Technical Partner Manager, SMB Restaurant

Global Payments (TSYS)

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Atlanta, GACincinnati, OHLenexa, KS
Posted
10 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

How this pay compares to similar roles

Similar $194k
$139k most similar roles pay here $240k

This listing doesn't post a salary. Most similar roles pay $166,500–$221,175.

Based on 240 similar postings.

Employer

About Global Payments (TSYS)

Global Payments (TSYS) is a leading worldwide provider of payment technology and software solutions delivering innovative services to issuers, merchants, and consumers across more than 100 countries. Industry: Payments Technology & Financial Services

Global Payments (TSYS) currently has 19 open roles on FindRole.

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At a glance

TL;DR · Technical Partner Manager, SMB Restaurant

Technical Partner Manager – SMB Restaurant The Technical Partner Manager serves as the primary technical point of contact for SMB Restaurant ecosystem partners throughout the entire partnership lifecycle. You will manage partner onboarding, lead technical discovery activities, and oversee integration plans from initial evaluation through production launch. Your daily responsibilities include evaluating APIs, data flows, and architecture designs while coordinating between internal product and engineering teams to resolve technical risks and ensure alignment. You will also manage certification processes, monitor integration health, and provide ongoing technical guidance regarding platform standards. The role requires expertise in API integrations, SaaS platforms, POS systems, or commerce platforms. Key skills include managing cross-functional projects, understanding software development lifecycles, and navigating complex technical requirements to solve integration challenges within the Genius ecosystem for restaurant partners.

What you'll do

  • Lead technical discovery activities and evaluate partner solutions, APIs, data flows, and architecture designs.
  • Develop and manage comprehensive partner integration plans from initial evaluation through production launch.
  • Coordinate cross-functional activities with Product, Engineering, QA, and Support teams to ensure project alignment.
  • Manage the certification process including testing requirements, operational readiness reviews, and documentation standards.
  • Serve as the primary point of contact for technical escalations and coordinate resolutions during critical incidents.
  • Provide ongoing technical guidance and enablement to partners regarding API usage and best practices.
  • Communicate partner feedback and market opportunities to internal teams to influence the product roadmap.

What we're looking for

  • A Bachelor's degree is required.
  • 5+ years of experience in technical partnerships, account management, implementation consulting, solution engineering, or related technology roles.
  • Experience supporting API integrations, SaaS platforms, POS systems, commerce platforms, or enterprise applications.
  • Ability to travel as needed.
  • Strong understanding of software development lifecycles, system integrations, APIs, and web services.
  • Demonstrated ability to manage cross-functional projects involving external partners and internal engineering teams.
  • Strong communication and stakeholder management skills for both technical and business audiences.
  • Experience managing complex priorities and timelines while working with multiple teams simultaneously.

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