Job Listings

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The Infrastructure Engineer II on the Global Restaurant Technology Platform team (RTP) is part of the Restaurant Infrastructure & Operations Platform team within GTIO. This role reports to the Senior Technical Platform Lead RTP and is responsible for infrastructure engineering / development, integration with other Restaurant and Enterprise systems and setting patterns and direction for systems engineering. The RTP team’s scope includes architecture, design and engineering of tools, processes and standards and services related to Windows Server and Client Operating Systems (OS), configuration management, virtual machines and containers as well as hardware (specifications) and peripherals. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services for the entire McDonalds environment.

Duties

Basic Qualifications

• Knowledge and experience with Microsoft OS and best practice configuration aligned to securing golden images.
• Experienced with automated OS deployments and modularized image development and structuring.
• Demonstrated knowledge of Server (must-have: Microsoft Windows, nice to have: Linux) and Client (Microsoft Windows, Linux).
• Knowledge of Hardware and Peripheral driver concepts and implementations.
• Knowledgeable in scripting languages, PowerShell, Bash.
• Experience with Python, .NET and C#.

• Experience in automating business and technical processes (i.e. Ansible).

• Experience with defining and managing GitHub best practices, including repository structure standards, branching strategies, pull‑request workflows, and code review guidelines.

• Demonstrated knowledge of device configuration, software installation and security patching.

• Demonstrated knowledge and experience with monitoring tools (i.e. New Relic). Experience with Tanium and Tanium modules – Performance, Comply, Automate.
• Understanding of DevOps in large-scale distributed environments.
• Understanding of cloud solutions in one or more major cloud service providers (AWS, GCP, Azure).
• Experienced with building dashboards and reporting, and KPI definition and measurement.
• Experience with some or all of these cloud concepts: Serverless Architecture, Container Architecture, Storage, and Identity and Access Management.

• Experience with IT Infrastructure / Platform and Cloud development, including:

• Server, Edge, IOT Compute

• Virtualization, Containerization
• Container Management Systems
• Observability Systems (Performance, Telemetry)
• HA Platform Designs
• Cloud, Hybrid, Hyperconvergence Environments

• Event, Messaging Systems

• Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function.

• Ability to think strategically and relate architectural decisions / recommendations to business needs.
• Strong attention to detail and a commitment to producing high-quality work.
• Passion for emerging technology and real-world applications.
• Strong written and verbal communication skills: able to present facts, thoughts, and ideas in a clear, concise manner to senior stakeholders.
• Understanding of customer centricity and develop products with that mindset.

Preferred Qualifications

• Experience building and managing infrastructure platforms that address global complexities, meet security standards, and support differences between markets/regions.
• Experience with Infrastructure as Code, Infrastructure as a Service (IaaS), and Platform as a Service (PaaS).
• Experience with on-premise, Edge and Cloud platform design patterns and vendor platform capabilities; experience deploying Edge or Cloud tools and technologies.
• Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization.
• Demonstrated ability to manage and navigate to drive results within a globally distributed organization.
• Demonstrated ability to set up, manage, and facilitate Jenkins CI/CD pipelines and DevOps best practices.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• 4+ years of non-internship professional software development experience, including experience with languages such as C# and PowerShell including object-oriented design.
• 2+ years of experience contributing to infrastructure architecture, engineering, and design of new and current systems.
• Solid knowledge of Computer Science fundamentals (object-oriented design, data structures and algorithm.
• Experience in optimization mathematics such as linear programming and nonlinear optimization.
• Ability to effectively articulate technical challenges and solutions.
• Proven leadership abilities in an engineering environment in driving operational excellence and best practices.
• Adept at handling ambiguous or undefined problems as well as ability to think abstractly.
• Strong verbal and written communication skills, self-driven and delivers high quality results in a fast-paced environment.
• Highly quantitative with great judgment and passion for building a phenomenal customer experience.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: No

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $104,482.00 - $130,602.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The API Management Platform Engineer II helps design, build, and maintain the API strategy across EDAA. They are focused on scalability and delivery to enable API powered data movement across the organization. This role develops the governance, documentation, and self-service tools needed to ensure APIs are secure, available, and aligned with best practices to unlock a robust API ecosystem.

