Lead Data Center Support Services Technician

Oracle

Confirmed live today High trust

Quick summary

Work type: On-site
Location: Ashburn, VA
Salary: $66,200–$132,400 / yr
Posted: 1 day ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $171k

This role $99k

$49k $230k

below market most similar roles pay here above market

This role pays less than 89% of similar roles. Most pay $128,881–$212,493 — the blue band above. At the midpoint, this role pays about $99k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 917 open roles on FindRole.

Listed pay typically runs $102,300–$209,500 across 706 roles with salary data.

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At a glance

TL;DR · Lead Data Center Support Services Technician

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The Lead Data Center Support Services Technician leads complex hardware support services to ensure data center resilience, reliability, and availability at scale. This role involves designing and governing advanced change activities, driving standardization of SOPs and MOPs across regions, and serving as the highest operational escalation point for incidents. Key responsibilities include overseeing server lifecycle management, leading large-scale network builds and migrations, and performing root-cause analysis for complex errors. The technician must manage network configuration, cabling, and end-to-end connectivity while ensuring adherence to safety, security, and audit requirements. Core competencies include technical troubleshooting, mentoring teammates, and collaborating with engineering and networking teams to automate workflows and mitigate availability risks. The position focuses on maintaining high-performance infrastructure through rigorous hardware maintenance and proactive risk assessment.

Skills

Hardware Maintenance Network Configuration root-cause analysis Automation Site Augmentation Technical Support

What you'll do

Oversee the lifecycle management of servers and components to ensure performance validation without impacting critical workloads.
Lead the planning, risk assessment, and execution governance for large-scale network builds and migrations.
Serve as the highest operational escalation point for complex incidents, leading cross-functional triage and root-cause analysis.
Govern adherence to SOPs/MOPs and site rules for high-risk work while ensuring compliance with safety regulations.
Develop and implement automated workflows and improved ticket taxonomies to increase response consistency and speed.
Mentor technicians on advanced power distribution practices, hardware interventions, and technical best practices.
Partner with engineering teams to identify architectural improvements and mitigate availability risks across the fleet.

What we're looking for

Must have 6 to 10+ years of experience in the field.
Must be able to read, write, and speak English.
Experience leading complex data center hardware support services for reliability and availability at scale.
Ability to design, govern, and sign off on advanced change activities and site augmentations.
Expertise in performing root-cause analysis (RCA) and managing high-level technical escalations.
Proficiency in network configuration, installation, and large-scale migration project management.
Experience mentoring team members and developing internal best practices for data center operations.
Sponsorship is not available for this position.

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