Product Support Engineer III

Lam Research

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Fremont, CA
Salary
$86,000–$192,000 / yr
Posted
6 days ago
Freshness
Confirmed live yesterday
Closes
Mar 3, 2027

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $152k
This role $139k
$73k most similar roles pay here $205k

This role pays less than 61% of similar roles. Most pay $130,400–$174,050 — the shaded band above. At the midpoint, this role pays about $139k versus about $152k for comparable roles.

Based on 240 similar postings.

Employer

About Lam Research

Lam Research Corporation is a leading American supplier of wafer-fabrication equipment and services to the global semiconductor industry.

Lam Research currently has 299 open roles on FindRole.

Listed pay typically runs $114,000–$253,000 across 141 roles with salary data.

Most-posted roles

View all roles at Lam Research

At a glance

TL;DR · Product Support Engineer III

As a Global Product Support Engineer 3 within the Aether Global Product Support team, you will serve as the technical backbone for field engineers, technicians, and product support personnel. You will provide real-time problem-solving to address customer challenges by diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, software, and networked or wireless systems. Your daily responsibilities include reporting design, reliability, and maintenance bugs to engineering teams, managing customer betas including installation and training, and presenting technical findings to customers. You will support the 2300 e4 Platform for 300mm in both factory and field environments. The role requires expertise in semiconductor equipment and navigating complex technical systems. Essential skills include high-level technical troubleshooting and the ability to operate in cleanroom environments while managing sophisticated, highly technical products within the semiconductor manufacturing domain.

What you'll do

  • Provide technical support to field engineers and technicians for complex electro/mechanical equipment and software systems.
  • Diagnose, troubleshoot, repair, and debug malfunctioning semiconductor equipment and networked systems.
  • Escalate design, reliability, maintenance problems, and software bugs to the appropriate engineering teams.
  • Manage customer beta programs including installation, qualification, technical requirements, and local team training.
  • Create and present technical reports regarding project findings and escalations to relevant factory groups.
  • Provide high-level technical support to customers for sophisticated products in both factory and field environments.
  • Represent the company by creating materials and presenting technical findings directly to customers.

What we're looking for

  • Minimum 5 years of related experience with a Bachelor's degree, or 3 years with a Master's degree, or a PhD.
  • Equivalent work experience is acceptable in lieu of specific degrees.
  • Experience with semiconductor equipment is preferred.
  • Ability to troubleshoot and repair complex electro/mechanical equipment, computer systems, software, and networked systems.
  • Ability to lift and manipulate weights as outlined by EHS standards.
  • Ability to work in confined spaces and wear full PPE, including respiratory equipment.
  • Ability to work with chemicals and perform physical tasks like climbing and bending.
  • Ability to work 8-12 hour shifts, often in cleanroom environments.

More like this

Similar roles

Product Support Engineer 3

Lam Research

Tualatin, OR 20 days ago
Semiconductor Equipment Troubleshooting Debugging Product Support Continuous Improvement (CIP) Technical Support
5+ yrs exp Hybrid

Product Engineer III

Lam Research

Tualatin, OR 52 days ago
Semiconductor Equipment Robotics Root Cause-Corrective Action (RCCA) 8D Methodology 5-Whys Wireless Systems Material Science Electrical Engineering Mechanical Engineering
5+ yrs exp

Product Support Engineer II

Lam Research

Tualatin, OR 45 days ago
Systems engineering Statistical Process Control (SPC) Design of Experiments (DOE) Vacuum systems 8D methodology FMEA RCCA 5-Whys Wireless systems
2+ yrs exp

Product Support Engineer 2

Lam Research

Tualatin, OR 24 days ago
Systems Engineering Statistical Process Control (SPC) Design of Experiments (DOE) Vacuum Systems 8D Methodology FMEA RCCA 5-Whys Wireless Systems
2+ yrs exp