Responsibilities

• Build and maintain a scalable and secure API management infrastructure to support business needs and platform growth
• Implement and manage CI/CD pipelines to automate deployment, monitoring, and maintenance of APIs across the platform
• Develop monitoring strategies and tools to ensure platform availability, performance, and scalability
• Support the enforcement of  security best practices, including access controls, data encryption, and adherence to regulatory requirements
• Assit in identifying performance bottlenecks and implement optimizations for response times and resource utilization
• Provide support for production issues, troubleshoot, and implement fixes to maintain platform stability and availability
• Work closely with DevOps, security, and data engineering teams to align platform solutions with business goals
• Document processes, platform configurations, and architecture to enhance team knowledge and onboarding

Qualifications

• Bachelor’s degree in computer science, Engineering, or a related field Strong experience in API management platforms (e.g., Apigee, Kong, Mulesoft) and microservices architecture
• Minimum 3 years in API management, platform engineering, or software engineering in a data-driven environment
• Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation) and CI/CD tools (e.g., Jenkins, GitLab CI/CD).
• Skilled in at least one programming language (e.g., Python, Java, Go, .NET) with a solid understanding of RESTful API principles
• Knowledge of cloud platforms (AWS, Azure, or GCP) and API security protocols (OAuth, JWT), with a focus on security best practices

Compensation

Bonus Eligible: Yes

Long - Term Incentive: No

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $104,482.00 - $130,602.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance. This position offers a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

As an IAM Engineer III on our Global Identity and Access Management team, you will report to the Managerleading Directory engineering and operations. In this role you will be partnering with other IAM and technicalteams to build secure, user-centric identity and access experiences that delight our employees, franchisees,partners, and restaurant staff. This is an exciting opportunity to continue evolving and enhancing the GlobalIdentity and Access Management platform at the world’s largest restaurant company!

Responsibilities

• Provide technical assistance and administration in the areas of identity and access management in alignmentwith our policies, standards, and best practices.
• Collaborate with other product and technical teams to help define and execute the product roadmaps.Translate business requirements into technical solutions.
• Evaluate existing systems and recommend improvements using cutting-edge features, security trends, andbest practices.
• Collaborate with cross-functional teams, including developers, engineers, and project managers, to deliversuccessful Active Directory and Entra implementations.
• Prepare and interpret technical documentation, including architecture diagrams, system configurations, andoperational procedures. Generate reports on system health, performance, and security.
• Perform various functions and duties in support of audit, compliance deliverables, Directory security,remediation, and recovery.
• Lead complex or high severity troubleshooting for incident and problem resolutions with other infrastructureteams. Develop technical engineering solutions that solve business challenges and improve processes.

Qualifications

• 3+ years professional experience as an IAM Engineer or similar role, implementing and operating at anenterprise-level in a multi-forest and multi-cloud environment.
• Extensive technical experience with Active Directory, Microsoft Entra (formerly Azure Active Directory), andother Microsoft identity and access related technologies.
• Advanced PowerShell scripting experience and capabilities. Extensive knowledge of Group Policy Objects(GPOs), Organizational Unit management, and Security Groups.
• Familiarity with cybersecurity principles and best practices, including risk management, access controls, andsecure coding. Extensive experience and advanced knowledge in implementing Windows security concepts,policies, and least–privilege design principles.
• Experience with Microsoft or 3rd party management and monitoring solutions such as SMART, SCOM, SCCM,Log Analytics, Semperis, and BloodHound Enterprise (would be a plus).
• Deep analytical and problem-solving skills, with the ability to assess business requirements and translatethem into practical solutions.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate

Compensation

Bonus Eligible: Yes
Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $104,482.00 - $130,602.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance. This position offers a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

As a Full Stack Engineer II on our Identity and Access Engineering team, you will report to the Senior Engineering Manager and play a pivotal role in designing, implementing, and maintaining robust identity and access management (IAM) solutions. You will be a key member of an agile squad, continuously delivering secure and scalable features that protect critical information and resources across our global enterprise.

The ideal candidate will bring a strong understanding of IAM principles, hands-on experience with C#, .NET, Azure native services, DevSecOps practices, and API integration—particularly with platforms like Saviynt along with the ability to collaborate effectively across cross-functional and global teams. This is an exciting opportunity to contribute to the evolution of a global IAM platform at the world’s largest restaurant company.

This is an opportunity to work in Chicago under a hybrid work arrangement.

