Technical Support Engineer

Booz Allen Hamilton

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Fayetteville, NC
Posted
22 days ago
Freshness
Confirmed live yesterday

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Salary context

How this pay compares to similar roles

Similar $144k
$105k most similar roles pay here $184k

This listing doesn't post a salary. Most similar roles pay $116,150–$172,370.

Based on 240 similar postings.

Employer

About Booz Allen Hamilton

Booz Allen Hamilton is a management and technology consulting firm that provides analytics, digital, engineering, and cybersecurity solutions primarily to U.S. government agencies and commercial clients. Industry: Management & Technology Consulting

Booz Allen Hamilton currently has 802 open roles on FindRole.

Listed pay typically runs $86,800–$198,000 across 783 roles with salary data.

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At a glance

TL;DR · Technical Support Engineer

Technical Support Engineer As a member of a versatile team of engineers and operational experts, you will maintain and execute a network of simulators and modeling capabilities to provide rehearsal and exercise capabilities for military personnel. You will perform daily operational checks on local air and ground simulation systems, conduct preventative maintenance, and manage configuration processes for geographically separated systems. Your role involves building and installing new simulators, troubleshooting Tier 1-3 issues, and operating virtual environments to facilitate large-scale training exercises. You will utilize Microsoft Windows and Linux operating systems while managing network infrastructure and technical documentation. The work focuses on providing robust operational training in live, virtual, and constructive environments. Preferred skills include experience with firewalls, ACAS, STIGs, programming or scripting languages, and specific knowledge of Image Generator and Constructive Force Generator programs like MACE and VRSG.

What you'll do

  • Perform daily operational checks and preventative maintenance on air and ground simulation systems.
  • Provide Tier 1-3 troubleshooting for network, hardware, and operating system issues during operations.
  • Operate virtual environments to facilitate large-scale training exercises for military personnel.
  • Build and install new simulators and networks to expand modeling capabilities.
  • Develop configuration management processes to ensure geographically separated systems remain compliant with training requirements.
  • Identify and track system deficiencies to improve overall functionality and performance.
  • Create technical documentation to support system operations and maintenance.

What we're looking for

  • High school diploma or GED.
  • Experience working on complex networked distributed systems.
  • Experience with Microsoft Windows and Linux operating systems.
  • Experience supporting and collaborating with DoD operational personnel.
  • Ability to troubleshoot network and operating system issues and create technical documentation.
  • Ability to travel up to 25% of the time.
  • Experience with distributed mission operations training (preferred).
  • TS/SCI clearance.

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