Lead Data Center Support Services Technician

Oracle

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Quick summary

Work type: On-site
Location: Annapolis Junction, MD
Salary: $66,200–$132,400 / yr
Posted: 78 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $171k

This role $99k

$49k $230k

below market most similar roles pay here above market

This role pays less than 89% of similar roles. Most pay $128,881–$212,493 — the blue band above. At the midpoint, this role pays about $99k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 917 open roles on FindRole.

Listed pay typically runs $102,300–$209,500 across 706 roles with salary data.

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At a glance

TL;DR · Lead Data Center Support Services Technician

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The Lead Data Center Support Services Technician leads complex hardware support services to ensure data center resilience, reliability, and availability at scale. This role involves designing and governing advanced change activities, driving standardization of SOPs and MOPs across regions, and serving as the highest operational escalation point for incidents. Key responsibilities include overseeing server lifecycle management, leading large-scale network builds and migrations, and performing root-cause analysis. The position requires expertise in power distribution practices, network configuration, cabling, and security control testing. The technician must partner with engineering and networking teams to automate workflows and mitigate availability risks. Candidates must possess an active TS/SCI security clearance with polygraph. This role solves critical infrastructure problems by maintaining high-quality documentation, ensuring safety compliance, and mentoring team members.

Skills

Hardware Maintenance Network Configuration root-cause analysis SOPs MOPs Automation

What you'll do

Oversee the lifecycle management of servers and components to ensure high availability and performance.
Lead the planning, risk assessment, and execution of large-scale network builds and migrations.
Serve as the highest operational escalation point for complex incidents and root-cause analysis.
Govern adherence to safety protocols, site rules, and compliance requirements for all high-risk work.
Develop and implement automated workflows and improved triage playbooks to increase response speed.
Conduct post-incident reviews to identify and implement durable design changes across the fleet.
Mentor and coach technicians on advanced hardware interventions and power distribution practices.

What we're looking for

Must have 3 to 5+ years of experience in data center support services.
Must possess an active TS/SCI security clearance with polygraph.
Must be able to read, write, and speak English.
Experience leading complex data center hardware support, lifecycle management, and site augmentations.
Expertise in network configuration, installation, and large-scale migration governance.
Ability to lead cross-functional triage, root-cause analysis, and high-level technical escalations.
Proficiency in ensuring compliance with SOPs, MOPs, and physical security protocols.
Experience mentoring team members and improving operational processes through automation and documentation.

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