Technical Services Engineer, Infrastructure - Weekend

MongoDB

Hybrid

Quick summary

Work type: Hybrid
Location: Palo Alto, CA
Salary: $90,000–$176,000 / yr
Posted: 1 day ago
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $179k

This role $133k

$74k most similar roles pay here $236k

This role pays less than 80% of similar roles. Most pay $142,425–$214,875 — the shaded band above. At the midpoint, this role pays about $133k versus about $179k for comparable roles.

Based on 239 similar postings.

Employer

About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 173 open roles on FindRole.

Listed pay typically runs $126,000–$204,000 across 53 roles with salary data.

Most-posted roles

View all roles at MongoDB

At a glance

TL;DR · Technical Services Engineer, Infrastructure - Weekend

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As a Technical Services Engineer at MongoDB in Palo Alto, you will join a team of dedicated experts who solve complex database issues for large enterprises. Your role involves collaborating with customers to implement and troubleshoot MongoDB Server, Search, and Kubernetes-based backups, enhancing your technical skills through real-world challenges. You’ll work on disaster recovery strategies, shaping product roadmaps, and providing feedback to improve core database functionalities. Ideal candidates have 5+ years of experience in cloud infrastructure administration, Linux systems, networking, and RDBMS support, with a preference for MongoDB expertise. Bonus points include Kubernetes management, DevOps practices, and coding skills in Python, Java, Go, Ruby, C, or C++. This role requires flexibility, including weekend coverage and occasional off-hours work to ensure 24/7 customer support.

Skills

Kubernetes AWS GCP Azure Python Java Go Ruby C PostgreSQL Oracle MongoDB DevOps Infrastructure-as-code Prometheus Grafana Terraform Linux Networking Disaster_Recovery CI/CD

What you'll do

Troubleshoot complex issues in production environments for large MongoDB customers.
Design and implement backup strategies for massive Kubernetes-based production systems.
Evaluate customer use cases to provide technical solutions and address business pain points.
Provide feedback to shape the roadmap of MongoDB products and tooling.
Collaborate with enterprise clients to ensure high availability and disaster recovery readiness.

What we're looking for

Strong diagnostic and troubleshooting skills with experience in production environments.
At least 2 years of RDBMS administration experience (MongoDB preferred).
Proficiency in Kubernetes clusters management and DevOps practices.
Experience with cloud infrastructure (AWS, GCP, Azure) and on-premises systems.
Ability to work weekends and outside typical business hours as needed.
Excellent communication skills for both internal and external stakeholders.