This role pays less than
72%
of similar roles. Most pay
$130,268–$197,500
— the shaded band above.
At the midpoint, this role pays about
$134k
versus about
$164k
for comparable roles.
Based on 240 similar postings.
Employer
About McKesson Corporation
McKesson Corporation is a premier American healthcare services company that distributes pharmaceuticals, medical-surgical supplies, and provides technology to the healthcare industry.
McKesson Corporation currently has
85 open roles
on FindRole.
Listed pay typically runs
$125,050–$205,650
across 58 roles with salary data.
Sr. Field Support Engineer (Executive Support)
The Sr. Field Support Engineer (Executive Support) provides high-touch technical support for executives and their assistants across onsite, remote, and hybrid environments. This role involves troubleshooting complex hardware and software issues involving Windows 10/11, macOS, iOS devices, and Microsoft 365 applications like Outlook and Teams. The engineer manages incidents via ServiceNow, administers accounts in Active Directory and Microsoft Entra ID, and handles device deployment through Microsoft Intune and SCCM. Key responsibilities include managing hardware refreshes, providing A/V support for town halls, and creating technical documentation. To succeed, the candidate must utilize an AI-forward mindset to automate workflows and improve service delivery. The role addresses the challenge of maintaining seamless executive operations within a complex enterprise technology environment while ensuring security compliance across various mobile devices, printers, and docking stations.
Experience with ServiceNow or a similar IT Service Management platform.
Experience managing users, groups, permissions, and access in Active Directory and Microsoft Entra ID.
Experience supporting endpoint management platforms such as Microsoft Intune and SCCM.
Practical understanding of enterprise AI capabilities, responsible AI principles, and data protection (preferred); Bachelor's degree in IT or related field (preferred).
Windows 11
macOS
Microsoft 365
Jamf Pro
Active Directory
Entra ID
Omnissa Horizon
Azure Virtual Desktop
PowerShell
TCP/IP
DNS
DHCP
VPN
MDM
ServiceNow
Duo
Okta
Zoom
Slack
IGEL