Technical Account Manager 2

Datadog

Confirmed live yesterday Trusted
Hybrid

Quick summary

Work type
Hybrid
Location
Denver, CO
Salary
$101,000–$134,000 / yr
Posted
120 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $176k
This role $118k
$88k $221k
below market most similar roles pay here above market

This role pays less than 92% of similar roles. Most pay $152,000–$200,350 — the blue band above. At the midpoint, this role pays about $118k versus about $176k for comparable roles.

Based on 240 similar postings.

Employer

About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 73 open roles on FindRole.

Listed pay typically runs $192,000–$240,000 across 71 roles with salary data.

Most-posted roles

View all roles at Datadog

At a glance

TL;DR · Technical Account Manager 2

The Technical Account Manager 2 - West joins the technical solutions team to serve as a trusted advisor for large customers. This role involves providing hands-on technical services, supporting product adoption, and offering guidance on the comprehensive suite of products and features. You will analyze customer IT Operations environments to provide recommendations, advocate for customer goals, and participate in Monthly and Quarterly Business Reviews. Key responsibilities include collaborating with product management and engineering teams to identify new features. Candidates must possess a solid technical grounding in IT Operations with experience in AWS, Azure, or GCP. Required skills include proficiency in scripting languages like Python, Javascript, Ruby, Perl, Go, or PHP, as well as CI/CD tools like Jenkins and Gitlab, and containerization tools like Docker and Kubernetes.

What you'll do

  • Advise customers on technical support and product adoption during pre-sales, post-sales, and renewal processes.
  • Analyze customer IT operations environments to provide recommendations that maximize Datadog's value.
  • Suggest process changes, configurations, and new features to meet specific customer goals and use cases.
  • Prepare for and participate in Monthly and Quarterly Business Reviews with customers.
  • Work with product management and engineering teams to identify necessary new features and products.
  • Develop and evolve best practices for technical product adoption and customer success.

What we're looking for

  • Have a solid technical grounding and hands-on experience of IT Operations.
  • Have hands-on experience with AWS, Azure, or GCP.
  • Be comfortable with scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet.
  • Be skilled in using CI/CD tools such as Jenkins or Gitlab.
  • Have knowledge of containerization tools such as Docker, Kubernetes, or Rancher.
  • Be able to travel via auto, train, or air up to 30% of the time.
  • Have previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space.
  • Be experienced using Datadog and/or other cloud monitoring tools.

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