across the business.
• Continuously improve on customer service delivery excellence.
• Own the retrospective meetings to identify the process improvement opportunities

Experience / Skills Required:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviours for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• 9+ years of proven experience in a technical support environment, handling highly sophisticated issues
• 5+ years of proven experience in support management, critical issue management, and incident response in a high-growth software/hardware technology organization.
• Highly collaborative and respectful; curious, patient, and able to develop strong working relationships across matrixed teams.
• Exceptional C-Level written and verbal communication skills can create and tailor communications appropriate for the audience and the situation.
• Deep experience leading and responding to sophisticated critical incidents
• Strong teammate with a service-oriented demeanour and a keen focus on enhancing customer experience.
• Focused on quality of service and process development with continuous improvement.
• Preemptive problem-solver engaged both strategically and tactically.
• Strong cloud and infrastructure technology, and delivery experience.
• Strong customer concern management experience with multiple partners, including customers and product teams.
• An understanding of Salesforce product offerings is strongly preferred.
• Driven operational rigour and effective project management skills; able to lead cross-functional collaboration to achieve results.
• Strong customer-facing experience, bridge management, and Incident Command
• Self-motivated, takes the initiative, assumes ownership, and runs programs with minimal direction.
• Deliver operational reports that provide qualitative and quantitative analysis of business performance.

Specific Skills:

• Customer-centric demeanor and focus on providing best-in-class service for customers and partners.
• Familiarity with incident management frameworks (ITIL, NIMS, NIST, SANS, etc.)
• Performs with a high level of operational urgency to maintain calm and work closely with a team and partners during a critical situation.
• Ability to lead and drive resolution remotely as an incident commander with excellent executive communications and cross-functional collaboration.
• Must have expertise in handling enterprise-level issues, including leading, prioritizing, and delegating multiple critical issues at once.
• Has experience collaborating and communicating on an executive level.
• Flexibility, integrity and creative problem-solving skills are prerequisites to be successful in this role.
• Must be technically literate and articulate technical issues in a relevant way to both engineers and executive-level management. Deep technical knowledge of multi-tenant, cloud systems, and highly sophisticated infrastructure is highly desirable.
• An influential teammate who builds good working relationships across all functions within the Critical Incident Center and our partners. Demonstrates developing and maintaining productive relationships across organizations to complete business objectives.
• Excellent project management skills, including the ability to influence other teams to lead projects.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce AI Research is looking for a Machine Learning Engineer to incubate next-generation agentic AI platform. You will work with research scientists, software engineers, product managers and solution engineers closely to design, implement and iterate agentic AI systems with customers.

With your strong technical competence, strategic thinking and customer engagement, you will innovate at the frontier of the field, having the opportunity to create new solutions and define new categories of product with meaningful impact to Salesforce customers and beyond.

We are looking for candidates who

• Has exceptional engineering skills. Expert in at least one of programming languages such as python, c++, etc.

• Has deep ML knowledge with meaningful implementation track records, such as LLM, pre/post-training, RL, agentic system.

• Prioritize deep and strategic thinking.
• Has dedication, patience and resilience to build exceptional product experience.
• Collaborative and win with teams.
• Proactive and bias to action, comfortable in fast-pacing environment.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Join the team responsible for innovating and maintaining the massive-scale, distributed systems that monitor Salesforce’s infrastructure.

This position is located in the Bellevue office and requires onsite presence.

The Network Visibility and Telemetry team is responsible for designing, building, and operating a set of systems and services which deliver metrics, telemetry and alerting for data center infrastructure (network, storage, etc).  We are part of the Infrastructure Strategy Datacenter Operations organization, which is a dynamic, global team delivering and supporting technology infrastructure to meet the substantial growth needs of the business.

In this role, you will leverage your experience in building and deploying large-scale systems to automate systems services across all types of infrastructure (storage, network, server), enable the collection of infrastructure telemetry, make the infrastructure visible and accessible, and ensure that alerts are generated where action is needed.

Required Skills:

• A related technical degree required.
• 8+ years of proven experience with supporting a codebase for distributed services implemented in Java and/or Python
• Experience with automation of systems services and processes.
• Excellent analytical and problem-solving skills
• A long-standing practice of using Source Control (e.g. git) and unit testing
• Experience in publishing and consuming REST APIs
• CI/CD experience with Jenkins
• Knowledge of Linux (RedHat) including configuration, packages, services, daemons, shells, and troubleshooting
• Experience with configuration automation tools such as Ansible, Puppet, and/or Chef.
• Experience in fast-paced, technical environments experiencing rapid growth and change
• Ability to adapt, to be flexible, and to learn quickly in a dynamic environment
• Excellent organizational skills including ability to prioritize tasks efficiently with high level of attention to detail
• Ability to work under tight deadlines while coordinating several projects at a time and responding to changing business and technical conditions

Desired skills:

• Development experience in Clojure.
• Experience with the monitoring and alerting of network infrastructure - routers, switches, load balancers, etc. - in a high-availability, always-on datacenter environment
• Experience with the monitoring and alerting of storage infrastructure - switches, arrays, etc - in a high-availability, always-on data center environment
• Experience with container orchestration systems, i.e., Docker and Kubernetes
• Experience with Terraform, Helm, and Spinnaker.
• Strong Network Engineering Skills: SNMP, BGP, OSPF or ISIS, LAN switching technologies, backbone, load balancers, IPv4/IPv6 addressing and subnetting.
• Experience with application protocols and troubleshooting for the same (i.e., HTTP, HTTPS, TCP/UDP)
• Experience with application databases and document stores, e.g. Elasticsearch, Cassandra
• Experience in writing systems automation in a high level language such as python.
• Previous experience as Scrum Master or Product Owner on an Agile Dev Team is a nice to have, especially if you enjoyed it.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Be a part of the high powered engineering team that is trusted with the performance and scalability of the world's most advanced and smartest enterprise cloud architecture. Salesforce has moved into the era of billions of transactions per day, and pushing the limits of our performance and scalability has never been more important. The Salesforce Sales Cloud engineering team is seeking an outstanding engineer to drive our performance and scalability initiatives with a keen interest in innovating with AI capabilities. This work is critical to ensure Salesforce can sustain the tremendous growth we have seen in our transactions and data volumes along with Agentforce AI capabilities. Are you an application and/or database expert, passionate about exploring AI capabilities for optimizing our applications and database technology to support this staggering growth and innovation? Join the teams that have delivered game changing technology to support the performance and scalability of Sales Cloud products and applications. You will need deep experience with application/database internals, proficiency in solving real-world data management challenges in high scale systems, and proven ability to design, develop, and optimize the critical data processing systems.

*Required Skills & Experience*

• 7+ years of development experience, with at least 5+ years of experience in optimizing large scale applications and databases.
• Strong knowledge of structured and unstructured database fundamentals, design, architecture, performance and scalability
• A mastery of a programming languages (e.g. Java, C++) and strong Object-Oriented programming skills with focus on optimizations, design patterns and best practices for performance and scalability.
• Strong knowledge and experience with optimizing queries on Oracle or similar relational databases
• Familiar with AI/LLM Models and GPU’s
• Familiar with generative-AI technologies and agentic frameworks
• Development experience with PL/SQL, SQL, Oracle, or other database technologies
• Strong understanding of schema design and SQL development
• Strong experience with IAAS (AWS or GCP). Major points for familiarity with multi-tenant architecture.
• A proven track record of optimization and design improvements for performance and scalability.
• Hands-on experience with JavaScript ,CSS, JS frameworks and Browser Internals
• Experience performance profiling and optimizing JavaScript & CSS and also  detecting and fixing JavaScript memory leaks.
• Expertise with Selenium webdriver for UI automation
• Outstanding attention to detail and strong communication skills
• Extra credit if you have in-depth and clear understanding of performance engineering concepts, methodologies, tools, metrics and analysis.
• A related technical degree required.

*Desired Skills & Experience*

• Experience and knowledge of structured and unstructured databases.
• Java feature development experience
• Experience developing frameworks and tools for performance measurement and analysis. You will need this ability to validate your optimizations.
• Comprehensive knowledge of the linux operating system, especially process and system monitoring facilities
• Experience building SaaS applications
• Experience leading and driving production escalations: monitoring, remediation, patch delivery, root-cause-analysis
• Knowledge of statistical analysis and experimental design techniques
• Experience with agile and test-driven-development techniques

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Security GRC Lead will partner with the Senior Lead to drive the execution of our compliance programs for a high-priority, fast-paced global CCaaS launch. Leveraging a strong background in cloud security frameworks, you will support our telecom and cloud compliance initiatives. Because this is a dynamic, rapid-deployment environment, this role requires a highly adaptable professional ready to pivot, tackle emerging challenges, and drive whatever ad hoc project needs arise to ensure a successful launch.

Key Responsibilities:

• Agile Compliance Execution: Act as a flexible, high-impact contributor, ready to pivot and tackle emerging project needs, ad hoc regulatory challenges, and urgent deliverables to support the project’s critical path.
• Regulatory Submissions: Prepare, coordinate, and execute quarterly, annual, and ad hoc regulatory filings to national telecom authorities (such as the FCC and CRTC), working across teams to gather necessary telemetry and compliance data.
• Strategic Support: Assist the Senior Lead in translating guidance from partners and external advisors into trackable compliance initiatives for the business, including managing the critical lead times necessary to satisfy technical and regulatory obligations prior to launching in new markets.
• Compliance Project Management: Drive the day-to-day execution of compliance deliverables, coordinating seamlessly across Product, Legal, Tax, and Operations teams to ensure regulatory milestones are met on schedule.

Required Skills & Background:

• 5+ years of hands-on experience in Security GRC, managing comprehensive compliance frameworks (ex. FedRAMP, SOC 2, ISO 27001).
• High degree of adaptability and a proven track record of thriving in fast-paced, dynamic project environments with shifting priorities.
• Experience with, or strong willingness to learn, the preparation and submission of formal government/regulatory filings (FCC, CRTC, etc.).
• Strong understanding of cloud compliance principles and risk management.
• Highly organized, detail-oriented, and proficient in project management and GRC tooling.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As a Principal Threat Assessment Engineer on the Environmental Threat Assessment team, you serve as a technical leader and subject matter expert, driving the strategic vision for how we identify and mitigate threats across our global infrastructure. You will not only execute complex threat assessments but also mentor a team of junior analysts and engineers, helping to scale our capabilities through automation and "agentic" security investments. Your work will directly shape Salesforce’s security posture by translating deep technical research into actionable requirements for Product & Enterprise Security partners and Product/Engineering stakeholders.

Your responsibilities will include:

• Conducting threat modeling for infrastructure and application-level threat scenarios, including security architecture, system interactions, and new products/features from a realized threat and “outside-in” perspective.
• Utilizing threat intelligence, incident response data, detection and logging metrics, and visibility from proprietary security tooling to conduct and correlate research.
• Assessing cloud security controls and cloud architecture implementations across current businesses and future M&As, primarily across AWS, GCP, and Azure substrates.
• Analyzing logs from endpoint, network, and other security tooling to identify potential gaps in coverage or hunting for bypassing of existing controls.
• Engaging executive stakeholders across the company to translate assessments into actionable recommendations that shape the business and our products.
• Driving uplifts identified from security incidents with Product and Enterprise Security partners and serving as an SME for Product teams during design solutioning.
• Providing strategic and tactical applied threat insights to Security and leadership stakeholders by contextualizing threat intelligence in the Salesforce context in partnership with our Threat Intelligence team.
• Collaborating with architects and principals across Cyber Security operations, including Threat Detection and Data Science, to design alerting against realized threats.

Required Qualifications:

• 12+ years of experience in threat modeling and security architecture, and/or other CSOC functions like Incident Response, Threat Detection, Threat Intelligence.
• Significant understanding of threat actor tactics and offensive strategies.
• Strong research and analytical skills with the ability to correlate data from various sources.
• Experience using threat modeling and analysis frameworks such as Cyber Kill Chain, Diamond Model, MITRE ATT&CK, and STRIDE.
• In-depth knowledge of cloud security and cloud architecture fundamentals.
• Proficiency in analyzing logs from various security tools.
• Familiarity with application security, specifically with the OWASP Top 10 vulnerabilities.
• Strong understanding of common exploitation and abuse threats observed across for SaaS and PaaS providers.
• Excellent communication skills, both written and oral.
• A related technical degree required.

Preferred Qualifications:

• Experience in Product or Enterprise Security design reviews and security assurance.
• Experience automating processes and/or using AI tooling to automate workflows and data analysis.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Our Incident and Vulnerability Managers are a critical part of Salesforce’s Cyber Security Operations Center (CSOC). As commanders on the most impactful cyber security team, we lead Salesforce’s security response for our Commercial and GovCloud environments while acting as the security executive liaison with Security and Business Leadership across the lifecycle of events. Responsible for the response strategy and its timely execution, we leverage our unique perspective to partner with the wider Security organization to identify, prioritize and remediate critical risks across Salesforce. We are constantly looking at ways to reduce toil, and drive continuous improvement initiatives across our tooling, playbooks and automated workflows. The scale of our environment and the variety of problems to tackle provides unique opportunities to learn and to grow surrounded by a diverse and supportive team and incredibly helpful partners.

This candidate must be a U.S. citizen (U.S. born or naturalized) operating on U.S. Soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

Responsibilities:

• Act as the Incident or Vulnerability Commander for Salesforce’s high risk cyber security events across our Commercial and GovCloud environments.
• Establish response strategy and coordinate its delivery until remediation of threats.
• Ensure the highest standards of the execution and documentation of the NIST incident response lifecycle to timely scope, contain and remediate critical security threats.
• Command Executive Briefings and response calls, act as security executive liaison.
• Maintain timely communications on progress and findings to Leadership and address incoming escalations from executives.
• Partner closely with Legal, Software Engineering, Operations, Technical Support, Customer Success and Sales Leadership to ensure and communicate the best outcomes for customers and partners.
• Lead cross-functional post-incident process reviews to identify and implement continuous improvement initiatives.
• Contribute to the team sprint and/or lead critical uplift projects.
• Educate, train and mentor staff on the incident response lifecycle.

Required Qualifications:

• 5+ years of relevant experience in security operations, incident management and/or risk management within an enterprise environment.
• A related technical degree required.
• Experience responding to and leading complex critical cyber security incidents in a large-scale environment.
• Broad knowledge of security best practices, the current threat landscape and the incident response lifecycle.
• Strong teamwork skills with the ability to build and grow relationships.
• Ability to stay composed under pressure and to think critically on the spot.
• Excellent verbal and written communication skills; ability to communicate optimally and clearly to both technical and non-technical audiences.
• Project management skills with proven ability to drive, influence and coordinate cross-teams and cross-region projects.

Preferred Qualifications:

• Technical knowledge of complex systems and Cloud environments (AWS, GCP, Azure).
• Technical knowledge of network fundamentals and common Internet protocols.
• Technical knowledge of incident response frameworks with operational experience across Windows, Mac and Linux forensics
• Operational and services experience in a cloud services delivery environment
• Experience in conducting root cause analysis
• Familiarity with cyber key security regulations and standards (e.g.,NIST,  PCI-DSS, GDPR, ISO 27001)
• Relevant information security certifications

This candidate must be a U.S. citizen (U.S. born or naturalized) operating on U.S. Soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirements for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver’s License, Global Entry Card, U.S. Government CAC/PIV. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role.

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV.

We are looking for an experienced DevOps engineer to join a team of highly skilled Systems, Site Reliability, and DevOps Engineers working on service availability and performance. Our goal is a simple one: ensure maximum availability of Salesforce’s Government Cloud infrastructure through proactive enhancements, adept troubleshooting and ensuring security compliance. If you have a passion for problem solving, quickly diagnosing root causes and ensuring the resiliency of production systems, this role is for you!

In this role:

• You are strong in solving Infrastructure related problems with code (with a focus on reusability) and you've mastered building compute capacity, worked on Kubernetes deployments at scale. You will be responsible for leading key projects in design, development, and post-release support of the Salesforce platform and tools that are used by a variety of internal teams to support our government customers.
• Collaborating with internal teams for efficient iterations of automated CI/CD pipelines with the goal of maintaining service owner feature velocity, solving and reproducing issues reported in Production environments.
• You’ll demonstrate a sense of autonomy and vitality for ownership of your areas and proactively take accountability for progress forward.
• You will get a chance to understand how things work with a large-scale production infrastructure within 3rd party cloud service providers.
• You will transform human heavy processes into automated governance solutions.
• Create and maintain detailed documentation.
• You will get a chance to improve your influence and collaboration skills working with various other Infrastructure teams across Salesforce.
• You will be interacting with a highly innovative and creative team of developers, open-source committers and architects.
• Researching and finding the right tools for the job, and if they don't exist creating them.

Requirements:

• A related 4-year technical degree required
• 3+ years deploying distributed apps with containers (Docker) & orchestration (Kubernetes, EKS, GKE)
• 3+ years development experience in config management (Puppet, Chef, Ansible, Terraform)
• 4+ years demonstrated ability working within and building on AWS
• 4+ years Linux system engineering experience
• 2+ years developing or infrastructure and application security for Highly Sensitive Customer Data & Environments (IAM, CI/CD, PKI)
• 3+ years experience deploying with a CI orchestration service (Jenkins, Spinnaker)
• 2+ years working experience scripting/programming language (Shell, Python, Golang, Ruby)
• Experience with TCP/IP networking protocols and components as implemented in IAAS (i.e. VPC, TGW, route tables, security groups, etc.)
• Experience with Log Management and Analytics tools such as Splunk / ELK
• A continuous learner and a critical thinker.
• A teammate with great communication skills both verbal and written.

Nice to Haves:

• BS Degree in Computer Science or Technical Field
• Experience developing security & compliance into pipelines (OPA, Checkov, Twistlock, Prisma, Casbin)
• Experience in any of the monitoring tools like Nagios, Graphite, Datadog, Cloudwatch, Prometheus, Zabbix etc.,
• Experience in leading large scale web applications in production

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role. ​

PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.

