This listing doesn't post a salary. Most similar roles pay
$99,000–$154,100.
Based on 240 similar postings.
Employer
About Cognizant
Cognizant is a multinational IT services and consulting company offering digital transformation, technology, and business process services. It serves clients across financial services, healthcare, manufacturing, and other industries worldwide.
Cognizant currently has
37 open roles
on FindRole.
Listed pay typically runs
$124,500–$151,250
across 28 roles with salary data.
Deskside Support Technician
The Deskside Support Technician serves as the primary point of contact for end users in a fast-paced enterprise environment, providing technical assistance through walk-up centers, phone, chat, email, and remote tools. This role involves diagnosing and resolving hardware, software, operating system, and peripheral issues to minimize business disruption. Key responsibilities include managing the IT asset lifecycle, coordinating logistics for equipment distribution, and performing inventory audits. The technician provides hands-on support for Windows and Mac devices, manages printer and Smart Locker functionality, and delivers Level 1 audio-video support for conference rooms and corporate events. Essential skills include proficiency in Windows and macOS, networking fundamentals, and experience with asset management tools. The role addresses the technical challenge of maintaining seamless connectivity through wired, wireless, and VPN troubleshooting while ensuring equipment readiness across various collaboration spaces.
macOS
Windows
Okta
JAMF
Google Workspace
Microsoft 365
Slack
Zoom
Teams
VPN
Intune
NinjaOne
Jira
Linear
Networking
Asset Management
Identity and Access Management