Senior Manager, ServiceNow

Bristol Myers Squibb

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Princeton, NJ
Salary
$150,110–$181,898 / yr
Employment
Full-time
Posted
15 days ago
Freshness
Confirmed live today
Closes
Dec 31, 2026

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $185k
This role $166k
$132k $239k
below market most similar roles pay here above market

This role pays less than 65% of similar roles. Most pay $154,750–$214,900 — the blue band above. At the midpoint, this role pays about $166k versus about $185k for comparable roles.

Based on 240 similar postings.

Employer

About Bristol Myers Squibb

Bristol Myers Squibb is a global biopharmaceutical company committed to discovering, developing and delivering innovative medicines to patients.

Bristol Myers Squibb currently has 34 open roles on FindRole.

Listed pay typically runs $153,830–$186,404 across 26 roles with salary data.

Most-posted roles

View all roles at Bristol Myers Squibb

At a glance

TL;DR · Senior Manager, ServiceNow

The Sr Manager, ServiceNow serves as a techno-functional lead and architect for ServiceNow solutions within a regulated pharmaceutical environment. This role involves leading end-to-end initiatives, gathering business requirements, and translating them into Agile stories with clear acceptance criteria for offshore development teams. Key responsibilities include designing scalable solutions across GRC, SecOps, and Legal Service Delivery modules, managing stakeholder relationships, and coordinating User Acceptance Testing. The position requires proficiency in ServiceNow, including GRC, SecOps, Third-Party Risk, Privacy, and Legal Service Delivery. Candidates must utilize tools like OneTrust, Qualys, and Wiz while managing platform migrations and consolidations. Success requires expertise in IT Risk Management, Compliance, and vulnerability management processes to solve complex business needs through data-driven analysis and mature decision-making within a highly regulated industry.

What you'll do

  • Lead end-to-end ServiceNow initiatives as both a business partner and technical architect.
  • Translate business requirements into Agile stories with clear acceptance criteria for offshore development teams.
  • Design and architect scalable solutions across GRC, SecOps, and Legal Service Delivery modules.
  • Manage relationships with process owners and handle day-to-day escalations for key modules.
  • Document privacy workflows and translate them into ServiceNow Privacy Management requirements.
  • Coordinate User Acceptance Testing (UAT) and support change and release lifecycle management.
  • Prepare and present delivery metrics to leadership while coordinating with vendors and resource planning.
  • Identify opportunities for improved architecture based on thorough data and process analysis.

What we're looking for

  • Degree in Computer Science, Information Systems, a related field, or equivalent work experience.
  • 8+ years of experience in IT Risk Management, GRC, Security Operations, or Compliance domains.
  • Proven proficiency in at least two (preferably three) of the following: GRC, SecOps, Third-Party Risk, Privacy, or Legal Service Delivery.
  • Experience in the pharmaceutical, life sciences, or a similarly regulated industry.
  • ServiceNow Certified System Administrator (CSA) or relevant GRC certifications such as CRISC, CISA, or CISM.
  • Experience leading platform migration or consolidation initiatives.
  • Familiarity with vulnerability management processes and tools, such as Qualys or Wiz.
  • Experience with Privacy Management tools such as OneTrust or ServiceNow Privacy Management.

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