Duties

• Lead the design, development, and deployment of custom Identity and Access Management (IAM) solutions using C#, .NET, and Azure technologies.
• Design, implement, and maintain scalable IAM solutions, including access governance, RBAC, and SOD.
• Collaborate with stakeholders to gather and document functional and technical requirements.
• Partner with solution architects to create detailed design specifications and technical documentation.
• Coordinate with development teams to ensure timely and high-quality delivery of software solutions.
• Build secure, scalable, and high-performance applications integrating IAM protocols such as SAML, OAuth 2.0, OpenID Connect, LDAP, and SCIM.
• Manage identity lifecycle processes and implement robust access controls across systems.
• Troubleshoot and resolve complex technical issues across the full stack (frontend, backend, cloud infrastructure).
• Ensure compliance with security standards and participate in regular audits and reviews.
• Support CI/CD processes using Azure DevOps and GitHub Actions, including pipeline creation, testing, and deployment automation.
• Participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and demos.
• Stay current with emerging IAM technologies and Azure services to drive continuous improvement.
• Communicate effectively with cross-functional teams including product owners, architects, QA engineers, and global stakeholders.

Qualifications

• Bachelor’s degree in computer science, Engineering, or a related field.
• 5+ years of professional experience in full stack development, preferably in IAM-focused environments.
• Strong hands-on experience with .NET Core/.NET Framework, C#, and web technologies (HTML, CSS, JavaScript,), SQL and NoSQL Databases.
• Experience with RESTful and SOAP APIs, and microservices design patterns.
• 2+ years of professional experience with Azure services such as AKS, Docker, Azure Functions, Logic Apps, Event Grid, and Service Bus is a plus.
• Hands-on experience with database technologies including Microsoft SQL Server, Azure SQL, and Cosmos DB.
• Experience with CI/CD tools and practices, including Azure DevSecOps and GitHub Actions.
• Solid understanding of IAM principles and protocols: SAML, OAuth 2.0, OpenID Connect, LDAP, SCIM.
• Experience integrating third-party IAM platforms such as Saviynt, SailPoint, or Okta via APIs.
• Experience with Microsoft Active Directory, and Microsoft Entra ID is highly desirable.
• Strong understanding of application security practices (Snyk, SAST, DAST and SCA)
• 1+ years of experience contributing to system architecture and design, including scalability and reliability.
• Proven ability to lead technical discussions, write design and requirement documents, and manage offshore development teams.
• Strong troubleshooting and debugging skills across application layers.
• Certifications in IAM, Azure, or related technologies are a plus.
• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: No

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $104,482.00 - $130,602.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance. This position offers a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.

From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Department Overview

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, important, and straightforward experience for our customers.

The Cloud Security Engineer III role is part of the Cloud Ecosystem team in Global Technology Infrastructure & Operations.  This role reports to the Senior Manager of Cloud Security Platform Engineering and is responsible for delivering enterprise cloud security platform outcomes. The position focuses on building and enhancing security capabilities, automating security remediations, and enabling secure-by-design cloud adoption. The role partners closely with DevOps teams and engineers consuming cloud resources to ensure security is implemented in a practical, scalable, and meaningful way, while also collaborating with cybersecurity and risk management teams to continuously strengthen the organization’s cloud security posture.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Duties

• Automate the provisioning of cloud monitors, automated remediation, security baselines and templates, etc. through the concept of pipeline engineering.
• Implement core cloud security capabilities such as identity & access, data protection, security controls and compliance, vulnerability management, threat detection and response, and logging/monitoring.
• Performing penetration testing, red/blue teaming, and gap analysis with audit and cybersecurity partners.
• Support operations and incident response during cloud events and incidents.
• Design and deploy programs, dashboards, tests, scripts, and automation to enhance cloud security posture, detection, and response.
• Build prototypes and perform proof of concepts to demonstrate security value
• Remain up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects.
• Educate and guide team members on cloud standards, procedures, and guidelines/best practices.
• Act as a SME for all Cloud technical hands-on questions cloud security related.
• Lead and facilitate the creation of compliance automation and policy-as-code to streamline cloud governance in partnership with the Technical Product Analyst(s) and Manager(s).
• Strive to provide internal and external customers with excellent customer service and world-class service and focus on improvement and benefits to the cloud consumer’s outcomes.
• Influence and support more junior cloud security engineers and help develop their skill sets and understanding of cloud security.

