This role pays less than
81%
of similar roles. Most pay
$107,003–$155,900
— the shaded band above.
At the midpoint, this role pays about
$98k
versus about
$131k
for comparable roles.
Based on 240 similar postings.
Employer
About Invenergy
Invenergy is a leading independent power generation and storage company developing, owning, and operating renewable energy projects including wind, solar, natural gas, and energy storage facilities. Industry: Renewable Energy
Invenergy currently has
14 open roles
on FindRole.
Listed pay typically runs
$125,000–$155,000
across 14 roles with salary data.
Support Administrator, SNOC/Service Desk serves as the final point of escalation for Service Desk incidents while supporting both IT and OT systems within a Microsoft Windows-based environment. The role involves managing complex incident resolutions across enterprise systems and remote sites, participating in change management processes, and developing support knowledge bases. Day-to-day responsibilities include monitoring 24x7 operations, responding to system alerts, performing triage, and coordinating with server, network, security, and application teams to ensure system stability. The position requires proficiency in Microsoft 365, server and workstation operating systems, and experience with incident management and troubleshooting. This role specifically addresses the technical challenges of maintaining control center operations and ensuring continuous availability for power infrastructure systems through proactive monitoring, structured shift handoffs, and active participation in a two-person incident response model during critical outages.
Microsoft Windows
Microsoft 365
Windows Server
IT
OT
Incident Management
Troubleshooting
Change Management
Networking
Systems Infrastructure
ITIL
CompTIA
Linux
Windows Server
VMware
KVM
Ansible
PowerShell
Bash
Python
AWS GovCloud
Azure Government
Docker
Git
Jenkins
STIG
RMF
ACAS
Active Directory
DNS
DHCP
PKI
Microsoft Windows
Virtual Desktop Infrastructure (VDI)
Citrix
SCCM
SMS
Thin Client
Desktop Image Management
Security+
CASP
ITIL v4
VOIP
Print Server
System Backup