Product Support Engineer III

Applied Materials

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Quick summary

Work type: On-site
Location: Santa Clara, CA
Employment: Full-time
Posted: 101 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $158k

$118k most similar roles pay here $194k

This listing doesn't post a salary. Most similar roles pay $129,256–$186,809.

Based on 240 similar postings.

Employer

About Applied Materials

Applied Materials is the world''s largest supplier of equipment, services, and software for the semiconductor and display industries, enabling the production of chips and advanced displays. Industry: Semiconductor Equipment

Applied Materials currently has 179 open roles on FindRole.

Listed pay typically runs $131,000–$180,000 across 143 roles with salary data.

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At a glance

TL;DR · Product Support Engineer III

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The Global Product Support (GPS) Engineer III – (E3) joins the technical support team to develop procedures, Best-Known Methods, and troubleshooting guides for new products. This role involves participating in first chamber Build and Test activities, collaborating with manufacturing to establish installation and maintenance manuals, and partnering with Quality & Reliability teams to address top field issues through failure analysis and CAPA processes. The engineer will also create training packages and coordinate parts stocking requirements. Essential skills include the use of hand tools, electronic diagnostic tools like oscilloscopes and multimeters, and the ability to interpret electrical, pneumatic, and gas design schematics. The role focuses on solving complex technical problems within the semiconductor and display manufacturing equipment space, ensuring reliable product performance through rigorous documentation and cross-functional collaboration with engineering and training departments.

Skills

FMECA CAPA Failure Analysis Technical Product Manuals Oscilloscopes Multimeters Microsoft Office Excel Power Point Word Gas Flow Systems High Power Delivery Systems Hand Tools Diagnostic Analysis

What you'll do

Develop new procedures and Best-Known Methods (BKMs) to service new products.
Participate in or own first chamber Build & Test activities in the Apps lab.
Partner with Quality & Reliability teams to address top field issues and manage CAPA processes.
Create technical documentation including installation manuals, customer notices, and troubleshooting guides.
Collect process and qualification data to establish standardized service methods.
Develop training packages and conduct training for Customer Engineers and Technical Product Support staff.
Identify and coordinate the stocking of necessary parts with global supply teams.
Perform electronic device diagnostic analysis on motors, power systems, and gas flow systems.

What we're looking for

Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
Solves complex problems by taking new perspectives and exercising judgment based on multiple sources of information.
Capable and experienced in using hand tools and electronic diagnostic tools like oscilloscopes and multimeters.
Skilled in working with hands and able to read and follow electrical, pneumatic, and gas design schematics.
Capable to perform electronic device diagnostic analysis for electric motors, high power delivery systems, and gas flow systems.
Familiar and experienced with the Microsoft Office suite including Word, PowerPoint, and Excel.

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