Technical Support Engineer

What you'll do

• Perform day-to-day operational checks on local and outstation air and ground simulation systems.
• Execute preventative maintenance tasks on simulators and associated hardware systems.
• Operate virtual environments to facilitate large-scale training exercises for military personnel.
• Troubleshoot Tier 1-3 issues involving complex networked distributed systems and operating systems.
• Build and install new simulators and networks to expand modeling capabilities.
• Develop configuration management processes to ensure geographically separated systems remain compliant.
• Identify and track system deficiencies to improve overall functionality and performance.
• Create technical documentation to support system maintenance and training requirements.

What we're looking for

• Experience working on complex networked distributed systems.
• Experience with Microsoft Windows and Linux operating systems.
• Experience supporting and collaborating with DoD operational personnel.
• Ability to troubleshoot and resolve issues with basic network and operating systems.
• Ability to create technical documentation.
• Ability to travel up to 25% of the time.
• Ability to obtain a Secret clearance.
• HS diploma or GED.
• Ability to obtain a DoD 8570 IAT II Certification, including Security+, within 90 days of start date.
• Experience supporting distributed mission operations training (preferred).
• Experience with programming or scripting languages (preferred).
• Experience with firewalls (preferred).
• Experience with ACAS (preferred).
• Experience implementing STIGS (preferred).
• Knowledge of Image Generator (IG) and Constructive Force Generator (CGF) programs such as MACE and VRS (preferred).