Production Support Engineering Cloud DevOps Engineer SMTS

Salesforce

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
San Francisco, CA
Salary
$148,500–$223,900 / yr
Employment
Full-time
Posted
4 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $161k
This role $186k
$107k $236k
below market most similar roles pay here above market

This role pays more than 70% of similar roles. Most pay $126,800–$195,769 — the blue band above. At the midpoint, this role pays about $186k versus about $161k for comparable roles.

Based on 240 similar postings.

Employer

About Salesforce

Salesforce is the world''s leading customer relationship management (CRM) platform, offering cloud-based software for sales, service, marketing, analytics, and application development. Industry: Enterprise Software & Cloud Computing

Salesforce currently has 221 open roles on FindRole.

Listed pay typically runs $148,500–$260,100 across 125 roles with salary data.

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At a glance

TL;DR · Production Support Engineering Cloud DevOps Engineer SMTS

JOB TITLE: Production Support Engineering - Cloud DevOps Engineer SMTS The Production Support Engineering team seeks a Cloud DevOps Engineer, Senior Member of Technical Staff (SMTS) to design, build, automate, and operate secure, scalable cloud infrastructure and production platforms. You will improve service availability and developer productivity by developing software, automation frameworks, scripts, and APIs to replace manual operations. Key responsibilities include maintaining Infrastructure as Code, managing CI/CD pipelines, and operating containerized workloads. You will utilize Python, Go, Java, Kubernetes, Docker, Terraform, CloudFormation, and Ansible to solve complex production issues. The role requires applying distributed-systems concepts like fault tolerance and scalability while using observability tools for metrics, logs, and traces. You will troubleshoot across networking, storage, and application layers to ensure high availability and reliability within a cloud-native environment.

What you'll do

  • Design, build, and operate secure, reliable, and scalable cloud infrastructure and production platforms.
  • Develop software, automation frameworks, scripts, and APIs using Python, Go, or Java to reduce manual operations.
  • Build and maintain Infrastructure as Code for repeatable provisioning and lifecycle management of cloud resources.
  • Develop and improve CI/CD pipelines to automate build, testing, security validation, and deployment processes.
  • Deploy and operate containerized workloads using Kubernetes or comparable cloud-native platforms.
  • Build and improve observability systems using metrics, logs, traces, dashboards, and alerts.
  • Diagnose production incidents using telemetry and system-level analysis to implement permanent fixes.
  • Identify repetitive operational activities and convert them into safe, testable, and maintainable automation.

What we're looking for

  • 6+ years of experience in a senior or lead role in Cloud DevOps engineering.
  • Experience designing, deploying, or operating production workloads on public cloud platforms like AWS, Azure, or GCP.
  • Experience developing production software in Core Java, Python, or another object-oriented programming language.
  • Experience with containerization and cloud-native technologies such as Docker and Kubernetes.
  • Experience with Infrastructure as Code and configuration automation using tools like Terraform, CloudFormation, Ansible, or Helm.
  • Experience building and maintaining CI/CD pipelines for automated build, test, deployment, and release workflows.
  • Experience with production observability using logs, metrics, traces, dashboards, and alerting platforms.
  • Experience with Site Reliability Engineering (SRE) practices (preferred).

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