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This listing doesn't post a salary. Most similar roles pay
$117,698–$163,187.
Based on 240 similar postings.
Employer
About Cardinal Health
Cardinal Health is a global healthcare services and products company specializing in pharmaceutical distribution, medical products, and supply chain solutions for healthcare providers and pharmacies. Industry: Healthcare Distribution & Services
Cardinal Health currently has
74 open roles
on FindRole.
Listed pay typically runs
$96,300–$151,360
across 28 roles with salary data.
The Senior Analyst, IT Client Services joins the IT Client Services team to oversee the development, delivery, and operation of computing and information services. This role provides Tier 1-3 virtual and physical support for software, hardware, conference room technology, warehouse technology, servers, networks, and enterprise systems. You will diagnose and resolve unique problems with operating systems, configure and deploy workstations, laptops, printers, and mobile devices, and manage asset inventory. Key technologies include Windows 10, Windows 11, Citrix, Microsoft W365, AWS desktops, Android, and SOTI. You will also support warehouse technologies like Zebra printers and RF scanners. The role solves technical issues within a manufacturing and warehouse environment, requiring knowledge of network topology, TCP/IP protocols, and desktop-based security methodologies to ensure functional systems.
Provide Tier 1-3 virtual and physical support for software, hardware, and network issues.
Diagnose and resolve unique problems with hardware, software, and operating systems.
Configure, deploy, and maintain workstations, laptops, printers, mobile devices, and telecommunications equipment.
Install, remove, and configure hardware and software components for end users.
Troubleshoot warehouse technologies including laser printers, wearable terminals, and RF scanners.
Manage hardware and software assets through regular inventory and tracking.
Address user tickets within documented service levels via in-person, phone, or remote methods.
Provide after-hours and weekend support as needed to ensure system functionality.
What we're looking for
2-4 years of experience.
Bachelor's degree in a related field or equivalent work experience (preferred).
Experience supporting multi-platform environments including Windows 10, Windows 11, Citrix, Microsoft W365, AWS desktops, Android, and SOTI (preferred).
Detailed knowledge of PC hardware, operating systems, network configuration, server interaction, diagnostics, and troubleshooting (preferred).
Working knowledge of hardware builds, configurations, compatibility, upgrades, diagnostics, and desktop-based security methodologies (preferred).
Working knowledge of warehouse technologies such as laser printers, Zebra printers, wearable/handheld terminals, and IWD/RF scanners (preferred).
Understanding of basic network topology, Ethernet, Wireless, and TCP/IP protocols (preferred).
Experience supporting manufacturing, automation, or warehouse environments (preferred).
Windows10
Windows 11
Microsoft W365
MS Entra
Android
SOTI
TCP/IP
Ethernet
Wireless
Network Configuration
PC Hardware
Server Interaction
Diagnostics and Troubleshooting
Asset Management
Warehouse Technology
IWD/RF Scanners
Desktop-based Security Methodologies
Audio Visual systems
Video Switching
Vizrt
Tricaster
BlackMagic Design
Adobe Premiere
After Effects
Zoom
NDI
Dante
IP Protocols
Networking
Video Broadcast
PTZ camera s
Asset Management
ITSM
ServiceNow
Generative AI
AI
Prompt Engineering
Process Mining
Agentic AI
IT Service Management
Data Analysis
Process Automation
Risk Management
Now Assist
Employee Center
Service Catalog