This listing doesn't post a salary. Most similar roles pay
$121,865–$178,000.
Based on 240 similar postings.
Employer
About Datadog
Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.
Datadog currently has
266 open roles
on FindRole.
Listed pay typically runs
$161,000–$205,000
across 138 roles with salary data.
As a Technical Support Engineer 2, Premier - EMEA, you will join the Technical Solutions team to support and educate premier customers through various channels including phone, chat, and tickets. You will be responsible for building deep relationships with clients, reproducing issues across over 600 integrations, and creating technical documentation and knowledge base articles. The role involves participating in routine health check meetings and driving product conversations based on specific client needs. To succeed, you must possess experience in multi-channel technical support for a SaaS company, basic Linux knowledge, and some programming experience. You will apply your expertise in infrastructure and monitoring solutions to solve complex problems within the observability and security platform space. The role requires critical thinking, a client-centric approach, and the ability to manage high-paced interactions while ensuring customer success.