Manager, Field Process

Lam Research

Confirmed live today Trusted

Hybrid

Quick summary

Work type: Hybrid
Location: McKinney, TX
Posted: 69 days ago
Freshness: Confirmed live today
Closes: Feb 15, 2027
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $189k

$139k $233k

below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $154,200–$223,450.

Based on 240 similar postings.

Employer

About Lam Research

Lam Research Corporation is a leading American supplier of wafer-fabrication equipment and services to the global semiconductor industry.

Lam Research currently has 137 open roles on FindRole.

Listed pay typically runs $114,000–$253,000 across 82 roles with salary data.

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At a glance

TL;DR · Manager, Field Process

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Mgr, Field Process joins the Customer Support Business Group to oversee technical support for customers throughout their equipment lifecycle. This role involves supervising field engineers, technicians, and support specialists who diagnose, troubleshoot, and repair complex electro/mechanical equipment, sophisticated computer systems, software systems/applications, and networking or wireless networking systems. You will manage personnel who address situations where standard procedures fail to isolate or fix problems in non-functioning equipment or software. Key responsibilities include establishing communication lines with design engineering and software development regarding reliability and maintenance issues, ensuring engineers stay current with new releases, and participating in customer installation and training programs. The role requires 4-6 years of supervisory experience to manage the technical support of critical equipment and processes while selecting and developing personnel to ensure efficient function.

Skills

electro/mechanical equipment Computer Systems Software Systems Networking Wireless Networking Troubleshooting Software Development

What you'll do

Oversee technical support for customers involving complex electro-mechanical, computer, software, and networking systems.
Supervise engineers responding to complex equipment and software failures where standard procedures have failed.
Establish and maintain communication lines with design engineering and software development regarding reliability and maintenance.
Ensure all engineers remain current with the latest product upgrades and new releases.
Select, develop, and evaluate personnel to ensure the efficient operation of the support function.
Participate in customer installation and training programs as needed.

What we're looking for

Bachelor's degree or equivalent.
4-6 years of supervisory experience.
Experience overseeing technical support for complex electro/mechanical equipment, computer systems, software, or networking systems.
Experience supervising engineers in diagnosing, troubleshooting, and repairing non-functioning equipment or software.
Ability to establish and maintain communication with design engineering and software development teams.
Experience selecting, developing, and evaluating personnel.

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