This role pays less than
94%
of similar roles. Most pay
$146,500–$203,500
— the shaded band above.
At the midpoint, this role pays about
$99k
versus about
$175k
for comparable roles.
Based on 240 similar postings.
Employer
About Datadog
Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.
Datadog currently has
266 open roles
on FindRole.
Listed pay typically runs
$161,000–$205,000
across 138 roles with salary data.
The Technical Escalations Engineer 2 (Agent) joins the Technical Escalation Engineering team as an in-house product expert focused on the Agent component of the platform. This role involves investigating complex escalations, leading high-stakes technical calls, and resolving critical issues regarding deployment, configuration, performance, and telemetry collection. The engineer will collaborate with Engineering and Product teams to identify gaps and advocate for customer needs while mentoring the Global Support Engineering team through office hours and learning sessions. Candidates must possess system-level troubleshooting skills across Linux, Windows, and MacOS, along with proficiency in CLIs, APIs, and YAML/JSON configuration files. Required technical skills include navigating Docker and Kubernetes environments and utilizing scripting languages like Python, Go, or Bash to automate workflows. The role addresses complex problems within the observability and security product space.