This role pays less than
99%
of similar roles. Most pay
$152,112–$208,800
— the shaded band above.
At the midpoint, this role pays about
$108k
versus about
$180k
for comparable roles.
Based on 240 similar postings.
Employer
About Fiserv
Fiserv is a global leader in financial services technology, providing core banking platforms, payment processing, digital banking, and merchant acquiring solutions to financial institutions and businesses. Industry: Financial Technology & Payments
Fiserv currently has
69 open roles
on FindRole.
Listed pay typically runs
$127,500–$204,000
across 46 roles with salary data.
The Technical Account Manager supports financial institution partner clients and their merchant clients regarding technical questions, escalations, onboarding needs, and Commerce Hub platform interactions. You will serve as the primary technical point of contact throughout the full lifecycle of issues, performing root cause analysis and troubleshooting for escalated incidents across cross-functional teams. Responsibilities include explaining the technical stack to diverse audiences, managing technical playbooks, coordinating implementation activities, and supporting Application Programming Interface integrations or semi-integration needs. To succeed, you must possess expertise in payment systems, merchant services, and incident management while utilizing Microsoft Office Suite tools like Project, Excel, Word, and PowerPoint for reporting. This role solves complex problems regarding merchant onboarding and portfolio growth within the payments and financial services industry to ensure reliable service delivery and successful solution adoption for clients.