IT Field Support Specialist
AT&T
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How this pay compares to similar roles
This listing doesn't post a salary. Most similar roles pay $114,883–$170,000.
Based on 240 similar postings.
Employer
AT&T is a US-based telecommunications company providing wireless, broadband, and fiber internet service along with phone and connectivity products for consumers and businesses.
AT&T currently has 91 open roles on FindRole.
Listed pay typically runs $98,100–$196,000 across 81 roles with salary data.
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At a glance
The Video Field Support Specialist (HT1) (Government) joins the RIS I team to deliver regional IT services and advanced Tier 2 and 3 support. This role involves providing on-site and remote assistance for computer workstations, servers, printers, and teleconferencing equipment. Key responsibilities include conducting site surveys, preparing technical documentation, performing hardware procurement, and installing specialized interconnecting cables. The specialist will maintain fiber optic modems, multiplexers, and telephone systems while supporting network upgrade initiatives. Required technical skills include proficiency with Windows 7 and 10, Active Directory security, Microsoft Office Applications, and antivirus software. Candidates must be able to interpret schematics and technical manuals to troubleshoot complex hardware issues. This position ensures robust connectivity and operational excellence within a government-focused IT infrastructure environment.
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