This listing doesn't post a salary. Most similar roles pay
$99,300–$153,750.
Based on 239 similar postings.
Employer
About Opendoor
Opendoor is a digital real estate marketplace that buys and sells homes directly to consumers, simplifying the home selling and buying experience through instant offers and transparent pricing. Industry: Real Estate Technology & iBuying
Opendoor currently has
31 open roles
on FindRole.
Listed pay typically runs
$156,800–$335,000
across 6 roles with salary data.
The IT Support Technician joins the IT Support team to provide technical support and office technology services for all personnel. This role serves as an on-the-ground partner in the Toronto office, providing walk-up and remote support for local employees and visitors. Responsibilities include managing the ticket lifecycle, performing new hire setups, troubleshooting hardware and software, and maintaining conference room audio and video equipment. The candidate will manage endpoints using Jamf or Intune, handle identity and access management via Okta, and support core tools like Google Workspace, Microsoft 365, Slack, and Zoom. Technical requirements include proficiency in macOS and Windows environments, networking basics including VPN and Wi-Fi, and experience with mobile device management. The role ensures seamless office operations by managing assets, coordinating with facilities on cabling, and maintaining security standards for disk encryption and account access.
Provide hands-on technical support for Mac and Windows laptops, mobile devices, and peripherals.
Troubleshoot and resolve issues with core productivity tools including Okta, Google Workspace, Slack, and Microsoft 365.
Manage the full lifecycle of employee onboarding and offboarding by provisioning hardware and configuring account access.
Maintain and troubleshoot conference room audio and video equipment for Zoom, Teams, and Google Meet.
Manage device enrollment, security compliance, and inventory tracking using tools like Jamf or Intune.
Provide in-person walk-up support and remote assistance via chat, email, and video.
Document troubleshooting steps and create internal knowledge base content for employee self-service.
Coordinate with facilities to manage office moves, seating changes, and cabling infrastructure.
What we're looking for
3-5 years of hands-on IT support experience in a fast-growing tech company or high-volume environment.
Strong troubleshooting skills for macOS and Windows endpoints, networking basics (VPN/Wi-Fi), and core productivity tools like Google Workspace and Microsoft 365.
Experience with mobile device management platforms such as Jamf, Intune, or NinjaOne.
Familiarity with identity and access management tools like Okta or comparable solutions.
Experience with IT service management tools such as Jira or similar systems.
Experience with audio and video platforms including Zoom Rooms and Teams Rooms hardware.
Excellent written and verbal communication skills to explain technical issues in simple language.
Ability to lift and move equipment weighing up to 40 lbs.