Senior Analyst, IT Client Services

Cardinal Health

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Dublin, OH
Employment
Full-time
Posted
9 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

How this pay compares to similar roles

Similar $140k
$97k $172k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $117,698–$163,187.

Based on 240 similar postings.

Employer

About Cardinal Health

Cardinal Health is a global healthcare services and products company specializing in pharmaceutical distribution, medical products, and supply chain solutions for healthcare providers and pharmacies. Industry: Healthcare Distribution & Services

Cardinal Health currently has 74 open roles on FindRole.

Listed pay typically runs $96,300–$151,360 across 28 roles with salary data.

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View all roles at Cardinal Health

At a glance

TL;DR · Senior Analyst, IT Client Services

The Senior Analyst, IT Client Services joins the IT Client Services team to oversee the development, delivery, and operation of computing and information services. This role involves providing Tier 1-3 virtual and physical support for software, hardware, warehouse technology, and enterprise systems. You will resolve user requests, coordinate with internal and external resources, and manage end-user productivity platforms. Key responsibilities include performing assessments to anticipate customer needs, managing asset lifecycles, and leading large-scale meetings as a V1 role. You will utilize technologies including Zoom, Adobe Premiere, After Effects, and Vizrt/Tricaster ecosystems. The position requires expertise in live video switching, distribution, IP protocols like NDI and Dante, and complex audio-visual wiring. You will solve technical problems to ensure seamless communication across the organization.

What you'll do

  • Provide Tier 1-3 virtual and physical support for software, hardware, and enterprise systems.
  • Resolve escalated user requests by coordinating with internal and external resources.
  • Manage and maintain end-user productivity platforms, virtual environments, and collaboration toolsets.
  • Acquire, install, and upgrade PC components, software, and hardware assets.
  • Lead video switching and distribution for large meetings and corporate town hall events.
  • Implement and maintain audio-visual systems and video broadcast technologies.
  • Train less experienced team members on video technologies and technical procedures.
  • Work with vendors on product selections to enhance team capabilities and infrastructure.

What we're looking for

  • 2-4 years of experience.
  • Bachelor's degree in a related field or equivalent work experience (preferred).
  • Ability to lift 50 to 75 pounds.
  • Ability to be on your feet up to 8 hours a day.
  • Knowledge of audio-visual hardware/software and experience leading corporate town hall events (preferred).
  • Knowledge of Vizrt/Tricaster, BlackMagic Design, live video switching, and video broadcast (preferred).
  • Proficiency in video editing using Adobe Premiere and After Effects (preferred).
  • Knowledge of IP protocols, networking concepts, and complex AV wiring/installation (preferred).

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