This role pays more than
64%
of similar roles. Most pay
$123,187–$194,687
— the shaded band above.
At the midpoint, this role pays about
$171k
versus about
$159k
for comparable roles.
Based on 240 similar postings.
Employer
About Stripe
Stripe is a financial infrastructure platform for internet businesses, providing payment processing, billing, fraud prevention, and banking-as-a-service APIs to businesses of all sizes globally. Industry: Payments Infrastructure & Financial Technology
Stripe currently has
173 open roles
on FindRole.
Listed pay typically runs
$190,400–$285,600
across 171 roles with salary data.
As a Technical Support Engineer, Metronome, you will join the technical support engineering team to provide world-class service for a usage-based billing platform. You will serve as a product expert, collaborating with engineers, customer success, and solutions architecture teams to resolve issues and improve the user experience. Your daily responsibilities include handling customer escalations via ticketing systems, using internal observability tools to diagnose problems, communicating directly with developers through Slack, and creating internal tools and documentation. You will provide technical guidance on API integrations, troubleshoot bugs, and advocate for product improvements based on recurring patterns. The role requires proficiency in SQL, experience writing scripts or internal tools using APIs, and strong communication skills. You will solve complex problems related to automated billing workflows and help customers successfully integrate with the platform's infrastructure.
Windows
Linux
Agile
Scrum
Firewalls
ACAS
STIGs
MACE
VRSG
Scripting
Configuration Management
Technical Documentation
Simulation Systems
Distributed Systems