Technology Service Specialist Assistant Vice President

Deutsche Bank

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Jacksonville, FL
Salary
$78,000–$120,500 / yr
Posted
32 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $154k
This role $99k
$65k most similar roles pay here $202k

This role pays less than 97% of similar roles. Most pay $125,500–$182,500 — the shaded band above. At the midpoint, this role pays about $99k versus about $154k for comparable roles.

Based on 239 similar postings.

Employer

About Deutsche Bank

Deutsche Bank is a German multinational investment bank and financial services company offering corporate banking, investment banking, retail banking, asset management, and transaction banking worldwide. Industry: Investment Banking & Financial Services

Deutsche Bank currently has 18 open roles on FindRole.

Listed pay typically runs $125,000–$165,000 across 18 roles with salary data.

Most-posted roles

View all roles at Deutsche Bank

At a glance

TL;DR · Technology Service Specialist Assistant Vice President

As a Technology Service Specialist - Assistant Vice President on the Managed Middleware Platform team, you will ensure the stability, availability, and resilience of enterprise messaging systems including IBM MQ and Solace platforms. You will manage incident, problem, and change processes while proactively identifying operational risks to maintain critical data flows and meet strict SLA commitments. Your daily responsibilities include troubleshooting complex production issues, validating platform changes, and enhancing monitoring and observability capabilities through SRE best practices. The role requires expertise in messaging infrastructure, networks, UNIX/Linux, and storage platforms. You will utilize Python, UNIX/Linux Shell, and Perl scripting to automate operations via APIs. This position focuses on the technical challenge of maintaining high-availability messaging services and reliable data feeds within a complex financial services digital ecosystem involving hybrid cloud environments and large-scale technology transformations.

What you'll do

  • Troubleshoot and resolve complex production issues to ensure the stability and performance of IBM MQ and Solace platforms.
  • Review and validate application and platform changes to identify risks and implement necessary controls.
  • Develop and enhance monitoring, alerting, and observability capabilities to maximize system uptime.
  • Lead incident management, problem analysis, and post-mortem activities to drive root cause identification.
  • Ensure critical data feeds and messaging services consistently meet established SLA commitments.
  • Coordinate disaster recovery efforts and manage escalations across global teams.
  • Automate manual processes using Python, Shell, or Perl scripting to improve operational efficiency.

What we're looking for

  • Several years of experience supporting IBM MQ and Solace technologies is required.
  • Expertise in messaging infrastructure including networks, UNIX/Linux, and storage platforms is required.
  • Deep understanding of MQ and Solace architecture, including queue managers, channels, clusters, and access controls is required.
  • Proven ability to troubleshoot complex messaging issues like connectivity failures, queue backlogs, and performance bottlenecks.
  • Strong analytical skills with hands-on experience in Python, UNIX/Linux Shell, and Perl scripting for automation.
  • Extensive experience providing IT support within the financial services industry is required.
  • Ability to leverage AI tools to enhance productivity while ensuring responsible and ethical use of data.
  • Experience supporting high availability (HA), disaster recovery (DR), and cloud-based infrastructure in hybrid environments.

More like this

Similar roles

Senior Application Support Engineer Assistant Vice President

Citi

Remote (Tampa, FL) 81 days ago
SQL Oracle RDBMS OpenShift Microservices Grafana Google Cloud Observability Open Telemetry Blockchain Crypto Currency Distributed Ledgers SRE Incident Management Change Management Problem Management Disaster Recovery
5+ yrs exp Remote

Technology Support Specialist

CrowdStrike

Sunnyvale, CA 17 days ago $100,000$155,000
SCCM Jamf AirWatch Active Directory PowerShell Bash Python Windows Linux TCP/IP DNS VMware Hyper-V Exchange Google Apps WSUS Group Policy

Application Support Technical Lead Vice President

Citi

Remote (Jacksonville, FL) 3 days ago $113,840$170,760
Application Support Root Cause Analysis High Availability Monitoring Failover Resiliency Compliance Audit Resource Planning Budget Management
6+ yrs exp Remote