This role pays less than
65%
of similar roles. Most pay
$173,285–$222,100
— the shaded band above.
At the midpoint, this role pays about
$177k
versus about
$198k
for comparable roles.
Based on 240 similar postings.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
598 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 589 roles with salary data.
As a Sr Technical Program Manager within the Corporate, External, and Legal Affairs team, you will join the Trusted Technology Group's centralized operations group. You will support various teams including Privacy, Digital Safety, Enterprise Resilience, Crisis Management, Tech for Society, and Accessibility as they engage with global regulators. Your daily responsibilities involve managing a vendor team to triage, route, and track regulatory and consumer inquiries while developing improvement plans to enhance response quality and speed. You will drive innovation in operations by leveraging artificial intelligence and other technologies to address inefficiencies. The role requires expertise in cross-functional project management, data analysis, and Dynamics CRM. You will navigate complex domains such as responsible AI, digital safety, and accessibility to ensure compliance and maintain internal standards while managing the technical complexities of regulatory engagement across multiple product areas.
What does a Technical Program Manager earn?
Median $190350 from 165 postings across 35 companies.
Manage a vendor team responsible for triaging, routing, and tracking regulatory and consumer inquiries across multiple domains.
Monitor inquiry volumes and ensure timely assignment to appropriate teams based on workload and expertise.
Identify and manage project plans for large, high-impact regulatory inquiries from initial intake through final resolution.
Develop and execute improvement plans to enhance the quality, speed, and consistency of end-to-end responses.
Drive operational innovation by integrating artificial intelligence and other technologies into internal processes and digital tools.
Partner with engineering and support teams to identify and resolve gaps or inefficiencies found during regulatory engagements.
Provide subject-matter guidance to vendor teams and partner functions regarding inquiry handling, escalation paths, and best practices.
What we're looking for
Bachelor's Degree and 4+ years of experience in engineering, product/technical program management, data analysis, or product development (or equivalent).
At least 2 years of experience managing cross-functional and/or cross-team projects.
Bachelor's Degree and 8+ years of experience in engineering, product/technical program management, data analysis, or product development (preferred).
6+ years of experience managing cross-functional and/or cross-team projects (preferred).
At least 1 year of experience reading and/or writing code (preferred).
Experience in Dynamics CRM (preferred).
Expertise in privacy, digital safety, accessibility, responsible AI, or related fields (preferred).
Ability to make risk-based decisions, persuade others, and build trust with stakeholders.
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