Technical Escalations Engineer II
Datadog
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This role pays less than 95% of similar roles. Most pay $142,050–$202,625 — the shaded band above. At the midpoint, this role pays about $99k versus about $172k for comparable roles.
Based on 240 similar postings.
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Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.
Datadog currently has 266 open roles on FindRole.
Listed pay typically runs $161,000–$205,000 across 138 roles with salary data.
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As a Technical Escalations Engineer 2 (Logs), you will join the Technical Escalation Engineering team to serve as an in-house product expert and mentor for the Global Support Engineering team. You will investigate complex escalations, lead high-stakes technical calls, and partner with Engineering and Product teams to resolve critical customer challenges regarding log ingestion, processing, and visualization. Your daily work involves troubleshooting parsing discrepancies, pipeline misconfigurations, and indexing issues while building internal tools and diagnostic flows. You will utilize skills in GROK, JSON, and custom log parsers to manage filters, remappers, and processors. The role focuses on the technical challenges of observability and security, specifically solving problems related to missing logs, dropped data, and optimizing cost-effective solutions within a complex log management ecosystem.
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