Lead Data Center Support Services Technician

Oracle

Confirmed live today High trust

Quick summary

Work type: On-site
Location: Santa Clara, CA
Salary: $66,200–$132,400 / yr
Posted: 109 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $172k

This role $99k

$49k $230k

below market most similar roles pay here above market

This role pays less than 89% of similar roles. Most pay $130,695–$212,568 — the blue band above. At the midpoint, this role pays about $99k versus about $172k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 652 open roles on FindRole.

Listed pay typically runs $102,300–$209,500 across 512 roles with salary data.

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At a glance

TL;DR · Lead Data Center Support Services Technician

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The Lead Data Center Support Services Technician leads complex hardware support services to ensure data center resilience, reliability, and availability at scale. This role involves designing and governing advanced change activities, site augmentations, and standardizing SOPs and MOPs across regions. The technician serves as the highest operational escalation point, leading cross-functional triage, root-cause analysis, and long-term corrective actions. Key responsibilities include overseeing server lifecycle management, power distribution practices, and large-scale network builds, migrations, and cabling. The position requires expertise in network configuration, hardware interventions, and physical security compliance. The technician must partner with engineering, capacity, networking, and security teams to implement architectural improvements and automate workflows. Core competencies include complex problem solving, mentoring teammates, and managing high-risk work while maintaining strict adherence to safety and audit requirements.

Skills

Data Center Hardware Network Configuration Root-Cause Analysis Lifecycle Management Power Distribution Cabling Ticket Taxonomy Triage Playbooks Automation Observability

What you'll do

Oversee lifecycle management for servers and components to ensure performance validation without impacting critical workloads.
Lead the planning, risk assessment, and execution governance for large-scale network builds and migrations.
Serve as the highest operational escalation point for complex incidents and lead cross-functional root-cause analysis.
Govern adherence to SOPs and MOPs for high-risk work to ensure safety and regulatory compliance.
Design and sign off on advanced change activities and site augmentations to drive regional standardization.
Mentor technicians on advanced power distribution practices and complex hardware interventions.
Partner with engineering teams to automate repeatable workflows and mitigate availability risks.
Develop and share procedures to identify and resolve complex technical errors across the organization.

What we're looking for

Must have 6 to 10+ years of experience.
Must be able to read, write, and speak English.
Must lead complex data center hardware support services to ensure resilience and availability at scale.
Must design, govern, and sign off on advanced change activities and site augmentations.
Must serve as the highest operational escalation point for incidents and lead cross-functional triage.
Must oversee lifecycle management for servers and components, including diagnosis and performance validation.
Must lead planning and risk assessment for large-scale network builds and migrations.
Must govern adherence to SOPs, MOPs, and physical security procedures for high-risk work.

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