ServiceNow Platform Engineer

Invenergy

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Chicago, IL
Salary
$137,000–$160,000 / yr
Employment
Full-time
Posted
56 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $158k
This role $148k
$92k $222k
below market most similar roles pay here above market

This role pays less than 75% of similar roles. Most pay $146,150–$169,550 — the blue band above. At the midpoint, this role pays about $148k versus about $158k for comparable roles.

Based on 240 similar postings.

Employer

About Invenergy

Invenergy is a leading independent power generation and storage company developing, owning, and operating renewable energy projects including wind, solar, natural gas, and energy storage facilities. Industry: Renewable Energy

Invenergy currently has 18 open roles on FindRole.

Listed pay typically runs $134,000–$155,000 across 18 roles with salary data.

Most-posted roles

View all roles at Invenergy

At a glance

TL;DR · ServiceNow Platform Engineer

The ServiceNow Platform Engineer operates as a senior individual contributor within the Enterprise Platforms team, providing technical ownership of the ServiceNow platform. This role involves designing, configuring, and engineering solutions across ITSM capabilities, including Incident, Change, Request, CMDB, and Knowledge modules. The engineer will lead complex technical implementations, manage workflow designs, perform performance tuning, and provide Tier 3 support. Key responsibilities include managing platform upgrades, establishing operational discipline through monitoring and runbooks, and developing high-quality technical documentation. Required skills include scripting for business rules, script includes, and client scripts, as well as experience with REST/SOAP integrations and ITIL 4 practices. The role solves the business problem of ensuring a secure, scalable, and reliable platform that aligns with enterprise architecture and governance standards.

What you'll do

  • Own the technical and operational lifecycle of the ServiceNow platform, including roadmap execution, upgrades, and retirement decisions.
  • Design, configure, and engineer ServiceNow solutions for ITSM modules like Incident, Change, Request, and CMDB.
  • Lead complex technical implementations involving workflow design, scripting, integrations, data models, and performance tuning.
  • Serve as a senior technical authority providing Tier 3 support, root cause analysis, and long-term corrective actions.
  • Design and operate secure, compliant integrations between ServiceNow and upstream or downstream systems.
  • Establish platform operational discipline through monitoring, alerting, runbooks, release readiness, and change controls.
  • Analyze platform health metrics, including availability and technical debt, to provide insights to IT leadership.
  • Develop high-quality technical documentation, including platform standards, design patterns, and operational runbooks.

What we're looking for

  • Bachelor’s degree in computer science, information systems, engineering, or a related field.
  • 6+ years of experience in ServiceNow platform engineering, administration, or development roles.
  • 4+ years of hands-on experience designing, configuring, and supporting enterprise ServiceNow implementations.
  • 3+ years of experience providing Tier 2/3 platform support as a primary technical escalation point.
  • Strong scripting and configuration experience with business rules, script includes, client scripts, and workflows/flows.
  • Demonstrated ability to independently design, implement, and support complex ServiceNow solutions and integrations.
  • Strong documentation and communication skills to produce enterprise-grade technical documentation and influence stakeholders.

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