Technical Support Engineer

Booz Allen Hamilton

Confirmed live yesterday High trust

Quick summary

Work type: On-site
Location: Fayetteville, NC
Employment: Full-time
Posted: 4 days ago
Freshness: Confirmed live yesterday
Nearby: 49 roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $143k

$103k most similar roles pay here $182k

This listing doesn't post a salary. Most similar roles pay $114,875–$170,300.

Based on 240 similar postings.

Employer

About Booz Allen Hamilton

Booz Allen Hamilton is a management and technology consulting firm that provides analytics, digital, engineering, and cybersecurity solutions primarily to U.S. government agencies and commercial clients. Industry: Management & Technology Consulting

Booz Allen Hamilton currently has 1240 open roles on FindRole.

Listed pay typically runs $86,800–$198,000 across 817 roles with salary data.

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At a glance

TL;DR · Technical Support Engineer

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Technical Support Engineer As a member of a versatile team of engineers and operational experts, you will maintain and execute a network of simulators and modeling capabilities to provide rehearsal and exercise capabilities for military personnel. You will perform day-to-day operational checks for local air and ground simulation systems, conduct preventative maintenance, and develop configuration management processes for geographically separated systems. Your role involves troubleshooting Tier 1-3 issues, performing hardware installs, managing software releases, and building new simulators and networks within an Agile Scrum environment. The work focuses on providing robust training in live, virtual, and constructive environments to solve complex simulation challenges. Required skills include experience with Microsoft Windows and Linux operating systems, network troubleshooting, and technical documentation. Preferred qualifications include knowledge of firewalls, ACAS, STIGs, and specific programs like MACE or VRSG.

Skills

Linux Windows Agile Scrum Scripting Firewalls ACAS STIGs MACE VRSG Configuration Management Technical Documentation Distributed Systems

What you'll do

Perform daily operational checks and preventative maintenance on air and ground simulation systems.
Provide Tier 1-3 troubleshooting for network, hardware, and software issues during operations.
Operate virtual environments to facilitate large-scale training exercises for military personnel.
Build and install new simulators and associated networking infrastructure.
Develop configuration management processes to ensure geographically separated systems remain compliant with requirements.
Identify and track system deficiencies to improve overall functionality and performance.
Create technical documentation to support system operations and maintenance.

What we're looking for

High school diploma or GED.
Experience working on complex networked distributed systems.
Experience with Microsoft Windows and Linux operating systems.
Experience supporting and collaborating with DoD operational personnel.
Ability to troubleshoot network and operating system issues and create technical documentation.
Ability to travel up to 25% of the time.
Experience supporting distributed mission operations training (preferred).
TS/SCI clearance.

2+ yrs exp

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