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$122,237–$178,675.
Based on 240 similar postings.
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About Datadog
Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.
Datadog currently has
266 open roles
on FindRole.
Listed pay typically runs
$161,000–$205,000
across 138 roles with salary data.
As a Technical Support Engineer 3, Premier - EMEA, you will join the Technical Solutions team to serve as an in-house product expert for premier customers. You will manage multi-channel technical support via phone, chat, and tickets while educating clients on platform usage. Your daily responsibilities include reproducing issues across over 600 integrations, building documentation and knowledge base articles, participating in routine health check meetings, and driving product conversations based on client needs. To succeed, you must possess at least five years of experience in SaaS technical support, a basic knowledge of Linux, and some programming experience. You will navigate complex infrastructure and monitoring solutions to solve technical problems for high-value clients. The role requires critical thinking, a client-centric approach, and the ability to manage diverse tasks in a fast-paced environment involving various technical integrations.