About the Role

At Salesforce, we believe technology should serve the greater good—powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a highly accomplished and senior-level Forward Deployed Engineer (FDE) to join our elite Public Sector team at Salesforce. This is a unique and high-impact position, blending the roles of a technologist and strategic partner. In this role, you will be the primary driver for bringing cutting-edge AI and other transformative solutions to life for mission-critical work across the U.S. Department of Defense, Intelligence Community (IC), and Aerospace & Allied Nations.

This role demands a seasoned technologist and strategic partner who can not only design and develop bespoke solutions leveraging our Agentforce platform and other cutting-edge technologies but also lead technical engagements and mentor junior peers. You will work directly with mission owners and internal teams to design, develop, and implement bespoke solutions—from AI and enterprise business systems to analytics, field operations, and logistics. You'll use our Agentforce platform and other technologies to tackle our customers' most complex problems, driving tangible value from initial concept to successful deployment and ongoing optimization. This role is a fusion of mission, product, and innovation, where your technical mastery and problem-solving skills will help shape and deliver Salesforce’s most strategic national security and allied defense programs while influencing our platform's roadmap.

Mission Impact

• Deploy Cutting-Edge Commercial Innovation—from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes.
• Become a Trusted Partner and Collaborate Directly with End-Users in classified and unclassified environments to deeply understand mission needs, operational challenges, and strategic goals and translate them into technical implementations using Salesforce’s multi-cloud portfolio.
• Drive Innovation by serving as a connective bridge between customer missions and Salesforce engineering. You’ll gather frontline feedback and help co-design features and capabilities that strengthen national security outcomes.
• Improve Efficiency, Mission-Readiness, and Trust by helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.
• Drive Tangible Outcomes through Hands-On Implementation and takeresponsibility for the end-to-end technical delivery of complex AI solutions; personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
• Build Transformative AI Solutions by takingprimary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.
• Engineer Bespoke Agentic AI Solutions, working directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.
• Own the Entire Data Lifecycle, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.
• Drive Agentforce Innovation by becoming an expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences.
• Conduct Deep-Dive Technical Debugging and Root Cause Analysis through detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.
• Lead Rapid Prototyping and Iteration to develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.
• Implement and Enforce Best Practices by directly applying and evangelizing engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.

Mission Responsibilities

• Serve as the technical lead on high-profile customer engagements—designing, building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.
• Partner with internal product and engineering teams to co-develop new platform features that address real-world public sector and IL5/IL6 operational requirements.
• Lead integration of AI/ML models, custom data pipelines, and automation flows that enable predictive maintenance, personnel planning, and mission-critical logistics decisions.
• Enable customers to adopt Salesforce for field operations, asset visibility, command center operations, and secure collaboration through Slack and Government Cloud Plus.
• Work with customer IT/security teams to accelerate Authority to Operate (ATO) and production go-lives per DoD IL5/IL6 and other regulatory frameworks.
• Share lessons learned with the broader Salesforce community to shape playbooks, prototypes, and reusable assets for government innovation.
• Partner with mission stakeholders to translate operational priorities into actionable technical roadmaps and Salesforce solutions aligned with agency strategy.

What We're Looking For

We’re looking for a builder, a problem solver, and a mission-first Leader with a passion for public service. The ideal candidate brings:

• 8+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment.
• Strong background in Computer Science or a related engineering discipline.
• Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex).
• Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks.
• Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery).
• Demonstrated entrepreneurship, a "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives.
• Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
• Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects.
• Experience working in or adjacent to secure environments.
• Ability to travel 25-50% of the time, as needed to customer sites.
• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
• Active TS/SCI with Polygraph required

Preferred Qualifications

• Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.
• Background in defense/aerospace industries or operational military/logistics experience.
• Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.
• Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development.
• Extensive experience with Salesforce Data Cloud and/or Agentforce platform.
• Experience developing and deploying conversational AI solutions within highly regulated industries.
• Expert-level experience with Apex and/or Python coding languages in a professional setting.
• Prior experience in a customer-facing, hands-on technical lead or architect role.
• Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect, Agentforce Specialist).
• Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development.

LI-Y

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $365,200 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce’s Employee Success (ES) Product Management team is advancing AI-driven data initiatives to expand our data capabilities across all ES functions. A key priority is developing a robust data and AI foundation to support innovation, automation, and data-driven decision-making.

We are seeking a highly skilled Lead Data Engineer with expertise in data engineering, AI, and machine learning, along with experience in API development. Familiarity with Salesforce Data360 and Agentforce is a plus.

In this role, you will build data pipelines, metrics, analytics solutions, and Agentic AI solutions used by employees globally. You will partner with business teams to translate requirements into technical solutions, integrate data from multiple sources, and develop automated pipelines that generate actionable insights.

Responsibilities

• Lead design, development, and optimization of data pipelines to support analytics, AI models, generative AI applications, and business intelligence.
• Architect and maintain APIs for seamless data exchange between systems, including Salesforce Data360 and Agentforce, enabling AI-powered workflows.
• Leverage AI and machine learning to enhance data processing, predictive analytics, and automation.
• Implement and integrate large language models (LLMs) and generative AI solutions to improve data insights, automated decision-making, and user experiences.
• Provide technical leadership in Salesforce technologies, including APEX code development, Salesforce Flow, and integrations with external data sources and AI services.
• Collaborate cross-functionally to implement data governance, security, and compliance best practices.
• Optimize data storage, processing, and retrieval in cloud environments, ensuring performance and scalability.
• Provide guidance on Salesforce Data360 integration and utilization.
• Partner with ES teams to define metrics, build proof-of-concepts, and document functional and technical requirements.
• Design and develop repeatable automation frameworks supporting AI model training and inference.
• Lead review and validation of logical and physical design to align with solution architecture.
• Collaborate with data scientists to support data needs and deploy scalable models.
• Lead and collaborate with global teams across North America, EMEA, and APAC.

Required Qualifications

• Bachelor’s degree in Computer Science or relevant work experience; 10+ years in data engineering, data modeling, machine learning, automation, and analytics. People Analytics experience is a plus.
• Proficiency with SQL, Python, Informatica IICS, and dbt.
• Strong expertise in AI/ML, including generative AI, LLMs, NLP, and AI model deployment.
• Experience designing AI-driven solutions, including RAG, vector databases, and embedding models.
• Proficiency in SQL, Bash, and Python scripting.
• Experience with orchestration tools (e.g., Apache Airflow) and version control (GIT).
• Solid understanding of data warehousing and data modeling concepts.
• Experience integrating systems through APIs.
• Experience with AWS technologies (EC2, Aurora, Lambda, S3) preferred.
• Experience with Salesforce Data360 and Snowflake or similar platforms preferred.
• Deep understanding of data engineering concepts, database design, tools, and architecture.
• Experience collaborating with Analytics/Data Science teams.
• Excellent interpersonal skills; team-first mentality.
• Self-starter, highly motivated, able to adapt quickly to shifting priorities and solve complex problems.
• Results-oriented, able to work with minimal supervision.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role. ​

PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.

About the Role

At Salesforce, we believe technology should serve the greater good—powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a highly skilled and hands-on Forward Deployed Engineer (FDE) to join our elite Public Sector team at Salesforce. This is a unique and high-impact position, blending the roles of a technologist and strategic partner. In this role, you will be at the forefront of bringing cutting-edge AI and other transformative solutions to life for mission-critical work across the U.S. Department of Defense, Intelligence Community (IC), and Aerospace & Allied Nations.

This isn't a typical engineering job. It's for those who want to roll up their sleeves and make a tangible difference. You will work directly with mission owners and internal teams to design, develop, and implement bespoke solutions—from AI and enterprise business systems to analytics, field operations, and logistics. You'll use our Agentforce platform and other technologies to tackle our customers' most complex problems, driving tangible value from initial concept to successful deployment and ongoing optimization. This role is a fusion of mission, product, and innovation, where your technical mastery and problem-solving skills will help shape and deliver Salesforce’s most strategic national security and allied defense programs while influencing our platform's roadmap.

Mission Impact

• Deploy Cutting-Edge Commercial Innovation—from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes.
• Become a Trusted Partner and Collaborate Directly with End-Users in classified and unclassified environments to deeply understand mission needs, operational challenges, and strategic goals and translate them into technical implementations using Salesforce’s multi-cloud portfolio.
• Drive Innovation by serving as a connective bridge between customer missions and Salesforce engineering. You’ll gather frontline feedback and help co-design features and capabilities that strengthen national security outcomes.
• Improve Efficiency, Mission-Readiness, and Trust by helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.
• Drive Tangible Outcomes through Hands-On Implementation and end-to-end technical delivery of AI solutions, personally writing code, configuring systems, and troubleshooting issues to ensure successful deployment and measurable business impact.
• Build Transformative AI Solutions by designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve leveraging AI and Large Language Models (LLMs) to create intelligent agents and automate workflows, all built on top of the Salesforce platform.
• Direct Ownership of Data Configuration & Integration from end-to-end. You'll design robust data models, build efficient processing pipelines, and establish seamless integration strategies to ingest, transform, and analyze complex datasets. Your work will ensure data is protected and always ready and optimized for our AI applications.
• Drive Agentforce Innovation by becomingan expert in our innovative agentic platform. You'll directly push its capabilities to the limit, developing bespoke intelligent agents, automating intricate business processes, and crafting intuitive user experiences that deliver tangible value.
• Conduct Deep-Dive Technical Debugging and detailed analysis of complex system interactions, data flows, and AI model behaviors to optimize performance and ensure reliability.
• Prototype and Iterate Rapidly to develop proofs-of-concept and minimum viable products, coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement.
• Implement Best Practices for code quality, scalability, security, and maintainability across all deployed solutions.

Mission Responsibilities

• Serve as the technical advisor on high-profile customer engagements—designing, building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.
• Partner with internal product and engineering teams to co-develop new platform features that address real-world public sector and IL5/IL6 operational requirements.
• Facilitate integration of AI/ML models, custom data pipelines, and automation flows that enable predictive maintenance, personnel planning, and mission-critical logistics decisions.
• Enable customers to adopt Salesforce for field operations, asset visibility, command center operations, and secure collaboration through Slack and Government Cloud Plus.
• Work with customer IT/security teams to accelerate Authority to Operate (ATO) and production go-lives per DoD IL5/IL6 and other regulatory frameworks.
• Share lessons learned with the broader Salesforce community to shape playbooks, prototypes, and reusable assets for government innovation.
• Partner with mission stakeholders to translate operational priorities into actionable technical roadmaps and Salesforce solutions aligned with agency strategy.

What We're Looking For

We’re looking for a builder, a problem solver, and a mission-first engineer with a passion for public service. The ideal candidate brings:

• 3-7 years of experience in software engineering, solutions architecture, or systems integration.
• Strong background in Computer Science or a related engineering discipline.
• Proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex).
• Proven track record of hands-on, end-to-end delivery of high-quality, scalable production solutions in a professional environment.
• Hands-on experience building solutions with AI/LLM technologies, including integrating LLMs, applying AI orchestration frameworks, and prompt engineering techniques.
• Experience with data integration, API design, ETL, and AI/ML model deployment.
• Familiarity with analytics, data warehouses, and operational dashboards (e.g. Tableau, CRM Analytics, Snowflake).
• Experience working in or adjacent to secure environments.
• Ability to work in ambiguous, fast-moving environments with high levels of independence.
• Strong communication skills, capable of engaging directly with users, executives, and engineers, with a collaborative mindset, bias for action, and customer obsession.
• Ability to travel 25-50% of the time, as needed to customer sites.
• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
• Active TS/SCI with Polygraph required

Preferred Qualifications

• Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.
• Background in defense/aerospace industries or operational military/logistics experience.
• Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.
• Direct experience with the Salesforce platform, including configuration, customization, and development.
• Experience with Salesforce Data Cloud and/or Agentforce platform.
• Experience developing conversational AI solutions within regulated industries.
• Salesforce platform certifications (e.g., Administrator, Platform Developer I, Architect, Agentforce Specialist).

LI - Y

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $96,300 - $176,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Sr. Systems Engineer

Office hybrid in San Francisco, CA

*Overview of the Role:*

The Senior Systems Engineer role is part of the Marketing Event Technology team. The team is made up of Product, Engineering, and Operations professionals who come together to transform the in-person and digital experience at Salesforce Events for prospects & customers. 

This role will be responsible for configuration, support and continued optimization of the RainFocus implementation to allow event marketers to create and run their events smoothly.

*Responsibilities:*

• Administer the RainFocus platform, ensuring reliability, scalability, and governance in alignment with business needs
• Configure and Maintain event data architecture, templates and APIs in our vendor system
• Partner with internal teams to manage integrations with CRM, marketing automation, identity, and sales systems
• Administer user roles, permissions, and access controls in accordance with governance and security standards
• Serve as the primary point of contact for complex platform issues and configuration challenges
• Partner with RainFocus support and vendors to resolve incidents and drive timely resolution
• Enforce platform governance, standards, and best practices across all event types
• Lead platform change management, including releases, enhancements, and impact assessments
• Drive continuous improvement to streamline event setup, reduce manual effort, and improve time-to-launch
• Act as a subject matter expert on RainFocus capabilities and evolving event technology best practices

*Required Qualifications:*

• 5+ years of experience administering enterprise SaaS platforms (event technology, marketing platforms, CRM, or similar)
• 2+ years of hands-on experience administering RainFocus or a comparable enterprise event management platform
• Strong experience configuring workflows, forms, templates, permissions, and governance models in a multi-user environment
• Experience managing user access, roles, and data privacy in systems handling attendee and customer data
• Working knowledge of integrations and data flows between SaaS platforms (e.g., CRM, marketing automation, identity, analytics)
• Proven ability to troubleshoot complex platform and configuration issues and partner with vendors for resolution
• Experience supporting operational teams in a self-serve or scaled delivery model
• A related technical degree required
• Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders

*Preferred Qualifications:*

• Advanced expertise in configuring RainFocus with the Salesforce CRM and Marketing Cloud stacks via REST APIs, webhooks, or middleware like MuleSoft.
• Proven track record of designing "Master Templates" and automated workflows that enable regional teams to launch localized events rapidly while maintaining strict data integrity.
• Deep technical knowledge of SSO/SAML protocols and global data privacy standards (GDPR/CCPA) to ensure secure, compliant attendee journeys.
• Experience using Agile/Scrum methodologies to lead platform change management and utilizing Tableau or CRM Analytics to monitor platform health and event ROI.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $150,100 - $227,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $180,200 - $247,900 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role. ​

PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.

About the Role:

At Salesforce, we believe technology should serve the greater good—powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a Deployment Strategist to join our elite Public Sector team and play a pivotal leadership role, focused on driving the successful adoption and strategic implementation of Salesforce solutions for our mission-critical work across the U.S. Department of Defense, Intelligence Community, Aerospace & Allied Nations.

The Missionforce Deployment Strategist is a trusted advisor and the primary front-facing contact for our most strategic national security and allied defense programs. This role is less about hands-on technical execution and more about solutioning, strategic oversight, and executive relationship management. You will work directly with mission owners to help define and steer their Salesforce strategy and roadmap, bridging their strategic needs with our cutting-edge capabilities across AI, enterprise business systems, analytics, and logistics.

A Deployment Strategist will deeply understand our customers' most complex business problems, facilitating workshops, like agent design and jobs-to-be-done, to craft innovative and impactful solutions that leverage our Salesforce platform. You will be instrumental in addressing organizational readiness for AI adoption, guiding customers through the necessary changes to maximize their investment.

Mission Impact:

• Strategic Solutioning & Design Leadership: Lead the analysis and strategic design of Salesforce solutions for our U.S. Department of Defense, Intelligence Community, Aerospace & Allied Nations customers, leveraging Data Cloud, Flows, and Salesforce APIs. Synthesize complex business challenges into clear, actionable solution architectures and strategic deployment plans, focusing on business impact rather than technical execution.
• Deployment Ownership & Program Management: Provide comprehensive oversight for the successful deployment of Salesforce solutions, ensuring seamless integration with existing customer infrastructure. Monitor project progress, identify potential roadblocks, and strategically guide the optimization for long-term reliability, scalability, and security, including the establishment and governance of agent behavior guardrails.
• Executive Customer Relationship Management: Serve as the primary front-facing contact for Salesforce deployments, building and nurturing strong, trust-based relationships with high-level government personnel and key customer stakeholders. Act as a strategic partner, deeply understanding their operational challenges and strategic goals, and presenting proposals that drive measurable value and adoption.
• Improve Efficiency, Mission-Readiness, and Trust, helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.
• Facilitation & Workshop Leadership: Design and lead interactive facilitation and workshopping sessions, such as agent design workshops and jobs-to-be-done analysis, to collaboratively define optimal AI solutions and drive alignment across customer teams.
• Trusted Technical & Strategic Partner: Embed deeply with client teams in classified and unclassified environments to truly grasp their operational challenges and strategic goals. Act as a primary technical advisor, providing expert guidance and presenting results and proposals that drive measurable value and adoption.
• Conversation Design & User Experience: Apply foundational Conversation Design skills to guide the creation of intuitive, effective, and user-centric conversational AI experiences.
• Organizational Readiness & Change Management: Assess customer organizational readiness for AI adoption and guide them through necessary process transformations and reengineering to maximize the benefits of intelligent agents.
• Product Evolution & Strategic Feedback: Serve as a vital feedback loop between customers and internal product/engineering teams. Field observations will directly influence future product enhancements, help shape the strategic direction of our platform, and contribute to broader scalable product improvements.
• AI Strategy & Responsible AI: Lead discussions around AI strategy and roadmapping for customers. Drive the adoption of foundational Responsible AI principles, including risk mitigation, bias and toxicity testing, and the setup of robust guardrails to ensure ethical and safe AI usage.

Required Qualifications:

• 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments, with a proven track record of leading successful, impactful enterprise-level projects.
• Understanding of the Salesforce platform and ecosystem.
• Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management.
• Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach.
• Demonstrated entrepreneurial spirit, a "get-things-done" attitude, and a relentless focus on fast delivery and measurable customer impact.
• Excellent collaboration and communication skills (written and verbal), with the ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into strategic requirements.
• Proven experience managing executive customer relationships in a strategic advisory or consulting role.
• Demonstrated AI consulting abilities from experience in conversation design, responsible AI practices, and prompt engineering.
• Experience working in or adjacent to secure environments.
• Ability to travel 25-50% of the time, as needed to customer sites.
• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
• Active TS/SCI with Polygraph required

Preferred Qualifications:

• Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.
• Background in defense/aerospace industries or operational military/logistics experience.
• Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.
• Experience with Salesforce Data Cloud and/or Agentforce platform.
• Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance).
• Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist).
• Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds).
• Experience with AI/ML concepts beyond LLMs, such as natural language processing.

