Systems Quality and Reliability Lead

What you'll do

• Own and manage RMA and FA debug and root-cause analysis for AI/ML products.
• Lead debug and root-cause analysis of field RMAs in collaboration with engineering teams.
• Scale root cause FA capabilities and create FA result reports using standard 8D processes.
• Analyze RMA and repair data to identify trends and drive quality alerts and mitigation plans.
• Oversee hardware quality performance by monitoring metrics like RMA rates, MTBF, and Reliability Ratio.
• Manage operational performance of FA at contract manufacturers to ensure key performance indicators are met.
• Oversee the setup of new products into Failure Analysis operations.

What we're looking for

• BS/MS in EE, Physics, or a related degree or equivalent experience.
• 8+ years of hands-on systems test and/or validation engineering experience.
• Proven hands-on management and leadership experience.
• Competence using lab equipment such as oscilloscopes, logic analyzers, and power analyzers.
• Experience with enabling reliability tests such as HTOL and quality tests such as Burn in.
• Working knowledge of FA techniques and tools such as FIB, SEM, TDR, VNA, and CSAM (preferred).
• Strong knowledge of Fault isolation techniques such as OBIRCH, DLS/LADA, LVP, and LVI.
• Proficiency with high-speed interfaces (SerDes, PCIe, DDR) and programming languages like Python, PERL, or C++ on UNIX/Linux.