Qualifications

Basic Qualifications

• Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.

• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.

• Ability to effectively communicate with other senior leaders of IT on program strategies and plans and negotiate quality solutions.

• Must be attentive to details, organized, self-motivated, and driven.

• Ability to create system and process flow diagrams, data flow diagrams, sequence diagrams, UML diagrams, and document inter‑ and intra‑system dependencies.

• Strong understanding of industry trends and emerging technologies, with the ability to apply them to architectural needs.

• Excellent written and oral communication skills with the ability to communicate effectively with technical and non-technical stakeholders.

• Defines and promotes best practices; cultivates a culture of innovation and learning, including willingness to instruct and coach in a cloud training program as needed.
• Demonstrated strong analytical and problem‑solving skills.

• Expert technical knowledge in three or more and strong technical knowledge in 6 or more of the following domains:

• Cryptography, encryption, and key management

• Data protection and security
• Governance and risk management
• Identity access management
• Infrastructure security
• Logging and monitoring
• Security event and incident response
• Threat and vulnerability management
• Application and interface security

• DevOps pipeline governance and security

• Professional-level cloud certifications (GCP, AWS, Azure)

Preferred Qualifications

• Infrastructure as Code (IaC) experience architecting and maintaining scalable, modular Terraform deployments, integrated with CI/CD pipelines (e.g., GitHub Actions) for automated build, test, and deployment workflows.

• Extensive experience architecting, building, and operating Kubernetes environments.

• Demonstrated experience securing Windows and Linux server environments at scale, with the ability to enable and support DevOps workflows in IaaS and PaaS platforms.

• Experience with multiple programming and scripting languages, including Python, C#, Java, JavaScript, Go, Bash, and PowerShell.
• CCSK, CCSP, or equivalent cloud security certification, such as AWS Certified Security, Azure Security Engineer Associate, or Google Professional Cloud Security Engineer.

Experience

• 5+ years of cloud development and support experience across Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP), with a Bachelor’s degree, or 3+ years of relevant experience with a Master’s degree.
• Demonstrated ability to provide architectural design, leadership, management, and mentoring to team members.
• Experience authoring and maintaining design specifications, test plans, and operational protocols in enterprise environments.
• Demonstrated experience mentoring junior engineers and contributing to team skill development.

Compensation

Bonus Eligible:Yes

Long - Term Incentive:Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $138,207.00 - $172,758.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance. This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

This opportunity is part of the Global Technology Commercial Product & Platform where our vision is to develop technology that delights our customers and enables our crew to operate our restaurants successfully and effectively!

The Manager Tech Lead (TL) will be responsible for technical solutioning, development, and deployment of products within the Crew & Manager Experiences group. The TL partners with our global product team to define and deliver the associated technical products and solutions using a mix of internal and external (vendor) resources and products.

The Manager Tech Lead (TL) is responsible for the development of application/services and architecture of the applications ensuring they are secure and standardized while being easily consumed by other services. They ensure tech design patterns and standard methodologies are consistently applied across systems.

Duties

• Lead McDonalds engineering squads & partner with our restaurant platform, architecture, product, and engineering teams to develop solution designs
• Partner with PM (in a Product squad) to own the entire lifecycle of the backlog grooming process and attend all squad level ceremonies and act as a leader of the Software Development Engineers (SDE's) of the respective squad(s)
• Own the output (quality and efficiency) of internal & external development squads to ensure they are delivering to the standards required by McD through code and develop reviews
• Answer technical questions from the squads and stay accountable for technical solutioning
• Collaborate closely with members in other functions (Product Management, Engineering, and UI/UX) to ensure that the technical solution meets or exceeds the teams plans and goals for crew & manager experiences
• Effectively diagnose and make recommendations to solve issues that may span multiple teams
• Collaborate to define the go-forward support plan for deployed products to our markets globally
• Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular application solution)
• Implement the planned strategy for the product
• Collaborate to define the go-forward support plan for deployed products to our markets globally