LI-Y

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $365,200 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV.

Distributed Systems Software Engineer - GovCloud (Senior/Lead)

Our Public Cloud engineering teams are responsible for innovating and maintaining a large scale distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. You will need deep experience with concurrency, large scale systems, proficiency with solving real-world data management challenges, a strong understanding of how to craft solutions that are highly available, and a proven ability to design, develop, and optimize the core back-end systems.

Your Impact:

• Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba
• Designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers
• Using and contributing to open source technology (Spinnaker, Zookeeper, etc.)
• Developing Infrastructure-as-Code using Terraform
• Writing microservices on containerization frameworks such as Kubernetes, Docker, Mesos
• Resolving complex technical issues and drive innovations that improve system availability, resilience, and performance
• Eat, sleep, and breathe services. You have experience balancing live-site management, feature delivery, and retirement of technical debt
• Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available

Required Skills:

• A related technical degree required
• 5+ years backend software development experience
• Deep knowledge of programming in Java, Golang, Python, or Ruby
• Experience owning and operating multiple instances of a critical service
• Experience with Agile development methodology and Test Driven Development
• Experience with critical infrastructure services including, monitoring, alerting, logging, and reporting applications
• Experience with distributed database system and relational databases like postgres is a plus.

Benefits & Perks
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Salesforce Information
Check out our Salesforce Engineering Site.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Voice Engineering team is responsible for building and maintaining Salesforce's global contact center platforms and supporting the end users who depend on them. As a Senior Voice Engineer, you will work on the latest and most innovative products including Salesforce Voice and Agentforce Voice—solutions deeply integrated into our internal Salesforce environments that are critical to running our global business operations.

In this role, you will enable global contact center teams by building scalable, resilient, and automated voice experiences natively within Salesforce. This position requires deep platform knowledge of the Salesforce ecosystem, and your work will directly impact the quality of customer interactions globally and the productivity and experience of our employees.

Responsibilities

• Build and implement voice platform solutions aligned with the team's multi-year strategy for Salesforce Voice and Agentforce Voice
• Design global, multi-region telephony and routing architectures with built-in resiliency and failover
• Maintain and optimize scalable telephony infrastructure across Amazon Connect, PSTN carriers, Salesforce orgs, and routing engines
• Implement platform standards for routing, flows, observability, and automation established by the team
• Serve as a subject matter expert for complex telephony and Unified Routing implementations, providing technical guidance to stakeholders
• Lead large-scale transformation programs including region launches, customer zero deployments, and AI integrations
• Support reliability initiatives including SLA monitoring, proactive observability, and platform health reporting
• Lead root cause analysis for high-impact incidents and implement systemic prevention measures
• Mentor engineers and raise engineering standards through design reviews, documentation, and knowledge sharing
• Partner with global stakeholders including product teams, business units, and technical teams to deliver platform solutions, provide regular platform health updates, and stay current on product releases and cycles
• Participate in a rotating on-call schedule to support critical voice services and ensure platform uptime

Required Qualifications

• A related technical degree required
• 5-7+ years in enterprise telephony engineering, CCaaS architecture, or voice platform implementation
• Strong hands-on experience with Salesforce Voice, Agentforce Voice, and Service Cloud Voice architectures
• Demonstrated expertise in Omni-Channel/Unified Routing design and capacity modeling
• Strong understanding of SIP, RTP, call flows, jitter, carrier integrations, and network protocols
• Proven experience designing and implementing multi-region, highly available telephony platforms
• Strong hands-on Salesforce Flow development and automation experience
• Experience leading incident reviews, post-mortems, and reliability engineering improvements
• Salesforce Admin certification, Advanced Admin, and Platform App Builder certifications required
• Excellent collaboration skills with ability to work across technical and business teams

Preferred Qualifications

• Additional Salesforce certifications (e.g., Service Cloud Consultant, Application Architect)
• Experience with AI-powered voice solutions and conversational IVR design
• Background in DevOps practices and CI/CD for Salesforce deployments
• Experience with observability tools and SRE practices
• Prior experience working with Amazon Connect or similar CCaaS platforms
• Track record of delivering complex, enterprise-scale platform transformations

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Agentforce Voice team is looking to add a strong Front-End focused Core Engineer to assist with building voice-specific features and functionality into the Agentforce Builder.  Agentforce Voice is one of the highest priority projects at Salesforce and AI Cloud with extensive executive visibility and customer interest.

The Front-End Engineer will work on the Agentforce Builder environment, a cutting-edge Agent Authoring experience, enabling Salesforce customers to create, test, deploy, and monitor their agents.  With a focus on voice functionality, this role will focus on the voice preview experience, voice and multilingual settings, and integration and design of the foundational voice data models.

There is an opportunity to work on all parts of the stack, but primarily in highly complex LWC/Redux layer, supporting Authoring Canvas and Pro-Code view of the editor, as well as the underlying Core services, APIs, and data layer.

Qualifications

• 7+ years UI development lead experience with emphasis on web front-end development
• Experience with in LWC and Redux
• Expert HTML, JavaScript, and CSS knowledge
• BS in Computer Science

Responsibilities

• The Front-End Engineer will work on the Agentforce Builder environment, a cutting-edge Agent Authoring experience that enables Salesforce customers to create, test, deploy, and monitor their agents
• Opportunity to work on all parts of the stack, but primarily in highly complex LWC/Redux layer, supporting Agentforce Voice preview and configuration, as well as the underlying Core services, APIs, and data layer
• Build key aspects of voice functionality within Agentforce Builder
• Perform design review, code reviews, participate in team meetings
• Hold the quality, performance, scalability, security and accessibility bar according to high Salesforce software development standards
• Contribute to continual improvement of methodologies, best practices, tools and techniques for more effective product usage
• Master the user of AI tools in UI and Core engineering
• Work with product management to produce a highly configurable and easy to implement product

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce AI Research is seeking a forward-thinking and accomplished Applied Scientist with deep expertise in AI fairness, accountability, transparency, and explainability (FATE). In this high-impact role, you will operate at the forefront of responsible AI development, working closely with research scientists and engineers in AI Research, as well as cross-functional partners in Responsible AI, Agentforce, and other teams across Salesforce.

You will lead the design and implementation of Trust Layer models, as well as RAI tools and frameworks that ensure our AI systems are fair, accountable, and transparent. Using advanced machine learning techniques, you’ll generate actionable insights, drive research excellence, and support responsible AI practices across the full development lifecycle—from experimentation to production deployment.

We’re looking for a principled and collaborative thought leader who is passionate about bridging the gap between innovation and ethical implementation. You will engage with interdisciplinary teams, strategic partners, vendors, and customers while upholding Salesforce’s core values: trust, customer success, equality, innovation, and sustainability.

Check out our website to learn more about the Salesforce AI Research team https://www.salesforceairesearch.com

Job Responsibilities:

• Build state-of-the-art LLM safeguards for enterprise.
• Analyze data and models to identify potential trust and safety issues; define testing protocols for different data types and model architectures; recommend mitigation strategies, tooling investments, and safe thresholds for deployment.
• Define technical goals and guide research/engineering teams on responsible AI best practices. Offer development support and thought leadership on critical ethical tradeoffs in algorithmic design.
• Contribute to the development and adoption of libraries and tools that support evaluation, testing, and mitigation of risks. Build features that enhance explainability and user trust in model outputs.
• Collaborate with industry leaders in similar positions in peer organizations on ways to improve the state of responsible AI development.

Minimum Qualifications:

• Practical experience in machine learning
• MS or Ph.D. in a quantitative discipline with 3+ years of industrial experience, or a BS in a quantitative discipline with 5+ years of industrial experience.
• Fluent in building/prototyping machine learning models and algorithms and wrangling large datasets.
• Proficient in using Python and common machine learning frameworks (e.g., TensorFlow, PyTorch) and AI tools to implement models and algorithms.
• Up to date on the evolution of trusted AI and ability to meet both state-of-the-art and global standards for evaluation, particularly in generative AI.
• Experience working across teams of engineers, data scientists, and researchers.
• Strong communication skills. Comfortable presenting ideas to peers, cross-functional groups, and executives in multiple formats, from slide decks to informal chats.
• Builds trusted relationships across all levels, both internally and externally. Thoughtfully challenges the status quo to enhance team productivity, effectiveness, and culture while maintaining strong, positive partnerships.
• Ability to creatively prioritize, stage, and sequence solutions to challenging/complex problems.
• Demonstrated experience with actually shipping code, getting data science into production.
• Passion for the idea that technology can be a force for social good and for ethics and fairness.

Preferred Qualifications:

• Strong experience leading multi-disciplinary teams driving significant business results.
• Knowledge of enterprise SaaS space.
• Experience with designing and building micro-services, familiar with Kubernetes/containerization/RESTful API/gRPC, etc.
• Proficient in SQL, shell scripting, and Unix/Linux command-line tools.
• Strong publications at top AI conferences.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role

Global supply chains still rely on slow, manual processes—email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise.

Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and running end-to-end business processes, with seamless collaboration through familiar channels like email. For Salesforce, this represents a massive growth opportunity in the back office, with innovations that flow into the front office. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase. As one user put it: “I’ve been waiting for this for 20 years.”

We are seeking a highly experienced and impactful Lead Member of Technical Staff (LMTS) or Principal Member of Technical Staff (PMTS) to serve as a key individual contributor within the Integration & Platform team. This role is crucial for designing, building, and scaling the mission-critical data and integration backbone of our platform. The ideal candidate will possess deep expertise in building robust, scalable data ingestion and export pipelines, integrating custom services with enterprise platforms, and simplifying complex customer APIs.

Key focus areas include:

• Platform Integration: Architecting and implementing powerful integrations between our core platform and Salesforce ecosystem products, specifically Mulesoft and Flow.
• Data Export & Scale: Leading the design and implementation of highly scalable, efficient, and reliable data export pipelines. This includes integrating our internal "data sources" (CSV files, REST API outputs) with Salesforce Data Cloud and/or Informatica.
• ETL Automation & Reliability: Optimizing our existing ETL pipeline infrastructure to support a daily, self-serve customer data synchronization mechanism with Data Cloud. This solution must be fully automated, requiring minimal engineering involvement post-initial setup, and demonstrate exceptional robustness, scalability, reliability, and performance.
• Customer API Abstraction: Designing and building simplified, performant, customer-facing APIs and webhooks. This includes creating an abstracted version of high-value functionality currently exposed via complex GraphQL API endpoints, focusing on a minimal, simplified interface for core customer workflows.
• Distributed Systems Expertise: Deep understanding and practical experience with event queues, asynchronous task processing, and designing highly available, geographically distributed systems.

Responsibilities

Day-to-Day & Project Execution

• Architect, design, and deliver high-quality, scalable code for complex data integration and platform features.
• Drive technical decision-making and project execution as the primary Individual Contributor for integration initiatives.
• Conduct thorough code reviews and mentor other engineers on best practices for performance, security, and scalability.
• Collaborate cross-functionally with Product Management and other engineering teams to define requirements and deliver solutions that meet business needs.

Long-Term Goals & Strategic Impact

• Set the technical direction and standards for all data integration and ETL processes within the platform.
• Identify and mitigate architectural risks associated with scaling our data infrastructure to support exponential customer growth.
• Drive continuous improvement in system performance, observability, and operational efficiency.

Experience Gained & Impact Made

• Experience Gained: The candidate will gain unparalleled experience leading the transformation of mission-critical data systems at enterprise scale, directly influencing the architecture of Salesforce's next-generation integration platform utilizing tools like Mulesoft and Data Cloud.
• Impact Made: This role is critical to enabling customer success by ensuring a reliable, performant, and autonomous data sync experience. The work directly forms the foundational data layer powering core customer intelligence and platform functionality.

Required Qualifications

• 8+ years of professional software development experience, with a significant focus on large-scale data systems, ETL, or integration platforms
• A related technical degree required
• Demonstrated expertise in designing, building, and maintaining production-grade data pipelines (ETL/ELT)
• Expert-level proficiency in at least one modern programming language (e.g., Java, Python, Go) suitable for platform development.
• Proven experience designing and implementing robust, external-facing REST APIs and Webhooks
• Deep practical knowledge of building and operating distributed systems, concurrency, and high-availability architectures
• Experience in a lead technical role (LMTS/PMTS level or equivalent), driving and owning complex projects as an Individual Contributor
• Excellent written and verbal communication skills

Preferred Qualifications

• Hands-on experience with Salesforce integration technologies such as Mulesoft or Salesforce Data Cloud
• Experience working with large-scale event streaming platforms (e.g., Kafka, Kinesis)
• Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Experience designing or working with GraphQL API implementations
• Advanced degree in Computer Science or a related technical field
• Published works including contributions to open-source projects, patents, or papers
• Exposure to the supply chain, logistics, or manufacturing industry

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300 - $313,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a Senior Network Engineer to join Salesforce’s Network Engineering team. This team facilitates the deployment of strategic initiatives mainly focused on network patching, routing, switching and load-balancing function of Salesforce’s 1P network infrastructure.

This position requires onsite presence at the Bellevue office.

Responsibilities

• Plan, Design, Develop, Implement and Operate Cisco, Juniper, F5(LTM, GTM) and other network appliances serving Salesforce’s internal and external applications.
• Work closely with automation teams in defining and developing the tools that allow us to manage the configuration of network equipment(F5, Cisco, Juniper etc) in Cloud Scale datacenters.
• Develop and maintain scripts/power-tools based on Ansible and Python that help with configuration deployment on different kinds of network equipment(Cisco, F5, Juniper etc).
• Drive service ownership for the Network Engineering teams; assist in efforts to streamline problem and organizational change processes and increase automation.
• Provide network escalation support for internal and external service impairments or outages.
• Perform high-level troubleshooting and analysis to determine the root cause when network outages occur during network maintenances.
• Isolate hardware and software problems on network devices and work with vendors to resolve issues as vital.
• Assisting in mitigating security vulnerabilities in OS and configuration across different network vendors(Cisco, F5, Juniper etc).
• Perform proactive network maintenance, such as code upgrades, config updates and cleanup/decoms on various network devices such as Switches, Routers and Load-balancers
• Work collaboratively with engineering teams to identify ways in which we can proactively improve the stability of the network and decrease potential for future outages.
• Ensure documented processes are followed while providing necessary feedback focussed on safety and agility of the processes involved.

Required Qualifications

• 5+ years of experience with TCP/IP networking, architecture and core technologies, such as BGP, OSPF, ISIS, DNS, HTTP, etc.
• Working knowledge and experience working in a Unix/Linux environment.
• Proven proficiency in scripting/programming with Python, Golang, perl, etc.
• Demonstrated experience with developing and using Ansible tools(cli and playbooks) to manage network equipment of various makes/models.
• Practitioner-level network automation skills using DevOps and CI/CD pipeline practices.
• Demonstrated experience with the usage of version control tools such as git.
• Working knowledge of protocol analysis tools such as wireshark, tcpdump, ping, netstat.
• Experience deploying and leading large-scale distributed network environments with focus on automation.
• Working knowledge of PKI infrastructure, firewalls and access-list configuration and troubleshooting as well as experience in system performance methodologies along with hands-on empirical monitoring and data-driven decision-making.
• Strong analytical approach to problem-solving and ability to fix complex issues quickly, while optimally prioritizing multiple priorities.
• Must work well as part of a team in a high-energy environment; must possess good written and verbal communication skills and good time-management abilities.
• A related technical degree required.

Preferred Qualifications

• Experience with F5 GTM and LTM installation, engineering, administration, and life cycle management including advanced iRules and troubleshooting
• Understanding of the different load balancing options & features including Persistence, SSL client / server profiles, HTTP profiles
• Highly skilled in packet analysis, network analysis tools, troubleshooting, and analytical fault diagnosis.

Benefits & Perks

Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $223,900 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

**Candidate must possess a TS/SCI Security Clearance with polygraph**

Salesforce is seeking an Engineering Leader to join the Operations and SRE organization! Working closely with counterparts in the Infrastructure and R&D organizations, this organization provides a team of engineers responsible for building industry leading software - like CRM, Data Cloud, and Agentforce - for our sponsoring customer. As the leader of the Operations and SRE organization, your team leads efforts to expand the offerings available to our customers by building features and services into our existing platform. In addition, your team is responsible for both “away team” functions, where your team works with commercial partners to improve their existing offerings to work in restricted environments, and craft custom solutions to work - solving unique problems in scalable and repeatable ways. 

PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.

*Senior Manager, Systems Engineering*

For Operations and SRE activities occurring in restricted regions act as coordinator between the build engineers and the commercially led service teams who own and operate services.

Ability to operate in the fast paced environment and solve sophisticated issues quickly optimally prioritize multiple priorities

Ensuring that work carried out by the Operations and SRE team is executed in such a way as to align with the company’s internal compliance policy and directives

Being available to discuss and resolve technical issues and customer concerns with other technical staff as the need arises.

Problem Management - populate and participate in RCAs and hand them off to the Global Solutions team

Identifying work opportunities and preparing or assisting with the preparation of technical proposals as the need arises.

Work to automate detection and resolution of recurring Operations and SRE issues in the restricted environment.

Minimum Requirements:

Active TS/SCI clearance with polygraph required

A related 4-year technical degree or equivalent work experience required

4+ year proven experience managing a team of developers or engineers operating in a restricted environment.

Systems engineering experience in enterprise scale internet service engineering or support role

Mentoring/training systems engineers.

Proven experience in culture setting for larger organizations - being able to influence change across multiple teams and disciplines - including those teams without experience working in restricted environments

Program and product management skills - track record of delivering technical programs, projects, and products in a highly technical multi-team environment

Systems engineering fundamentals (networking, storage, operating systems)

Leading development life cycle processes and best practices, esp. in the areas of deployment automation

Preferred Qualifications:

BS or higher degree preferred in Computer Science plus relevant job-related experience

Expertise in Kubernetes based deployments and Kubernetes based development.

