IT Field Support Specialist

What you'll do

• Provide Tier 2 and 3 on-site and remote support for workstations, servers, printers, and teleconferencing equipment.
• Conduct site surveys to assess current configurations and document specific user requirements.
• Prepare specifications for hardware acquisitions and develop hardware installation schedules.
• Install and configure computer workstations, servers, printers, and associated cabling.
• Troubleshoot, repair, and test computer hardware, peripherals, and teleconferencing systems.
• Maintain fiber optic modems, multiplexers, Ethernet cables, and telephone systems.
• Prepare drawings documenting configuration changes and provide site installation and test reports.
• Train site personnel on the proper use of hardware and equipment.

What we're looking for

• Must possess a TS/SCI security clearance with a polygraph.
• Must have a high school diploma or GED.
• Must have at least four years of experience.
• Must hold an 8570 Certification.
• Must be able to obtain and maintain a CWIP Certification - Security+.
• Must have a valid driver’s license and an acceptable driving record to operate a company vehicle.
• Must be able to lift 50 lbs multiple times per shift.
• Must be highly skilled in installing, repairing, and troubleshooting computer hardware, peripherals, and teleconferencing equipment.