PC Network Support Technician 4

Northrop Grumman

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Quick summary

Work type
On-site
Location
Oklahoma City, OK
Employment
Full-time
Posted
10 days ago
Freshness
Confirmed live today

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Salary context

How this pay compares to similar roles

Similar $163k
$111k most similar roles pay here $206k

This listing doesn't post a salary. Most similar roles pay $129,556–$197,131.

Based on 240 similar postings.

Employer

About Northrop Grumman

Northrop Grumman is a leading global aerospace and defense technology company providing systems in autonomous systems, cyber, C4ISR, space, strike, and logistics. Industry: Aerospace & Defense

Northrop Grumman currently has 396 open roles on FindRole.

Listed pay typically runs $119,600–$184,200 across 241 roles with salary data.

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At a glance

TL;DR · PC Network Support Technician 4

PC Network Support Tech 4 joins the Classified Solutions team to support information system lifecycle activities within a classified environment. This role serves as a team lead, providing technical leadership, coaching, and coordination for a group of technicians while managing the ticket queue independently. Daily responsibilities include performing network diagnostics, resolving hardware and software issues, managing assets in tracking systems, and coordinating with server administrators and network engineers to resolve complex problems. The position requires proficiency in Microsoft Windows Desktop Operating Systems, Active Directory, LAN/WAN networking, and Microsoft Office Product Suites. Candidates must possess a Security+ certification or higher. The work involves maintaining secure infrastructure, remediating data spillage incidents, and ensuring all hardware and software installations comply with strict security regulations and protocols to support critical mission-oriented information systems.

What you'll do

  • Provide technical leadership and coaching for a team of PC Network Support Technicians.
  • Resolve hardware, software, network, and telecommunications issues for internal and external customers.
  • Act as an escalation point for complex OS, server, or network level problems.
  • Manage user accounts, perform password resets, and enforce security policies using Active Directory.
  • Maintain accurate inventory records for all hardware assets in the tracking system.
  • Complete required paperwork to satisfy security regulations regarding equipment installation and retirement.
  • Remediate classified or unclassified data spillage incidents in coordination with Security teams.
  • Perform physical tasks including moving equipment up to 50 pounds and conducting on-site user support.

What we're looking for

  • Must possess a High School diploma and 6 years of experience, an Associate's degree and 4 years of experience, or a Bachelor's degree and 2 years of experience.
  • Must have a current U.S. Government Secret clearance with the ability to obtain a Top Secret clearance and access to Special Programs.
  • Must possess a Security+ certification or higher.
  • Experience in Microsoft Windows Desktop Operating Systems, Active Directory, LAN/WAN networking, and Microsoft Office Product Suites is required.
  • U.S. Citizenship is required.
  • Experience with IT hardware in a classified environment (preferred).
  • Active Top Secret, TS/SCI, SAP/SAR access, or Polygraph (preferred).
  • Current HW/SW Vendor Certifications; experience with SCCM, PowerShell, VMware VDI, and ticketing systems like ServiceNow or JIRA (preferred).

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