Staff Technical Account Manager
Twilio
Quick summary
Market check
How this pay compares to similar roles
This role pays less than 95% of similar roles. Most pay $152,112–$208,800 — the shaded band above. At the midpoint, this role pays about $118k versus about $180k for comparable roles.
Based on 240 similar postings.
Employer
Cloudflare is a prominent cloud services and security company that provides content delivery network (CDN), DDoS mitigation, and Zero Trust security services to millions of internet properties.
Cloudflare, Inc currently has 94 open roles on FindRole.
Listed pay typically runs $189,500–$255,500 across 42 roles with salary data.
Most-posted roles
At a glance
Technical Account Manager The Technical Account Manager joins the Customer Support Team to manage the post-contract experience for top enterprise customers. In this role, you will serve as the primary technical contact, managing support interactions, escalations, and proactive advocacy while collaborating with cross-functional teams like Engineering and Product to drive service improvements. You will provide expert resolution for all support issues, conduct Quarterly Support Reviews, and offer proactive advice on configuration optimizations. The ideal candidate possesses a solid understanding of Layer 3 and 4 networking, including protocols such as BGP, OSPF, IPSec, and GRE. Required skills include experience with security products like Firewalls and DDoS protection, along with proficiency in troubleshooting tools like traceroute, WireShark, dig, and cURL. You will solve complex technical challenges within the domain of network services and internet infrastructure.
Skills
What you'll do
What we're looking for
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