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$135,000–$177,900.
Based on 240 similar postings.
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About Datadog
Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.
Datadog currently has
266 open roles
on FindRole.
Listed pay typically runs
$161,000–$205,000
across 138 roles with salary data.
As a Technical Support Engineer 3, Premier - Sao Paulo, you will join the Technical Solutions team to serve as an in-house product expert for the company's premier customer base. You will manage multi-channel technical support requests via phone, chat, and tickets while educating clients on platform usage. Your daily responsibilities include building out documentation and knowledge base articles, reproducing issues across over 600 integrations, participating in routine health check meetings, and driving product conversations based on client needs. To succeed, you must possess experience in SaaS technical support, a basic knowledge of Linux, and some programming experience. You will apply these skills to solve complex problems within the observability and security platform space, ensuring customers successfully navigate their specific environments while utilizing various infrastructure and monitoring technologies.