Hands on experience configuring and running AWS (Amazon Web Services), using the CLI/SDKs

Experience in Docker orchestration and management.

Experience in managing incident response and teams that are responsible for incident management

Ability to analyze and leverage data and metrics driven focus, both qualitative and quantitative.

Experience working within both the Intelligence Community (IC) and Department of Defense (DOD) environments

Experience with distributed systems at scale 

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.This position requires a USA TS/SCI with Polygraph security access level.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

*Overview of the Role*

Join an agile team with deep startup roots. We operate as a high-velocity 'startup-within-Salesforce,' following our recent acquisition. You’ll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce. You will have the unique opportunity to build a '0 to 1' product with the founding team, while leveraging Salesforce's world-class Data Cloud and security infrastructure to drive immediate global impact at scale.

Global supply chains still rely on slow, manual processes—email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise.

Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and running end-to-end business processes, with seamless collaboration through familiar channels like email. For Salesforce, this represents a massive growth opportunity in the back office, with innovations that flow into the front office. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase. As one user put it: “I’ve been waiting for this for 20 years.”

*What You’ll Do*

As a Senior/Lead AI Software Engineer, for the Agentforce Supply Chain - Agent Team, you will drive the ongoing development of our agents. These agents complete complex tasks requiring specific outputs reliably. They plan their work ahead of time and execute on that plan in order to drive consistency, correctness, and automation. 

*Drive Agent Development & Architecture*

• Lead development of intelligent agents that complete complex supply chain tasks with reliability and consistency
• Spearhead architectural decisions for distributed systems serving millions of users with 24/7 availability
• Design and implement planning systems that enable agents to execute multi-step workflows autonomously

*Lead Technical Strategy*

• Partner with Product Management and Executive Leadership to translate business vision into multi-year technical roadmaps
• Guide technical decision-making for AI model deployment, safety constraints, and reliability frameworks
• Drive adoption of enterprise-grade observability tools and cloud infrastructure best practices

*Mentor & Collaborate*

• Mentor engineers to improve code quality, AI/ML practices, and system design
• Collaborate with cross-functional teams including Design, Product Management, and industry experts to build high-quality product features
• Take on new challenges and responsibilities as needed, and be an enthusiastic team player in a dynamic environment
• Engage directly with customers to gather insights and validate technical approaches
• Participate in hiring decisions and contribute to our culture of continuous learning

*Requirements*

• B.S. in Computer Science with coursework in Artificial Intelligence (M.S. preferred)
• 5+ years (7-12 for Lead, 4-8 for Senior) of industry experience in Software Engineering, with a focus in AI/ML
• Proficiency in multiple programming languages such as Python, Go, Java, or C++
• Strong background in APIs, data modeling, and databases
• Proficient with modern AI orchestration frameworks (e.g., LangChain, LlamaIndex) and production-grade serving libraries like vLLM or Hugging Face TGI.
• Demonstrated ability to work both independently and collaboratively in a dynamic environment
• Excellent written and verbal communication skills
• Passion for continuous learning and development in AI technologies, and enthusiasm for mentoring peers
• A proven collaborator who can manage stakeholders and drive consensus across diverse engineering and product teams.
• Experience with enterprise-grade observability tools (e.g., Splunk) and cloud infrastructure (AWS/GCP).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About the Role

We're looking for a highly accomplished and senior-level Forward Deployed Engineer with 5+ years of experience to lead the charge on complex AI agentic deployments. This role demands a seasoned technologist and strategic partner who can not only design and develop bespoke solutions leveraging our Agentforce platform and other cutting-edge technologies but also lead technical engagements and mentor junior peers. You'll be the primary driver of transformative AI solutions, operating with deep technical mastery, unparalleled problem-solving prowess, and a relentless focus on delivering tangible value in dynamic, real-world environments, from initial concept to successful deployment and ongoing optimization.

As a Forward Deployed Engineer, you'll be at the forefront of bringing cutting-edge AI solutions to our most strategic clients. This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end-to-end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond. You'll be a hands-on leader, shaping technical strategy and ensuring successful outcomes.

*Your Impact*

• *Drive Tangible Outcomes through Hands-On Implementation:* Be responsible for the end-to-end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
• *Build Transformative AI Solutions:* Take primary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.
• *Engineer Bespoke Agentic AI Solutions:* Work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.
• *Data Configuration & Integration :* Own the entire data lifecycle, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.
• *Proactively Remove Technical Blockers:* Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration. You'll be the ultimate go-to expert for unblocking progress.
• *Drive Agentforce Innovation:* Become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences. Your insights from the field will directly influence future product enhancements and help shape the strategic direction of our platform, often representing the voice of the customer in product discussions.
• *Become a Trusted Strategic Partner:* Embed yourself deeply with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements and solution designs, building strong relationships as their primary technical advisor and leading technical discussions.
• *Conduct Deep-Dive Technical Debugging and Root Cause Analysis:* Perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.
• *Lead Rapid Prototyping and Iteration:* Quickly develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.
• *Implement and Enforce Best Practices:* Directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.

*Required Qualifications*

• 5+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment
• Strong background in Computer Science or a related engineering discipline
• Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex)
• Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks
• Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery)
• Demonstrated entrepreneurship, a "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives
• Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders
• Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects
• Ability to travel 25-50% of the time, as needed to customer sites

*Preferred Qualifications*

• Experience developing and deploying conversational AI solutions within highly regulated industries
• Expert-level experience with Apex and/or Python coding languages in a professional setting
• Prior experience in a customer-facing, hands-on technical lead or architect role
• Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect)
• Deep knowledge across Salesforce CRM (Service, Sales, and Marketing Clouds)
• Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development
• Experience contributing to open-source AI frameworks or libraries
• Experience with Salesforce preferred, not required

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $117,200 - $313,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a highly seasoned and expert Software Engineering Architect to lead the design and scaling of one of the world's largest Kubernetes deployments. This critical role involves architecting a robust, secure, and highly reliable container platform that powers thousands of microservices and other services across diverse environments.

The ideal candidate possesses a profound technical understanding of distributed systems, container orchestration, and infrastructure development, coupled with a passion for designing platforms that are easy for other software engineers to build, test, and operate on. You will work on real-world, massive scale problems, collaborate with top-tier engineers, and directly influence the strategic direction of our core container platform across multiple substrates.

Key Responsibilities:

• Platform Strategy & Design: Lead the architectural design and evolution of our large-scale, enterprise-grade Kubernetes platform to ensure it meets requirements for scalability, reliability, security, and performance.
• Software Development Lifecycle (SDLC) Integration: Define and implement platform tooling and APIs to optimize the SDLC for thousands of microservices, with a focus on application development and deployment pipelines.
• Scale and Performance: Architect solutions to handle massive, ever-increasing service and infrastructure scale, ensuring high availability and low latency across the deployment, paying close attention to performance tuning.
• Technical Leadership: Act as a subject matter expert and technical leader, guiding platform implementation teams and ensuring alignment with best practices in platform and software engineering.
• Microservices Architecture: Define and evangelize resilient software design patterns and best practices for building, deploying, and managing thousands of microservices on the container platform.
• Cross-Functional Partnership: Partner closely with infrastructure, security, and application development teams to integrate platform components seamlessly and define clear interfaces for engineering efficiency.
• System Reliability: Design systems that are inherently resilient, self-healing, and easy to monitor and troubleshoot, driving down operational complexity for our application engineers.

Essential Qualifications

• Experience: 15+ years of progressive experience in hands-on software engineering and/or platform engineering, with a significant focus on building and scaling complex, high-volume distributed systems.
• Deep Kubernetes Expertise:
• Expert-level understanding of Kubernetes internals, architecture, networking, security, and operation at extreme scale.
• Proven experience in designing and scaling Kubernetes deployments supporting thousands of services
• Programming Skills: Deep proficiency in Golang (Go) for developing and extending infrastructure systems, APIs, and platform tooling (required for infrastructure development).
• Infrastructure Systems: Extensive background in infrastructure development, including cloud environments, networking, storage, and infrastructure-as-code principles.
• Microservices: Expert knowledge of microservices architecture, service mesh technologies, API design principles, and inter-service communication patterns.
• Security & Reliability: A strong track record of designing platforms that prioritize security, observability (logging, metrics, tracing), and operational reliability for both the platform and the applications it hosts.

Why Join Us?

• Real Scale: Work on platform challenges that few organizations ever encounter, powering mission-critical software and services globally.
• Influence: Directly shape the future and direction of our core container platform strategy.
• Talent: Collaborate daily with some of the industry's most talented and passionate software and platform engineers.

*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*

Note: By applying to this posting, recruiters and hiring managers across the organization hiring for Full-Stack Software Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Positions available: Mid Level, Senior Level.

Applications will be accepted until 12/31/2025.

Join our dynamic team at Salesforce and make a real impact with your code! We’re looking for passionate individuals who want to shape the future of our products and deliver exceptional experiences to our customers. Come be a part of our innovative and collaborative environment, where your skills will thrive and your ideas will be valued. Apply now and let’s build something extraordinary together!

We embrace the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves. We believe that autonomous teams with the freedom to make decisions will empower individuals, products, companies, and customers to thrive.

Your Impact:
Our ideal candidate is passionate about crafting a new product to serve thousands of enterprise customers by using innovative technology and striving for the best quality and throughput.

As part of this role, you will:

• Architect, design, implement, test and deliver highly scalable products
• Master our development process, culture and code base, then improve it
• Operate optimally in the hybrid engineering model where engineers are encouraged to be able to craft and complete the vital work to ensure quality in their own code as well as other engineers
• Mentor others in development technologies, tools, and processes
• Present your own designs to internal/external groups and review designs of others
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
• Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available

Required Skills:

• A related technical degree required
• 3+ years of professional software development experience
• Deep knowledge of object oriented programming and experience with at least one object oriented programming language (Java, Javascript, C++, C#, Ruby, Python)
• High proficiency in at least one high-level programming language and web framework (NodeJS, Express, Hapi, etc.)
• Proven understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, and/or Ajax
• Validated understanding of Database technologies such as SQL, PL/SQL and relational database schema design
• Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium
• Excellent interpersonal skills
• Office-Flex:Work in-person three days per week; or 10 days per quarter for some engineering teams

Preferred Skills:

• Experience building highly scalable web applications.
• Experience with Agile software development and test-driven development.
• Bachelor's degree in Computer Science or equivalent field
• Track record of being a top performer in current and past roles

Benefits & Perks:

Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

Salesforce Information:

Check out our Salesforce Engineering Site.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $96,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $116,000 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

A key leader, the Cloud Security Architect will drive the security related efforts related to design, implementation, and maintenance of secure cloud environments leveraging cloud-native services and security tooling for proactive risk reduction on GCP and other environments. This role requires deep expertise in public cloud security principles, best practices, and cutting-edge technologies to define security baselines, enforce policies, and embed security into public cloud architectures. The architect will champion secure adoption, ensure parity across cloud environments, proactively mitigate risks, and serve as a subject matter expert for partners and stakeholders on cloud-native security.

Responsibilities:

• *Security Solution Architecture:*

• Drive the architecture of robust and scalable security solutions for public cloud environments, utilizing guardrails, policies, and industry-leading practices.

• *Security Baselines and Standards:*

• Define and maintain comprehensive security baseline requirements, policies, and standards for public cloud platforms (e.g., AWS, Azure, GCP).

• *Security Control Implementation and Automation:*

• Lead the design, implementation, and automation of security controls in public cloud environments, including:

  • IAM (Identity and Access Management)
  • Detection and Monitoring
  • CI/CD Security
  • Configuration Management
  • Container Security
  • Network Security
  • Data Protection
  • Utilize Infrastructure as Code (IaC) tools like Terraform and container orchestration platforms like Kubernetes to automate security configurations and ensure infrastructure is secure by design.
  • *Cross-Functional Collaboration:*

• Collaborate effectively with cross-functional teams, such as Product Engineering and internal Security teams (CSOC, Enterprise Security, Compliance, others), to seamlessly integrate security solutions, tooling, and risk mitigation strategies into the architecture of public cloud environments.

• *Threat Landscape and Trend Analysis:*

• Continuously assess emerging trends in the cybersecurity landscape, including new threats, vulnerabilities, and technologies, to proactively evolve security policies, practices, and architectural patterns.

• *Cloud Security Vision and Strategy:*

• Partner with key stakeholders to develop, communicate, and drive a converged cloud security vision and strategy across all public cloud environments, ensuring security parity and a consistent security posture.

• *Architecture Reviews and Guidance:*

• Conduct periodic security architecture reviews to identify potential vulnerabilities, assess the effectiveness of existing controls, and provide actionable recommendations for improvement.

• Serve as a subject matter expert, providing expert guidance and consultation to partners and stakeholders on secure architecture patterns and best practices for developing and deploying cloud-native applications and services.

• *Secure Architecture Adoption and Advocacy:*

• Drive the adoption of secure cloud architecture principles, patterns, and services across the organization, promoting a "security by design" mindset.

• *Proactive Risk Management:*

• Partner closely with the Security Assessments team to proactively identify, prioritize, and mitigate security risks across public cloud environments, contributing to a continuous risk reduction program.

Qualifications:

• 8-12 years of progressive experience in cloud security architecture and engineering.
• Deep and demonstrable understanding of public cloud platforms (e.g., GCP, AWS,) especially GCP and their native security services.
• Proven experience in designing, implementing, and automating security controls in cloud environments, including IAM, detection and monitoring, CI/CD security, configuration management, container security, and ideally using IaC tools.
• Excellent communication, collaboration, and interpersonal skills, with the ability to effectively communicate complex technical concepts to diverse audiences, including 1 technical and non-technical stakeholders, partners, and leadership.
• Strong analytical and problem-solving skills, with a proactive and strategic approach to identifying and mitigating security risks in cloud environments.
• Experience with conducting security architecture reviews and providing actionable recommendations.
• Familiarity with cloud-native application architectures and security considerations.
• Strong knowledge of security frameworks (e.g., NIST, CIS, ISO 27001), compliance regulations, and security best practices for cloud environments.

Preferred Qualifications:

• Relevant certifications such as Professional Google Cloud Engineer, Cloud Architect, Cloud Security Engineer, CCSP, CISSP or equivalent.
• Proven hands-on experience with Google Cloud Native Security Services such as Chronicle, Cloud Armor, Cloud Firewall, IDS, Certificate Manager, KMS, Secret Manager, DLP
• Advanced with scripting and automation languages (e.g., Python, Bash).

*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

*Principal Software Engineer, Data Platform*

The Principal Member of Technical Staff for the Enterprise Data Platform is the primary technical architect responsible for modernizing, integrating, and optimizing Salesforce's foundational data ecosystem. You will serve as the technical "north star" for the engineering teams, bridging the world of modern distributed analytics with the cutting edge of Semantic AI.

In this high-impact individual contributor role, you will architect the backbone of the company using technologies such as Snowflake, dbt, Informatica, and Airflow—while simultaneously designing and scaling our advanced Knowledge Graph Platform (Neo4j & TopQuadrant). Your mission is to design the "paved path" where structured data flows effortlessly into high-value knowledge graphs to power BI, Advanced Analytics, and Generative AI. You will not just oversee the architecture; you will write the proof-of-concepts, define the code standards, and solve the most complex scalability challenges.

*Key Responsibilities*

*Technical Strategy & Platform Architecture*

• Architect the Roadmap: Define the long-term technical architecture for the Enterprise Data Platform. Translate business strategy into technical specifications, ensuring our stack allows for "Data Mesh" scalability and domain-oriented ownership.
• Infrastructure as Code (IaC) Evangelism: personally architect and review the Terraform/Helm configurations that define our infrastructure. Ensure that from Snowflake RBAC to Neo4j clusters, our platform is immutable, version-controlled, and reproducible.
• Performance Engineering: Deep dive into the hardest performance bottlenecks. Optimize query planners, data serialization formats (Parquet/Iceberg), and distributed compute costs across Snowflake and Spark.
• AI Enablement: Design the integration patterns for AI-assisted tooling (Cursor, MCP, Copilot) within the developer workflow to step-change developer velocity.

*Knowledge Graph & Semantic Engineering*

• Graph RAG Architecture: Lead the technical design of "Graph RAG" (Retrieval-Augmented Generation), creating the patterns that allow LLM agents to query structured Snowflake data via the Neo4j Knowledge Graph.
• Semantic Layer Design: Design the integration between the physical data layer (Snowflake) and the semantic governance layer (TopQuadrant/TopBraid EDG), ensuring ontologies are mechanically enforced rather than theoretically defined.
• Polyglot Persistence: define the specific architectural patterns for when data should reside in a Relational Store (Snowflake) versus a Graph Store (Neo4j), and design the high-velocity pipelines (Kafka/Airflow) that keep them in sync.

*Engineering Standards & Technical Influence*

• Code Quality & DevOps: Set the standard for code quality. You will be expected to code, review Pull Requests, and enforce strict CI/CD pipelines (unit testing data, schema validation).
• Resiliency Architecture: Design self-healing systems. Architect the monitoring and alerting frameworks (SRE) that ensure 99.9% availability for critical pipelines.
• Mentorship without Authority: Act as a technical mentor to Senior and Lead engineers across multiple squads. Elevate the technical bar of the organization through design reviews, RFCs, and pair programming sessions.

*What We’re Looking For*

• 10+ years of software engineering experience, with at least 5 years focused on backend distributed systems or data infrastructure at scale.
• Deep Engineering Roots: You are an expert coder (Python, Java, or Go) who grew up building software. You are comfortable debugging a distributed trace, optimizing a JVM heap, or rewriting a slow SQL query plan.
• Architectural Expertise: Proven track record of designing large-scale data platforms. You understand the CAP theorem, eventual consistency, and the trade-offs between batch and streaming architectures.
• Core Stack Mastery: Hands-on expert-level knowledge of Snowflake (internals/clustering), dbt (macro design/Jinja), Airflow (scheduler internals), and Tableau.
• Graph Database Expertise: Deep understanding of Graph theory and implementation. You know how to model data in Neo4j (Cypher) to avoid super-node problems and optimize traversal performance.
• Cloud Native Native: Mastery of AWS/GCP services (IAM, VPC, PrivateLink, S3/GCS) and container orchestration (Kubernetes/EKS).
• AI/LLM Integration: Experience implementing RAG architectures, vector databases, or integrating LLMs into data pipelines.
• Influence & Communication: Ability to write clear, persuasive Request for Comments (RFCs) and architectural decision records (ADRs) that drive consensus among other architects and engineering leadership.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce AI Research is looking for outstanding AI Research Scientists / Research Engineers.

