Executive Technical Support, IT Service Desk

Invenergy

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Chicago, IL
Salary
$88,000–$108,000 / yr
Posted
10 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $145k
This role $98k
$77k most similar roles pay here $189k

This role pays less than 89% of similar roles. Most pay $110,708–$178,587 — the shaded band above. At the midpoint, this role pays about $98k versus about $145k for comparable roles.

Based on 240 similar postings.

Employer

About Invenergy

Invenergy is a leading independent power generation and storage company developing, owning, and operating renewable energy projects including wind, solar, natural gas, and energy storage facilities. Industry: Renewable Energy

Invenergy currently has 28 open roles on FindRole.

Listed pay typically runs $105,000–$125,000 across 26 roles with salary data.

Most-posted roles

View all roles at Invenergy

At a glance

TL;DR · Executive Technical Support, IT Service Desk

Executive Technical Support, IT Service Desk provides high-touch, white-glove technical support to senior leadership and executive stakeholders while collaborating with the broader service desk team to support over 2000 employees across multiple locations. The role involves providing rapid, discreet, and personalized support for corporate and personal technology environments, including after-hours and emergency response during travel or critical events. Responsibilities include troubleshooting hardware, software, network, and application issues, managing device lifecycles, and ensuring seamless onboarding and offboarding. The position requires expertise in the Microsoft 365 ecosystem, Windows and macOS operating systems, and mobile device management using Intune or similar tools. This role addresses the critical need for high-priority incident resolution and proactive technical assistance to ensure executive productivity remains uninterrupted across various devices and communication platforms within a complex corporate infrastructure.

What you'll do

  • Provide high-touch, concierge-level IT support to senior leadership and executive stakeholders.
  • Resolve hardware, software, network, and application issues across Windows, macOS, and mobile devices.
  • Provide rapid response and real-time troubleshooting for high-priority incidents during meetings and events.
  • Deliver after-hours, on-call, and emergency technical support for executives during travel or critical business needs.
  • Configure, manage, and decommission executive devices including laptops, mobile phones, and peripherals.
  • Offer guidance on secure usage of personal technology and data protection best practices.
  • Maintain detailed documentation of executive environments and specific user preferences.
  • Support the broader corporate workforce across 120+ site locations as part of the service desk team.

What we're looking for

  • 4+ years of IT support experience.
  • Bachelor's Degree in an information technology related field or demonstrated comparable experience.
  • Strong expertise in Mobile device management using Intune or similar tools.
  • Proficiency with Microsoft 365 ecosystem, Windows operating systems, and macOS.
  • Proven ability to handle high-pressure, time-sensitive situations.
  • At least 2 years of experience supporting executives or VIP users (preferred).

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