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Active Keyword: Service Desk Remove filter Clear all

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SME Service Desk Analyst (Tier 1)

Leidos

Alexandria, VA 16 days ago $105,300–$190,350
Actively hiring Competitive pay
ITSM CASP+ Security+ DoD 8570/8140 Tier 1–3 service desk operations Knowledge base content SOPs FAQs Technical support Troubleshooting Automation Self-service solutions ITIL certification
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Senior Service Desk Analyst (Tier 1)

Leidos

Alexandria, VA 27 days ago $82,550–$149,225
Actively hiring Below market
ServiceNow JIRA Zendesk Terraform Ansible Python SQL Linux Windows VMware Cisco RHEL Ubuntu Docker Kubernetes AWS Azure GoogleCloud CI/CD Prometheus Grafana Security+ CySA+
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Senior Service Desk Analyst (Tier 1) - WDP

Leidos

Alexandria, VA 27 days ago $82,550–$149,225
Actively hiring Below market
ServiceNow JIRA Zendesk Trello SLAs KPPs ITSM Security+ CySA+ Linux Windows Active Directory SQL Python PowerShell REST APIs JSON XML Git Confluence Tableau Prometheus
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Senior Service Desk Analyst (Tier 1) - WDP

Leidos

Alexandria, VA 27 days ago $82,550–$149,225
Actively hiring Below market
ITSM Security+ CySA+ SLAs KPPs Service Desk Knowledge Base SOPs FAQs DoD 8570/8140 Secret Clearance
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Senior Service Desk Analyst (Tier 1) - WDP

Leidos

Alexandria, VA 27 days ago $82,550–$149,225
Actively hiring Below market
ServiceNow JIRA Confluence Zendesk Terraform AWS Azure Google Cloud Platform Python SQL Linux Windows ITIL CI/CD Prometheus Grafana Security+ CySA+
Save

SME Service Desk Analyst (Tier 1) Lead - WDP

Leidos

Alexandria, VA 29 days ago $105,300–$190,350
Actively hiring Below market
ServiceNow JIRA Confluence Zendesk SLAs KPIs User Support Operations Plan (USOP) Automation Self-service solutions FAQs Knowledge base Chatbots Agile methodologies SAFe Incident response DoD 8570/8140 certification
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SME Service Desk Analyst (Tier 1) Lead - WDP

Leidos

Alexandria, VA 29 days ago $105,300–$190,350
Actively hiring Below market
ServiceNow JIRA Confluence SLAs KPIs User Support Operations Plan (USOP) Automation Self-service solutions FAQs Knowledge base Chatbots Agile methodologies SAFe Incident response DoD 8570/8140
Save