Do you want to be at the forefront of a team at Salesforce that is making history? Do you want to develop new technology and science that millions of CRM customers will use? Are you excited about working on large-scale Generative AI, Agentic Systems, Speech Intelligence, and Multimodal Deep Learning?

Our team discovers new research problems, develops novel models, and bridges the gap between groundbreaking theory and customer-facing reality. We are dedicated to a high-impact research model that provides the best of both worlds: the ability to advance the state-of-the-art in AI and the opportunity to see that work operate at massive, real-world scale within the world’s #1 AI CRM. We believe that making substantive progress on hard, enterprise-level applications drives and sharpens the research questions we study.

Check out our website to learn more about the groundbreaking work of the Salesforce AI Research team: https://www.salesforceairesearch.com

Candidates have a strong background in one or more of the following areas:

• Agentic AI & Reasoning: LLM-powered agents, reinforcement learning, and autonomous workflows.
• Multimodal & Computer Vision: Vision-language models (VLM), video understanding, and visual grounding for GUI agents.
• Speech Intelligence: Voice intelligence, TTS/ASR, human-like turn-taking, and low-latency audio processing.
• Efficient Systems: Scalable deep learning infrastructure, high-performance audio/video pipelines, and low-latency deployment.
• Core Modeling: Machine learning methodology, pre-training/post-training (RLHF, DPO), and model distillation.

Responsibilities:

• Own and pursue ambitious research and engineering goals aligned with strategic initiatives.
• Develop novel models and technical solutions for real-world, large-scale problems within the enterprise ecosystem.
• Design, build, and maintain production-ready services, including scalable APIs and agentic evaluators.
• Collaborate across a strike-team of researchers and engineers to deliver complex projects that directly impact our core AI products and customer experiences.

Minimum Qualifications:

• Ph.D., Master’s, or Bachelor’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field.
• A strong publication record in top AI venues (e.g., NeurIPS, ICLR, ICML, CVPR, ICCV, ACL, EMNLP) OR a proven track record of shipping AI products to real users.
• Demonstrated expertise in one or more core focus areas: LLMs, Agentic Systems, Computer Vision/Multimodal, Speech Intelligence, or Research Engineering.
• Experience with Python and deep learning libraries/platforms (e.g., PyTorch, Jax, or DeepSpeed).
• Proven ability to implement, operate, and deliver results via innovation at a large scale.

Preferred Qualifications:

• Full-time industry experience in deep learning research and/or product development.
• Experience training and evaluating large-scale multimodal models or speech models, including techniques for alignment, safety, and latency optimization.
• Experience with production cloud deployments (AWS/GCP), container orchestration (Kubernetes), or high-performance systems (MLOps).
• Strong programming skills, with a competitive background (e.g., ACM-ICPC or significant open-source contributions) or experience in UI/graphic design.
• Thoughtful about AI impacts, trust, and ethics.
• Outstanding communication, collaboration, and problem-solving skills.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $117,200 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,200 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

*Company & Product*

Join an agile team with deep startup roots. We operate as a high-velocity 'startup-within-Salesforce,' following our recent acquisition. You’ll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce. You will have the unique opportunity to build a '0 to 1' product with the founding team, while leveraging Salesforce's world-class Data Cloud and security infrastructure to drive immediate global impact at scale.

Global supply chains still rely on slow, manual processes—email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise.

Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and running end-to-end business processes, with seamless collaboration through familiar channels like email. For Salesforce, this represents a massive growth opportunity in the back office, with innovations that flow into the front office. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase. As one user put it: “I’ve been waiting for this for 20 years.”

*What You’ll Do*

As a Senior Full Stack Software Engineer, for the Agentforce Supply Chain - Agent Team, you will drive the ongoing development of the API and UI that act as the connective tissue between users and agents. These agents complete complex tasks requiring specific outputs reliably. They plan their work ahead of time and execute on that plan in order to drive consistency, correctness, and automation. 

Drive Agent Development & Architecture

• Support development of intelligent agents that complete complex supply chain tasks with reliability and consistency
• Spearhead architectural decisions for distributed systems serving millions of users with 24/7 availability
• Design and implement planning systems that enable agents to execute multi-step workflows autonomously
• Implement enterprise-ready UI/UX

Mentor & Collaborate

• Mentor engineers to improve code quality and system design
• Collaborate with cross-functional teams including Design, Product Management, and industry experts to build high-quality product features
• Take on new challenges and responsibilities as needed, and be an enthusiastic team player in a dynamic environment
• Engage directly with customers to gather insights and validate technical approaches
• Participate in hiring decisions and contribute to our culture of continuous learning

Requirements

• B.S. in Computer Science or equivalent
• 4+ years of industry experience in Software Engineering, with a focus on UI/UX in web applications
• Proficiency in multiple programming languages such as Python, Go, Java, or C++
• Proficiency in React + Typescript
• Strong background in APIs, data modeling, and databases
• Demonstrated ability to work both independently and collaboratively in a dynamic environment
• Experience working in tandem with Product Managers, Designers, and Engineers to shape requirements, evaluate tradeoffs, and iterate toward a coherent UX and system
• Passion for continuous learning and development in AI technologies, and enthusiasm for mentoring peers
• A proven collaborator who can manage stakeholders and drive consensus across diverse engineering and product teams.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Opportunity & Product

Join an agile team with deep startup roots. We operate as a high-velocity 'startup-within-Salesforce,' following our recent acquisition. You’ll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce. You will have the unique opportunity to build a '0 to 1' product with the founding team, while leveraging Salesforce's world-class Data Cloud and security infrastructure to drive immediate global impact at scale.

Global supply chains still rely on slow, manual processes—email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise.

Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and orchestrating end-to-end business processes, with seamless collaboration through familiar channels like email. For Salesforce, this represents a major back-office growth opportunity, while also delivering innovations that enhance the existing front-office business. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase. As one user put it: “I’ve been waiting for this for 20 years.”

What you’ll do

As Principal Systems Engineer for the Agentforce for Supply Chain – Super Agent team, you will be the most senior technical individual contributor on the team's backend. You'll partner closely with engineering leadership to diagnose and prioritize foundational investments, and own the hardest problems that cut across team and domain boundaries.

The Super Agent backend manages complex, infinitely configurable state with equally complex state transitions and interfaces to teams across Agentforce Supply Chain. It was built with intentional startup speed that created tight coupling, limited observability, and reliability gaps now surfacing as customer adoption accelerates. You'll be tackling a wide front of system challenges simultaneously, from decomposing coupled domains to hardening state transitions to designing cross-team boundaries, while helping set the strategy for what to invest in and in what order.

You'll operate with wide autonomy while building alignment across engineering and product stakeholders, with ample opportunity for advancement by raising the bar on system quality, leveling up the engineers around you, and ultimately accelerating us toward our ambitious goals.

Responsibilities

• Diagnose and prioritize the most impactful foundational investments across the Super Agent backend, partnering with engineering leadership to sequence them against product delivery
• Own the hardest cross-cutting system problems, from architectural decomposition to cross-team interface design, going deep hands-on when the problem demands it
• Build shared understanding of system health and risk across the team, helping establish the frameworks and observability needed to make investment decisions with confidence
• Raise and maintain our engineering quality bar through pragmatic standards, guardrails, and team practices that prevent regressions and keep code healthy over time
• Collaborate with peers across customer, product, and engineering to deeply understand customer needs, make pragmatic tradeoffs that maximize impact, and align on engineering reality
• Mentor engineers as a senior peer and force multiplier, sharing expertise across backend architecture and system design while helping shape stronger engineering judgment, more effective collaboration, and a higher-performing team

Required Qualifications

• 8+ years of industry experience as a backend engineer, building and operating large-scale, user-facing web applications
• Deep expertise in multiple areas of backend engineering such as data modeling, db performance tuning, state management, API design, transactionality, concurrency, fault tolerance, and scaling, with the ability to pick up new technologies quickly
• Track record of diagnosing systemic architectural problems, prioritizing across competing technical investments, and driving solutions that deliver measurable improvement over time
• Experience designing and improving interfaces and boundaries between teams and systems
• Excellent writing skills and ability to lead real-time technical-design discussions
• Experience working in tandem with Product Managers and Engineers to shape requirements, evaluate tradeoffs, and balance product delivery against foundational investment
• Demonstrated ownership and accountability, with a consistent track record of high standards, continuous improvement, and low-ego collaboration

Preferred Qualifications

• B.S. in Computer Science (M.S. preferred)
• Notable open-source work, patents, or published research
• Mastery of Golang, Graphql, and PSQL
• Exposure to the supply chain, logistics, or manufacturing industry (We will teach you otherwise!)
• Familiarity with the Salesforce platform
• Experience working within rapidly evolving systems, balancing early-stage ambiguity with scaling, reliability, and maintainability concerns
• Experience with workflow engines

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Slack AI

Slack AI's mission is to transform how people work by making Slack an AI-powered operating system. We're tackling significant challenges like unlocking collective knowledge and reducing noise, all while building a seamless, consumer-grade AI experience within users' existing workflows. Join us in shaping the future of work through AI.

About the Team

The AI and ML Infrastructure team is part of Slack’s Core Infrastructure organization and is responsible for the foundational systems that enable machine learning and AI across the company. The team designs, builds, and operates reliable, scalable, and high performance platforms that allow product and ML teams to develop, deploy, and operate AI driven capabilities with confidence.
The team owns shared infrastructure, services, and tooling that support the full ML lifecycle, including model training, deployment, inference, and monitoring. As Slack AI continues to grow, the team is evolving from traditional ML deployments toward large scale, highly distributed systems. This work involves deep architectural decisions around scalable model deployment strategies, real time feature serving at very high throughput, GPU accelerated inference at message scale, and responsible training of models on sensitive data with strong privacy and safety requirements.

Core Focus Areas

• ML Infrastructure - The ML Infrastructure focus area is responsible for the low level systems that power training and inference at scale. This includes architecting and maintaining distributed systems for model training, serving, and deployment using Kubernetes based platforms, GPU infrastructure, and open source ML stacks such as KubeRay and vLLM. The team delivers platform capabilities that improve the speed, reliability, and quality of ML development, including training pipelines, feature generation systems, and compute orchestration.

• AI Platform - The AI Platform focus area builds the tooling and platform layers that enable AI development across Slack. This includes creating developer facing tools, SDKs, and workflows that allow product teams to integrate AI into Slack features efficiently and safely. The platform supports LLM efficiency and model transition initiatives through integrations with managed services across multiple cloud providers acting as the connective layer between core infrastructure and product engineering teams.

About the Role

We are looking for Software Engineers to join the ML Infrastructure focus area and help architect and operate the core systems that power AI at Slack. In this role, you will own foundational infrastructure for large scale model training and inference, and evolve it into a reliable, secure, and self service platform used across the company.
You will work at the intersection of distributed systems, GPU infrastructure, and modern ML stacks, solving complex scalability and reliability challenges. This role blends deep systems engineering with a strong understanding of the ML lifecycle, and plays a critical part in shaping the long term technical foundations of Slack’s AI capabilities.

What You Will Be Doing

• Design, build, and operate systems to train, serve, and deploy machine learning models at scale, with a focus on reliability, performance, and operational simplicity
• Evolve GPU backed inference infrastructure to support high throughput, latency sensitive workloads, including large scale model serving
• Architect and optimize distributed training and data processing systems using platforms such as Ray, Airflow, Spark, or similar technologies
• Build and maintain Kubernetes based platforms and orchestration layers using tools such as KubeRay, vLLM, and internally developed services
• Architect solutions that bridge legacy systems with modern technologies while maintaining monolithic application stability
• Develop robust monitoring, observability, and alerting for production ML workloads to ensure operational excellence
• Partner closely with AI Platform, ML modeling, security, and product engineering teams to design infrastructure that supports evolving AI use cases
• Provide technical leadership through design reviews, mentorship, and by setting engineering standards and long term architectural direction for ML infrastructure
• Author technical design and architecture documentation, and contribute thought leadership through engineering blog posts

What You Should Have

• Significant professional experience in software engineering with a strong focus on infrastructure, backend systems, platform engineering, or MLOps
• Deep experience building and operating distributed systems, including expert level knowledge of Kubernetes and container based platforms
• Hands on experience with modern ML infrastructure and serving stacks such as Ray or KubeRay, vLLM, or similar training and inference orchestration frameworks
• Experience working with GPU infrastructure, including performance optimization and operational management at scale
• Strong experience with data infrastructure and orchestration technologies such as Airflow, Spark, or similar systems
• Experience building and operating cloud native systems on public cloud platforms such as AWS, GCP, or Azure, including infrastructure as code
• A demonstrated ability to drive technical direction for complex systems and balance short term delivery with long term architectural goals
• Excellent written communication, as well as ability to thrive in an asynchronous and globally distributed infrastructure team.
• A related technical degree required

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $313,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Distributed Systems Software Engineer - Public Cloud (Senior/Lead/Principal)

Note: By applying to the Public Cloud - Distributed Systems Software Engineer posting, recruiters and hiring managers across the organization hiring software engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*

Our Public Cloud engineering teams are responsible for innovating and maintaining a large scale distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. You will need deep experience with concurrency, large scale systems, proficiency with solving real-world data management challenges, a strong understanding of how to craft solutions that are highly available, and a proven ability to design, develop, and optimize the core back-end systems.

Your Impact:

• Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba
• Designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers
• Using and contributing to open source technology (Spinnaker, Zookeeper, etc.)
• Developing Infrastructure-as-Code using Terraform
• Writing microservices on containerization frameworks such as Kubernetes, Docker, Mesos
• Resolving complex technical issues and drive innovations that improve system availability, resilience, and performance
• Eat, sleep, and breathe services. You have experience balancing live-site management, feature delivery, and retirement of technical debt
• Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available

Required Skills:

• A related technical degree required
• 3+ years backend software development experience
• Deep knowledge of programming in Java, Golang, Python, or Ruby
• Experience owning and operating multiple instances of a critical service
• Experience with Agile development methodology and Test Driven Development
• Experience with critical infrastructure services including, monitoring, alerting, logging, and reporting applications
• Experience with distributed database system and relational databases like postgres is a plus.

Benefits & Perks
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Salesforce Information
Check out our Salesforce Engineering Site.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $117,200 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,200 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce Database Engineering builds and operates the cloud-native database platform that supports all core Salesforce traffic, forming the foundation of customer trust, availability, and scale across the Salesforce ecosystem.

About the Position:

We are looking for a Senior Database Development Engineer to deliver features in the database archival technology. Candidate must have strong cloud infrastructure skills coupled with experience/exposure to database internals/backup/restore domain background to work with a team that is responsible for architecting, developing, testing, and maintaining the service. In this role, you will work in a scrum team responsible for all aspects of Agile processes and work closely with a team of top talent and highly motivated software engineers with varying levels of expertise.

Our team consists of smart and tenacious engineers dedicated to excellence through product and platform expertise and uncompromising integrity. While we understand that delivery is important, we consider quality to be our highest priority. The code we deliver must be secure, perform well at scale, and provide the functionality promised to our customers.

As we scale our services in both in size and complexity - we must consistently provide the uptime and predictable performance that our customers demand. Our team is involved in enhancing, building, automating, and managing Salesforce Database Archival service and supporting service delivery pipelines and artifacts; adding and enhancing product capabilities, life cycle management components and scaling and healing solutions; observability dashboards, runbooks and troubleshooting guides. Our goal is to deliver highly available, elastically scalable, and cost-optimized Services on all Salesforce-supported substrates and environments

You will need familiarity with cloud infrastructure, archival/database internals, distributed systems, networking, exceptional software engineering skills, and relish the opportunity to work on very complex, highly concurrent, highly scalable, and resilient systems. You must have a proven track record of success where you demonstrated end-to-end ownership of design, implementation, monitoring, testing, and product support on large mission-critical systems at a petabyte scale.

As a senior/lead software engineer of the database archival team, you will be responsible for:

* Own design and development to deliver technical outcomes on all product and platform-related issues
* Help with backlog planning, and cross-team dependency planning and drive the team to execute on the plan.
* Design and develop high-quality code to improve archival service reliability, availability, quality, performance, and scalability
* Develop test strategies, design automation frameworks, and write unit/functional tests to drive up code coverage and automation metrics
* Demonstrate engineering expertise by working closely and collaborating with broader engineering teams, architects, and engineering managers to execute the strategy for your feature areas, help plan the backlogs, and enable your Scrum team to execute that roadmap flawlessly 
* Owning and resolving Customer issues with utmost urgency and adhering to customer trust. Troubleshoot issues with the services that our team develops and owns, be passionate about automation
* Drive cross-team collaborative work environment with other Scrum teams and 
    engineering teams that foster autonomy, innovation, learning, respect and
    transparency while holding a high bar for delivery

Requirements:

* BS/MS in computer science or a related field
* Excellent communication skills and problem-solving skills
* Experienced with developing backup/restore/database features for cloud database
* Experience with Scrum in an Agile development environment
* Prior experience with using Kubernetes to build and operate/manage stateful application clusters
* Knowledge of infrastructure as code for large complex systems - helm/terraform
*  Experience in the public cloud technologies like AWS, mainly on EKS, EC2, IAM, VPC, S3
*  Experience using telemetry and metrics to drive operational excellence will be an advantage
* Deep knowledge of object-oriented programming and experience with at least one scripting programming language: Java, Python
* Ability to debug, optimize code, and automate routine tasks and tests
* CI/CD automation experience, including an understanding of key open-source technologies like Jenkins, Spinnaker, and Docker.
* 10+ years in software development which includes experience in varying aspects of the development  cycle, including design, coding, testing, and performance characterization, and possess 5+ years of above-related experience

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Do you thrive at the intersection of business needs and complex, cross-domain data ecosystems? Do you have the vision to unify data activation across a multi-cloud landscape and transform strategic goals into elegant, scalable data architectures?

