The Senior Manager of Field Service is a key leadership role within Lam’s Central Flexible Workforce team in Boise, Idaho, focusing on Tier 1 Account Teams. This senior-level position involves strategic planning and operational excellence to ensure seamless service delivery for customers while fostering a culture of accountability and continuous improvement. Daily responsibilities include managing resource readiness, performance metrics, and financial operations, ensuring compliance with safety and quality standards. The ideal candidate will have experience in engineering or technical program management and possess strong leadership, communication, and collaboration skills. They must be adept at demand forecasting, talent development, and customer engagement to drive successful site-level operations within a high-tech manufacturing environment.