Qualifications

• A bachelor's degree in computer science or equivalent combination of technical education and work experience
• 5+ years of professional software development experience applying .NET Core/.NET Framework and web technologies.
• 3+ years of experience supplying to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
• Advanced application development experience using C#, ASP.NET, Web API, and related Microsoft technologies in microservices applications.
• Experience with modern, full-stack CI/CD technologies such as Azure DevOps or GitHub Actions.
• Proficiency delivering mobile-first experiences using HTML5, JavaScript, and CSS3.
• Proven leadership abilities in an engineering environment in driving operational precision and standard processes.
• Excellent communication and social skills, with the ability to collaborate and lead across remote teams and a global organization.
• Knowledge of identity and access management (IAM) concepts, protocols, and technologies, including but not limited to identity provisioning, authentication, authorization, RBAC, SSO, and federation.
• Experience with cybersecurity principles and standard processes, including risk management, access controls, and secure coding principles.
• An understanding of the technical aspects of software integration, software architecture, design patterns, database design, and application security
• Strong quantitative analysis skills; analytics demeanor and skills in research and analysis
• A love of new technologies and the drive to find ways to implement better tools and processes

Preferred Qualifications:

• Retail experience - Point of sale systems or kitchen management solutions
• Experience working on projects that span multiple organizations, geographies and business units

Compensation

Bonus Eligible:YES

Long - Term Incentive:YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $127,332.00 - $159,165.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Footer

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The Sr. Manager, Network Engineering (Global) is a senior technical and people leader responsible for global engineering readiness, market onboarding, and deployment enablement for the Global Restaurant Network Transformation (GRNT).

This role provides global design authority, technical governance, and engineering leadership, while enabling regional and market teams to successfully deploy and operate the global network standard. The Sr. Manager leads a globally distributed team of network engineers and remains effectively engaged in technical assessments, architecture validation, automation strategy, and complex problem management.

The role partners closely with Global Network Operations, Product, Deployment, Security, and Regional IT teams to ensure global consistency, security, scalability, and operational excellence—while allowing for controlled local flexibility where required.

Duties

Global People Leadership & Engineering Organization

• Lead and develop a globally distributed team of Network Engineers and senior technical resources, including:
• Global and regional workload planning and prioritization
• Performance management, coaching, and career development across geographies
• Succession planning and capability building aligned to GRNT and future network needs
• Establish global engineering standards, operating models, and ways of working.
• Build a culture of global accountability, automation-first thinking, and continuous improvement.

Global Market Onboarding & Technical Governance

• Own global market onboarding and technical readiness assessments for GRNT adoption across regions.
• Serve as global design authority to ensure market solutions align with:
• Global network architecture
• Security and compliance requirements
• Observability and operability standards
• Govern market exceptions, ensuring deviations are deliberate, documented, and minimized.
• Enable early and ongoing engagement with markets to improve readiness, sequencing, and deployment success.

Global Deployment Enablement & Engineering Readiness

• Provide global engineering leadership for GRNT deployment preparation and execution, including:
• Architecture and configuration validation
• Standard compliance and security readiness
• Risk identification and mitigation prior to deployment
• Act as a senior customer concern point during critical or multi-market deployments.
• Ensure deployment lessons learned are captured globally and fed back into:
• Standards and reference architectures
• Automation and tooling
• Market onboarding playbooks

Global Network Operations Partnership & Problem Management

• Partner with Global Network Operations to lead problem management and systemic remediation across markets.
• Own engineering responses to cross-market, recurring, or high-impact network issues.
• Drive long-term corrective actions that improve global stability, resilience, and operational efficiency.

Network Automation & Platform-Level Continuous Improvement

• Define and lead the global network automation strategy, focused on:
• Zero-touch provisioning and configuration standardization
• Deployment and change automation
• Reduction of manual effort and error at scale
• Ensure automation is embedded into global standards and operational workflows.
• Partner with product, operations, and platform teams to prioritize automation that delivers measurable global impact.

Hands-On Global Technical Leadership

• Maintain active technical engagement in large-scale, globally distributed network environments, including:
• Architecture and design reviews
• Standards definition and technical decision-making
• Sophisticated troubleshooting and vendor engagement across regions
• Provide senior technical leadership across:
• WAN, LAN, and SD-WAN
• Network security and SASE architectures
• Cloud-adjacent and edge networking

Qualifications

• 10+ years of experience in Network Engineering supporting global or multi-market environments
• 5+ years leading engineering teams across regions or time zones
• Strong hands-on experience with:
• Juniper networking platforms
• Palo Alto security platforms
• Demonstrated experience leading global market onboarding, large-scale deployments, or transformation programs
• Proven success delivering network automation for scale, reliability, and consistency
• Strong ability to influence and lead across regions, cultures, vendors, and operating models

Preferred / Nice to Have

• Experience operating within global standards / local execution models
• Background in restaurant, retail, or branch-based global networks
• Experience working with global managed service providers and multi-vendor ecosystems
• Exposure to observability, AIOps, and platform-based network operations

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $152,678.00 - $190,847.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Footer

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.