Join our Enterprise Data Architecture team as a Senior Data Architect supporting the Unified Activation Services (UAS) domain, and shape the future of data interoperability and activation across Salesforce.

Unified Activation Services is a critical capability within Salesforce’s data ecosystem, enabling standardized, governed, and secure data flows across applications and domains. The Sr. Data Architect for UAS will provide architectural leadership to standardize activation patterns, ensure consistent schemas, drive interoperability, and enforce compliance with enterprise standards. This role connects the dots across domains, repurposing learnings from UAS implementations and ensuring tight integration and alignment across the enterprise.Beyond technical enablement, this role is directly accountable for driving business impact by powering revenue-generating activation use cases across our GTM engine - Marketing, Sales, and Service. By enabling reusable, AI-ready activation patterns and zero-copy interoperability, UAS ensures timely, trusted data activation that accelerates pipeline growth, improves customer engagement, increases win-rates, enhances service productivity, and unlocks measurable value from every customer touchpoint.

What You’ll Do

• Lead architecture for Unified Activation Services (UAS): Define and maintain the reference architecture, data flow patterns, and canonical schemas enabling zero-copy, domain-driven interoperability across Salesforce applications.
• Standardize and scale data activation: Establish frameworks for reusable data activation pipelines (batch, streaming, API-based), ensuring consistency, compliance, and reuse across domains.
• Drive Data Mesh principles: Embed data mesh practices - domain ownership, data contracts, product thinking - within UAS, enabling decentralized innovation while maintaining global consistency.
• Enable AI/ML-ready data ecosystems: Design data architectures that accelerate AI/ML enablement and consumption - ensuring discoverable, high-quality, semantically enriched, and contextually governed data assets.
• Wear the Customer Zero hat: Act as an early adopter of Salesforce platforms and solutions within UAS, applying and validating architectural patterns in real-world scenarios. Work closely with product architecture teams to share feedback, lessons learned, and insights from UAS implementations, ensuring that reference architectures and activation patterns are practical, scalable, and aligned across domains.
• Partner closely with the UAS product and engineering teams to deliver on the overall roadmap, ensuring architectural alignment and successful execution of initiatives defined by the UAS product team.
• Champion enterprise governance and compliance: Enforce data standards, lineage, and policy controls while reducing tech debt and ensuring architectural guardrails are followed.
• Bridge across domains: Collaborate with cross domain architects, engineering, and business partners across Marketing, Sales, Service, and Platform to ensure seamless activation and interoperability.
• Leverage enterprise tools and building blocks: Drive adoption of approved technologies (i.e. Salesforce Data Cloud, MuleSoft, Tableau, etc.) to standardize data activation and delivery.
• Mentor and influence: Partner with other domain architects to share best practices, patterns, and frameworks for unified data activation and governance.

What You Must Have to Be Successful

• 10+ years of experience in data architecture, data engineering, or enterprise architecture roles, with demonstrated success in designing and implementing large-scale data systems.
• Strong expertise in data modeling, data activation, canonical schemas, and integration architectures across cloud and SaaS environments.
• Proven software and data engineering skills, including designing and managing large-scale, real-time pipelines to support business-critical applications.
• Experience working with Customer Data Platform (CDP) systems is required, with a focus on real-time data ingestion, transformation, and activation.
• Deep understanding of data governance, metadata management, and interoperability standards.
• Proven ability to define reference architectures and reusable patterns that accelerate delivery and reduce technical debt.
• Experience collaborating across domains to drive data standardization and activation frameworks.
• Deep expertise with AI/ML and semantic technologies (ontologies, knowledge graphs, data fabric, data mesh concepts) is a must have.
• Proficiency in Salesforce technologies, including Flows, Apex, Heroku, and experience with Salesforce Data Cloud implementations.
• Experience working with Salesforce Data360/Datacloud and Marketing Applications is a huge plus.
• Deep functional knowledge of the Marketing & Sales domain is a plus.
• Excellent communication, storytelling, and influence skills - able to translate complex technical ideas into clear business value.
• Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field (or equivalent experience).

Why This Role Matters

Unified Activation Services sits at the core of Salesforce’s data-to-insight-to-action strategy. This role offers a unique opportunity to shape how Salesforce activates trusted data across its ecosystem, reducing cost, improving data consistency, and accelerating AI adoption enterprise-wide.

If you’re passionate about driving architectural excellence, interoperability, and scalable data activation, this is your opportunity to leave a lasting mark on Salesforce’s data future.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

*Opportunity & Product*

Join an agile team with deep startup roots. We operate as a high-velocity 'startup-within-Salesforce,' following our recent acquisition. You’ll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce. You will have the unique opportunity to build a '0 to 1' product with the founding team, while leveraging Salesforce's world-class Data Cloud and security infrastructure to drive immediate global impact at scale.

Global supply chains still rely on slow, manual processes—email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise.

Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and orchestrating end-to-end business processes, with seamless collaboration through familiar channels like email. For Salesforce, this represents a major back-office growth opportunity, while also delivering innovations that enhance the existing front-office business. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase. As one user put it: “I’ve been waiting for this for 20 years.”

*What you’ll do*

As Lead Backend Engineer for the Agentforce for Supply Chain – Super Agent team, you will be a hands-on technical leader across the team's backend. Expect to split your time between feature delivery and system improvements, while also playing a key role in diagnosing and prioritizing the deeper architectural work that will define the platform's next phase.

The Super Agent backend manages complex, infinitely configurable state with equally complex state transitions and interfaces to teams across Agentforce Supply Chain. It was built with intentional startup speed that created tight coupling, limited observability, and reliability gaps now surfacing as customer adoption accelerates. You'll be tackling a wide front of system challenges simultaneously, from decomposing coupled domains to hardening state transitions to establishing observability and testing patterns, while continuing to ship product value on a system customers depend on daily.

You'll operate with meaningful autonomy while building alignment across engineering and product stakeholders, with ample opportunity for advancement by raising the bar on system quality, leveling up the engineers around you, and ultimately accelerating us toward our ambitious goals.

*Responsibilities*

• Ship features and system improvements across the Super Agent backend, from user-facing capabilities to foundational reliability and performance work
• Diagnose and prioritize architectural problems across the backend, contributing technical perspective to help the team invest in the right foundational work at the right time
• Design and drive solutions to hard system problems including domain decomposition, state transition reliability, observability, and testing infrastructure
• Raise and maintain our engineering quality bar through pragmatic standards, guardrails, and team practices that prevent regressions and keep code healthy over time
• Collaborate with peers across customer, product, and engineering to deeply understand customer needs, make pragmatic tradeoffs that maximize impact, and align on engineering reality
• Mentor engineers as a senior peer and force multiplier, sharing expertise across backend architecture and system design while helping shape stronger engineering judgment, more effective collaboration, and a higher-performing team

*Required Qualifications*

• 5+ years of industry experience as a backend engineer, building and operating user-facing web applications
• Deep expertise in multiple areas of backend engineering such as data modeling, db performance tuning, state management, API design, transactionality, concurrency, fault tolerance, and scaling, with the ability to pick up new technologies quickly
• Repeated ownership of foundational system work in complex SaaS systems, from diagnosing architectural problems to designing solutions to driving adoption across a team
• Excellent writing skills and ability to lead real-time technical-design discussions
• Experience working in tandem with Product Managers and Engineers to shape requirements, evaluate tradeoffs, and balance product delivery against foundational investment
• Demonstrated ownership and accountability, with a consistent track record of high standards, continuous improvement, and low-ego collaboration

*Preferred Qualifications*

• B.S. in Computer Science (M.S. preferred)
• Notable open-source work, patents, or published research
• Mastery of Golang, Graphql, and PSQL
• Exposure to the supply chain, logistics, or manufacturing industry. (We will teach you otherwise!)
• Familiarity with the Salesforce platform
• Experience working within rapidly evolving systems, balancing early-stage ambiguity with scaling, reliability, and maintainability concerns
• Experience with workflow engines

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're seeking an AI Engineer to build the tooling and services that enable developers to write, test, and deploy AI Agents efficiently. You'll ship impactful developer experience platforms using advanced Generative AI to create a world-class Agent creation environment. We're data scientists, ML engineers, and software engineers passionate about building intelligent agents that drive customer success 24/7. We love to learn, teach, and collaborate

The Role

You'll be the technical bridge between agent authoring tools and the runtime platform. Design and build AgentScript—the language and tooling for efficient AI Agent development. Own the language translation pipeline and developer tools across IDEs, web editors, and compilation engines.

What You'll Do

• Architect and maintain the processing pipeline (compilers, interpreters, code generators) that transforms source code into executable Agent specifications
• Build client-side tooling for IntelliSense, code completion, validation, refactoring, and diagnostics
• Enable rapid iteration through reverse-engineering specs and integrating simulation/debugging APIs
• Synchronize language grammars, data models, and validation logic across backend (Python) and client-side (TypeScript/JavaScript)
• Collaborate with internal teams to ensure an intuitive, effective developer experience
• Design core libraries for validation, compilation, and language services

Required Skills

• 5+ years software development experience; BS/MS in CS, Software Engineering, or related STEM field
• Deep JavaScript/TypeScript expertise for client tooling and Language Server development; strong Python skills for compilers and backend
• Proven experience with developer tooling, editor integrations, or IDE extensions
• Track record designing robust, decoupled architecture
• Excellent communication and cross-team collaboration skills
• Strong problem-solving abilities

Preferred Skills

• Experience with conversational AI, LLMs, prompt engineering, or AI-enhanced developer productivity
• Knowledge of AI agents, declarative specification languages, or conversational AI
• Experience with simulation/debugging APIs and fast feedback loops
• Expertise in language Intermediate Representations (IRs) and cross-language synchronization
• Compiler pipeline mastery (lexing, parsing, semantic analysis), parser generators (ANTLR4, Tree-sitter), and DSL implementation

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Do you want to be a trailblazer of Artificial Intelligence in Salesforce? Are you excited to work on a product that uses the power of Salesforce Platform, Real-time Communication technologies and AI to make a direct impact on millions of users? Do you feel excited about a software development position that has the opportunity to collaborate with Einstein researchers and data scientists? If your answer is Yes, you need to check out the Software Engineer openings on the Agentforce team!

Agentforce 2.0 is the digital labor platform for enterprises, enabling a limitless workforce through AI agents for any department, assembled using a new library of pre-built skills, and that can take action across any system or workflow

We are growing rapidly and are looking for rockstars to help solve complex problems in this cutting-edge space. The Agentforce Planner team is looking for a technically strong, highly collaborative and accomplished Software Engineer to join our exceptional team of engineers. We work in a collaborative environment and we value transparent communication, critical feedback, passion, and having fun.

Responsibilities:

• Build, scale and maintain critical features and systems within the Agentforce platform that are used by millions of end users
• Understand the customer/business requirements and translate them to elegant, flexible, and easy-to-use platform capabilities
• Lead and participate in Software Design and Architecture discussions and decision making
• Drive the execution and delivery of features and systems by collaborating with architects, product owners, engineers, user experience designers and data scientists
• Develop and approve test strategies, design automation frameworks, write unit and functional tests to drive up code coverage and automation goals
• Lead and mentor junior members of the team, and act as a Technical Leader for teams
• Adopt, embrace, and promote agile and test-driven software development practices
• Be a multiplier and have a passion for team and team members’ success
• Lead the team by example for technical excellence and help the team members make sound decisions

Basic qualifications and skills:

• A related technical degree required
• 7+ years of hands-on experience building, scaling and maintaining large scale, complex distributed systems in the B2B (or B2C) SaaS space that scale for millions of users and is available 24x7
• In-depth working knowledge of Go and Python
• Solid experience in developing/maintaining large scale microservices using public cloud technologies such as AWS, Azure, GCP, or Heroku
• Experience in REST based API development, API lifecycle management and/or client SDKs development
• Experience in test-driven development with focus on unit testing, integration testing and end-to-end automation
• Solid understanding of SDLC, and best practices in design, development, testing, and deployment
• Experience with Agile development methodologies, pair programming, continuous integration (CI) and continuous deployment (CD)
• Ability to support/resolve production customer escalations with excellent debugging and problem solving skills
• Strong verbal and written communication skills. Self driven with superior organizational and project management skills. Ability to work effectively in a distributed team setting
• Available for on-call support on regular rotation basis

Required skills

• Experience with Go
• Experience with large-scale, highly distributed systems
• Experience with performance optimization

Nice to have skills

• Experience with ASR, TTS, Telephony technologies.
• Experience with modern AI/ML frameworks, systems, libraries, and patterns
• Experience with websockets, gRPC, protobuf
• Experience with Python, Java/J2EE technologies such as Spring, Spring Boot, Hibernate and EJB
• Experience with Data model design and familiarity with SQL and NoSQL
• Ability to cross-over to help on the DevOps side of things (CI/CD tools, Terraform, Automation, etc.)
• Experience using Analytics and Monitoring tools such as Pingdom, New Relic, Graphite, Sumo Logic and/or Splunk
• Some Salesforce platform/ecosystem/implementation knowledge (either as a developer or as admin)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The AgentForce Data Science team powers the core Large Language Models (LLMs) behind Salesforce’s production-grade AI agents. Our work directly impacts millions of users by enabling trustworthy, scalable, and high-performance AI systems across customer support, sales, marketing, analytics, and internal productivity workflows.

We operate at the intersection of cutting-edge research and real-world deployment, owning the full model development lifecycle—from research ideation and training to fine-tuning, evaluation, continuous learning, and production rollout.

*Role Overview*

We are seeking a strong Lead/Principal Applied Scientist to drive advanced LLM research and model development for AgentForce’s production services. This role requires hands-on involvement across the full model development lifecycle, in addition to technical leadership and mentorship.

The ideal candidate is both a strong individual contributor and a technical leader, serving as a primary point of contact (POC) for major AI initiatives while shaping long-term research and modeling strategy.

*Key Responsibilities*

*Research, Modeling & Hands-On Execution*

• Own and execute hands-on work across the full model development lifecycle, including data preparation, model training, fine-tuning, evaluation, iteration, and deployment readiness.
• Lead end-to-end research initiatives on LLM training, fine-tuning, alignment, and optimization for production use cases.
• Design, implement, and iterate on reinforcement learning (RL) and continuous learning pipelines (e.g., RLHF, RLAIF, offline/online feedback loops).
• Conduct rigorous experimentation, ablation studies, and failure analysis to drive measurable model improvements.
• Translate research prototypes into production-grade models that meet latency, scalability, reliability, and safety requirements.

*Technical Leadership*

• Serve as the technical POC for complex AgentForce AI projects, driving alignment across research, engineering, product, and platform teams.
• Define best practices for model training, fine-tuning, evaluation, and release readiness.
• Influence architectural and modeling decisions across the AgentForce AI stack.

*Mentorship & Thought Leadership*

• Mentor junior scientists and engineers through direct technical guidance and code-level reviews.

• Foster a culture of strong scientific rigor, reproducibility, and ownership.
• Contribute to Salesforce’s external research presence through publications, talks, and collaborations

*Required Qualifications*

*Education & Research Background*

• PhD in Computer Science, Machine Learning, AI, or a related field.
• Strong publication record in top-tier venues (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP) or equivalent industry research impact. [Nice to have]

*Core Technical & Hands-On Requirements*

• Demonstrated hands-on experience owning the full model development lifecycle, not limited to research or design.
• Deep expertise in large-scale model training and fine-tuning, especially for LLMs.
• Strong background in reinforcement learning, preference learning, or human-in-the-loop learning.
• Experience building and maintaining continuous learning systems using real-world feedback signals.
• Solid understanding of model evaluation, alignment, and robustness in production environments.

*Coding & Tooling*

• Advanced proficiency in Python, with significant hands-on coding experience.
• Deep experience with PyTorch, TensorFlow or similar deep learning packages.

• Practical experience with modern LLM tooling, such as:

• Hugging Face (Transformers, Accelerate, PEFT)

• Distributed training frameworks (DeepSpeed, FSDP, etc.)
• ML orchestration and scaling tools (Ray, Kubernetes, internal platforms)
• Strong data analysis and experimentation skills (NumPy, Pandas, custom evaluation pipelines).

Leadership & Collaboration

• Experience mentoring and developing junior researchers or engineers.
• Strong communication skills across research, engineering, and executive stakeholders

*Preferred Qualifications*

• Experience deploying and iterating on models in production, high-availability systems.
• Background in enterprise AI, agentic systems, or LLM platforms at scale.
• Familiarity with trust, safety, or governance frameworks for AI systems.
• Experience with large-scale distributed compute environments (multi-GPU / multi-node training).

*Why Join AgentForce?*

• Work on mission-critical LLM systems at massive scale.
• Own models end-to-end, from research to production impact.
• Shape the future of enterprise-grade AI agents.
• Collaborate with world-class researchers and engineers.
• See your research ship, scale, and matter.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role. ​

Candidates interested in the Hawaii location must be based in Oahu.

PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.

About the Role

At Salesforce, we believe technology should serve the greater good—powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a highly accomplished and senior-level Forward Deployed Engineer (FDE) to join our elite Public Sector team at Salesforce. This is a unique and high-impact position, blending the roles of a technologist and strategic partner. In this role, you will be the primary driver for bringing cutting-edge AI and other transformative solutions to life for mission-critical work across the U.S. Department of Defense, Intelligence Community (IC), and Aerospace & Allied Nations.

This role demands a seasoned technologist and strategic partner who can not only design and develop bespoke solutions leveraging our Agentforce platform and other cutting-edge technologies but also lead technical engagements and mentor junior peers. You will work directly with mission owners and internal teams to design, develop, and implement bespoke solutions—from AI and enterprise business systems to analytics, field operations, and logistics. You'll use our Agentforce platform and other technologies to tackle our customers' most complex problems, driving tangible value from initial concept to successful deployment and ongoing optimization. This role is a fusion of mission, product, and innovation, where your technical mastery and problem-solving skills will help shape and deliver Salesforce’s most strategic national security and allied defense programs while influencing our platform's roadmap.

