Network Support Technician

AT&T

Confirmed live yesterday High trust
Closes in 4 days

Quick summary

Work type
On-site
Location
Huntsville, AL
Salary
$61,600–$68,000 / yr
Posted
8 days ago
Freshness
Confirmed live yesterday
Closes
Sep 15, 2026 (soon)

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $134k
This role $65k
$49k most similar roles pay here $179k

This role pays less than 98% of similar roles. Most pay $104,003–$163,337 — the shaded band above. At the midpoint, this role pays about $65k versus about $134k for comparable roles.

Based on 240 similar postings.

Employer

About AT&T

AT&T is a US-based telecommunications company providing wireless, broadband, and fiber internet service along with phone and connectivity products for consumers and businesses.

AT&T currently has 61 open roles on FindRole.

Listed pay typically runs $117,350–$226,800 across 56 roles with salary data.

Most-posted roles

View all roles at AT&T

At a glance

TL;DR · Network Support Technician

Network Support Technician (Government) serves as a critical member of the Information Technology Field Operations team, providing Tier 2 support for 24x7 LANs and associated applications within a law enforcement environment. The role involves resolving hardware, software, network diagnostics, and cloud service issues to minimize downtime. Daily responsibilities include installing and maintaining network communication devices, servers, storage arrays, and tape backup units, alongside supporting mobile devices, printers, and specialized equipment like biometric devices or x-ray machines. The technician manages tickets via ServiceNow, performs cabling in data centers, and maintains video teleconferencing infrastructure. Required skills include experience with telecommunications concepts, operating systems, database management, and middleware. This role addresses the technical challenges of maintaining secure, reliable connectivity and system integrity for an Immigration and Customs Enforcement program involving complex, large-scale enterprise networks.

What you'll do

  • Provide Tier 2 support for hardware, software, network diagnostics, and cloud services to resolve user issues.
  • Install, configure, and maintain network communication devices, servers, storage arrays, and tape backup units.
  • Support a wide range of connected devices including printers, mobile devices, and specialized biometric or medical equipment.
  • Manage server configurations, apply security patches, and perform regular system health and backup testing.
  • Monitor ServiceNow tickets to troubleshoot issues and document activities according to established quality guidelines.
  • Maintain inventory records and provide regular activity reports regarding completed tasks and projects.
  • Install and maintain video teleconferencing infrastructure and support related user requests.
  • Perform physical cabling tasks within data centers, LAN rooms, and remote wiring closets.

What we're looking for

  • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
  • Must possess a Public Trust clearance.
  • Must have an Associate Degree or equivalent experience.
  • Must have at least 1 year of IT-related support experience, preferably in helpdesk or customer support.
  • Must demonstrate ability to troubleshoot desktop, network, and other IT issues while possessing general knowledge of network products.
  • Must be able to pass a Motor Vehicle Records check for potential local and overnight travel.
  • Must have experience in system engineering including telecommunications, computer languages, operating systems, databases, and middleware.
  • Must be able to lift and transport equipment weighing up to 50 lbs.

More like this

Similar roles

Network Support Technician

AT&T

Birmingham, AL 2 days ago $61,600$68,000
LAN Server Configuration ITSM ServiceNow Telecommunications Hardware Repair Video Teleconferencing Cabling ITIL MCSE A+ Security+ Network+
1+ yrs exp

Network Support Technician

AT&T

Jacksonville, FL 8 days ago $61,600$68,000
LAN Network Diagnostics ServiceNow ITSM Telecommunications Hardware Repair Video Teleconferencing Cabling ITIL MCSE A+ Security+ Network+
1+ yrs exp

Network Support Technician

AT&T

Washington, DC 2 days ago $61,600$68,000
LAN Network Diagnostics ServiceNow ITSM Video Teleconferencing Hardware Repair Cabling Telecommunications Operating Systems Middleware ITIL MCSE A+ Security+ Network+
1+ yrs exp

Network Support Technician

AT&T

Cary, NC 79 days ago $61,600$69,000
LAN Server Configuration ITSM ServiceNow Telecommunications DBMS Middleware Video Teleconferencing Cabling ITIL MCSE A+ Security+ Network+
1+ yrs exp

Network Support Technician

AT&T

Brunswick, GA 57 days ago $61,600$68,000
LAN Server Configuration ITSM ServiceNow Telecommunications Cabling Video Teleconferencing DBMS Middleware ITIL MCSE A+ Security+ Network+
1+ yrs exp

Network Tools Engineer

AT&T

Mclean, VA 16 days ago $89,200$183,097
TCP/IP DNS DHCP VPN OpenText NOM Nagios PRTG Network Monitor Wireshark Python Bash PowerShell Ansible Puppet Chef ServiceNow ITOM Network Monitoring Network Troubleshooting
8+ yrs exp