Lead Data Center Support Services Technician

Oracle

Confirmed live today High trust

Quick summary

Work type: On-site
Location: Ashburn, VA
Salary: $66,200–$132,400 / yr
Posted: 82 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $170k

This role $99k

$49k $230k

below market most similar roles pay here above market

This role pays less than 89% of similar roles. Most pay $127,325–$212,200 — the blue band above. At the midpoint, this role pays about $99k versus about $170k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 917 open roles on FindRole.

Listed pay typically runs $102,300–$209,500 across 706 roles with salary data.

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At a glance

TL;DR · Lead Data Center Support Services Technician

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The Lead Data Center Support Services Technician leads complex hardware support services to ensure data center resilience, reliability, and availability at scale. This role involves designing and governing advanced change activities, site augmentations, and standardizing SOPs and MOPs across regions. Key responsibilities include overseeing server lifecycle management, leading large-scale network builds and migrations, and serving as the highest operational escalation point for incident triage and root-cause analysis. The technician must partner with engineering, capacity, networking, and security teams to implement architectural improvements and automate workflows. Core competencies include advanced power distribution practices, hardware intervention, and compliance auditing. The role focuses on solving technical problems related to hardware maintenance, network configuration, and infrastructure observability while mentoring teammates to uphold safety and performance standards.

Skills

Hardware Maintenance Network Configuration root-cause analysis Power Distribution Automation Site Augmentation Technical Support

What you'll do

Manage the lifecycle of servers and components including diagnosis, replacement, and performance validation.
Oversee large-scale network builds, migrations, and infrastructure upgrades while ensuring end-to-end connectivity.
Serve as the highest operational escalation point for complex incidents and lead root-cause analysis investigations.
Develop and maintain standard operating procedures (SOPs) and method of procedure (MOPs) across different regions.
Ensure all high-risk work complies with safety regulations, physical security protocols, and audit requirements.
Automate repetitive workflows and partner with engineering teams to improve system observability and reliability.
Mentor technicians and specialists on technical skills, safety standards, and execution quality.

What we're looking for

Must have 6 to 10+ years of experience in data center operations or related fields.
Must be able to read, write, and speak English.
Experience leading complex data center hardware support services for reliability and availability at scale is required.
Ability to manage lifecycle management for servers and components including diagnosis and performance validation.
Expertise in network configuration, installation, and large-scale infrastructure builds is required.
Ability to serve as the highest operational escalation point for incident triage and root-cause analysis.
Experience mentoring technicians and leading cross-functional teams is required.
Ability to ensure compliance with safety protocols, site rules, and audit requirements.

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