Mission Impact

• Deploy Cutting-Edge Commercial Innovation—from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes.
• Become a Trusted Partner and Collaborate Directly with End-Users in classified and unclassified environments to deeply understand mission needs, operational challenges, and strategic goals and translate them into technical implementations using Salesforce’s multi-cloud portfolio.
• Drive Innovation by serving as a connective bridge between customer missions and Salesforce engineering. You’ll gather frontline feedback and help co-design features and capabilities that strengthen national security outcomes.
• Improve Efficiency, Mission-Readiness, and Trust by helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.
• Drive Tangible Outcomes through Hands-On Implementation and takeresponsibility for the end-to-end technical delivery of complex AI solutions; personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
• Build Transformative AI Solutions by takingprimary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.
• Engineer Bespoke Agentic AI Solutions, working directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.
• Own the Entire Data Lifecycle, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.
• Drive Agentforce Innovation by becoming an expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences.
• Conduct Deep-Dive Technical Debugging and Root Cause Analysis through detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.
• Lead Rapid Prototyping and Iteration to develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.
• Implement and Enforce Best Practices by directly applying and evangelizing engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.

Mission Responsibilities

• Serve as the technical lead on high-profile customer engagements—designing, building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.
• Partner with internal product and engineering teams to co-develop new platform features that address real-world public sector and IL5/IL6 operational requirements.
• Lead integration of AI/ML models, custom data pipelines, and automation flows that enable predictive maintenance, personnel planning, and mission-critical logistics decisions.
• Enable customers to adopt Salesforce for field operations, asset visibility, command center operations, and secure collaboration through Slack and Government Cloud Plus.
• Work with customer IT/security teams to accelerate Authority to Operate (ATO) and production go-lives per DoD IL5/IL6 and other regulatory frameworks.
• Share lessons learned with the broader Salesforce community to shape playbooks, prototypes, and reusable assets for government innovation.
• Partner with mission stakeholders to translate operational priorities into actionable technical roadmaps and Salesforce solutions aligned with agency strategy.

What We're Looking For

We’re looking for a builder, a problem solver, and a mission-first Leader with a passion for public service. The ideal candidate brings:

• 8+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment.
• Strong background in Computer Science or a related engineering discipline.
• Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex).
• Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks.
• Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery).
• Demonstrated entrepreneurship, a "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives.
• Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
• Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects.
• Experience working in or adjacent to secure environments.
• Ability to travel 25-50% of the time, as needed to customer sites.
• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
• Eligible for a US Security Clearance

Preferred Qualifications

• Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.
• Background in defense/aerospace industries or operational military/logistics experience.
• Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.
• Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development.
• Extensive experience with Salesforce Data Cloud and/or Agentforce platform.
• Experience developing and deploying conversational AI solutions within highly regulated industries.
• Expert-level experience with Apex and/or Python coding languages in a professional setting.
• Prior experience in a customer-facing, hands-on technical lead or architect role.
• Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect, Agentforce Specialist).
• Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development.

LI-Y

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $365,200 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*

Note: By applying to this posting, recruiters and hiring managers across the organization hiring for Full-Stack Software Engineers (Lead and Principal levels) will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

Team Info:

AppExchange Team
The AppExchange team is architecting the future of the Salesforce ecosystem by building a next-generation, multi-cloud ISV platform designed for global scale and full transactability. As a core member of this team, you will design and deliver the "One AppExchange Framework," a dynamic services platform that integrates diverse technologies—including Einstein, MuleSoft, Tableau, and Slack—into a seamless "Discover-Purchase-Provision" lifecycle. This role offers the unique opportunity to extend the boundaries of the Salesforce platform through "AppExchange Everywhere," building intelligent, high-impact systems that empower partners to distribute innovative solutions to millions of customers worldwide.

Core Platform Team

Salesforce is seeking versatile Software Engineers to drive the architecture, design, and implementation of high-impact features across its vast product landscape, including Sales Cloud, Marketing Cloud, IoT, and Analytics. As part of this team, you will collaborate with world-class engineers to balance rapid innovation with the stability and scalability of a trusted enterprise platform. By submitting your resume to this general pool, you will be considered for multiple high-growth engineering roles where your code directly influences the company's bottom line and the broader software industry.

About the Slack Huddles Team
Join the team behind one of Slack's most popular features! The Huddles team owns and operates Slack's video conferencing capability, serving 4.5 million weekly active users. We're competing head-to-head with industry leaders like Google Meet and Zoom, and we're just getting started.

We're focused on an ambitious roadmap that includes cutting-edge AI integration, expanded collaboration capabilities, and enhanced meeting experiences to better serve our growing user base.

If you're excited about working on high-impact features that millions of people use every day, building the future of video collaboration, and bringing AI innovation to meetings, this is the team for you.

The AI AppDev Cloud Performance Engineering team builds innovative tools and services to manage infrastructure on 1P and Cloud platforms, including performance and scale analysis tools for internal and public use. We provide architectural consulting, workload generation, guardrails testing, and train scrum teams on performance and scale testing best practices. If you're passionate about software performance, automation, and building cutting-edge products with phenomenal engineers, we'd love to hear from you!

As part of the role, you will:

• Demonstrate experience in leading technical teams, managing project timelines, and delivering high-quality software solutions.
• Mentor and guide team members, ensuring best practices in coding, architecture, and agile methodologies.
• Architect, design, implement, test and deliver highly scalable products
• Master our development process, culture and code base, then improve it
• Operate optimally in the hybrid engineering model where engineers are encouraged to be able to craft and complete the vital work to ensure quality in their own code as well as other engineers
• Mentor others in development technologies, tools, and processes
• Present your own designs to internal/external groups and review designs of others
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
• Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available

Requirements

• 10+ years of Full Stack development experience
• Demonstrated ownership and leadership of complex projects
• Excellent object-oriented design skills anchored by experience applying design patterns
• Experienced in modern web technologies and web application development
• Experienced with JavaScript or TypeScript:
• Front End developments frameworks: React, Angular, Next.js etc
• Back End development frameworks: Java, Node.js, Express, NestJS etc
• A strong desire to learn technology and a polyglot attitude
• Experience building scalable APIs and microservices in an enterprise software environment
• Experience with relational databases (e.g. postgres) and the design of data models
• Ownership of the whole software development lifecycle, including:
• Service ownership experience with CI/CD approaches
• Experience supporting and troubleshooting software in production
• Experience with automated E2E testing frameworks & unit test frameworks
• Understanding of how to balance speed of delivery with maintainability
• A commitment to quality, stability and performance
• Excellent communication skills and a strong team player

Preferred Qualifications

• Experienced in building on top of the Salesforce Platform, with expertise in Apex and Lightning Web Components
• Conversant with Salesforce Platform features and best practices
• Experienced in developing and maintaining packaged solutions

Benefits & Perks:

Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

Salesforce Information:

Check out our Salesforce Engineering Site.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for a Sr. Manager to join our newly formed GCP Foundation - Network services team! 

This person will plan and direct activities to build, support & grow Data Security and Network Services for GCP, and enhance developer productivity through AI. You will drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineers. Make critical decisions that contribute to the success of the product and be proactive in foreseeing issues and resolving them before they happen. 

Other expectations include:

• Empower the delivery team to self-prioritize. Be a multiplier and have a passion for team and team members’ success. Provide technical guidance, career development, and mentoring to team members.

• Maintain high morale and motivate the delivery team to go above and beyond. Vocally advocate for technical excellence and help the teams make good decisions. Participate in architecture discussions and planning.

• Maintain and encourage company culture by interviewing and hiring only the most qualified individuals. Occasionally chip in on development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product, as well as to keep technical competence sharp.

Requirements:

• 10+ years of industry experience, with 3+ years in a people leadership role managing successful software engineering teams.

• Awareness of Network Security services such as DDoS, EGress, DNS, CDN, and Networking fundamentals is desired.

• Proven ability to manage stakeholders and relationships within a highly matrixed organizational structure.

• Proficiency in software development methodologies, technologies, and tools, with proven success in leading and delivering large-scale initiatives in collaboration with cross-functional teams.

• Strong experience with public cloud platforms such as AWS, Azure, or GCP.

• Strong knowledge of infrastructure and automation.

• Experience and passion for service ownership, building reliable, self-healing services.

• Experience working in a complex team environment, with the ability to deliver under pressure and dependency constraints.

• Experience with Scrum or other agile development methodologies, with a strong focus on code quality and delivering secure code.

• Good programming background, ideally with experience in Go (Golang), Python, Java.

• Excellent verbal and written communication skills, along with strong organizational and time management abilities.

• Proven ability to navigate team dynamics, resolve conflicts, and facilitate career development discussions.

• Minimum Education Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or related field of study, and two (2) years of experience in job offered or in any occupation in related field OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or related field of study, and five (5) years of progressively responsible experience in job offered or in any occupation in related field. A related technical degree required (Computer Science, Engineering (any field)). *LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role. ​

Candidates interested in the Hawaii location must be based in Oahu.

PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.

About the Role

At Salesforce, we believe technology should serve the greater good—powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a highly skilled and hands-on Forward Deployed Engineer (FDE) to join our elite Public Sector team at Salesforce. This is a unique and high-impact position, blending the roles of a technologist and strategic partner. In this role, you will be at the forefront of bringing cutting-edge AI and other transformative solutions to life for mission-critical work across the U.S. Department of Defense, Intelligence Community (IC), and Aerospace & Allied Nations.

This isn't a typical engineering job. It's for those who want to roll up their sleeves and make a tangible difference. You will work directly with mission owners and internal teams to design, develop, and implement bespoke solutions—from AI and enterprise business systems to analytics, field operations, and logistics. You'll use our Agentforce platform and other technologies to tackle our customers' most complex problems, driving tangible value from initial concept to successful deployment and ongoing optimization. This role is a fusion of mission, product, and innovation, where your technical mastery and problem-solving skills will help shape and deliver Salesforce’s most strategic national security and allied defense programs while influencing our platform's roadmap.

Mission Impact

• Deploy Cutting-Edge Commercial Innovation—from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes.
• Become a Trusted Partner and Collaborate Directly with End-Users in classified and unclassified environments to deeply understand mission needs, operational challenges, and strategic goals and translate them into technical implementations using Salesforce’s multi-cloud portfolio.
• Drive Innovation by serving as a connective bridge between customer missions and Salesforce engineering. You’ll gather frontline feedback and help co-design features and capabilities that strengthen national security outcomes.
• Improve Efficiency, Mission-Readiness, and Trust by helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.
• Drive Tangible Outcomes through Hands-On Implementation and end-to-end technical delivery of AI solutions, personally writing code, configuring systems, and troubleshooting issues to ensure successful deployment and measurable business impact.
• Build Transformative AI Solutions by designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve leveraging AI and Large Language Models (LLMs) to create intelligent agents and automate workflows, all built on top of the Salesforce platform.
• Direct Ownership of Data Configuration & Integration from end-to-end. You'll design robust data models, build efficient processing pipelines, and establish seamless integration strategies to ingest, transform, and analyze complex datasets. Your work will ensure data is protected and always ready and optimized for our AI applications.
• Drive Agentforce Innovation by becomingan expert in our innovative agentic platform. You'll directly push its capabilities to the limit, developing bespoke intelligent agents, automating intricate business processes, and crafting intuitive user experiences that deliver tangible value.
• Conduct Deep-Dive Technical Debugging and detailed analysis of complex system interactions, data flows, and AI model behaviors to optimize performance and ensure reliability.
• Prototype and Iterate Rapidly to develop proofs-of-concept and minimum viable products, coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement.
• Implement Best Practices for code quality, scalability, security, and maintainability across all deployed solutions.

Mission Responsibilities

• Serve as the technical advisor on high-profile customer engagements—designing, building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.
• Partner with internal product and engineering teams to co-develop new platform features that address real-world public sector and IL5/IL6 operational requirements.
• Facilitate integration of AI/ML models, custom data pipelines, and automation flows that enable predictive maintenance, personnel planning, and mission-critical logistics decisions.
• Enable customers to adopt Salesforce for field operations, asset visibility, command center operations, and secure collaboration through Slack and Government Cloud Plus.
• Work with customer IT/security teams to accelerate Authority to Operate (ATO) and production go-lives per DoD IL5/IL6 and other regulatory frameworks.
• Share lessons learned with the broader Salesforce community to shape playbooks, prototypes, and reusable assets for government innovation.
• Partner with mission stakeholders to translate operational priorities into actionable technical roadmaps and Salesforce solutions aligned with agency strategy.

What We're Looking For

We’re looking for a builder, a problem solver, and a mission-first engineer with a passion for public service. The ideal candidate brings:

• 3-7 years of experience in software engineering, solutions architecture, or systems integration.
• Strong background in Computer Science or a related engineering discipline.
• Proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex).
• Proven track record of hands-on, end-to-end delivery of high-quality, scalable production solutions in a professional environment.
• Hands-on experience building solutions with AI/LLM technologies, including integrating LLMs, applying AI orchestration frameworks, and prompt engineering techniques.
• Experience with data integration, API design, ETL, and AI/ML model deployment.
• Familiarity with analytics, data warehouses, and operational dashboards (e.g. Tableau, CRM Analytics, Snowflake).
• Experience working in or adjacent to secure environments.
• Ability to work in ambiguous, fast-moving environments with high levels of independence.
• Strong communication skills, capable of engaging directly with users, executives, and engineers, with a collaborative mindset, bias for action, and customer obsession.
• Ability to travel 25-50% of the time, as needed to customer sites.
• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
• Eligible for a US Security Clearance.

Preferred Qualifications

• Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.
• Background in defense/aerospace industries or operational military/logistics experience.
• Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.
• Direct experience with the Salesforce platform, including configuration, customization, and development.
• Experience with Salesforce Data Cloud and/or Agentforce platform.
• Experience developing conversational AI solutions within regulated industries.
• Salesforce platform certifications (e.g., Administrator, Platform Developer I, Architect, Agentforce Specialist).

LI - Y

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $96,300 - $313,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role. ​

Candidates interested in the Hawaii location must be based in Oahu.

PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.

About the Role:

At Salesforce, we believe technology should serve the greater good—powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a Deployment Strategist to join our elite Public Sector team and play a pivotal leadership role, focused on driving the successful adoption and strategic implementation of Salesforce solutions for our mission-critical work across the U.S. Department of Defense, Intelligence Community, Aerospace & Allied Nations.

The Missionforce Deployment Strategist is a trusted advisor and the primary front-facing contact for our most strategic national security and allied defense programs. This role is less about hands-on technical execution and more about solutioning, strategic oversight, and executive relationship management. You will work directly with mission owners to help define and steer their Salesforce strategy and roadmap, bridging their strategic needs with our cutting-edge capabilities across AI, enterprise business systems, analytics, and logistics.

A Deployment Strategist will deeply understand our customers' most complex business problems, facilitating workshops, like agent design and jobs-to-be-done, to craft innovative and impactful solutions that leverage our Salesforce platform. You will be instrumental in addressing organizational readiness for AI adoption, guiding customers through the necessary changes to maximize their investment.

Mission Impact:

• Strategic Solutioning & Design Leadership: Lead the analysis and strategic design of Salesforce solutions for our U.S. Department of Defense, Intelligence Community, Aerospace & Allied Nations customers, leveraging Data Cloud, Flows, and Salesforce APIs. Synthesize complex business challenges into clear, actionable solution architectures and strategic deployment plans, focusing on business impact rather than technical execution.
• Deployment Ownership & Program Management: Provide comprehensive oversight for the successful deployment of Salesforce solutions, ensuring seamless integration with existing customer infrastructure. Monitor project progress, identify potential roadblocks, and strategically guide the optimization for long-term reliability, scalability, and security, including the establishment and governance of agent behavior guardrails.
• Executive Customer Relationship Management: Serve as the primary front-facing contact for Salesforce deployments, building and nurturing strong, trust-based relationships with high-level government personnel and key customer stakeholders. Act as a strategic partner, deeply understanding their operational challenges and strategic goals, and presenting proposals that drive measurable value and adoption.
• Improve Efficiency, Mission-Readiness, and Trust, helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.
• Facilitation & Workshop Leadership: Design and lead interactive facilitation and workshopping sessions, such as agent design workshops and jobs-to-be-done analysis, to collaboratively define optimal AI solutions and drive alignment across customer teams.
• Trusted Technical & Strategic Partner: Embed deeply with client teams in classified and unclassified environments to truly grasp their operational challenges and strategic goals. Act as a primary technical advisor, providing expert guidance and presenting results and proposals that drive measurable value and adoption.
• Conversation Design & User Experience: Apply foundational Conversation Design skills to guide the creation of intuitive, effective, and user-centric conversational AI experiences.
• Organizational Readiness & Change Management: Assess customer organizational readiness for AI adoption and guide them through necessary process transformations and reengineering to maximize the benefits of intelligent agents.
• Product Evolution & Strategic Feedback: Serve as a vital feedback loop between customers and internal product/engineering teams. Field observations will directly influence future product enhancements, help shape the strategic direction of our platform, and contribute to broader scalable product improvements.
• AI Strategy & Responsible AI: Lead discussions around AI strategy and roadmapping for customers. Drive the adoption of foundational Responsible AI principles, including risk mitigation, bias and toxicity testing, and the setup of robust guardrails to ensure ethical and safe AI usage.

Required Qualifications:

• 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments, with a proven track record of leading successful, impactful enterprise-level projects.
• Understanding of the Salesforce platform and ecosystem.
• Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management.
• Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach.
• Demonstrated entrepreneurial spirit, a "get-things-done" attitude, and a relentless focus on fast delivery and measurable customer impact.
• Excellent collaboration and communication skills (written and verbal), with the ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into strategic requirements.
• Proven experience managing executive customer relationships in a strategic advisory or consulting role.
• Demonstrated AI consulting abilities from experience in conversation design, responsible AI practices, and prompt engineering.
• Experience working in or adjacent to secure environments.
• Ability to travel 25-50% of the time, as needed to customer sites.
• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
• Eligible for a US Security Clearance

Preferred Qualifications:

• Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.
• Background in defense/aerospace industries or operational military/logistics experience.
• Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.
• Experience with Salesforce Data Cloud and/or Agentforce platform.
• Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance).
• Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist).
• Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds).
• Experience with AI/ML concepts beyond LLMs, such as natural language processing.