From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Department Overview

We are seeking an experienced and technically proficient Analytics Engineer III to join our Strategy & Analytics team. This role is ideal for someone who thrives at the intersection of data engineering, analytics, and business strategy. You will be responsible for designing and implementing scalable data solutions that transform raw data into actionable insights, enabling informed decision-making across the organization.

As a key partner to business and technical collaborators, you will identify and integrate diverse data sources, build robust data pipelines, and develop intuitive dashboards and reporting tools. Your work will ensure transparency into key performance indicators and organizational priorities, with a particular focus on enhancing our understanding of security posture and operational effectiveness. This is a high-impact role that requires a blend of technical expertise, analytical thinking, and good communication skills.

Duties

• Design, implement, and maintain dashboards and reporting solutions using tools like Power BI, SQL, and Python; translate complex data into clear, actionable visualizations for collaborators at all levels
• Collaborate with cross-functional teams to ingest and integrate diverse data sources; develop and maintain data pipelines and ETL processes to ensure quality, consistency, and availability
• Develop automation solutions using Power Automate and scripting languages (e.g., Python, PowerShell) to streamline data processes, reporting, and system integrations
• Leverage APIs to connect, extract, and synchronize data across multiple platforms and services, ensuring seamless interoperability
• Analyze large datasets to uncover trends, patterns, and insights that inform business and security decisions
• Partner with business units to understand key performance indicators (KPIs) and ensure alignment with strategic goals
• Apply data governance and data management guidelines to ensure compliance, accuracy, and security of data assets

Qualifications

• Bachelor’s degree or equivalent experience in Computer Science, Information Technology, Data Science, or a related field
• 3+ years of experience in data analytics, data engineering, or business intelligence roles
• Hands-on experience with data visualization tools such as Power BI, Tableau, or Looker
• Familiarity with programming languages such as Python or R for data analysis and automation
• Understanding of data governance, data quality, and metadata management principles
• Experience working with APIs and integrating data from multiple systems
• Good communication and collaboration skills, with the ability to translate technical concepts into business value
• Experience working in Agile environments and using tools like Jira or Azure DevOps
• Good communication and partnering skills, with the ability to engage business and technical teams, as well as markets across the globe
• Familiarity with developing and managing webpages that host embedded Power BI dashboards is a plus

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $138,207.00 - $172,758.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Footer

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The Commercial Products & Platforms team develops digital experiences and global technology platforms that delight our customers and enable them to order on their terms—seamlessly, reliably, and conveniently across mobile, web, kiosks, and future channels.

As Senior Manager, Engineering, Conversational Commerce Platform & SRE, you will lead teams building and operating cutting-edge capabilities for ordering at the drive thru and beyond. You’ll shape the technical evolution of our platforms, working with external AI providers and internal teams to deliver best-in-class solutions. You will be a critical partner to product management, UX, architecture, and infrastructure stakeholders to ensure our solutions are performant, scalable, and built for the future.

Duties

Platform & SRE Leadership

• Lead internal and vendor engineering teams responsible for the Conversational Commerce platform, ensuring high-quality technical solutions, platform scalability, and reliability.
• Oversee Site Reliability Engineering (SRE) practices, including deployment readiness, environment management, and incident response.
• Define and maintain support processes, deployment playbooks, and continuous improvement cycles based on live feedback.
• Lead war room support for real-time issue resolution and troubleshooting.
• Ensure high availability, reliability, and scalability of all platform services.

DevOps & CI/CD Excellence

• Plan and coordinate releases, defining scope, objectives, and timelines in alignment with business priorities.
• Align stakeholders across development, QA, operations, and product teams for seamless delivery.
• Implement and carry out version control, coding standards, and branching strategies.
• Automate build, test, and deployment processes using industry-standard tools (e.g., Jenkins, GitHub Actions, GitLab CI).
• Maintain consistent pre-production and production environments.
• Drive Infrastructure as Code (IaC) adoption using tools like Terraform, Ansible, or CloudFormation.
• Integrate pipelines with external tools and platforms (e.g., Sesame, HME, Edge).
• Automate deployment processes and infrastructure management to ensure high availability and scalability.

