Global Product Support Engineer 3

Lam Research

Hybrid

Quick summary

Work type: Hybrid
Location: Tualatin, OR
Posted: 4 days ago
Closes: Dec 7, 2026
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $165k

$127k most similar roles pay here $201k

This listing doesn't post a salary. Most similar roles pay $138,250–$191,937.

Based on 239 similar postings.

Employer

About Lam Research

Lam Research Corporation is a leading American supplier of wafer-fabrication equipment and services to the global semiconductor industry.

Lam Research currently has 379 open roles on FindRole.

Listed pay typically runs $105,000–$231,000 across 185 roles with salary data.

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At a glance

TL;DR · Global Product Support Engineer 3

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As a Global Product Support Engineer at Lam Research, you will join a dedicated team to provide advanced technical support for complex electro/mechanical equipment and software systems. Your daily responsibilities include troubleshooting unresolved issues reported by field engineers and technicians, collaborating with design engineering teams to report bugs and reliability problems, and delivering presentations to address customer concerns. You will work independently and in collaboration with cross-functional teams to enhance product performance and user experience through continuous improvement projects. The role requires proficiency in mechanical engineering, electronics, and project management, along with strong communication skills for customer training and support. This position involves significant international travel (20-30%) to address urgent issues and ensure high-quality deliverables for customers across various technical domains.

Skills

Python Java C++ SQL Linux Windows Networking Docker Kubernetes AWS CI/CD PostgreSQL Git JIRA Prometheus Grafana

What you'll do

Provide advanced technical support for complex electro/mechanical equipment and software.
Troubleshoot and resolve issues when initial support fails to identify or fix problems.
Report design, reliability, and maintenance issues to engineering teams for improvement.
Deliver presentations to external customers addressing concerns and proposing solutions.
Collaborate on customer installations and training for highly technical products.
Travel internationally up to 30% to address urgent customer issues and provide support.

What we're looking for

Provide technical support for complex electro/mechanical equipment and software.
Troubleshoot and resolve issues that first-line support cannot isolate or fix.
Report design, reliability, and maintenance problems to engineering teams.
Deliver presentations to address customer concerns and improve product performance.
Collaborate with internal teams to ensure quality of products and designs.

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