Support Engineer - Configuration provides post-implementation and sustainment support for assigned Oracle Health products. Working within the Oracle Health team, this individual contributor serves as a primary contact for customers to manage configuration change requests, including design modifications, testing, and validation. Day-to-day responsibilities involve gathering requirements, troubleshooting technical issues, and maintaining accurate service request documentation while contributing to knowledge base articles. The role requires proficiency in backend troubleshooting, such as capturing logs, querying database tables, and cycling servers. Candidates should possess skills in SQL, CCL, HL7, and general networking. This position addresses the specific needs of healthcare systems by resolving front-end application issues and ensuring product reliability. The ideal candidate will utilize automation and AI-assisted tools to identify root causes and improve support workflows within the complex healthcare technology domain.