The Sr. Mgr, Field Service joins the Customer Support Business Group to manage technical and administrative support activities for critical equipment and processes. This role involves coordinating installation, repair, preventive maintenance, and engineering change upgrades at client sites while ensuring accurate record-keeping and system maintenance. The manager serves as a senior representative for the Central Flexible Workforce team, overseeing site-level performance metrics including safety, cost, and quality. Key responsibilities include demand forecasting, headcount planning, resource escalation management, and talent development to build high-performing service teams. The position requires strong leadership in operational excellence, stakeholder engagement, and compliance with environmental and regulatory standards. Candidates must possess a bachelor’s degree or equivalent and 6-8 years of management experience to navigate the complexities of large-scale equipment lifecycle solutions and technical problem resolution for key accounts.
Semiconductor Manufacturing
Etch
Software Systems
Networking
Wireless Networking
Troubleshooting
Process Optimization
Technical Training
Product Development