Technical Support Engineer

Booz Allen Hamilton

Confirmed live yesterday Low trust

Quick summary

Work type
On-site
Location
Fayetteville, NC
Employment
Full-time
Posted
68 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

How this pay compares to similar roles

Similar $141k
$104k $178k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $115,750–$165,324.

Based on 240 similar postings.

Employer

About Booz Allen Hamilton

Booz Allen Hamilton is a management and technology consulting firm that provides analytics, digital, engineering, and cybersecurity solutions primarily to U.S. government agencies and commercial clients. Industry: Management & Technology Consulting

Booz Allen Hamilton currently has 1662 open roles on FindRole.

Listed pay typically runs $86,800–$198,000 across 904 roles with salary data.

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At a glance

TL;DR · Technical Support Engineer

JOB TITLE: Technical Support Engineer As a Technical Support Engineer, you will join a versatile team of engineers and operational experts to maintain a network of simulators and modeling capabilities for military units. You will perform day-to-day operational checks on local air and ground simulation systems, conduct preventative maintenance, and support training in live, virtual, and constructive environments. Your responsibilities include building and installing new simulators, developing configuration management processes, and troubleshooting Tier 1-3 issues. You will utilize Microsoft Windows and Linux operating systems to manage complex networked distributed systems. The role requires creating technical documentation and collaborating with DoD personnel to ensure system compliance. Key technical competencies include networking, security+ certification, and experience with firewalls, ACAS, STIGs, and programs like MACE and VRSG.

What you'll do

  • Perform day-to-day operational checks for local and outstation air and ground simulation systems.
  • Execute preventative maintenance tasks on simulators and associated hardware systems.
  • Operate virtual environments to facilitate large-scale training exercises for military personnel.
  • Troubleshoot Tier 1-3 issues involving complex networked distributed systems and operating systems.
  • Build and install new simulators, networks, and hardware components.
  • Develop configuration management processes to ensure geographically separated systems maintain training compliance.
  • Identify and track system deficiencies to improve overall functionality and performance.
  • Create technical documentation to support system operations and maintenance.

What we're looking for

  • Experience working on complex networked distributed systems.
  • Experience with Microsoft Windows and Linux operating systems.
  • Experience supporting and collaborating with DoD operational personnel.
  • Ability to troubleshoot and resolve issues with basic network and operating systems.
  • Ability to create technical documentation.
  • Ability to travel up to 25% of the time.
  • HS diploma or GED.
  • TS/SCI clearance.

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