This listing doesn't post a salary. Most similar roles pay
$99,300–$153,750.
Based on 239 similar postings.
Employer
About Opendoor
Opendoor is a digital real estate marketplace that buys and sells homes directly to consumers, simplifying the home selling and buying experience through instant offers and transparent pricing. Industry: Real Estate Technology & iBuying
Opendoor currently has
31 open roles
on FindRole.
Listed pay typically runs
$156,800–$335,000
across 6 roles with salary data.
The IT Support Technician joins the IT Support team to provide technical support and office technology services for all personnel. This role serves as an on-the-ground partner for local employees and visitors, managing the full ticket lifecycle from triage to resolution. Key responsibilities include providing hands-on support for Mac and Windows laptops, mobile devices, and peripherals; performing onboarding and offboarding tasks like device provisioning and account verification; and maintaining conference room audio and video equipment across Zoom, Teams, and Google Meet. The role requires proficiency with Okta, JAMF, Intune, Google Workspace, Microsoft 365, Slack, and Linear. Additionally, the position involves managing asset inventory, ensuring security compliance through identity management, and coordinating office operations such as mail distribution and catering to ensure a seamless employee experience in a hybrid work environment.
Provide hands-on technical support for Mac and Windows laptops, mobile devices, and peripherals.
Troubleshoot core productivity tools including Okta, Google Workspace, Slack, Microsoft 365, and VPNs.
Manage the full lifecycle of employee onboarding and offboarding, including device provisioning and account access.
Maintain conference room audio and video equipment for Zoom, Teams, and Google Meet.
Manage endpoint security and compliance using tools like Jamf or Intune to ensure hardware meets company standards.
Maintain an accurate inventory of all IT assets and manage vendor repair workflows.
Create documentation for the internal knowledge base and identify opportunities for process automation.
Perform office operations tasks including mail distribution, catering coordination, and pantry management.
What we're looking for
3-5 years of hands-on IT support experience in a fast-growing tech company or high-volume environment.
Proficiency troubleshooting macOS and Windows endpoints, networking basics (VPN/Wi-Fi), and core productivity tools like Google Workspace and Microsoft 365.
Experience with mobile device management platforms such as Jamf, Intune, or NinjaOne.
Familiarity with identity and access management tools like Okta or comparable solutions.
Experience using IT service management tools such as Jira or similar systems.
Experience supporting audio and video platforms including Zoom Rooms and Teams Rooms hardware.
Excellent written and verbal communication skills to explain technical issues in simple language.
Ability to lift and move equipment weighing up to 40 lbs.
macOS
Windows
Okta
JAMF
Google Workspace
Microsoft 365
Slack
Zoom
Teams
VPN
Intune
NinjaOne
Jira
Linear
Networking
Asset Management
Identity and Access Management