Lead Data Center Support Services Technician

Oracle

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Annapolis Junction, MD
Salary
$66,200–$132,400 / yr
Posted
30 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $175k
This role $99k
$49k most similar roles pay here $229k

This role pays less than 93% of similar roles. Most pay $139,200–$211,200 — the shaded band above. At the midpoint, this role pays about $99k versus about $175k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 366 open roles on FindRole.

Listed pay typically runs $102,300–$209,500 across 336 roles with salary data.

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At a glance

TL;DR · Lead Data Center Support Services Technician

Lead Data Center Support Services Technician leads complex data center hardware support services to ensure infrastructure resilience, reliability, and availability at scale. The role involves overseeing the lifecycle management of servers and components, managing break-fix operations, and performing advanced power distribution practices. This individual serves as the highest operational escalation point for incidents, leading cross-functional triage, root-cause analysis, and long-term corrective actions. Key responsibilities include governing large-scale network builds, designing site augmentations, and standardizing SOPs and MOPs across regions. The position requires expertise in hardware maintenance, network configuration, installation, and infrastructure automation to mitigate availability risks. Candidates must possess the skills to mentor teammates, manage vendor relations, and ensure compliance with safety and security protocols while managing complex technical troubleshooting for critical workloads within a high-scale data center environment.

What you'll do

  • Oversee the lifecycle management of servers and components to ensure high availability and performance.
  • Lead the planning, risk assessment, and execution of large-scale network builds and migrations.
  • Serve as the highest operational escalation point for complex incidents and root-cause analysis.
  • Govern adherence to safety protocols, site rules, and compliance requirements for all high-risk work.
  • Develop and implement automated workflows and improved triage playbooks to increase response speed.
  • Conduct post-incident reviews to identify and implement durable design changes across the fleet.
  • Mentor and coach technicians on advanced hardware interventions and power distribution practices.

What we're looking for

  • Must have 3 to 5+ years of experience in data center support services.
  • Must possess an active TS/SCI security clearance with polygraph.
  • Must be able to read, write, and speak English.
  • Experience leading complex data center hardware support, lifecycle management, and site augmentations.
  • Expertise in network configuration, installation, and large-scale migration governance.
  • Ability to lead cross-functional triage, root-cause analysis, and high-level technical escalations.
  • Proficiency in ensuring compliance with SOPs, MOPs, and physical security protocols.
  • Experience mentoring team members and improving operational processes through automation and documentation.

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