Manager, ServiceNow Platform

Cardinal Health

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Salary
$123,400–$176,300 / yr
Posted
23 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $188k
This role $150k
$111k most similar roles pay here $237k

This role pays less than 82% of similar roles. Most pay $155,800–$220,225 — the shaded band above. At the midpoint, this role pays about $150k versus about $188k for comparable roles.

Based on 240 similar postings.

Employer

About Cardinal Health

Cardinal Health is a global healthcare services and products company specializing in pharmaceutical distribution, medical products, and supply chain solutions for healthcare providers and pharmacies. Industry: Healthcare Distribution & Services

Cardinal Health currently has 36 open roles on FindRole.

Listed pay typically runs $94,900–$135,600 across 32 roles with salary data.

Most-posted roles

View all roles at Cardinal Health

At a glance

TL;DR · Manager, ServiceNow Platform

Manager, ServiceNow Platform joins the Software & Information Platforms team to lead the strategy, governance, reliability, and evolution of the enterprise ServiceNow core platform. This role serves as a primary leader responsible for ensuring the shared foundation is secure, scalable, and upgradeable while championing modernization through automation and reduced technical debt. A critical focus involves enabling enterprise AI capabilities, including Now Assist, AI Agents, and intelligent automation. The manager oversees a high-performing organization, manages multi-year roadmaps, and leads a globally distributed team. Key technical competencies include ServiceNow administration, architecture, security, integrations, APIs, App Engine, and the Automated Test Framework. Candidates should possess expertise in CI/CD, DevOps, and ITIL frameworks while navigating complex requirements for a regulated environment to solve challenges related to platform scalability and advanced AI integration across various business units.

What you'll do

  • Develop and maintain a multi-year strategy and roadmap for the ServiceNow core platform.
  • Lead the adoption and governance of shared AI capabilities like Now Assist and AI Agents.
  • Ensure the ServiceNow foundation is reliable, secure, scalable, and easy to upgrade.
  • Drive modernization by reducing technical debt and manual effort through automation and self-service.
  • Manage and develop a high-performing team of ServiceNow specialists and engineers.
  • Oversee platform engineering, operations, and delivery in coordination with offshore partners.
  • Establish platform governance, standards, and a Center of Excellence for innovation.
  • Translate complex technical topics into clear business outcomes and recommendations for stakeholders.

What we're looking for

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Technology, or a related field (preferred).
  • Significant experience managing a large enterprise platform, shared technology capability, or enterprise application organization (preferred).
  • Demonstrated experience leading ServiceNow core platform capabilities at enterprise scale (preferred).
  • Experience developing platform strategy, roadmaps, governance, operating models, and investment priorities (preferred).
  • Strong knowledge of ServiceNow administration, architecture, security, integrations, APIs, upgrades, App Engine, automation, and development standards (preferred).
  • Demonstrated exposure to generative AI, agentic AI, intelligent automation, or AI-enabled enterprise platforms (preferred).
  • Experience leading globally distributed teams and working with offshore leadership and delivery organizations (preferred).
  • Strong people leadership, stakeholder management, executive communication, prioritization, and change-leadership skills (preferred).

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