LI-Y

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $365,200 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a Lead AI Engineer, Agent Systems to join the Salesforce AI Research Incubation Team.
In this role, you will design and build production-grade AI agent systems that translate cutting-edge research into scalable, reliable platform capabilities.
You will work closely with AI researchers, platform engineers, and product teams to develop agent orchestration frameworks, tool integration, and runtime control systems. This role focuses on system-level intelligence, not on inventing new models, but on making AI agents robust, observable, and controllable in real-world environments.
This is a lead-level individual contributor role with strong technical ownership and cross-team influence.

Key Responsibilities
- Design and build AI agent systems, including agent lifecycle management, orchestration, and execution control.
- Develop scalable pipelines for tool invocation, agent planning, memory, and state management.
- Collaborate with AI researchers to operationalize research outputs into reliable agent behaviors.
- Define and enforce best practices for agent reliability, safety, observability, and cost control.
- Lead the design of APIs and services supporting agent runtime and coordination.
- Drive architectural decisions for agent frameworks and integrations across AI services.
- Troubleshoot complex system-level issues involving agent behavior, performance, or failure modes.
- Mentor engineers and provide technical leadership within the AI engineering organization.

Required Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- 5+ years of experience in backend or distributed systems engineering, with increasing technical ownership.
- Strong proficiency in Python, with experience designing complex backend services.
- Experience building production systems involving LLMs, AI services, or agent-like workflows.
- Deep understanding of RESTful APIs, service-oriented architectures, and system scalability.
- Experience with cloud platforms (AWS, GCP) and containerized environments (Docker, Kubernetes).
- Strong debugging skills across distributed systems, including logs, traces, and metrics.
- Excellent communication skills and the ability to collaborate across research and engineering teams.

Preferred Qualifications
- Hands-on experience with AI agent frameworks, workflow engines, or orchestration systems.
- Familiarity with RAG systems, vector databases, or memory architectures.
- Experience implementing safety guardrails, policy enforcement, or AI observability.
- Exposure to event-driven architectures and message queues (Kafka, RabbitMQ).
- Prior experience in a research-adjacent or incubation environment.

Why Join Us?
- Build next-generation AI agent systems in collaboration with world-class AI researchers.
- Own core agent infrastructure that directly shapes how AI is used across products.
- Work on complex, high-impact systems at the frontier of applied AI.
- Competitive compensation, benefits, and strong career growth opportunities.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a Lead AI Engineer to shape the technical foundations of Salesforce’s Agentic Enterprise product suite. In this role, you will develop agentic retrieval and AI skills, leveraging cutting-edge AI, GraphRAG, and multi-agent architectures. You will collaborate with data engineers, product managers, and data scientists to execute the product roadmap, building scalable, high-impact solutions that redefine what’s possible in Agentforce.

You will be a technical thought leader, translating innovative AI concepts into production-ready systems that power next-generation agentic experiences.

Responsibilities

Architect Agentic Systems

• Design and implement new features and functions across the app ecosystem in partnership with Product Managers and data engineers.
• Build scalable agentic AI architectures for MCP servers and multi-agent environments.

Implement Advanced Retrieval

• Design RAG and GraphRAG pipelines to ensure agents are grounded in accurate, high-context, and real-time data.
• Optimize retrieval strategies for enhanced agent performance and responsiveness.

AI Orchestration & Integration

• Develop infrastructure that delivers seamless, responsive AI experiences for internal and external users.
• Integrate Salesforce technologies and open-source tools to create the enterprise agentic data foundation.

Operationalize AI Research

• Collaborate with Data Scientists to translate evaluation metrics into scalable, production-grade services.
• Establish frameworks to continuously measure and improve agent performance.

Engineering Excellence

• Define and enforce coding standards, testing strategies, and best practices to maintain high-quality, high-performance systems.
• Produce strategic technical documentation that captures architecture, product strategy, and implementation details.

Qualifications

Education & Experience

• Bachelor’s or Master’s degree in Computer Science, AI, Information Technology, or related fields.
• 8+ years of proven experience as a full-stack software engineer, developing robust web and AI-enabled applications.

Technical Expertise

• Strong knowledge of embedding models, LLM grounding, and agentic AI skills development.
• Familiarity with the Salesforce ecosystem, Agentforce, and pro-code tools such as Heroku.
• Hands-on experience with NoSQL and Graph databases (Neo4j, MongoDB, Cassandra, Redis) and vector databases (Milvus, Pinecone).
• Proficient in back-end development using Python, Java, or similar languages and server-side frameworks.
• Skilled in version control (Git) and CI/CD pipelines for production deployment.

Strategic & Analytical Skills

• Ability to translate complex AI research into actionable engineering solutions.
• Strong problem-solving skills and the ability to think strategically about emerging AI technologies.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Team

Data Platform Services (DPS) is the engineering heartbeat of Salesforce’s internal data ecosystem. We own the Enterprise Data Platform—the unified stack connecting Data 360 (Data Cloud), Snowflake, Tableau, and MuleSoft. Our mission is to accelerate Salesforce’s evolution into an Agent-first enterprise by building paved paths that allow teams to autonomously build trusted data products. We operate as Customer Zero, pushing our own technology to its absolute limits to prove that a converged, forward-looking architecture drives superior enterprise outcomes.

About the Role

We are seeking a visionary Sr. Director of Platform Engineering to lead the Data 360 (Data Cloud) and Visualization portfolios. This is a strategic software engineering role. You will be responsible for treating our internal data platform as a product, enforcing software engineering rigor (CI/CD, automated testing, Infrastructure-as-Code) to eliminate manual toil and fragility.

You will act as the lead for the Customer Zero vision, defining how Data360 should evolve to meet the extreme scale, security, and interoperability requirements of a large enterprise like Salesforce . You will bridge the gap between internal business requirements and the external product roadmap, ensuring that Salesforce Data360  is battle-tested and enterprise-ready.

Key Responsibilities

Platform Engineering & DevOps Maturity (CI/CD & Automation)

• Automated SDLC: Lead the transition from manual, high-privilege production deployments to a fully automated CI/CD Platform Service. Architect pipelines that reduce deployment times from hours to minutes using modern DevOps tooling.
• Test Automation Strategy: Enforce a "Test-Driven" culture for data products. Implement automated regression testing, data quality monitoring (Monte Carlo), and performance benchmarking to catch regressions before they hit production.
• Infrastructure as Code (IaC): Treat infrastructure configuration (Data Spaces, Data Streams, Identity Resolution rules) as code. Ensure all environment configurations are version-controlled, reproducible, and drift-resistant.
• Governance as Code: Embed governance policies (classification, PII detection, retention) directly into the deployment pipeline, ensuring compliance is automated rather than audited manually.

Data 360 Vision & Product Leadership (Customer Zero)

• Product Evolution Partner: Act as the primary engineering counterpart to the Data Cloud Product (T&P) leadership. Use our internal implementation (E360/C360) to validate features like Vector Search, Hybrid Search, and BYOL at massive scale (600M+ records) before General Availability.
• Enterprise Architecture Vision: Define the "North Star" architecture for Enterprise Data Cloud, specifically addressing High Availability (Tier 1a) and Disaster Recovery (15-minute RTO) requirements that enterprise customers demand.
• Feedback Loops: Institutionalize structured feedback loops (QBRs, detailed bug logs, scale testing results) to directly influence the product roadmap, ensuring the platform supports complex enterprise use cases like Zero Copy and Data Mesh.

Visualization Platform Modernization

• Tableau Cloud & Unified Analytics: Lead the engineering strategy for Tableau Next and Unified Analytics, harmonizing the semantic layer across CRM Analytics, Tableau, and Data Cloud to create a single source of truth for metrics.
• Performance & Reliability: Work closely with the Ops Org to ensure that the platform is set up to support Tier 1 Service Level Objectives (SLOs) for the analytics platform (e.g., >99.9% uptime). Automate the detection and cleanup of unused content to optimize cost and performance.

Operational Excellence & Security

• Tier 1a Mission Criticality: Work with Ops Org to Operationalize Data 360 as a Tier 1a platform capable of supporting 24/7 Agentic workloads. Establish a "Follow the Sun" SRE practice with a target Mean-Time-To-Detect (MTTD) of 15 minutes.
• Zero Trust Security: Enforce a "Deny-by-Default" security posture. Implement Attribute-Based Access Control (ABAC) across all Data Spaces and achieve 100% stewardship and classification for high-risk assets.

What We’re Looking For

• Engineering Leadership: 15+ years of experience leading platform engineering teams with a strong focus on DevOps, CI/CD, and Test Automation in complex data environments.
• Salesforce  Data Cloud & Tableau Expertise: Deep technical understanding of the Salesforce ecosystem, specifically Data Cloud architecture (DLOs, DMOs, Identity Resolution) and how to optimize it for scale.
• Customer Zero Mindset: Proven ability to translate internal operational challenges into clear, actionable product requirements that shape external software roadmaps.
• Modern Data Architecture: Experience operationalizing Data Mesh principles, Lakehouse patterns (Iceberg), and Zero-Copy architectures.
• Change Agent: A track record of transforming "operations" teams into "platform engineering" teams—moving from ticket-based work to code-based self-service platforms.

Why It Matters

You are not just running a platform; you are building the reference implementation for the future of Salesforce. By solving the hardest engineering challenges internally—scaling CI/CD for Data Cloud, automating governance, and proving Tier 1a reliability—you pave the way for our customers to do the same. You will directly enable the Agentic Enterprise, ensuring that the data fueling our AI agents is trusted, timely, and resilient.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a Senior Lead Data Platform Engineer to drive the technical implementation of Trust and Data Governance within our Customer Success Data Platform. In this role, you will architect systems that ensure our product and customer data—both structured and unstructured—is reliable, compliant, and AI-ready. You’ll work at the intersection of data engineering, metadata management, and AI, building frameworks that empower our enterprise to innovate with confidence.

Our ideal candidate has extensive engineering experience, a strong track record of implementing data governance at scale, and a passion for enabling AI-ready data platforms.

What You’ll Do

1. Architect Governance for AI Readiness

• Define and execute the technical strategy for data trust, ensuring both structured metrics and unstructured datasets are AI-ready.
• Build and scale discovery capabilities and metadata frameworks so users can find and apply trusted datasets efficiently.
• Improve data quality through well-governed instrumentation and schema practices across the platform.

2. Metadata & Semantic Engineering

• Design and implement automated ways to expose data quality and usability metadata through knowledge graphs.
• Enable semantic understanding and automated reasoning to accelerate AI-powered application development.
• Manage metadata as a product, leveraging Graph Databases or ontology management tools to bridge raw data and AI agents.

3. Frameworks & Compliance

• Establish and maintain quality assessment frameworks, benchmarks, and automated reporting to align with global data standards.
• Implement technical controls for data retention, access, and classification.
• Ensure the platform meets rigorous external regulatory requirements, including GDPR, CCPA, and SOX.

4. Champion the Data Marketplace

• Operate the platform as a two-sided marketplace, supporting both data engineers producing data and application developers consuming it.
• Partner with users to understand pain points in data usability and build solutions that reduce time-to-find and time-to-use.

What We’re Looking For

Engineering Expertise

• 8+ years in data platform or infrastructure engineering, with experience in data streaming, telemetry, or observability domains.

Governance Mastery

• Proven track record implementing internal data policies (classification, access) and external regulations (GDPR, CCPA).

Technical Proficiency

• Deep knowledge of event-driven architectures, instrumentation schemas, Kafka, and real-time data pipelines.
• Hands-on experience with Graph Databases or Ontology management to support AI consumption.
• Experience in the Salesforce ecosystem (Data360, Agentforce, Service Cloud, etc.) is a plus.

Strategic Execution

• Ability to align technical roadmaps with industry trends and deliver high-impact features in complex enterprise environments.

Communication

• Exceptional skill in distilling technical complexity for diverse audiences and driving functional alignment.

Why Join This Team?

At Salesforce, we are shaping the future of business at the intersection of AI + Data + CRM. You will be at the heart of this mission, building the foundation of trust that enables our global customers to innovate and succeed. Join us to empower enterprise-scale AI initiatives with data you can trust.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role
We are seeking a Lead ML Engineer, LLM Post-Training Infrastructure to join the Salesforce AI Research Incubation Team. In this role, you will own the infrastructure and engineering systems that support LLM post-training, large-scale evaluation, and model deployment. You will build scalable, reliable
pipelines for training orchestration, rollout generation, reward and feedback pipelines, experiment management, and model iteration, helping translate research ideas into production-grade systems.

This is an engineering-first role focused on ML infrastructure, distributed systems, and training/evaluation workflows rather than developing new model architectures or algorithms. You will work closely with research scientists, agent engineers, and platform teams to operationalize post-training and feedback-driven learning methods into robust, reusable systems.This is a lead-level individual contributor role with deep ownership of model-facing infrastructure and strong cross-functional influence.

Key Responsibilities:
● Design, build, and maintain infrastructure for LLM post-training, evaluation, and
deployment.
● Own scalable pipelines for training orchestration, rollout generation, reward and
feedback processing, checkpointing, and experiment management.
● Build reliable systems for feedback-driven model improvement, including human or AI
feedback loops, large-scale offline evaluation, and regression detection.
● Partner closely with research scientists to turn new post-training methods into reusable
engineering workflows.
● Collaborate with agent engineers and platform teams to integrate training and evaluation
systems with production model and agent stacks.
● Optimize distributed training and inference workloads for reliability, throughput, cost
efficiency, and observability.
● Drive best practices for reproducibility, versioning, monitoring, deployment, and
operational excellence across ML systems.

Required Qualifications:
● 5+ years of experience in software engineering, ML systems, or distributed
infrastructure.
● Strong proficiency in Python and experience building production systems or large-scale
ML pipelines.
● Hands-on experience building infrastructure for model training, post-training, evaluation,
or serving.
● Experience designing reliable, scalable systems for distributed and GPU-based
workloads.
● Strong debugging skills across systems, pipelines, and model-facing failures.
● Experience building infrastructure for LLM post-training, including RLHF, preference
optimization, reward modeling, or related feedback-driven training workflows.
● Experience working cross-functionally with research scientists and engineers.
● Familiarity with cloud platforms (AWS, GCP) and containerized environments (Docker,
Kubernetes).

Preferred Qualifications:
● Experience with rollout systems, large-scale evaluation loops, or training data/feedback
pipelines.
● Familiarity with distributed training frameworks and modern ML infrastructure stacks.
● Experience supporting agent-based learning, simulation environments, or iterative model
improvement systems.
● Prior experience working closely with AI research or incubation teams.

Why Join Us?
● Own the systems that turn research models into production AI capabilities.
● Work at the intersection of AI research and large-scale engineering systems.
● Shape how models are trained, deployed, evaluated, and evolved.
● Competitive compensation, benefits, and strong long-term growth opportunities.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Lead Integration Engineer (ERP & Finance Systems)

We are looking for a technical leader to drive the architecture and evolution of our Finance Technology ecosystem, including Workday Financials, Accounting Center, and enterprise integrations.

This role is ideal for someone who combines deep engineering fundamentals with experience in ERP/finance systems, and is excited to modernize finance platforms using integration, automation, and AI-driven approaches.
You will lead a team of engineers and play a key role in shaping scalable, reliable, and future-ready finance systems, while partnering closely with Finance, Product, and Architecture teams.

Responsibilities

• Lead architecture and design of enterprise-grade finance platforms and integrations (Workday, ERP, and adjacent systems)
• Build and scale API-first, event-driven integration architectures across systems like Salesforce, banking platforms, and data platforms
• Translate finance and business requirements into robust, scalable technical solutions
• Drive engineering excellence across code quality, performance, security, and maintainability
• Mentor engineers and lead technical decision-making and architecture reviews
• Partner with cross-functional teams to deliver end-to-end solutions across Finance workflows
• Drive adoption of automation, AI, and modern engineering practices to improve efficiency and reliability
• Evolve frameworks, tooling, and integration patterns to support scalability and long-term growth

Required Skills

• 10–15+ years of software engineering experience, with strong background in enterprise platforms or ERP ecosystems
• Proven experience in a Technical Lead or senior engineering role
• Experience working with finance systems such as:
• Workday Financials, or similar ERP platforms
• Strong expertise in integration architecture:
• APIs, event-driven systems, middleware (MuleSoft, Boomi, Kafka, etc.)
• Solid programming background (Java, Python, or similar)
• Hands-on experience with Workday Financials or similar ERP platforms, with strong understanding of integration patterns across enterprise systems
• Experience building scalable, secure, and maintainable systems
• Strong stakeholder management and ability to influence technical direction

*Preferred Skills*

• Experience with modern integration tooling and automation frameworks
• Familiarity with CI/CD, DevOps, and cloud-native architectures
• Exposure to AI/ML or automation in enterprise workflows
• Experience in finance domain (R2R, P2P, Revenue, etc.)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

*About Salesforce*

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a Software Engineer (Senior Member of the Technical Staff) to join our growing Business Technology team. This is a key role in our BT Finance engineering team.

This is a hybrid role where one would spend time configuring, developing and testing Workday functionalities and integrations. In addition to Workday expertise, the individual should have knowledge of manually testing and expertise to leverage automation tools like Kainos.

You must have a solid background in Workday and other Finance applications with hands-on experience on Workday and a good understanding of industry best practices. You will be responsible for configuration, development and testing through all phases of the implementation lifecycle.

*Responsibilities:*

• Deliver Workday enhancements to support our Workday implementation, covering both functional and technical aspects.
• Closely work with the internal Workday support teams and business users to understand the business requirements, including working with 3rd party integrators.
• Participate in product and feature design sessions with developers, designers, product managers and business systems analysts.
• Develop Reports, Dashboards and Integrations using Workday tool sets.
• Build test automation that is effective, scalable and maintainable using tools such as  Kainos.
• Participate in and contribute to code reviews.
• Diagnose, track and manage quality issues to resolution.
• Ensure product quality meets stakeholder expectations and responsible for creating test plans, test cases, test execution, and defect reporting.