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Based on 240 similar postings.
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About General Dynamics
General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.
General Dynamics currently has
1181 open roles
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Listed pay typically runs
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Tier-1 Network Monitor/Help Desk Support joins the Network Engineering team to support the Air Force's Distributed Common Ground System Processing, Exploitation, Dissemination Operations Center. This role involves providing Tier-1 network monitoring, operational support, and help desk services across a global enterprise to support Intelligence, Surveillance, and Reconnaissance missions. Daily responsibilities include performing fault management to detect and correct system anomalies on a 24/7 basis, responding to trouble calls, managing tickets in the 480 ISRW system of record, and providing technical support for data network planning and design. The successful candidate will utilize monitoring tools to analyze trends and provide quarterly metrics via PowerPoint presentations. Required qualifications include three years of experience in network operations, Security Plus certification, and proficiency with network monitoring tools to ensure operational integrity within the specialized defense infrastructure.
Active Directory
Microsoft Windows
Linux
MS Office
NIPRNet
SIPRNet
JWICS
SAP/SAR
Networking
Routers
Databases
ITIL
Cybersecurity
Workstation Performance
Documentation