Staff Technical Account Manager, Tax

Intuit

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Mountain View, CASan Diego, CA
Salary
$168,000–$227,000 / yr
Posted
43 days ago
Freshness
Confirmed live today

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $186k
This role $198k
$132k $240k
below market most similar roles pay here above market

This role pays more than 65% of similar roles. Most pay $158,250–$214,600 — the blue band above. At the midpoint, this role pays about $198k versus about $186k for comparable roles.

Based on 240 similar postings.

Employer

About Intuit

Intuit is a financial software company known for products like TurboTax, QuickBooks, Mint, and Credit Karma, helping consumers and small businesses manage their finances and taxes. Industry: Financial Software & Technology

Intuit currently has 255 open roles on FindRole.

Listed pay typically runs $202,500–$274,000 across 236 roles with salary data.

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At a glance

TL;DR · Staff Technical Account Manager, Tax

The Staff Technical Account Manager (Tax) joins the Data, Growth and Experiences team to manage technical account management for data connectivity within TurboTax. This role serves as a critical link between tax data partners, the IDX platform, and product development teams. You will act as a strategic partner by monitoring KPIs, creating optimization roadmaps, and providing technical guidance to ensure high-performance tax experiences. Daily responsibilities include managing partner connectivity issues, conducting performance reviews, and owning content for the tax partner portal. Required skills include proficiency in SQL, Tableau, Splunk, and Salesforce, alongside an understanding of RESTful APIs, OAuth, and OIDC protocols. You must possess deep domain knowledge of US taxpayer forms, payroll management systems, and financial data standards like OFX, FDX, and EFW2.

What you'll do

  • Serve as the primary operational contact for strategic tax partners to ensure high satisfaction and engagement.
  • Provide proactive technical guidance and recommendations to partners to anticipate and solve potential challenges.
  • Manage and prioritize partner connectivity issues by coordinating with product and support teams for timely resolution.
  • Conduct regular partner reviews to share KPIs, performance insights, and new product features.
  • Own and manage content for the tax partner portal to expand self-serve documentation and tools.
  • Create technical documentation, best practices, and knowledge base articles for partners and internal teams.
  • Represent partner feedback and requirements internally to influence product roadmaps and development priorities.

What we're looking for

  • Bachelor's degree in Computer Science, Information Technology, Finance, or a related technical field.
  • Master's degree and ITIL certifications (preferred).
  • 8+ years of experience in a technical account management or similar partner-facing technical role in the fintech industry.
  • Strong familiarity with US taxpayer forms, including W-2, 1099, and 1098 forms.
  • Proficiency in articulating complex customer experience flows related to APIs and system integrations, including authentication and consent protocols.
  • Experience navigating Tableau, Splunk, and SQL for data analysis and troubleshooting.
  • Fluency in RESTful APIs, relevant authentication protocols (OAuth, OIDC), and payroll management systems (preferred).
  • Familiarity with data standards in financial services and payroll such as OFX, FDX, and EFW2 (preferred).

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