Monitoring, Quality, and Security

• Implement real-time monitoring and observability (e.g., Datadog, Prometheus, Splunk, New Relic).
• Track performance, error rates, and system health post-deployment.
• Enforce quality gates, integrate DevSecOps practices, and perform vulnerability scans and license compliance checks.
• Define and automate rollback and recovery strategies for failed deployments.

Cloud & Automation Expertise

• Serve as a subject matter expert (SME) for AWS and Google Cloud environments.
• Lead automation initiatives to optimize deployment, monitoring, and operations.

Collaboration & Stakeholder Management

• Collaborate with product management, operations, and market teams to create innovative solutions that elevate the customer experience and augment crew efficiency.
• Serve as the technical liaison for integration partners and vendors, facilitating solution reviews, alignment meetings, and escalation management.

Qualifications

Basic Qualifications

• At least 7 years of experience in hands-on technical roles with progressive growth in responsibilities, including software engineering, DevOps, and SRE.
• At least 5 years of experience leading engineering teams in Agile environments.
• Deep familiarity with CI/CD, DevOps, SRE, and cloud infrastructure best practices.
• Strong communication and stakeholder management skills.
• Experience with monitoring, observability, and incident response in production environments.

Preferred Qualifications

• Hands-on experience with cloud platforms (AWS, Google Cloud), Infrastructure as Code, and automation tools.
• Experience with conversational commerce platforms or similar digital customer experience solutions.
• Bachelor’s degree or higher in computer science, software engineering, or related technical fields.

Compensation

Bonus Eligible:YES

Long - Term Incentive:YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $152,678.00 - $190,847.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Footer

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

We are seeking a Data Analyst to join our Strategy & Analytics team. In this role, you will help power the insights that develop how McDonald’s protects its global ecosystem. Our team delivers value through dashboards and visualizations that highlight the impact, efficiency, and opportunities within Global Cyber Security. As a Data Analyst, you will play a key part in redefining raw data into clear narratives that guide decision‑making and showcase security performance across our organization and global markets.

This role focuses on data ingestion, transformation, and analysis to support dashboards, metrics, and reporting that provide awareness of organizational priorities and security posture. You will work closely with service teams and collaborators to assemble high‑quality data, develop scalable reporting solutions, and deliver insights that enable leaders to make informed, data‑driven decisions.

Duties

• Support the design, development, and maintenance of dashboards and reporting solutions using tools such as Power BI, Power Automate, Smartsheet, and Excel; translate data into clear, consumable visualizations for collaborators
• Ingest, combine, clean, and transform data from diverse sources; ensure accuracy, consistency, and availability of data assets
• Apply data quality checks, documentation practices, and governance standards to maintain trusted datasets
• Develop and maintain lightweight automation solutions using tools such as Power Automate, Python, or scripting to streamline recurring processes
• Apply APIs to connect to and extract data from various platforms and services
• Analyze datasets to identify trends, patterns, and insights that inform business and security initiatives
• Collaborate with cross‑functional teams to understand KPIs, reporting requirements, and strategic priorities
• Assist with maintenance of data pipelines and routine troubleshooting to support reliable data operations
• Supply to broader data standardization efforts across GCS, including consistent scoring, KPIs, SLAs, and metrics governance
• Communicate findings and results to technical and non‑technical audiences with clarity and precision

Qualifications

• Bachelor’s degree or equivalent experience in Data Analytics, Information Systems, Computer Science, Business Analytics, Mathematics or related field
• 1–3 years of experience in data analytics, reporting, or business intelligence roles
• Hands‑on experience with data visualization tools such as Power BI, Tableau, or Looker
• Familiarity with programming or scripting languages such as Python, R, or PowerShell
• Experience working with SQL or similar tools for data querying and manipulation
• Understanding of data governance, data quality concepts, and metadata management
• Exposure to APIs and integrating data from multiple systems
• Communication and collaboration skills, with the ability to translate data into business value
• Able to work independently, dedicated, comfortable with changing requirements, and thrives in a fast, sophisticated environment

Compensation

Bonus Eligible:YES

Long - Term Incentive:NO

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $84,051.00 - $105,064.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Footer

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information