Senior Technical Account Manager

SentinelOne

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
—
Salary
$92,800–$120,000 / yr
Posted
4 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $179k
This role $106k
$78k $235k
below market most similar roles pay here above market

This role pays less than 97% of similar roles. Most pay $153,500–$203,725 — the blue band above. At the midpoint, this role pays about $106k versus about $179k for comparable roles.

Based on 240 similar postings.

Employer

About SentinelOne

SentinelOne is a cybersecurity company that provides an AI-powered extended detection and response (XDR) platform. Its Singularity platform delivers autonomous endpoint, cloud, and identity protection for enterprises.

SentinelOne currently has 36 open roles on FindRole.

Listed pay typically runs $179,700–$250,125 across 36 roles with salary data.

Most-posted roles

View all roles at SentinelOne

At a glance

TL;DR · Senior Technical Account Manager

The Sr. Technical Account Manager joins the team to own relationships with large-scale enterprise clients, ensuring continued value and renewal. This role involves leading complex implementation and onboarding projects, providing strategic advisory, and performing technical project management. You will independently evaluate customer environments and architectures to deliver specific design and integration solutions while advocating for customer needs to Product, Engineering, and Sales teams. Key responsibilities include identifying upsell opportunities and creating best-practice guides. Candidates must possess experience in field engineering, application or endpoint security, and multi-OS support across Windows, Mac, and Linux. Required technical skills include scripting in Python, PHP, and Unix shell scripts, along with preferred experience in MongoDB or other databases to solve complex security and infrastructure challenges.

What you'll do

  • Own the overall relationship with large-scale enterprise clients to drive value and renewal loyalty.
  • Lead complex implementation and onboarding projects for SentinelOne products and services.
  • Provide technical account management services including strategic advisory, service reviews, and escalation management.
  • Evaluate customer environments and architectures to deliver customized design and integration solutions.
  • Advocate for customer needs by collaborating with Product, Engineering, and Sales teams to resolve issues.
  • Identify and develop upsell opportunities within assigned accounts.
  • Create best-practice guides and video tutorials to contribute to the company knowledge base.

What we're looking for

  • At least 3 years of experience in field engineering as a senior support engineer (tier 3–4), Technical Account Manager, or Pre-Sales.
  • Experience with Enterprise customers.
  • Required training delivery experience.
  • Scripting experience with working knowledge of Python, PHP, and Unix shell scripts.
  • Multi-OS support experience across Windows, Mac, and Linux.
  • Strong application and/or endpoint security background, with experience working with host-based security solutions (preferred).
  • MongoDB experience (preferred); any prior database experience with queries and basic programming is acceptable.
  • Mobile platform experience (a plus).

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