Process Support Engineer

Applied Materials

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Quick summary

Work type
On-site
Location
Santa Clara, CA
Salary
$124,000–$171,000 / yr
Employment
Full-time
Posted
65 days ago
Freshness
Confirmed live today

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $157k
This role $148k
$114k most similar roles pay here $198k

This role pays less than 52% of similar roles. Most pay $123,381–$190,125 — the shaded band above. At the midpoint, this role pays about $148k versus about $157k for comparable roles.

Based on 240 similar postings.

Employer

About Applied Materials

Applied Materials is the world''s largest supplier of equipment, services, and software for the semiconductor and display industries, enabling the production of chips and advanced displays. Industry: Semiconductor Equipment

Applied Materials currently has 179 open roles on FindRole.

Listed pay typically runs $131,000–$180,000 across 143 roles with salary data.

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View all roles at Applied Materials

At a glance

TL;DR · Process Support Engineer

The Global Process Support Engineer joins a team focused on developing procedures and Best Known Methods to service new products within the semiconductor and display manufacturing space. This role involves contributing to the FMECA process, owning first chamber Build & Test in labs, and collaborating with Engineering to resolve technical issues. The engineer will develop Technical Product Manuals, Customer Engineering Notices, Internal Service Bulletins, and troubleshooting guides while conducting Failure Analysis. Key responsibilities include collecting qualification data, creating training packages for various engineering roles, and identifying necessary parts for stock. Success requires expertise in problem solving, complex analysis of multiple information sources, and the ability to build consensus when explaining sensitive information. The role addresses technical challenges in product installation, retrofitting, maintenance, and quality assurance to ensure reliable manufacturing equipment performance.

What you'll do

  • Develop new procedures and Best Known Methods (BKMs) to service new products.
  • Contribute to the FMECA process and participate in first chamber Build & Test activities.
  • Resolve technical issues or collaborate with Engineering to address identified problems.
  • Partner with Quality & Reliability teams to review and resolve top field issues.
  • Conduct or facilitate Failure Analysis (FA) as required by product needs.
  • Create Technical Product Manuals for installation, retrofitting, and maintenance of products.
  • Author Customer Engineering Notices, Internal Service Bulletins, and troubleshooting guides.
  • Develop training packages and train Customer Engineers on new product shipments.

What we're looking for

  • Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
  • Possesses knowledge of best practices and how own area integrates with others.
  • Solves complex problems by taking new perspectives and exercising judgment based on multiple sources of information.
  • Explains difficult or sensitive information while working to build consensus.
  • Acts as a resource for colleagues with less experience and may lead small projects with manageable risks.
  • Ability to work within broad guidelines and policies to impact customer, operational, project, or service activities.

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